Reviews of Bajaj Chetak

Very bad experience with Chetak. facing many issues with Chetak. paid a huge amount on this EV, then still face many issues. Even the service center takes 2 months for repair. Chetak doesn't even address our query properly. No proper response. facing many errors. In just 1.5 years of purchase changed the main battery atleast for 3 times. It's very disappointing. Won't even recommend Chetak to any other customer ever.

About the Reviewer

I am a customer of Bajaj Chetak. I have recently purchased a Bajaj Chetak on 31/03/2025. Till now, my vehicle has broken down 6 times in just 4 months,
● The company's service was so poor that they repaired my vehicle in 45 days.
Now, once again, it's not working.
● The company had no responses to the toll-free no. As well as by mail. After passing 144 hr, while time limit is 24 hr.
● It means Bajaj does not value its customers.
■ Now I am finally going to sue the Bajaj in the consumer court

About the Reviewer

The service at the Nagpur Iride showroom is very bad. Within one year, the battery stopped working, and my scooter has been in the showroom for the past month, just for the battery issue. The staff’s behaviour is also very rude. I feel like I’ve wasted my money on this scooter. The service cost is too high, and I want to return this scooter to the company. The showroom sales team is also not supportive—once you purchase the scooter, they completely forget about you.

About the Reviewer

My first service was skipped due to 'my bike run 1700 km and taken money 550/- instead of 350/-.
Money does not matter but my first service was skeped .and staff behavior was not good also.
In my bike small battery discharged very soon but didn't change, The staff said that pay 1000 and after that new battery came in 10/15 days after that we changed.

About the Reviewer

Very bad service and experience in 11 months, and the company is saying that you have to purchase the new battery at the time of selling this EV. They have said 3 3-year warranty, and now, in 11 months battery is damaged, and my scooter is at the service centre of Bajaj. And I am doing service on this scooter from time to time, then how can any parts be damaged in 11 months.

About the Reviewer

Bad EV scooter service also not good no seriousness to deliver on time we're suffering too much by buying this Chetak EV. Money time waste. We don't know 3rd service. The updated software is totally. We got a bad experience. Still, I'm painfully saying don't buy a waste product. Resale value is not for this. I stop EMI. Let them take back their scooter

About the Reviewer

The workshop service is very bad. Even though no one responded and picked up the bike, on the same day after the service, the bike did not start. They took 5days for service, which resulted in the sudden stopping of the bike on the road. They didn't send any technicians. It has been only one year for purchasing of the bike. I don't recommend it at all.

About the Reviewer

It is very sad to admit that the very poor services from the Chetak brand it was a big mistake to select the Chetak electric scooter in my life. Scooter has charging problem for the last month, but the service center has failed to rectify the problem due to the unavailability of spare parts at the service center.
This was a big mistake in life to select the Chetak electric scooter, and this will be escalated on all social media now about poor quality service from Chetak

About the Reviewer

Service is not good at all. The service centre asks you to come after 7 days when you log a call. Extremely unprofessional and arrogant staff. We are paying around Rs.700 for a periodic service of just 10 mins for just updating the software, but they could not provide a clean service centre, well-behaved and professional staff. What are they doing with this money? Never seen such easy money in any business.

About the Reviewer

Very bad experience with Chetak. facing many issues with Chetak. paid a huge amount on this EV, then still face many issues. Even the service center takes 2 months for repair. Chetak doesn't even address our query properly. No proper response. facing many errors. In just 1.5 years of purchase changed the main battery atleast for 3 times. It's very disappointing. Won't even recommend Chetak to any other customer ever.

About the Reviewer

I am a customer of Bajaj Chetak. I have recently purchased a Bajaj Chetak on 31/03/2025. Till now, my vehicle has broken down 6 times in just 4 months,
● The company's service was so poor that they repaired my vehicle in 45 days.
Now, once again, it's not working.
● The company had no responses to the toll-free no. As well as by mail. After passing 144 hr, while time limit is 24 hr.
● It means Bajaj does not value its customers.
■ Now I am finally going to sue the Bajaj in the consumer court

About the Reviewer

The service at the Nagpur Iride showroom is very bad. Within one year, the battery stopped working, and my scooter has been in the showroom for the past month, just for the battery issue. The staff’s behaviour is also very rude. I feel like I’ve wasted my money on this scooter. The service cost is too high, and I want to return this scooter to the company. The showroom sales team is also not supportive—once you purchase the scooter, they completely forget about you.

About the Reviewer

My first service was skipped due to 'my bike run 1700 km and taken money 550/- instead of 350/-.
Money does not matter but my first service was skeped .and staff behavior was not good also.
In my bike small battery discharged very soon but didn't change, The staff said that pay 1000 and after that new battery came in 10/15 days after that we changed.

About the Reviewer

Very bad service and experience in 11 months, and the company is saying that you have to purchase the new battery at the time of selling this EV. They have said 3 3-year warranty, and now, in 11 months battery is damaged, and my scooter is at the service centre of Bajaj. And I am doing service on this scooter from time to time, then how can any parts be damaged in 11 months.

About the Reviewer

Bad EV scooter service also not good no seriousness to deliver on time we're suffering too much by buying this Chetak EV. Money time waste. We don't know 3rd service. The updated software is totally. We got a bad experience. Still, I'm painfully saying don't buy a waste product. Resale value is not for this. I stop EMI. Let them take back their scooter

About the Reviewer

The workshop service is very bad. Even though no one responded and picked up the bike, on the same day after the service, the bike did not start. They took 5days for service, which resulted in the sudden stopping of the bike on the road. They didn't send any technicians. It has been only one year for purchasing of the bike. I don't recommend it at all.

About the Reviewer

It is very sad to admit that the very poor services from the Chetak brand it was a big mistake to select the Chetak electric scooter in my life. Scooter has charging problem for the last month, but the service center has failed to rectify the problem due to the unavailability of spare parts at the service center.
This was a big mistake in life to select the Chetak electric scooter, and this will be escalated on all social media now about poor quality service from Chetak

About the Reviewer

Service is not good at all. The service centre asks you to come after 7 days when you log a call. Extremely unprofessional and arrogant staff. We are paying around Rs.700 for a periodic service of just 10 mins for just updating the software, but they could not provide a clean service centre, well-behaved and professional staff. What are they doing with this money? Never seen such easy money in any business.

About the Reviewer

Very bad experience with Chetak. facing many issues with Chetak. paid a huge amount on this EV, then still face many issues. Even the service center takes 2 months for repair. Chetak doesn't even address our query properly. No proper response. facing many errors. In just 1.5 years of purchase changed the main battery atleast for 3 times. It's very disappointing. Won't even recommend Chetak to any other customer ever.

About the Reviewer

I am a customer of Bajaj Chetak. I have recently purchased a Bajaj Chetak on 31/03/2025. Till now, my vehicle has broken down 6 times in just 4 months,
● The company's service was so poor that they repaired my vehicle in 45 days.
Now, once again, it's not working.
● The company had no responses to the toll-free no. As well as by mail. After passing 144 hr, while time limit is 24 hr.
● It means Bajaj does not value its customers.
■ Now I am finally going to sue the Bajaj in the consumer court

About the Reviewer

The service at the Nagpur Iride showroom is very bad. Within one year, the battery stopped working, and my scooter has been in the showroom for the past month, just for the battery issue. The staff’s behaviour is also very rude. I feel like I’ve wasted my money on this scooter. The service cost is too high, and I want to return this scooter to the company. The showroom sales team is also not supportive—once you purchase the scooter, they completely forget about you.

About the Reviewer

My first service was skipped due to 'my bike run 1700 km and taken money 550/- instead of 350/-.
Money does not matter but my first service was skeped .and staff behavior was not good also.
In my bike small battery discharged very soon but didn't change, The staff said that pay 1000 and after that new battery came in 10/15 days after that we changed.

About the Reviewer

Very bad service and experience in 11 months, and the company is saying that you have to purchase the new battery at the time of selling this EV. They have said 3 3-year warranty, and now, in 11 months battery is damaged, and my scooter is at the service centre of Bajaj. And I am doing service on this scooter from time to time, then how can any parts be damaged in 11 months.

About the Reviewer

Bad EV scooter service also not good no seriousness to deliver on time we're suffering too much by buying this Chetak EV. Money time waste. We don't know 3rd service. The updated software is totally. We got a bad experience. Still, I'm painfully saying don't buy a waste product. Resale value is not for this. I stop EMI. Let them take back their scooter

About the Reviewer

The workshop service is very bad. Even though no one responded and picked up the bike, on the same day after the service, the bike did not start. They took 5days for service, which resulted in the sudden stopping of the bike on the road. They didn't send any technicians. It has been only one year for purchasing of the bike. I don't recommend it at all.

About the Reviewer

It is very sad to admit that the very poor services from the Chetak brand it was a big mistake to select the Chetak electric scooter in my life. Scooter has charging problem for the last month, but the service center has failed to rectify the problem due to the unavailability of spare parts at the service center.
This was a big mistake in life to select the Chetak electric scooter, and this will be escalated on all social media now about poor quality service from Chetak

About the Reviewer

Service is not good at all. The service centre asks you to come after 7 days when you log a call. Extremely unprofessional and arrogant staff. We are paying around Rs.700 for a periodic service of just 10 mins for just updating the software, but they could not provide a clean service centre, well-behaved and professional staff. What are they doing with this money? Never seen such easy money in any business.

About the Reviewer