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Reviews of Benelli Imperiale 400

  • User Reviews
  • EXPERT REVIEWS
Imperiale 400 Image

3.8/5

155 Ratings

64 Reviews

5 star

51%

4 star

18%

3 star

10%

2 star

4%

1 star

17%

₹ 2,34,922
Avg. Ex-Showroom price

Rating Parameters

(out of 5)

4

Visual Appeal


3

Reliability


4

Performance


3

Comfort


3

Service Experience

4

Maintenance cost


4

Extra Features


2

Value for Money

Reviews on Imperiale 400

  • Most Helpful (64)
  • Most Recent (64)
  • Critical (25)
  • Positive (39)
  • Benelli imperiale owner review

    4 years ago


    Aj

    1.Buying process was easier,but i felt slight price variations at different dealerships and there was a 2 months waiting for the delivery.2.Regarding the riding comfortness i am absolutely happy, riding posture is very good, quick throttle response, braking was not that much sharp.We won't feel the heaviness of bike once we are on it and i must say the weight is well balanced 3.Lookwise no comments,a real classic retro,the back tire is massive,the digital meter console and the key is stunning.Front view is not that great but rear and side view is perfect.4.Servicing and maintenance,this is toughest part in current scenario as benelli doesn't own much service centers,a little bit costlier servicing compared to re 5.Pros: riding comfort,looks, performance, good handling,no vibrations at any speed,fuel indicator is helpful. Cons:Tube tires, heating in bumber to bumber traffic situations, could have been better horn and headlamps, pillion seat is little narrow.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    5

    Reliability


    4

    Performance


    5

    Comfort


    3

    Service Experience

    About the Reviewer

    Used it for

    Everything

    Owned for

    3-6 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    10


    7


  • Fresh & sexy black chick on street

    4 years ago


    Rohan Parmar

    Good bike if you wanna own classic ride other than royal enfield. Royal enfield bikes are very common bikes on Indian roads nowadays, even in tier-3 cities and even in villages. So this bike will certainly give fresh looks and unorthodox feeling while riding this black sexy. Don't have any service issues upto date, but can't say more. Re bikes have huge network across India, whereas benelli just stepping just after birth.No cons.Fresh look and performance are pros..

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    4

    Reliability


    4

    Performance


    5

    Comfort


    4

    Service Experience

    About the Reviewer

    Used it for

    Leisure Rides

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Frequently service and oil changes are good for its health.

    Was this review helpful?

    10


    7


  • Worst bike

    1 year ago


    Jinson

    Friends don't buy Benelli.
    Every month complaint, High maintenance cost, Very very bad customer support,
    especially in kochi showroom.
    It's a trap,
    The clutch plate broke and was denied for warranty even though my bike is under warranty
    Heating issues.
    Pathetic - worst experience
    No customer care support.
    Do not buy Benelli Imperiale buy instead a classic 350.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Performance


    1

    Comfort


    1

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    3-6 months

    Ridden for

    > 15000 kms

    Was this review helpful?

    5


    2


  • Retro to the core .

    3 years ago


    Vishwajeet Singh

    The staff at the dealership was courteous . The bike is well balanced and beautiful to handle and has no vibrations even going beyond 100kmph . Great cruiser .Servicing experience has been very satisfactory. The bike requires little maintenance .Great retro looks , straight from fifties. Could do better being a little lighter .

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    4

    Performance


    4

    Comfort


    4

    Service Experience

    About the Reviewer

    Used it for

    Everything

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Slow down at sharp turns .

    Was this review helpful?

    5


    2


  • It's Benelli Man...Try To be Unique

    4 years ago


    Satheeskumar

    Actually I have 3 Suggestions Before i Hear About Benelli 1,R.E 350 2,jawa 42 3,Rs200..My thought was no other options for me in my Segment..But when I heard About Benelli imperiale 400,I searched lot of information about that bike ... Finally i took a Decision to Fixed it..I Went To Benelli Showroom Book the Bike Then Only I Take A Test Drive... Because i Have Lot of Believe in Benelli.....(U know wt R.E give To the Customer Before get popular Service Quality Availability all are Great but Now a days ?)So Same Reason I trust on Benelli...
    Today i Get a Call from Showroom your Machine is Ready for Delivery. So Come and Collect it..... Eagerly Waiting.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Performance


    5

    Comfort


    5

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    Never owned

    Tips for other riders

    Don't Take More than 6000rpm Before 1st service:-)

    Was this review helpful?

    15


    13


  • Full on mast

    4 years ago


    Mohammed Altaf

    I have seen this benelli bike and i have crush on this bike this bike is go too long and i love it. The benelli having hunk looks good body and stylish shapes awesome ride good balancing firing never forget in dreams also. Thanks and its coming in low price every one can buy it that was good people want to know more ! what is benelli why fan will follow this super bike thanks.

    Rating Parameters

    (out of 5)

    5

    Service Experience

    About the Reviewer

    Used it for

    Everything

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    8


    6


  • The love at first sight.

    3 years ago


    Arunkumar K

    First of all, it was an amazing bike. I just searched on the internet about all classic retro bikes and i came to know about this. As usual like all buyers, I have booked a test drive through online with re meteor, Jawa and Benelli. Even though i had a chance to buy CB 350 from Coimbatore I am not interested because it looks like a bigger splendour design in my opinion. As usual, I didn't get any feedback from both Ambattur re and Jawa but surprisingly from Benelli I got the reply and Mr Fayaz brought the vehicle for a test drive at my doorsteps. First of all, I have to mention this I am driving my car for the last 10 years and just I had a plan to go for a bike but not sure. . Even though I users to ride my friend's bikes I never faced anything new. But man this bike totally changed everything. Yes after my test drive I stick on this bike and immediately i booked. I don't know what else I liked so much but somehow i feel connected with this bike in terms of looks, ride and handling, especially the sound and zero vibration. So without a second opinion, i purchased this vehicle. The buying experience was good. Mr Fayaz, mr.Zaid moin and Mr. Karthik helped me a lot and made a wonderful buying experience for me. Regarding to the vehicle performance and others simply it's great so far. Mileage is getting 25-30 average within the city. Didn't take any long ride so far. Regarding the service, service is good and i don't find any complaint so far. I shall update may after a year. Service cost may be reasonable for a 400 cc bike. In my opinion, the brake is not so crisp and it didn't give the confidence while riding even though the braking power is good. Overall in my opinion it's truly amazing with its killer looks and with its exceptional performance. Just go for it guys who want to try something new in the market.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Performance


    5

    Comfort


    5

    Service Experience

    About the Reviewer

    Used it for

    Everything

    Owned for

    3-6 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    9


    8


  • On road price too high

    4 years ago


    Mannu

    ex-showroom price 1.69L ...was very happy ..hipeeeee! booked it !!!!!
    on road price 2.4L BS4
    2.65L BS6
    straight away cancelled it.
    went for test drive in Thane. instrument console was not working. so became less confident about it. Dealership must take good care of test ride bikes, it makes huge difference in buyers decision.Build quality looks ok. Red is 10K more than Silver.
    Overall, you can buy if your pocket allows .
    thanks.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal

    About the Reviewer

    Used it for

    Everything

    Owned for

    Never owned

    Was this review helpful?

    9


    8


  • High maintenance cost no customer care support clutch plate broke no warranty claim

    1 year ago


    Chirag

    The clutch plate broke and denied for warranty even though my bike is in warranty
    Heating issues
    Wrote 8-10 emails to customer care no reply
    Contact from phone told me to wait
    Waiting for 11 days no reply
    Pathetic - worst experience
    No customer care support
    Do not buy Benelli Imperiale buy instead classic 350.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    2

    Reliability


    3

    Performance


    1

    Comfort


    1

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Ride safely because these guys are going to charge way high.

    Was this review helpful?

    2


    1


  • Clutch plate worn out twice within 6k kms

    1 year ago


    Mayank

    Purchased this in march 2020
    Changed clutch plate due to worn out twice paid 18k and 16k heavy maintenance
    Even in the warranty period clutch plate issue emerged and yet no response from benelli India customer care
    Worst bike pathetic experience buy classic meteor but don’t buy benelli imperiale it is the worst.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Performance


    1

    Comfort


    1

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Get it to check every 7 days because there is a clutch plate problem with this bike don't buy it at all.

    Was this review helpful?

    2


    1

  • Benelli imperiale owner review

    4 years ago


    Aj

    1.Buying process was easier,but i felt slight price variations at different dealerships and there was a 2 months waiting for the delivery.2.Regarding the riding comfortness i am absolutely happy, riding posture is very good, quick throttle response, braking was not that much sharp.We won't feel the heaviness of bike once we are on it and i must say the weight is well balanced 3.Lookwise no comments,a real classic retro,the back tire is massive,the digital meter console and the key is stunning.Front view is not that great but rear and side view is perfect.4.Servicing and maintenance,this is toughest part in current scenario as benelli doesn't own much service centers,a little bit costlier servicing compared to re 5.Pros: riding comfort,looks, performance, good handling,no vibrations at any speed,fuel indicator is helpful. Cons:Tube tires, heating in bumber to bumber traffic situations, could have been better horn and headlamps, pillion seat is little narrow.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    5

    Reliability


    4

    Performance


    5

    Comfort


    3

    Service Experience

    About the Reviewer

    Used it for

    Everything

    Owned for

    3-6 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    10


    7


  • Fresh & sexy black chick on street

    4 years ago


    Rohan Parmar

    Good bike if you wanna own classic ride other than royal enfield. Royal enfield bikes are very common bikes on Indian roads nowadays, even in tier-3 cities and even in villages. So this bike will certainly give fresh looks and unorthodox feeling while riding this black sexy. Don't have any service issues upto date, but can't say more. Re bikes have huge network across India, whereas benelli just stepping just after birth.No cons.Fresh look and performance are pros..

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    4

    Reliability


    4

    Performance


    5

    Comfort


    4

    Service Experience

    About the Reviewer

    Used it for

    Leisure Rides

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Frequently service and oil changes are good for its health.

    Was this review helpful?

    10


    7


  • Worst bike

    1 year ago


    Jinson

    Friends don't buy Benelli.
    Every month complaint, High maintenance cost, Very very bad customer support,
    especially in kochi showroom.
    It's a trap,
    The clutch plate broke and was denied for warranty even though my bike is under warranty
    Heating issues.
    Pathetic - worst experience
    No customer care support.
    Do not buy Benelli Imperiale buy instead a classic 350.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Performance


    1

    Comfort


    1

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    3-6 months

    Ridden for

    > 15000 kms

    Was this review helpful?

    5


    2


  • Retro to the core .

    3 years ago


    Vishwajeet Singh

    The staff at the dealership was courteous . The bike is well balanced and beautiful to handle and has no vibrations even going beyond 100kmph . Great cruiser .Servicing experience has been very satisfactory. The bike requires little maintenance .Great retro looks , straight from fifties. Could do better being a little lighter .

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    4

    Performance


    4

    Comfort


    4

    Service Experience

    About the Reviewer

    Used it for

    Everything

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Slow down at sharp turns .

    Was this review helpful?

    5


    2


  • It's Benelli Man...Try To be Unique

    4 years ago


    Satheeskumar

    Actually I have 3 Suggestions Before i Hear About Benelli 1,R.E 350 2,jawa 42 3,Rs200..My thought was no other options for me in my Segment..But when I heard About Benelli imperiale 400,I searched lot of information about that bike ... Finally i took a Decision to Fixed it..I Went To Benelli Showroom Book the Bike Then Only I Take A Test Drive... Because i Have Lot of Believe in Benelli.....(U know wt R.E give To the Customer Before get popular Service Quality Availability all are Great but Now a days ?)So Same Reason I trust on Benelli...
    Today i Get a Call from Showroom your Machine is Ready for Delivery. So Come and Collect it..... Eagerly Waiting.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Performance


    5

    Comfort


    5

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    Never owned

    Tips for other riders

    Don't Take More than 6000rpm Before 1st service:-)

    Was this review helpful?

    15


    13


  • Full on mast

    4 years ago


    Mohammed Altaf

    I have seen this benelli bike and i have crush on this bike this bike is go too long and i love it. The benelli having hunk looks good body and stylish shapes awesome ride good balancing firing never forget in dreams also. Thanks and its coming in low price every one can buy it that was good people want to know more ! what is benelli why fan will follow this super bike thanks.

    Rating Parameters

    (out of 5)

    5

    Service Experience

    About the Reviewer

    Used it for

    Everything

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    8


    6


  • The love at first sight.

    3 years ago


    Arunkumar K

    First of all, it was an amazing bike. I just searched on the internet about all classic retro bikes and i came to know about this. As usual like all buyers, I have booked a test drive through online with re meteor, Jawa and Benelli. Even though i had a chance to buy CB 350 from Coimbatore I am not interested because it looks like a bigger splendour design in my opinion. As usual, I didn't get any feedback from both Ambattur re and Jawa but surprisingly from Benelli I got the reply and Mr Fayaz brought the vehicle for a test drive at my doorsteps. First of all, I have to mention this I am driving my car for the last 10 years and just I had a plan to go for a bike but not sure. . Even though I users to ride my friend's bikes I never faced anything new. But man this bike totally changed everything. Yes after my test drive I stick on this bike and immediately i booked. I don't know what else I liked so much but somehow i feel connected with this bike in terms of looks, ride and handling, especially the sound and zero vibration. So without a second opinion, i purchased this vehicle. The buying experience was good. Mr Fayaz, mr.Zaid moin and Mr. Karthik helped me a lot and made a wonderful buying experience for me. Regarding to the vehicle performance and others simply it's great so far. Mileage is getting 25-30 average within the city. Didn't take any long ride so far. Regarding the service, service is good and i don't find any complaint so far. I shall update may after a year. Service cost may be reasonable for a 400 cc bike. In my opinion, the brake is not so crisp and it didn't give the confidence while riding even though the braking power is good. Overall in my opinion it's truly amazing with its killer looks and with its exceptional performance. Just go for it guys who want to try something new in the market.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Performance


    5

    Comfort


    5

    Service Experience

    About the Reviewer

    Used it for

    Everything

    Owned for

    3-6 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    9


    8


  • On road price too high

    4 years ago


    Mannu

    ex-showroom price 1.69L ...was very happy ..hipeeeee! booked it !!!!!
    on road price 2.4L BS4
    2.65L BS6
    straight away cancelled it.
    went for test drive in Thane. instrument console was not working. so became less confident about it. Dealership must take good care of test ride bikes, it makes huge difference in buyers decision.Build quality looks ok. Red is 10K more than Silver.
    Overall, you can buy if your pocket allows .
    thanks.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal

    About the Reviewer

    Used it for

    Everything

    Owned for

    Never owned

    Was this review helpful?

    9


    8


  • High maintenance cost no customer care support clutch plate broke no warranty claim

    1 year ago


    Chirag

    The clutch plate broke and denied for warranty even though my bike is in warranty
    Heating issues
    Wrote 8-10 emails to customer care no reply
    Contact from phone told me to wait
    Waiting for 11 days no reply
    Pathetic - worst experience
    No customer care support
    Do not buy Benelli Imperiale buy instead classic 350.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    2

    Reliability


    3

    Performance


    1

    Comfort


    1

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Ride safely because these guys are going to charge way high.

    Was this review helpful?

    2


    1


  • Clutch plate worn out twice within 6k kms

    1 year ago


    Mayank

    Purchased this in march 2020
    Changed clutch plate due to worn out twice paid 18k and 16k heavy maintenance
    Even in the warranty period clutch plate issue emerged and yet no response from benelli India customer care
    Worst bike pathetic experience buy classic meteor but don’t buy benelli imperiale it is the worst.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Performance


    1

    Comfort


    1

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Get it to check every 7 days because there is a clutch plate problem with this bike don't buy it at all.

    Was this review helpful?

    2


    1

  • Benelli imperiale owner review

    4 years ago


    Aj

    1.Buying process was easier,but i felt slight price variations at different dealerships and there was a 2 months waiting for the delivery.2.Regarding the riding comfortness i am absolutely happy, riding posture is very good, quick throttle response, braking was not that much sharp.We won't feel the heaviness of bike once we are on it and i must say the weight is well balanced 3.Lookwise no comments,a real classic retro,the back tire is massive,the digital meter console and the key is stunning.Front view is not that great but rear and side view is perfect.4.Servicing and maintenance,this is toughest part in current scenario as benelli doesn't own much service centers,a little bit costlier servicing compared to re 5.Pros: riding comfort,looks, performance, good handling,no vibrations at any speed,fuel indicator is helpful. Cons:Tube tires, heating in bumber to bumber traffic situations, could have been better horn and headlamps, pillion seat is little narrow.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    5

    Reliability


    4

    Performance


    5

    Comfort


    3

    Service Experience

    About the Reviewer

    Used it for

    Everything

    Owned for

    3-6 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    10


    7


  • Fresh & sexy black chick on street

    4 years ago


    Rohan Parmar

    Good bike if you wanna own classic ride other than royal enfield. Royal enfield bikes are very common bikes on Indian roads nowadays, even in tier-3 cities and even in villages. So this bike will certainly give fresh looks and unorthodox feeling while riding this black sexy. Don't have any service issues upto date, but can't say more. Re bikes have huge network across India, whereas benelli just stepping just after birth.No cons.Fresh look and performance are pros..

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    4

    Reliability


    4

    Performance


    5

    Comfort


    4

    Service Experience

    About the Reviewer

    Used it for

    Leisure Rides

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Frequently service and oil changes are good for its health.

    Was this review helpful?

    10


    7


  • Worst bike

    1 year ago


    Jinson

    Friends don't buy Benelli.
    Every month complaint, High maintenance cost, Very very bad customer support,
    especially in kochi showroom.
    It's a trap,
    The clutch plate broke and was denied for warranty even though my bike is under warranty
    Heating issues.
    Pathetic - worst experience
    No customer care support.
    Do not buy Benelli Imperiale buy instead a classic 350.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Performance


    1

    Comfort


    1

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    3-6 months

    Ridden for

    > 15000 kms

    Was this review helpful?

    5


    2


  • Retro to the core .

    3 years ago


    Vishwajeet Singh

    The staff at the dealership was courteous . The bike is well balanced and beautiful to handle and has no vibrations even going beyond 100kmph . Great cruiser .Servicing experience has been very satisfactory. The bike requires little maintenance .Great retro looks , straight from fifties. Could do better being a little lighter .

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    4

    Performance


    4

    Comfort


    4

    Service Experience

    About the Reviewer

    Used it for

    Everything

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Slow down at sharp turns .

    Was this review helpful?

    5


    2


  • It's Benelli Man...Try To be Unique

    4 years ago


    Satheeskumar

    Actually I have 3 Suggestions Before i Hear About Benelli 1,R.E 350 2,jawa 42 3,Rs200..My thought was no other options for me in my Segment..But when I heard About Benelli imperiale 400,I searched lot of information about that bike ... Finally i took a Decision to Fixed it..I Went To Benelli Showroom Book the Bike Then Only I Take A Test Drive... Because i Have Lot of Believe in Benelli.....(U know wt R.E give To the Customer Before get popular Service Quality Availability all are Great but Now a days ?)So Same Reason I trust on Benelli...
    Today i Get a Call from Showroom your Machine is Ready for Delivery. So Come and Collect it..... Eagerly Waiting.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Performance


    5

    Comfort


    5

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    Never owned

    Tips for other riders

    Don't Take More than 6000rpm Before 1st service:-)

    Was this review helpful?

    15


    13


  • Full on mast

    4 years ago


    Mohammed Altaf

    I have seen this benelli bike and i have crush on this bike this bike is go too long and i love it. The benelli having hunk looks good body and stylish shapes awesome ride good balancing firing never forget in dreams also. Thanks and its coming in low price every one can buy it that was good people want to know more ! what is benelli why fan will follow this super bike thanks.

    Rating Parameters

    (out of 5)

    5

    Service Experience

    About the Reviewer

    Used it for

    Everything

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    8


    6


  • The love at first sight.

    3 years ago


    Arunkumar K

    First of all, it was an amazing bike. I just searched on the internet about all classic retro bikes and i came to know about this. As usual like all buyers, I have booked a test drive through online with re meteor, Jawa and Benelli. Even though i had a chance to buy CB 350 from Coimbatore I am not interested because it looks like a bigger splendour design in my opinion. As usual, I didn't get any feedback from both Ambattur re and Jawa but surprisingly from Benelli I got the reply and Mr Fayaz brought the vehicle for a test drive at my doorsteps. First of all, I have to mention this I am driving my car for the last 10 years and just I had a plan to go for a bike but not sure. . Even though I users to ride my friend's bikes I never faced anything new. But man this bike totally changed everything. Yes after my test drive I stick on this bike and immediately i booked. I don't know what else I liked so much but somehow i feel connected with this bike in terms of looks, ride and handling, especially the sound and zero vibration. So without a second opinion, i purchased this vehicle. The buying experience was good. Mr Fayaz, mr.Zaid moin and Mr. Karthik helped me a lot and made a wonderful buying experience for me. Regarding to the vehicle performance and others simply it's great so far. Mileage is getting 25-30 average within the city. Didn't take any long ride so far. Regarding the service, service is good and i don't find any complaint so far. I shall update may after a year. Service cost may be reasonable for a 400 cc bike. In my opinion, the brake is not so crisp and it didn't give the confidence while riding even though the braking power is good. Overall in my opinion it's truly amazing with its killer looks and with its exceptional performance. Just go for it guys who want to try something new in the market.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Performance


    5

    Comfort


    5

    Service Experience

    About the Reviewer

    Used it for

    Everything

    Owned for

    3-6 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    9


    8


  • On road price too high

    4 years ago


    Mannu

    ex-showroom price 1.69L ...was very happy ..hipeeeee! booked it !!!!!
    on road price 2.4L BS4
    2.65L BS6
    straight away cancelled it.
    went for test drive in Thane. instrument console was not working. so became less confident about it. Dealership must take good care of test ride bikes, it makes huge difference in buyers decision.Build quality looks ok. Red is 10K more than Silver.
    Overall, you can buy if your pocket allows .
    thanks.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal

    About the Reviewer

    Used it for

    Everything

    Owned for

    Never owned

    Was this review helpful?

    9


    8


  • High maintenance cost no customer care support clutch plate broke no warranty claim

    1 year ago


    Chirag

    The clutch plate broke and denied for warranty even though my bike is in warranty
    Heating issues
    Wrote 8-10 emails to customer care no reply
    Contact from phone told me to wait
    Waiting for 11 days no reply
    Pathetic - worst experience
    No customer care support
    Do not buy Benelli Imperiale buy instead classic 350.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    2

    Reliability


    3

    Performance


    1

    Comfort


    1

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Ride safely because these guys are going to charge way high.

    Was this review helpful?

    2


    1


  • Clutch plate worn out twice within 6k kms

    1 year ago


    Mayank

    Purchased this in march 2020
    Changed clutch plate due to worn out twice paid 18k and 16k heavy maintenance
    Even in the warranty period clutch plate issue emerged and yet no response from benelli India customer care
    Worst bike pathetic experience buy classic meteor but don’t buy benelli imperiale it is the worst.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Performance


    1

    Comfort


    1

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Get it to check every 7 days because there is a clutch plate problem with this bike don't buy it at all.

    Was this review helpful?

    2


    1

  • Benelli imperiale owner review

    4 years ago


    Aj

    1.Buying process was easier,but i felt slight price variations at different dealerships and there was a 2 months waiting for the delivery.2.Regarding the riding comfortness i am absolutely happy, riding posture is very good, quick throttle response, braking was not that much sharp.We won't feel the heaviness of bike once we are on it and i must say the weight is well balanced 3.Lookwise no comments,a real classic retro,the back tire is massive,the digital meter console and the key is stunning.Front view is not that great but rear and side view is perfect.4.Servicing and maintenance,this is toughest part in current scenario as benelli doesn't own much service centers,a little bit costlier servicing compared to re 5.Pros: riding comfort,looks, performance, good handling,no vibrations at any speed,fuel indicator is helpful. Cons:Tube tires, heating in bumber to bumber traffic situations, could have been better horn and headlamps, pillion seat is little narrow.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    5

    Reliability


    4

    Performance


    5

    Comfort


    3

    Service Experience

    About the Reviewer

    Used it for

    Everything

    Owned for

    3-6 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    10


    7


  • Fresh & sexy black chick on street

    4 years ago


    Rohan Parmar

    Good bike if you wanna own classic ride other than royal enfield. Royal enfield bikes are very common bikes on Indian roads nowadays, even in tier-3 cities and even in villages. So this bike will certainly give fresh looks and unorthodox feeling while riding this black sexy. Don't have any service issues upto date, but can't say more. Re bikes have huge network across India, whereas benelli just stepping just after birth.No cons.Fresh look and performance are pros..

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    4

    Reliability


    4

    Performance


    5

    Comfort


    4

    Service Experience

    About the Reviewer

    Used it for

    Leisure Rides

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Frequently service and oil changes are good for its health.

    Was this review helpful?

    10


    7


  • Worst bike

    1 year ago


    Jinson

    Friends don't buy Benelli.
    Every month complaint, High maintenance cost, Very very bad customer support,
    especially in kochi showroom.
    It's a trap,
    The clutch plate broke and was denied for warranty even though my bike is under warranty
    Heating issues.
    Pathetic - worst experience
    No customer care support.
    Do not buy Benelli Imperiale buy instead a classic 350.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Performance


    1

    Comfort


    1

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    3-6 months

    Ridden for

    > 15000 kms

    Was this review helpful?

    5


    2


  • Retro to the core .

    3 years ago


    Vishwajeet Singh

    The staff at the dealership was courteous . The bike is well balanced and beautiful to handle and has no vibrations even going beyond 100kmph . Great cruiser .Servicing experience has been very satisfactory. The bike requires little maintenance .Great retro looks , straight from fifties. Could do better being a little lighter .

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    4

    Performance


    4

    Comfort


    4

    Service Experience

    About the Reviewer

    Used it for

    Everything

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Slow down at sharp turns .

    Was this review helpful?

    5


    2


  • It's Benelli Man...Try To be Unique

    4 years ago


    Satheeskumar

    Actually I have 3 Suggestions Before i Hear About Benelli 1,R.E 350 2,jawa 42 3,Rs200..My thought was no other options for me in my Segment..But when I heard About Benelli imperiale 400,I searched lot of information about that bike ... Finally i took a Decision to Fixed it..I Went To Benelli Showroom Book the Bike Then Only I Take A Test Drive... Because i Have Lot of Believe in Benelli.....(U know wt R.E give To the Customer Before get popular Service Quality Availability all are Great but Now a days ?)So Same Reason I trust on Benelli...
    Today i Get a Call from Showroom your Machine is Ready for Delivery. So Come and Collect it..... Eagerly Waiting.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Performance


    5

    Comfort


    5

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    Never owned

    Tips for other riders

    Don't Take More than 6000rpm Before 1st service:-)

    Was this review helpful?

    15


    13


  • Full on mast

    4 years ago


    Mohammed Altaf

    I have seen this benelli bike and i have crush on this bike this bike is go too long and i love it. The benelli having hunk looks good body and stylish shapes awesome ride good balancing firing never forget in dreams also. Thanks and its coming in low price every one can buy it that was good people want to know more ! what is benelli why fan will follow this super bike thanks.

    Rating Parameters

    (out of 5)

    5

    Service Experience

    About the Reviewer

    Used it for

    Everything

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    8


    6


  • The love at first sight.

    3 years ago


    Arunkumar K

    First of all, it was an amazing bike. I just searched on the internet about all classic retro bikes and i came to know about this. As usual like all buyers, I have booked a test drive through online with re meteor, Jawa and Benelli. Even though i had a chance to buy CB 350 from Coimbatore I am not interested because it looks like a bigger splendour design in my opinion. As usual, I didn't get any feedback from both Ambattur re and Jawa but surprisingly from Benelli I got the reply and Mr Fayaz brought the vehicle for a test drive at my doorsteps. First of all, I have to mention this I am driving my car for the last 10 years and just I had a plan to go for a bike but not sure. . Even though I users to ride my friend's bikes I never faced anything new. But man this bike totally changed everything. Yes after my test drive I stick on this bike and immediately i booked. I don't know what else I liked so much but somehow i feel connected with this bike in terms of looks, ride and handling, especially the sound and zero vibration. So without a second opinion, i purchased this vehicle. The buying experience was good. Mr Fayaz, mr.Zaid moin and Mr. Karthik helped me a lot and made a wonderful buying experience for me. Regarding to the vehicle performance and others simply it's great so far. Mileage is getting 25-30 average within the city. Didn't take any long ride so far. Regarding the service, service is good and i don't find any complaint so far. I shall update may after a year. Service cost may be reasonable for a 400 cc bike. In my opinion, the brake is not so crisp and it didn't give the confidence while riding even though the braking power is good. Overall in my opinion it's truly amazing with its killer looks and with its exceptional performance. Just go for it guys who want to try something new in the market.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Performance


    5

    Comfort


    5

    Service Experience

    About the Reviewer

    Used it for

    Everything

    Owned for

    3-6 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    9


    8


  • On road price too high

    4 years ago


    Mannu

    ex-showroom price 1.69L ...was very happy ..hipeeeee! booked it !!!!!
    on road price 2.4L BS4
    2.65L BS6
    straight away cancelled it.
    went for test drive in Thane. instrument console was not working. so became less confident about it. Dealership must take good care of test ride bikes, it makes huge difference in buyers decision.Build quality looks ok. Red is 10K more than Silver.
    Overall, you can buy if your pocket allows .
    thanks.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal

    About the Reviewer

    Used it for

    Everything

    Owned for

    Never owned

    Was this review helpful?

    9


    8


  • High maintenance cost no customer care support clutch plate broke no warranty claim

    1 year ago


    Chirag

    The clutch plate broke and denied for warranty even though my bike is in warranty
    Heating issues
    Wrote 8-10 emails to customer care no reply
    Contact from phone told me to wait
    Waiting for 11 days no reply
    Pathetic - worst experience
    No customer care support
    Do not buy Benelli Imperiale buy instead classic 350.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    2

    Reliability


    3

    Performance


    1

    Comfort


    1

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Ride safely because these guys are going to charge way high.

    Was this review helpful?

    2


    1


  • Clutch plate worn out twice within 6k kms

    1 year ago


    Mayank

    Purchased this in march 2020
    Changed clutch plate due to worn out twice paid 18k and 16k heavy maintenance
    Even in the warranty period clutch plate issue emerged and yet no response from benelli India customer care
    Worst bike pathetic experience buy classic meteor but don’t buy benelli imperiale it is the worst.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Performance


    1

    Comfort


    1

    Service Experience

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Get it to check every 7 days because there is a clutch plate problem with this bike don't buy it at all.

    Was this review helpful?

    2


    1

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3.8/5

155 Ratings

64 Reviews

5 star

51%

4 star

18%

3 star

10%

2 star

4%

1 star

17%

₹ 2,34,922
Avg. Ex-Showroom price

Expert Reviews of Imperiale 400

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