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Reviews of Bajaj Chetak

  • User Reviews
  • EXPERT REVIEWS
Chetak Image

4/5

237 Ratings

52 Reviews

5 star

60%

4 star

16%

3 star

3%

2 star

3%

1 star

17%

₹ 1,17,902
Avg. Ex-Showroom price

Rating Parameters

(out of 5)

3

Visual Appeal


3

Reliability


3

Performance


3

Comfort


3

Service Experience

2

Value for Money


4

Maintenance cost


4

Extra Features

Reviews on Chetak

  • Most Helpful (52)
  • Most Recent (52)
  • Critical (29)
  • Positive (23)
  • Dont waste your hard earning

    2 years ago


    Syed Adnan

    I bought bajaj chetak EV within 8 days of riding. Problem started. Now my bike does not go beyond 15 km/h speed, It jerks heavily, i called showroom manager and they told me come to service center, can you believe new showroom bike having a big problem within 8 days of purchased full payment bike, i feel very horrible, because my hard earning will be ruined now. I feel like Bajaj betrayed me. What can i do now please please any one help me. How to get rid of this problem.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    1

    Reliability


    1

    Performance


    2

    Comfort


    1

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    I don't think yet about that.

    Was this review helpful?

    117


    37


  • Blunder mistake

    1 year ago


    Navin

    Worst service of bajaj chetak electric, after the first service the mileage come down to 60kms instead of 90kms complaining to the dealer it went on deaf ears, registered a complaint on the web portal, and the complaint was closed without resolving the problem spoken on toll-free of customer care only assurance received, no support or revert received, at 450 kms the chetak electric is dead and it's unheard to the company since last 60 days
    Complaint on Facebook, twitter, and web portal is on deaf ears and blind eyes.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    After First Service, the Mileage Come Down to 60kms instead of 90kms Complaining to the Dealer went to Deaf Ears, Registered Complaint on Web Portal, Complaint was Close Without Resolving the Problem Spoken Toll-Free Customer Care only Assurance was Received, No Support or Revert Received, At 450 kms the Chetak Electric is Dead and it's Unheard to the Company Since last 60 Days. Complaint Notified on Facebook, Twitter No Revert Received.

    Was this review helpful?

    58


    8


  • Chetak bike has sudden stop problem.

    2 years ago


    Praful Kamble

    Don't buy this bike i had worst experience ever while riding bike. Bike stopped suddenly in middle of highways. It risky to have such experience on bike in middle of roads i have shown this problem to service center but they also not able to find exact problem from 2 months. They have changed mother controller and checked several times still that problem exists.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    1

    Performance


    1

    Comfort


    2

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    There is no maintenance for bike

    Was this review helpful?

    72


    35


  • First Impressions

    4 years ago


    Dev

    I've owned this scooter for almost a month now and it's turned out to be very efficient. The scooter seems to be cost efficient in the long run given the fact that its electric and could save fuel prices if used everyday. The technology and quality of mechanical parts are on power with the best in the auto sector. The features are also a huge plus with regenerative power and bluetooth sync. Overall a great scooter.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Occasional Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    61


    34


  • Pathetic after sales service

    1 year ago


    Dr Ashutosh Sabnis

    Scooter is good. But pathetic after-sales service. If any problem arises with the scooter, don't even think of a quick solution. No service center number picks up the phone. If you drop your scooter to the service center, they won't return it for a 1-month minimum. Won't care to call you to update you. My scooter had to start battery failure. It was under warranty. But they take very long to replace under warranty. Ask you to buy a new battery instead of asking for a warranty replacement. Many bajaj chetak electric scooters have this problem.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    2

    Reliability


    4

    Performance


    4

    Comfort


    1

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    47


    18


  • Experience with chetak was awesome

    4 years ago


    Nikunj Bhuva

    93 kms awesome riding experience in one time charge chetak. Awesome looks.Performance wise very high.We will buying for business purposes and my regular workout.Experience good in both working.Battery is almost 97% charge and we will ride 91 to 95 kms so battery life is good .So service and maintenance newer used this bike any time.This is battery operated bike so pollution control and safe environment.So i suggest every person buy this bike.Good buy.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    Every person to I suggest to charge this bike of only 96 to 97% to long life your battery.

    Was this review helpful?

    62


    43


  • Don't Buy Chetak Electric

    32 weeks ago


    Naresh

    Buying this vehicle has been a mistake in my life. It would be the same thing with you guys. I am going through a hard time with the service center, at least 4 major components of the vehicle have been replaced to date and I am not the only one. Whenever I went there, noticed that at least 25-30 vehicles were piled up.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    4

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    48


    27


  • Disappointing Service Experience with Chetak EV

    11 weeks ago


    Anisha Kalangutkar

    I recently had a very disappointing experience with Chetak's service when my EV bike unexpectedly stopped without warning during my commute. After contacting their service centre, instead of immediate assistance, I was directed to their road assistance policy. It took a full 24 hours for them to finally arrange to pick up my bike and transport it to the service centre.
    Now, it's been another 24 hours since my bike has been at the service centre, and they still haven't been able to resolve the fault. This lack of urgency and efficiency in addressing customer issues is incredibly frustrating and unacceptable.
    As a customer who relies on their product for transportation, I expected better support and responsiveness from Chetak. The whole experience has left me feeling let down and inconvenienced.
    Overall, my experience with Chetak's service has been highly disappointing, and I would caution others considering their products to be aware of these potential service shortcomings.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    3-6 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    20


    6


  • Every 6 month 12000 paid after warranty period end

    37 weeks ago


    Manan Modi

    I purchased Bajaj Chetak Feb 2023 on August 26 2023 suddenly stopped. And so many compliments and so many calls. After a week they returned the chetak with some damage. I asked which part you changed. part value is Rs.12000/- now. After the warranty period ends you will pay Rs.12000/- if you have a problem.
    Don't purchase. waste of money.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Every 6 month 12000 after warranty period end. And 400 Rs service charge for 1000 km then every 5000 km 400Rs. But main maintenance cost start after warranty period end.

    Was this review helpful?

    32


    20


  • Range Issues

    51 weeks ago


    Shubham Thakkar

    The range which is claimed by showroom is not perfect i experienced it. I'm getting a range of 78km/charge in Eco Mode.
    The application provided is like hell. Never buy that subscription. Waste of money for application. They should improve more for customer satisfaction. Don't forget keys in Under seat storage the sensor doesn't work there .

    Rating Parameters

    (out of 5)

    2

    Visual Appeal


    2

    Reliability


    2

    Comfort


    2

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Carry Your Charger For longer Trips and don't park in sunlight

    Was this review helpful?

    17


    5

  • Dont waste your hard earning

    2 years ago


    Syed Adnan

    I bought bajaj chetak EV within 8 days of riding. Problem started. Now my bike does not go beyond 15 km/h speed, It jerks heavily, i called showroom manager and they told me come to service center, can you believe new showroom bike having a big problem within 8 days of purchased full payment bike, i feel very horrible, because my hard earning will be ruined now. I feel like Bajaj betrayed me. What can i do now please please any one help me. How to get rid of this problem.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    1

    Reliability


    1

    Performance


    2

    Comfort


    1

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    I don't think yet about that.

    Was this review helpful?

    117


    37


  • Blunder mistake

    1 year ago


    Navin

    Worst service of bajaj chetak electric, after the first service the mileage come down to 60kms instead of 90kms complaining to the dealer it went on deaf ears, registered a complaint on the web portal, and the complaint was closed without resolving the problem spoken on toll-free of customer care only assurance received, no support or revert received, at 450 kms the chetak electric is dead and it's unheard to the company since last 60 days
    Complaint on Facebook, twitter, and web portal is on deaf ears and blind eyes.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    After First Service, the Mileage Come Down to 60kms instead of 90kms Complaining to the Dealer went to Deaf Ears, Registered Complaint on Web Portal, Complaint was Close Without Resolving the Problem Spoken Toll-Free Customer Care only Assurance was Received, No Support or Revert Received, At 450 kms the Chetak Electric is Dead and it's Unheard to the Company Since last 60 Days. Complaint Notified on Facebook, Twitter No Revert Received.

    Was this review helpful?

    58


    8


  • Chetak bike has sudden stop problem.

    2 years ago


    Praful Kamble

    Don't buy this bike i had worst experience ever while riding bike. Bike stopped suddenly in middle of highways. It risky to have such experience on bike in middle of roads i have shown this problem to service center but they also not able to find exact problem from 2 months. They have changed mother controller and checked several times still that problem exists.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    1

    Performance


    1

    Comfort


    2

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    There is no maintenance for bike

    Was this review helpful?

    72


    35


  • First Impressions

    4 years ago


    Dev

    I've owned this scooter for almost a month now and it's turned out to be very efficient. The scooter seems to be cost efficient in the long run given the fact that its electric and could save fuel prices if used everyday. The technology and quality of mechanical parts are on power with the best in the auto sector. The features are also a huge plus with regenerative power and bluetooth sync. Overall a great scooter.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Occasional Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    61


    34


  • Pathetic after sales service

    1 year ago


    Dr Ashutosh Sabnis

    Scooter is good. But pathetic after-sales service. If any problem arises with the scooter, don't even think of a quick solution. No service center number picks up the phone. If you drop your scooter to the service center, they won't return it for a 1-month minimum. Won't care to call you to update you. My scooter had to start battery failure. It was under warranty. But they take very long to replace under warranty. Ask you to buy a new battery instead of asking for a warranty replacement. Many bajaj chetak electric scooters have this problem.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    2

    Reliability


    4

    Performance


    4

    Comfort


    1

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    47


    18


  • Experience with chetak was awesome

    4 years ago


    Nikunj Bhuva

    93 kms awesome riding experience in one time charge chetak. Awesome looks.Performance wise very high.We will buying for business purposes and my regular workout.Experience good in both working.Battery is almost 97% charge and we will ride 91 to 95 kms so battery life is good .So service and maintenance newer used this bike any time.This is battery operated bike so pollution control and safe environment.So i suggest every person buy this bike.Good buy.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    Every person to I suggest to charge this bike of only 96 to 97% to long life your battery.

    Was this review helpful?

    62


    43


  • Don't Buy Chetak Electric

    32 weeks ago


    Naresh

    Buying this vehicle has been a mistake in my life. It would be the same thing with you guys. I am going through a hard time with the service center, at least 4 major components of the vehicle have been replaced to date and I am not the only one. Whenever I went there, noticed that at least 25-30 vehicles were piled up.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    4

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    48


    27


  • Disappointing Service Experience with Chetak EV

    11 weeks ago


    Anisha Kalangutkar

    I recently had a very disappointing experience with Chetak's service when my EV bike unexpectedly stopped without warning during my commute. After contacting their service centre, instead of immediate assistance, I was directed to their road assistance policy. It took a full 24 hours for them to finally arrange to pick up my bike and transport it to the service centre.
    Now, it's been another 24 hours since my bike has been at the service centre, and they still haven't been able to resolve the fault. This lack of urgency and efficiency in addressing customer issues is incredibly frustrating and unacceptable.
    As a customer who relies on their product for transportation, I expected better support and responsiveness from Chetak. The whole experience has left me feeling let down and inconvenienced.
    Overall, my experience with Chetak's service has been highly disappointing, and I would caution others considering their products to be aware of these potential service shortcomings.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    3-6 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    20


    6


  • Every 6 month 12000 paid after warranty period end

    37 weeks ago


    Manan Modi

    I purchased Bajaj Chetak Feb 2023 on August 26 2023 suddenly stopped. And so many compliments and so many calls. After a week they returned the chetak with some damage. I asked which part you changed. part value is Rs.12000/- now. After the warranty period ends you will pay Rs.12000/- if you have a problem.
    Don't purchase. waste of money.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Every 6 month 12000 after warranty period end. And 400 Rs service charge for 1000 km then every 5000 km 400Rs. But main maintenance cost start after warranty period end.

    Was this review helpful?

    32


    20


  • Range Issues

    51 weeks ago


    Shubham Thakkar

    The range which is claimed by showroom is not perfect i experienced it. I'm getting a range of 78km/charge in Eco Mode.
    The application provided is like hell. Never buy that subscription. Waste of money for application. They should improve more for customer satisfaction. Don't forget keys in Under seat storage the sensor doesn't work there .

    Rating Parameters

    (out of 5)

    2

    Visual Appeal


    2

    Reliability


    2

    Comfort


    2

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Carry Your Charger For longer Trips and don't park in sunlight

    Was this review helpful?

    17


    5

  • Dont waste your hard earning

    2 years ago


    Syed Adnan

    I bought bajaj chetak EV within 8 days of riding. Problem started. Now my bike does not go beyond 15 km/h speed, It jerks heavily, i called showroom manager and they told me come to service center, can you believe new showroom bike having a big problem within 8 days of purchased full payment bike, i feel very horrible, because my hard earning will be ruined now. I feel like Bajaj betrayed me. What can i do now please please any one help me. How to get rid of this problem.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    1

    Reliability


    1

    Performance


    2

    Comfort


    1

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    I don't think yet about that.

    Was this review helpful?

    117


    37


  • Blunder mistake

    1 year ago


    Navin

    Worst service of bajaj chetak electric, after the first service the mileage come down to 60kms instead of 90kms complaining to the dealer it went on deaf ears, registered a complaint on the web portal, and the complaint was closed without resolving the problem spoken on toll-free of customer care only assurance received, no support or revert received, at 450 kms the chetak electric is dead and it's unheard to the company since last 60 days
    Complaint on Facebook, twitter, and web portal is on deaf ears and blind eyes.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    After First Service, the Mileage Come Down to 60kms instead of 90kms Complaining to the Dealer went to Deaf Ears, Registered Complaint on Web Portal, Complaint was Close Without Resolving the Problem Spoken Toll-Free Customer Care only Assurance was Received, No Support or Revert Received, At 450 kms the Chetak Electric is Dead and it's Unheard to the Company Since last 60 Days. Complaint Notified on Facebook, Twitter No Revert Received.

    Was this review helpful?

    58


    8


  • Chetak bike has sudden stop problem.

    2 years ago


    Praful Kamble

    Don't buy this bike i had worst experience ever while riding bike. Bike stopped suddenly in middle of highways. It risky to have such experience on bike in middle of roads i have shown this problem to service center but they also not able to find exact problem from 2 months. They have changed mother controller and checked several times still that problem exists.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    1

    Performance


    1

    Comfort


    2

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    There is no maintenance for bike

    Was this review helpful?

    72


    35


  • First Impressions

    4 years ago


    Dev

    I've owned this scooter for almost a month now and it's turned out to be very efficient. The scooter seems to be cost efficient in the long run given the fact that its electric and could save fuel prices if used everyday. The technology and quality of mechanical parts are on power with the best in the auto sector. The features are also a huge plus with regenerative power and bluetooth sync. Overall a great scooter.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Occasional Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    61


    34


  • Pathetic after sales service

    1 year ago


    Dr Ashutosh Sabnis

    Scooter is good. But pathetic after-sales service. If any problem arises with the scooter, don't even think of a quick solution. No service center number picks up the phone. If you drop your scooter to the service center, they won't return it for a 1-month minimum. Won't care to call you to update you. My scooter had to start battery failure. It was under warranty. But they take very long to replace under warranty. Ask you to buy a new battery instead of asking for a warranty replacement. Many bajaj chetak electric scooters have this problem.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    2

    Reliability


    4

    Performance


    4

    Comfort


    1

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    47


    18


  • Experience with chetak was awesome

    4 years ago


    Nikunj Bhuva

    93 kms awesome riding experience in one time charge chetak. Awesome looks.Performance wise very high.We will buying for business purposes and my regular workout.Experience good in both working.Battery is almost 97% charge and we will ride 91 to 95 kms so battery life is good .So service and maintenance newer used this bike any time.This is battery operated bike so pollution control and safe environment.So i suggest every person buy this bike.Good buy.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    Every person to I suggest to charge this bike of only 96 to 97% to long life your battery.

    Was this review helpful?

    62


    43


  • Don't Buy Chetak Electric

    32 weeks ago


    Naresh

    Buying this vehicle has been a mistake in my life. It would be the same thing with you guys. I am going through a hard time with the service center, at least 4 major components of the vehicle have been replaced to date and I am not the only one. Whenever I went there, noticed that at least 25-30 vehicles were piled up.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    4

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    48


    27


  • Disappointing Service Experience with Chetak EV

    11 weeks ago


    Anisha Kalangutkar

    I recently had a very disappointing experience with Chetak's service when my EV bike unexpectedly stopped without warning during my commute. After contacting their service centre, instead of immediate assistance, I was directed to their road assistance policy. It took a full 24 hours for them to finally arrange to pick up my bike and transport it to the service centre.
    Now, it's been another 24 hours since my bike has been at the service centre, and they still haven't been able to resolve the fault. This lack of urgency and efficiency in addressing customer issues is incredibly frustrating and unacceptable.
    As a customer who relies on their product for transportation, I expected better support and responsiveness from Chetak. The whole experience has left me feeling let down and inconvenienced.
    Overall, my experience with Chetak's service has been highly disappointing, and I would caution others considering their products to be aware of these potential service shortcomings.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    3-6 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    20


    6


  • Every 6 month 12000 paid after warranty period end

    37 weeks ago


    Manan Modi

    I purchased Bajaj Chetak Feb 2023 on August 26 2023 suddenly stopped. And so many compliments and so many calls. After a week they returned the chetak with some damage. I asked which part you changed. part value is Rs.12000/- now. After the warranty period ends you will pay Rs.12000/- if you have a problem.
    Don't purchase. waste of money.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Every 6 month 12000 after warranty period end. And 400 Rs service charge for 1000 km then every 5000 km 400Rs. But main maintenance cost start after warranty period end.

    Was this review helpful?

    32


    20


  • Range Issues

    51 weeks ago


    Shubham Thakkar

    The range which is claimed by showroom is not perfect i experienced it. I'm getting a range of 78km/charge in Eco Mode.
    The application provided is like hell. Never buy that subscription. Waste of money for application. They should improve more for customer satisfaction. Don't forget keys in Under seat storage the sensor doesn't work there .

    Rating Parameters

    (out of 5)

    2

    Visual Appeal


    2

    Reliability


    2

    Comfort


    2

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Carry Your Charger For longer Trips and don't park in sunlight

    Was this review helpful?

    17


    5

  • Dont waste your hard earning

    2 years ago


    Syed Adnan

    I bought bajaj chetak EV within 8 days of riding. Problem started. Now my bike does not go beyond 15 km/h speed, It jerks heavily, i called showroom manager and they told me come to service center, can you believe new showroom bike having a big problem within 8 days of purchased full payment bike, i feel very horrible, because my hard earning will be ruined now. I feel like Bajaj betrayed me. What can i do now please please any one help me. How to get rid of this problem.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    1

    Reliability


    1

    Performance


    2

    Comfort


    1

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    I don't think yet about that.

    Was this review helpful?

    117


    37


  • Blunder mistake

    1 year ago


    Navin

    Worst service of bajaj chetak electric, after the first service the mileage come down to 60kms instead of 90kms complaining to the dealer it went on deaf ears, registered a complaint on the web portal, and the complaint was closed without resolving the problem spoken on toll-free of customer care only assurance received, no support or revert received, at 450 kms the chetak electric is dead and it's unheard to the company since last 60 days
    Complaint on Facebook, twitter, and web portal is on deaf ears and blind eyes.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    After First Service, the Mileage Come Down to 60kms instead of 90kms Complaining to the Dealer went to Deaf Ears, Registered Complaint on Web Portal, Complaint was Close Without Resolving the Problem Spoken Toll-Free Customer Care only Assurance was Received, No Support or Revert Received, At 450 kms the Chetak Electric is Dead and it's Unheard to the Company Since last 60 Days. Complaint Notified on Facebook, Twitter No Revert Received.

    Was this review helpful?

    58


    8


  • Chetak bike has sudden stop problem.

    2 years ago


    Praful Kamble

    Don't buy this bike i had worst experience ever while riding bike. Bike stopped suddenly in middle of highways. It risky to have such experience on bike in middle of roads i have shown this problem to service center but they also not able to find exact problem from 2 months. They have changed mother controller and checked several times still that problem exists.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    1

    Performance


    1

    Comfort


    2

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    There is no maintenance for bike

    Was this review helpful?

    72


    35


  • First Impressions

    4 years ago


    Dev

    I've owned this scooter for almost a month now and it's turned out to be very efficient. The scooter seems to be cost efficient in the long run given the fact that its electric and could save fuel prices if used everyday. The technology and quality of mechanical parts are on power with the best in the auto sector. The features are also a huge plus with regenerative power and bluetooth sync. Overall a great scooter.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Occasional Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    61


    34


  • Pathetic after sales service

    1 year ago


    Dr Ashutosh Sabnis

    Scooter is good. But pathetic after-sales service. If any problem arises with the scooter, don't even think of a quick solution. No service center number picks up the phone. If you drop your scooter to the service center, they won't return it for a 1-month minimum. Won't care to call you to update you. My scooter had to start battery failure. It was under warranty. But they take very long to replace under warranty. Ask you to buy a new battery instead of asking for a warranty replacement. Many bajaj chetak electric scooters have this problem.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    2

    Reliability


    4

    Performance


    4

    Comfort


    1

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    47


    18


  • Experience with chetak was awesome

    4 years ago


    Nikunj Bhuva

    93 kms awesome riding experience in one time charge chetak. Awesome looks.Performance wise very high.We will buying for business purposes and my regular workout.Experience good in both working.Battery is almost 97% charge and we will ride 91 to 95 kms so battery life is good .So service and maintenance newer used this bike any time.This is battery operated bike so pollution control and safe environment.So i suggest every person buy this bike.Good buy.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    Every person to I suggest to charge this bike of only 96 to 97% to long life your battery.

    Was this review helpful?

    62


    43


  • Don't Buy Chetak Electric

    32 weeks ago


    Naresh

    Buying this vehicle has been a mistake in my life. It would be the same thing with you guys. I am going through a hard time with the service center, at least 4 major components of the vehicle have been replaced to date and I am not the only one. Whenever I went there, noticed that at least 25-30 vehicles were piled up.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    4

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    48


    27


  • Disappointing Service Experience with Chetak EV

    11 weeks ago


    Anisha Kalangutkar

    I recently had a very disappointing experience with Chetak's service when my EV bike unexpectedly stopped without warning during my commute. After contacting their service centre, instead of immediate assistance, I was directed to their road assistance policy. It took a full 24 hours for them to finally arrange to pick up my bike and transport it to the service centre.
    Now, it's been another 24 hours since my bike has been at the service centre, and they still haven't been able to resolve the fault. This lack of urgency and efficiency in addressing customer issues is incredibly frustrating and unacceptable.
    As a customer who relies on their product for transportation, I expected better support and responsiveness from Chetak. The whole experience has left me feeling let down and inconvenienced.
    Overall, my experience with Chetak's service has been highly disappointing, and I would caution others considering their products to be aware of these potential service shortcomings.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    3-6 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    20


    6


  • Every 6 month 12000 paid after warranty period end

    37 weeks ago


    Manan Modi

    I purchased Bajaj Chetak Feb 2023 on August 26 2023 suddenly stopped. And so many compliments and so many calls. After a week they returned the chetak with some damage. I asked which part you changed. part value is Rs.12000/- now. After the warranty period ends you will pay Rs.12000/- if you have a problem.
    Don't purchase. waste of money.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Every 6 month 12000 after warranty period end. And 400 Rs service charge for 1000 km then every 5000 km 400Rs. But main maintenance cost start after warranty period end.

    Was this review helpful?

    32


    20


  • Range Issues

    51 weeks ago


    Shubham Thakkar

    The range which is claimed by showroom is not perfect i experienced it. I'm getting a range of 78km/charge in Eco Mode.
    The application provided is like hell. Never buy that subscription. Waste of money for application. They should improve more for customer satisfaction. Don't forget keys in Under seat storage the sensor doesn't work there .

    Rating Parameters

    (out of 5)

    2

    Visual Appeal


    2

    Reliability


    2

    Comfort


    2

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Carry Your Charger For longer Trips and don't park in sunlight

    Was this review helpful?

    17


    5

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4/5

237 Ratings

52 Reviews

5 star

60%

4 star

16%

3 star

3%

2 star

3%

1 star

17%

₹ 1,17,902
Avg. Ex-Showroom price

Expert Reviews of Chetak

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