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Reviews of PURE EV EPluto 7G

  • User Reviews
EPluto 7G Image

2.4/5

250 Ratings

134 Reviews

5 star

26%

4 star

8%

3 star

3%

2 star

6%

1 star

57%

₹ 89,961
Avg. Ex-Showroom price

Rating Parameters

(out of 5)

2

Visual Appeal


2

Reliability


2

Performance


2

Service Experience


2

Maintenance cost

2

Extra Features


2

Comfort


1

Value for Money

Reviews on EPluto 7G

  • Most Helpful (134)
  • Most Recent (134)
  • Critical (107)
  • Positive (27)
  • Money burner

    1 year ago


    Shekar

    Do not believe salespeople. They will tell all lies when you go to buy. The riding experience is terrible and even worse with a pillion rider. I cannot pull you even in low elevations. Mileage they say is 120kms which is completely fake. It comes only around 50kms. Once you ride your vehicle in rain, your bike is gone case. You have to spend around 25k for the motor, controller, and others. If your battery is gone, congrats you need another 40k. One of the worst electrical bikes. Guess what even when you pay the full amount to get your spares replaced, it comes with no warranty. If it's not working in another month or so you need to get it replaced at additional cost. So this bike is nothing but your money burner. Even then if you want to buy it. You can go ahead. Cheers..!! looks good.

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    8


    3


  • Badest product in Electric Vehicle

    27 weeks ago


    Manoj Kumar

    This is a very bad product. Product Quality is very Cheap and the battery has a major issue of voltage drop, which means the battery decrease performance frequently. After 6 months battery gives 50 to 60 km mileage only. There is no support from the company or showroom. Switches and charging cables of scooters and charger burns very frequently. The staff behavior of the Delhi service center is very rude. So I Recommended to don't buy it.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    4

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    > 15000 kms

    Tips for other riders

    no support from service center and company, battery drop milage after 5000 km, in case of battery submit for repair at least 2 months you have to wait for your battery and they do not provide any backup battery for use. Switches and charging cables of scooty and charger burns very frequently. I have change 4 times in 2 years.

    Was this review helpful?

    11


    2


  • worst battery ,dont buy

    27 weeks ago


    Praveen Kumar

    Bought pure ev Epluto thinking it was an IIT HYDERABAD product, ran it to 30,000 km, battery performance was half the promised, and gave 30 km mileage. After a few days ride it for 5 km and stopped. Send it to the company and a reply come from the company after 60 days that there was no warranty and they ask me to pay 7500 rupees for MBF, recommend to install then the issue will 100 percent be solved, so I paid and receive it after 20 days and again ride my bike. It gives 60 km mileage, which was good till 1st week, and again the same problem 5km mileage. Informed the showroom about the same problem and again the company told me to send the battery to the company and again come to me after 60 days, with again same issues and now I dumped this scooter permanently, my advice is not to buy this brand, rather burn your money.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    2

    Comfort


    3

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    12


    5


  • Making fool

    1 year ago


    Deepesh

    Illiterate staff, no common sense, warrant only written in service book but in real it impossible to get a warranty from them.
    Please don’t purchase from pure ev .
    At the time of buying they react like you are king. No one guide about this vehicle even though they also do not have proper knowledge of this vehicle.
    Riding expert is very bad. It does not show the actual speed of the vehicle on the meter. The seat is totally uncomfortable and the accelerator was tight so pain started in hand if you drive for more than 15 minutes.
    The look is average. Performance is bad. The last 2 batteries point drive only 10-15 km . Many times i was stuck in the way.
    Service is totally worst . Giving false information regarding maintenance. I took 4 services but out of the, they wash only one time.
    Always a heavy rush there because a lot of problems faced by riders
    Waste of money
    No proper service
    Cost is high of product
    Making fool of customers
    Not provide guaranty and warranty
    Any time issue is occurring in this vehicle
    The body is totally week
    Dirty fast
    Not taking many loads
    The sensor not work properly
    Headlight off or blink usually at night
    Customer care service is worst they do not pick up call
    Many more issues
    It does not have any good features..

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Performance


    1

    Service Experience


    2

    Maintenance cost

    1

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Drive slow because any part of this vehicle broke down in the way.

    Was this review helpful?

    15


    2


  • BEST ELECTRIC VEHICLE

    25 weeks ago


    Prashanth

    In the service center, they explained nicely and took the test drive and the best electric wheeler compared to other companies. Overall performance is nice with the riding experience and millage is good Electric cars are friends with the ecosystem; consequently, they are the top ones in zero pollution in the world BEST TO BUY

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    NICE

    Was this review helpful?

    2


    17


  • Battery Failure

    19 weeks ago


    Trishank

    Battery failure and company bankruptcy,
    Dealers are already closed and service centers may be closed anytime, go for reliable brands like Bajaj and TVS,
    The service center doesn't care about the battery issue they just keep your vehicle for 40 days and again same issue persists no testing was done before the launch.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    13


    5


  • A1

    1 year ago


    Sandeep Kumar Cs

    I purchased on 14/04/2022 e pluto 7g , eco mode 120 range. From days 98 only. What happened? I have to go to the first service after 40days at the purchase date. Riding is superb, range only issue. I gave 1 star reduced. But I recommend purchases of e pluto 7g is good, pick up performance. Price a little bit more.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    4

    Reliability


    5

    Performance


    5

    Service Experience


    4

    Maintenance cost

    4

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    I suggest buying this e scooter, buy a total 5 years battery warranty only for safety and economy save money .switch off while the battery is low, after 40 minutes battery is cool then you can charge, earthing should be well, use company charger only, 16 Amp socket is safety with new wiring.

    Was this review helpful?

    4


    10


  • Worst experience

    41 weeks ago


    Manisha Randive

    I had the worst experience after buying the scooter within 3 months scooter battery problem started.They have promised me about 110km average but scooter barely goes 40 km. Every time one or the other part is not working. And service center do not provide good service. And they have only advised me to put scooter in scrap. Please don't buy this epluto 7g scooter it's a worst product

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    13


    2


  • Very bad experience

    47 weeks ago


    Vaibhaw Singh

    Very bad experience facing many issues its spare parts are very weak and the battery gives me a lot of problems also company claims fake mileage. Bought it just 5 months ago and I went to a service center 4 times due to battery issues! the mudguard is broken very soon and it's producing a very bad sound. The vehicle is totally trash!

    Rating Parameters

    (out of 5)

    2

    Visual Appeal


    1

    Reliability


    2

    Comfort


    2

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Nothing was good points in this scooter!

    Was this review helpful?

    11


    1


  • Worst after service

    49 weeks ago


    Hafiz Khan

    I have bought it and I regret buying it my mother passes sarcastic comments about buying this after service is the worst and the employees have rude behavior toward customers even towards women. I hate the company 1 month has passed and still my vehicle is at service center without repair.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    2

    Reliability


    3

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    6


    1

  • Money burner

    1 year ago


    Shekar

    Do not believe salespeople. They will tell all lies when you go to buy. The riding experience is terrible and even worse with a pillion rider. I cannot pull you even in low elevations. Mileage they say is 120kms which is completely fake. It comes only around 50kms. Once you ride your vehicle in rain, your bike is gone case. You have to spend around 25k for the motor, controller, and others. If your battery is gone, congrats you need another 40k. One of the worst electrical bikes. Guess what even when you pay the full amount to get your spares replaced, it comes with no warranty. If it's not working in another month or so you need to get it replaced at additional cost. So this bike is nothing but your money burner. Even then if you want to buy it. You can go ahead. Cheers..!! looks good.

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    8


    3


  • Badest product in Electric Vehicle

    27 weeks ago


    Manoj Kumar

    This is a very bad product. Product Quality is very Cheap and the battery has a major issue of voltage drop, which means the battery decrease performance frequently. After 6 months battery gives 50 to 60 km mileage only. There is no support from the company or showroom. Switches and charging cables of scooters and charger burns very frequently. The staff behavior of the Delhi service center is very rude. So I Recommended to don't buy it.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    4

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    > 15000 kms

    Tips for other riders

    no support from service center and company, battery drop milage after 5000 km, in case of battery submit for repair at least 2 months you have to wait for your battery and they do not provide any backup battery for use. Switches and charging cables of scooty and charger burns very frequently. I have change 4 times in 2 years.

    Was this review helpful?

    11


    2


  • worst battery ,dont buy

    27 weeks ago


    Praveen Kumar

    Bought pure ev Epluto thinking it was an IIT HYDERABAD product, ran it to 30,000 km, battery performance was half the promised, and gave 30 km mileage. After a few days ride it for 5 km and stopped. Send it to the company and a reply come from the company after 60 days that there was no warranty and they ask me to pay 7500 rupees for MBF, recommend to install then the issue will 100 percent be solved, so I paid and receive it after 20 days and again ride my bike. It gives 60 km mileage, which was good till 1st week, and again the same problem 5km mileage. Informed the showroom about the same problem and again the company told me to send the battery to the company and again come to me after 60 days, with again same issues and now I dumped this scooter permanently, my advice is not to buy this brand, rather burn your money.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    2

    Comfort


    3

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    12


    5


  • Making fool

    1 year ago


    Deepesh

    Illiterate staff, no common sense, warrant only written in service book but in real it impossible to get a warranty from them.
    Please don’t purchase from pure ev .
    At the time of buying they react like you are king. No one guide about this vehicle even though they also do not have proper knowledge of this vehicle.
    Riding expert is very bad. It does not show the actual speed of the vehicle on the meter. The seat is totally uncomfortable and the accelerator was tight so pain started in hand if you drive for more than 15 minutes.
    The look is average. Performance is bad. The last 2 batteries point drive only 10-15 km . Many times i was stuck in the way.
    Service is totally worst . Giving false information regarding maintenance. I took 4 services but out of the, they wash only one time.
    Always a heavy rush there because a lot of problems faced by riders
    Waste of money
    No proper service
    Cost is high of product
    Making fool of customers
    Not provide guaranty and warranty
    Any time issue is occurring in this vehicle
    The body is totally week
    Dirty fast
    Not taking many loads
    The sensor not work properly
    Headlight off or blink usually at night
    Customer care service is worst they do not pick up call
    Many more issues
    It does not have any good features..

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Performance


    1

    Service Experience


    2

    Maintenance cost

    1

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Drive slow because any part of this vehicle broke down in the way.

    Was this review helpful?

    15


    2


  • BEST ELECTRIC VEHICLE

    25 weeks ago


    Prashanth

    In the service center, they explained nicely and took the test drive and the best electric wheeler compared to other companies. Overall performance is nice with the riding experience and millage is good Electric cars are friends with the ecosystem; consequently, they are the top ones in zero pollution in the world BEST TO BUY

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    NICE

    Was this review helpful?

    2


    17


  • Battery Failure

    19 weeks ago


    Trishank

    Battery failure and company bankruptcy,
    Dealers are already closed and service centers may be closed anytime, go for reliable brands like Bajaj and TVS,
    The service center doesn't care about the battery issue they just keep your vehicle for 40 days and again same issue persists no testing was done before the launch.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    13


    5


  • A1

    1 year ago


    Sandeep Kumar Cs

    I purchased on 14/04/2022 e pluto 7g , eco mode 120 range. From days 98 only. What happened? I have to go to the first service after 40days at the purchase date. Riding is superb, range only issue. I gave 1 star reduced. But I recommend purchases of e pluto 7g is good, pick up performance. Price a little bit more.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    4

    Reliability


    5

    Performance


    5

    Service Experience


    4

    Maintenance cost

    4

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    I suggest buying this e scooter, buy a total 5 years battery warranty only for safety and economy save money .switch off while the battery is low, after 40 minutes battery is cool then you can charge, earthing should be well, use company charger only, 16 Amp socket is safety with new wiring.

    Was this review helpful?

    4


    10


  • Worst experience

    41 weeks ago


    Manisha Randive

    I had the worst experience after buying the scooter within 3 months scooter battery problem started.They have promised me about 110km average but scooter barely goes 40 km. Every time one or the other part is not working. And service center do not provide good service. And they have only advised me to put scooter in scrap. Please don't buy this epluto 7g scooter it's a worst product

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    13


    2


  • Very bad experience

    47 weeks ago


    Vaibhaw Singh

    Very bad experience facing many issues its spare parts are very weak and the battery gives me a lot of problems also company claims fake mileage. Bought it just 5 months ago and I went to a service center 4 times due to battery issues! the mudguard is broken very soon and it's producing a very bad sound. The vehicle is totally trash!

    Rating Parameters

    (out of 5)

    2

    Visual Appeal


    1

    Reliability


    2

    Comfort


    2

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Nothing was good points in this scooter!

    Was this review helpful?

    11


    1


  • Worst after service

    49 weeks ago


    Hafiz Khan

    I have bought it and I regret buying it my mother passes sarcastic comments about buying this after service is the worst and the employees have rude behavior toward customers even towards women. I hate the company 1 month has passed and still my vehicle is at service center without repair.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    2

    Reliability


    3

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    6


    1

  • Money burner

    1 year ago


    Shekar

    Do not believe salespeople. They will tell all lies when you go to buy. The riding experience is terrible and even worse with a pillion rider. I cannot pull you even in low elevations. Mileage they say is 120kms which is completely fake. It comes only around 50kms. Once you ride your vehicle in rain, your bike is gone case. You have to spend around 25k for the motor, controller, and others. If your battery is gone, congrats you need another 40k. One of the worst electrical bikes. Guess what even when you pay the full amount to get your spares replaced, it comes with no warranty. If it's not working in another month or so you need to get it replaced at additional cost. So this bike is nothing but your money burner. Even then if you want to buy it. You can go ahead. Cheers..!! looks good.

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    8


    3


  • Badest product in Electric Vehicle

    27 weeks ago


    Manoj Kumar

    This is a very bad product. Product Quality is very Cheap and the battery has a major issue of voltage drop, which means the battery decrease performance frequently. After 6 months battery gives 50 to 60 km mileage only. There is no support from the company or showroom. Switches and charging cables of scooters and charger burns very frequently. The staff behavior of the Delhi service center is very rude. So I Recommended to don't buy it.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    4

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    > 15000 kms

    Tips for other riders

    no support from service center and company, battery drop milage after 5000 km, in case of battery submit for repair at least 2 months you have to wait for your battery and they do not provide any backup battery for use. Switches and charging cables of scooty and charger burns very frequently. I have change 4 times in 2 years.

    Was this review helpful?

    11


    2


  • worst battery ,dont buy

    27 weeks ago


    Praveen Kumar

    Bought pure ev Epluto thinking it was an IIT HYDERABAD product, ran it to 30,000 km, battery performance was half the promised, and gave 30 km mileage. After a few days ride it for 5 km and stopped. Send it to the company and a reply come from the company after 60 days that there was no warranty and they ask me to pay 7500 rupees for MBF, recommend to install then the issue will 100 percent be solved, so I paid and receive it after 20 days and again ride my bike. It gives 60 km mileage, which was good till 1st week, and again the same problem 5km mileage. Informed the showroom about the same problem and again the company told me to send the battery to the company and again come to me after 60 days, with again same issues and now I dumped this scooter permanently, my advice is not to buy this brand, rather burn your money.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    2

    Comfort


    3

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    12


    5


  • Making fool

    1 year ago


    Deepesh

    Illiterate staff, no common sense, warrant only written in service book but in real it impossible to get a warranty from them.
    Please don’t purchase from pure ev .
    At the time of buying they react like you are king. No one guide about this vehicle even though they also do not have proper knowledge of this vehicle.
    Riding expert is very bad. It does not show the actual speed of the vehicle on the meter. The seat is totally uncomfortable and the accelerator was tight so pain started in hand if you drive for more than 15 minutes.
    The look is average. Performance is bad. The last 2 batteries point drive only 10-15 km . Many times i was stuck in the way.
    Service is totally worst . Giving false information regarding maintenance. I took 4 services but out of the, they wash only one time.
    Always a heavy rush there because a lot of problems faced by riders
    Waste of money
    No proper service
    Cost is high of product
    Making fool of customers
    Not provide guaranty and warranty
    Any time issue is occurring in this vehicle
    The body is totally week
    Dirty fast
    Not taking many loads
    The sensor not work properly
    Headlight off or blink usually at night
    Customer care service is worst they do not pick up call
    Many more issues
    It does not have any good features..

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Performance


    1

    Service Experience


    2

    Maintenance cost

    1

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Drive slow because any part of this vehicle broke down in the way.

    Was this review helpful?

    15


    2


  • BEST ELECTRIC VEHICLE

    25 weeks ago


    Prashanth

    In the service center, they explained nicely and took the test drive and the best electric wheeler compared to other companies. Overall performance is nice with the riding experience and millage is good Electric cars are friends with the ecosystem; consequently, they are the top ones in zero pollution in the world BEST TO BUY

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    NICE

    Was this review helpful?

    2


    17


  • Battery Failure

    19 weeks ago


    Trishank

    Battery failure and company bankruptcy,
    Dealers are already closed and service centers may be closed anytime, go for reliable brands like Bajaj and TVS,
    The service center doesn't care about the battery issue they just keep your vehicle for 40 days and again same issue persists no testing was done before the launch.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    13


    5


  • A1

    1 year ago


    Sandeep Kumar Cs

    I purchased on 14/04/2022 e pluto 7g , eco mode 120 range. From days 98 only. What happened? I have to go to the first service after 40days at the purchase date. Riding is superb, range only issue. I gave 1 star reduced. But I recommend purchases of e pluto 7g is good, pick up performance. Price a little bit more.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    4

    Reliability


    5

    Performance


    5

    Service Experience


    4

    Maintenance cost

    4

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    I suggest buying this e scooter, buy a total 5 years battery warranty only for safety and economy save money .switch off while the battery is low, after 40 minutes battery is cool then you can charge, earthing should be well, use company charger only, 16 Amp socket is safety with new wiring.

    Was this review helpful?

    4


    10


  • Worst experience

    41 weeks ago


    Manisha Randive

    I had the worst experience after buying the scooter within 3 months scooter battery problem started.They have promised me about 110km average but scooter barely goes 40 km. Every time one or the other part is not working. And service center do not provide good service. And they have only advised me to put scooter in scrap. Please don't buy this epluto 7g scooter it's a worst product

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    13


    2


  • Very bad experience

    47 weeks ago


    Vaibhaw Singh

    Very bad experience facing many issues its spare parts are very weak and the battery gives me a lot of problems also company claims fake mileage. Bought it just 5 months ago and I went to a service center 4 times due to battery issues! the mudguard is broken very soon and it's producing a very bad sound. The vehicle is totally trash!

    Rating Parameters

    (out of 5)

    2

    Visual Appeal


    1

    Reliability


    2

    Comfort


    2

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Nothing was good points in this scooter!

    Was this review helpful?

    11


    1


  • Worst after service

    49 weeks ago


    Hafiz Khan

    I have bought it and I regret buying it my mother passes sarcastic comments about buying this after service is the worst and the employees have rude behavior toward customers even towards women. I hate the company 1 month has passed and still my vehicle is at service center without repair.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    2

    Reliability


    3

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    6


    1

  • Money burner

    1 year ago


    Shekar

    Do not believe salespeople. They will tell all lies when you go to buy. The riding experience is terrible and even worse with a pillion rider. I cannot pull you even in low elevations. Mileage they say is 120kms which is completely fake. It comes only around 50kms. Once you ride your vehicle in rain, your bike is gone case. You have to spend around 25k for the motor, controller, and others. If your battery is gone, congrats you need another 40k. One of the worst electrical bikes. Guess what even when you pay the full amount to get your spares replaced, it comes with no warranty. If it's not working in another month or so you need to get it replaced at additional cost. So this bike is nothing but your money burner. Even then if you want to buy it. You can go ahead. Cheers..!! looks good.

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    8


    3


  • Badest product in Electric Vehicle

    27 weeks ago


    Manoj Kumar

    This is a very bad product. Product Quality is very Cheap and the battery has a major issue of voltage drop, which means the battery decrease performance frequently. After 6 months battery gives 50 to 60 km mileage only. There is no support from the company or showroom. Switches and charging cables of scooters and charger burns very frequently. The staff behavior of the Delhi service center is very rude. So I Recommended to don't buy it.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    4

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    > 15000 kms

    Tips for other riders

    no support from service center and company, battery drop milage after 5000 km, in case of battery submit for repair at least 2 months you have to wait for your battery and they do not provide any backup battery for use. Switches and charging cables of scooty and charger burns very frequently. I have change 4 times in 2 years.

    Was this review helpful?

    11


    2


  • worst battery ,dont buy

    27 weeks ago


    Praveen Kumar

    Bought pure ev Epluto thinking it was an IIT HYDERABAD product, ran it to 30,000 km, battery performance was half the promised, and gave 30 km mileage. After a few days ride it for 5 km and stopped. Send it to the company and a reply come from the company after 60 days that there was no warranty and they ask me to pay 7500 rupees for MBF, recommend to install then the issue will 100 percent be solved, so I paid and receive it after 20 days and again ride my bike. It gives 60 km mileage, which was good till 1st week, and again the same problem 5km mileage. Informed the showroom about the same problem and again the company told me to send the battery to the company and again come to me after 60 days, with again same issues and now I dumped this scooter permanently, my advice is not to buy this brand, rather burn your money.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    2

    Comfort


    3

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    12


    5


  • Making fool

    1 year ago


    Deepesh

    Illiterate staff, no common sense, warrant only written in service book but in real it impossible to get a warranty from them.
    Please don’t purchase from pure ev .
    At the time of buying they react like you are king. No one guide about this vehicle even though they also do not have proper knowledge of this vehicle.
    Riding expert is very bad. It does not show the actual speed of the vehicle on the meter. The seat is totally uncomfortable and the accelerator was tight so pain started in hand if you drive for more than 15 minutes.
    The look is average. Performance is bad. The last 2 batteries point drive only 10-15 km . Many times i was stuck in the way.
    Service is totally worst . Giving false information regarding maintenance. I took 4 services but out of the, they wash only one time.
    Always a heavy rush there because a lot of problems faced by riders
    Waste of money
    No proper service
    Cost is high of product
    Making fool of customers
    Not provide guaranty and warranty
    Any time issue is occurring in this vehicle
    The body is totally week
    Dirty fast
    Not taking many loads
    The sensor not work properly
    Headlight off or blink usually at night
    Customer care service is worst they do not pick up call
    Many more issues
    It does not have any good features..

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Performance


    1

    Service Experience


    2

    Maintenance cost

    1

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Drive slow because any part of this vehicle broke down in the way.

    Was this review helpful?

    15


    2


  • BEST ELECTRIC VEHICLE

    25 weeks ago


    Prashanth

    In the service center, they explained nicely and took the test drive and the best electric wheeler compared to other companies. Overall performance is nice with the riding experience and millage is good Electric cars are friends with the ecosystem; consequently, they are the top ones in zero pollution in the world BEST TO BUY

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    NICE

    Was this review helpful?

    2


    17


  • Battery Failure

    19 weeks ago


    Trishank

    Battery failure and company bankruptcy,
    Dealers are already closed and service centers may be closed anytime, go for reliable brands like Bajaj and TVS,
    The service center doesn't care about the battery issue they just keep your vehicle for 40 days and again same issue persists no testing was done before the launch.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    13


    5


  • A1

    1 year ago


    Sandeep Kumar Cs

    I purchased on 14/04/2022 e pluto 7g , eco mode 120 range. From days 98 only. What happened? I have to go to the first service after 40days at the purchase date. Riding is superb, range only issue. I gave 1 star reduced. But I recommend purchases of e pluto 7g is good, pick up performance. Price a little bit more.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    4

    Reliability


    5

    Performance


    5

    Service Experience


    4

    Maintenance cost

    4

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    I suggest buying this e scooter, buy a total 5 years battery warranty only for safety and economy save money .switch off while the battery is low, after 40 minutes battery is cool then you can charge, earthing should be well, use company charger only, 16 Amp socket is safety with new wiring.

    Was this review helpful?

    4


    10


  • Worst experience

    41 weeks ago


    Manisha Randive

    I had the worst experience after buying the scooter within 3 months scooter battery problem started.They have promised me about 110km average but scooter barely goes 40 km. Every time one or the other part is not working. And service center do not provide good service. And they have only advised me to put scooter in scrap. Please don't buy this epluto 7g scooter it's a worst product

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    13


    2


  • Very bad experience

    47 weeks ago


    Vaibhaw Singh

    Very bad experience facing many issues its spare parts are very weak and the battery gives me a lot of problems also company claims fake mileage. Bought it just 5 months ago and I went to a service center 4 times due to battery issues! the mudguard is broken very soon and it's producing a very bad sound. The vehicle is totally trash!

    Rating Parameters

    (out of 5)

    2

    Visual Appeal


    1

    Reliability


    2

    Comfort


    2

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Nothing was good points in this scooter!

    Was this review helpful?

    11


    1


  • Worst after service

    49 weeks ago


    Hafiz Khan

    I have bought it and I regret buying it my mother passes sarcastic comments about buying this after service is the worst and the employees have rude behavior toward customers even towards women. I hate the company 1 month has passed and still my vehicle is at service center without repair.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    2

    Reliability


    3

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    6


    1

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