Reviews of PURE EV EPluto 7G

The battery is not good worst battery. The mileage is just 60 km. They said that 3 years warranty but my battery is gone, I ask showroom staff but no use, they are saying their is no replacement only repair we all do and give you back. My battery gone just after a week, after buying no response from the showroom.

About the Reviewer

Purchased date: 14 april 2021
Price (inc.Taxes): 93000
Kilometer driven: 1675 (as per 21 sep 2021)
No. of free service completed: 2/5
Big problem:
1.There is an error in speedometer both speed and mileage. If you ride like 50 km distance the meter shows 60km.Every 10 km there is 20% error. So, if you drive 80km actually but it shows 100 km.
2.Top speed is only 50-55 not 60 again the meter shows the error. I have tested the range and speed with activa and pulsar, i have found the error.
120 km range, true? - no
Mode 1 - within the city - range - 85-90 (as per the meter)
Mode 3 - within the city - range - 80-85 (as per the meter)
Mode 1 - bypass - range - 95-100 (as per the meter)
Mode 3 - bypass - range - 90-95 (as per the meter)
Speed: max speed - 50-55 only not 60-65 speed will decrease on more than one person
Comfortable: good (single rider) and very smooth.
Customer support: not satisfied. There is no toll-free or chat. You have raise the compliant on whatsapp the average response time takes up to 7 days.
Request/advice: the bike is so stylish and attractive but in terms of performance and customer service it is not upto the mark. If you're planning to purchase this bike do test drive for 100km and do keep test the actual km not go blind with the meter itself.

About the Reviewer

I purchased epluto scooter but dealer didn't provided original battery and charger, always when I ask for this thing he gives me another date . I will never purchase this bike again and not suggest any one also . Dealer service is very bad. Dealer received full payment from my side but didn't provided me my charger and battery.

About the Reviewer

I am using epluto 7g bike, riding experience, every month one will come, very irritating, spending cost goes waste, only selling is their motive and not proper service, drive to bike small ups and downs will be some noise sound will come from suspension. Support level is wasted and charge automatically green and red blinking problem every month will come totally money waste.

About the Reviewer

Illiterate staff, no common sense, warrant only written in service book but in real it impossible to get a warranty from them.
Please don’t purchase from pure ev .
At the time of buying they react like you are king. No one guide about this vehicle even though they also do not have proper knowledge of this vehicle.
Riding expert is very bad. It does not show the actual speed of the vehicle on the meter. The seat is totally uncomfortable and the accelerator was tight so pain started in hand if you drive for more than 15 minutes.
The look is average. Performance is bad. The last 2 batteries point drive only 10-15 km . Many times i was stuck in the way.
Service is totally worst . Giving false information regarding maintenance. I took 4 services but out of the, they wash only one time.
Always a heavy rush there because a lot of problems faced by riders
Waste of money
No proper service
Cost is high of product
Making fool of customers
Not provide guaranty and warranty
Any time issue is occurring in this vehicle
The body is totally week
Dirty fast
Not taking many loads
The sensor not work properly
Headlight off or blink usually at night
Customer care service is worst they do not pick up call
Many more issues
It does not have any good features..

About the Reviewer

I have purchased this 10 days back working good , speed maximum 59k mph at full charge , 90 maximum at high speed , with in a one week back seat lock failed but service person will immediately reacted corrected . Bike working condition good it was best scooter, charging time I think 3 hours is enough.

About the Reviewer

Very bad experience facing many issues its spare parts are very weak and the battery gives me a lot of problems also company claims fake mileage. Bought it just 5 months ago and I went to a service center 4 times due to battery issues! the mudguard is broken very soon and it's producing a very bad sound. The vehicle is totally trash!

About the Reviewer

I had purchased epluto 7g electric scooter from the pure ev company just three months back in Bangalore vfm ev showroom Richmond circle. The vehicle performance is too bad, simply I can say it's not worth of money. There are so many issues in this vehicle. Company says 120km mileage. It is totally fake and also in this 3 months I have faced so many problems from showroom side especially in service department. Totally worst. There is no proper response to customers in vfm ev showroom. In service department the responsible persons are not doing proper work and also customer service will be totally worst in that. Don't buy this vehicle.

About the Reviewer

After sell service is given by the dealer is not enough for any customer.
No one can answer properly after sell the product.
The company needs to be careful about this.
It is the company's responsibility to protect the customer after the sale.
I would tell fifty people not to take this scooter from anywhere

About the Reviewer

The battery is not good worst battery. The mileage is just 60 km. They said that 3 years warranty but my battery is gone, I ask showroom staff but no use, they are saying their is no replacement only repair we all do and give you back. My battery gone just after a week, after buying no response from the showroom.

About the Reviewer

Purchased date: 14 april 2021
Price (inc.Taxes): 93000
Kilometer driven: 1675 (as per 21 sep 2021)
No. of free service completed: 2/5
Big problem:
1.There is an error in speedometer both speed and mileage. If you ride like 50 km distance the meter shows 60km.Every 10 km there is 20% error. So, if you drive 80km actually but it shows 100 km.
2.Top speed is only 50-55 not 60 again the meter shows the error. I have tested the range and speed with activa and pulsar, i have found the error.
120 km range, true? - no
Mode 1 - within the city - range - 85-90 (as per the meter)
Mode 3 - within the city - range - 80-85 (as per the meter)
Mode 1 - bypass - range - 95-100 (as per the meter)
Mode 3 - bypass - range - 90-95 (as per the meter)
Speed: max speed - 50-55 only not 60-65 speed will decrease on more than one person
Comfortable: good (single rider) and very smooth.
Customer support: not satisfied. There is no toll-free or chat. You have raise the compliant on whatsapp the average response time takes up to 7 days.
Request/advice: the bike is so stylish and attractive but in terms of performance and customer service it is not upto the mark. If you're planning to purchase this bike do test drive for 100km and do keep test the actual km not go blind with the meter itself.

About the Reviewer

I purchased epluto scooter but dealer didn't provided original battery and charger, always when I ask for this thing he gives me another date . I will never purchase this bike again and not suggest any one also . Dealer service is very bad. Dealer received full payment from my side but didn't provided me my charger and battery.

About the Reviewer

I am using epluto 7g bike, riding experience, every month one will come, very irritating, spending cost goes waste, only selling is their motive and not proper service, drive to bike small ups and downs will be some noise sound will come from suspension. Support level is wasted and charge automatically green and red blinking problem every month will come totally money waste.

About the Reviewer

Illiterate staff, no common sense, warrant only written in service book but in real it impossible to get a warranty from them.
Please don’t purchase from pure ev .
At the time of buying they react like you are king. No one guide about this vehicle even though they also do not have proper knowledge of this vehicle.
Riding expert is very bad. It does not show the actual speed of the vehicle on the meter. The seat is totally uncomfortable and the accelerator was tight so pain started in hand if you drive for more than 15 minutes.
The look is average. Performance is bad. The last 2 batteries point drive only 10-15 km . Many times i was stuck in the way.
Service is totally worst . Giving false information regarding maintenance. I took 4 services but out of the, they wash only one time.
Always a heavy rush there because a lot of problems faced by riders
Waste of money
No proper service
Cost is high of product
Making fool of customers
Not provide guaranty and warranty
Any time issue is occurring in this vehicle
The body is totally week
Dirty fast
Not taking many loads
The sensor not work properly
Headlight off or blink usually at night
Customer care service is worst they do not pick up call
Many more issues
It does not have any good features..

About the Reviewer

I have purchased this 10 days back working good , speed maximum 59k mph at full charge , 90 maximum at high speed , with in a one week back seat lock failed but service person will immediately reacted corrected . Bike working condition good it was best scooter, charging time I think 3 hours is enough.

About the Reviewer

Very bad experience facing many issues its spare parts are very weak and the battery gives me a lot of problems also company claims fake mileage. Bought it just 5 months ago and I went to a service center 4 times due to battery issues! the mudguard is broken very soon and it's producing a very bad sound. The vehicle is totally trash!

About the Reviewer

I had purchased epluto 7g electric scooter from the pure ev company just three months back in Bangalore vfm ev showroom Richmond circle. The vehicle performance is too bad, simply I can say it's not worth of money. There are so many issues in this vehicle. Company says 120km mileage. It is totally fake and also in this 3 months I have faced so many problems from showroom side especially in service department. Totally worst. There is no proper response to customers in vfm ev showroom. In service department the responsible persons are not doing proper work and also customer service will be totally worst in that. Don't buy this vehicle.

About the Reviewer

After sell service is given by the dealer is not enough for any customer.
No one can answer properly after sell the product.
The company needs to be careful about this.
It is the company's responsibility to protect the customer after the sale.
I would tell fifty people not to take this scooter from anywhere

About the Reviewer

The battery is not good worst battery. The mileage is just 60 km. They said that 3 years warranty but my battery is gone, I ask showroom staff but no use, they are saying their is no replacement only repair we all do and give you back. My battery gone just after a week, after buying no response from the showroom.

About the Reviewer

Purchased date: 14 april 2021
Price (inc.Taxes): 93000
Kilometer driven: 1675 (as per 21 sep 2021)
No. of free service completed: 2/5
Big problem:
1.There is an error in speedometer both speed and mileage. If you ride like 50 km distance the meter shows 60km.Every 10 km there is 20% error. So, if you drive 80km actually but it shows 100 km.
2.Top speed is only 50-55 not 60 again the meter shows the error. I have tested the range and speed with activa and pulsar, i have found the error.
120 km range, true? - no
Mode 1 - within the city - range - 85-90 (as per the meter)
Mode 3 - within the city - range - 80-85 (as per the meter)
Mode 1 - bypass - range - 95-100 (as per the meter)
Mode 3 - bypass - range - 90-95 (as per the meter)
Speed: max speed - 50-55 only not 60-65 speed will decrease on more than one person
Comfortable: good (single rider) and very smooth.
Customer support: not satisfied. There is no toll-free or chat. You have raise the compliant on whatsapp the average response time takes up to 7 days.
Request/advice: the bike is so stylish and attractive but in terms of performance and customer service it is not upto the mark. If you're planning to purchase this bike do test drive for 100km and do keep test the actual km not go blind with the meter itself.

About the Reviewer

I purchased epluto scooter but dealer didn't provided original battery and charger, always when I ask for this thing he gives me another date . I will never purchase this bike again and not suggest any one also . Dealer service is very bad. Dealer received full payment from my side but didn't provided me my charger and battery.

About the Reviewer

I am using epluto 7g bike, riding experience, every month one will come, very irritating, spending cost goes waste, only selling is their motive and not proper service, drive to bike small ups and downs will be some noise sound will come from suspension. Support level is wasted and charge automatically green and red blinking problem every month will come totally money waste.

About the Reviewer

Illiterate staff, no common sense, warrant only written in service book but in real it impossible to get a warranty from them.
Please don’t purchase from pure ev .
At the time of buying they react like you are king. No one guide about this vehicle even though they also do not have proper knowledge of this vehicle.
Riding expert is very bad. It does not show the actual speed of the vehicle on the meter. The seat is totally uncomfortable and the accelerator was tight so pain started in hand if you drive for more than 15 minutes.
The look is average. Performance is bad. The last 2 batteries point drive only 10-15 km . Many times i was stuck in the way.
Service is totally worst . Giving false information regarding maintenance. I took 4 services but out of the, they wash only one time.
Always a heavy rush there because a lot of problems faced by riders
Waste of money
No proper service
Cost is high of product
Making fool of customers
Not provide guaranty and warranty
Any time issue is occurring in this vehicle
The body is totally week
Dirty fast
Not taking many loads
The sensor not work properly
Headlight off or blink usually at night
Customer care service is worst they do not pick up call
Many more issues
It does not have any good features..

About the Reviewer

I have purchased this 10 days back working good , speed maximum 59k mph at full charge , 90 maximum at high speed , with in a one week back seat lock failed but service person will immediately reacted corrected . Bike working condition good it was best scooter, charging time I think 3 hours is enough.

About the Reviewer

Very bad experience facing many issues its spare parts are very weak and the battery gives me a lot of problems also company claims fake mileage. Bought it just 5 months ago and I went to a service center 4 times due to battery issues! the mudguard is broken very soon and it's producing a very bad sound. The vehicle is totally trash!

About the Reviewer

I had purchased epluto 7g electric scooter from the pure ev company just three months back in Bangalore vfm ev showroom Richmond circle. The vehicle performance is too bad, simply I can say it's not worth of money. There are so many issues in this vehicle. Company says 120km mileage. It is totally fake and also in this 3 months I have faced so many problems from showroom side especially in service department. Totally worst. There is no proper response to customers in vfm ev showroom. In service department the responsible persons are not doing proper work and also customer service will be totally worst in that. Don't buy this vehicle.

About the Reviewer

After sell service is given by the dealer is not enough for any customer.
No one can answer properly after sell the product.
The company needs to be careful about this.
It is the company's responsibility to protect the customer after the sale.
I would tell fifty people not to take this scooter from anywhere

About the Reviewer