Variant | Price | Specifications | |
---|---|---|---|
S1 Pro Standard | ₹ 1,45,974 On-Road | Disc Brakes, Alloy Wheels Get Offers |
4.4/5
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
Pathetic Product & Customer Service
3 weeks ago
Vinayak Kulkarni
Disappointing Experience with OLA Scooter: Unreliable Product and Subpar Customer ServiceAs a recent purchaser of the OLA Scooter, I am deeply disappointed to share my experience with the product and the accompanying customer service. Within just two months of ownership, my electric scooter has broken down twice, both times due to the inability to unlock it.The recurring issue of the scooter failing to unlock has not only caused immense inconvenience but has also highlighted the unreliability of the product. Despite reaching out to the customer care center multiple times, the response has been nothing short of pathetic and poor.The frustration only compounded when I finally managed to schedule a technician visit, only to have them fail to show up. This lack of professionalism and disregard for customer time is simply unacceptable.Additionally, the recent interaction with the service center manager left much to be desired. His insistence that I personally retrieve the scooter from a location 31 kilometers away from my residence showcases a complete disregard for customer convenience and a lack of empathy.In summary, my experience with OLA Electric has been nothing short of a nightmare. From the unreliable product to the subpar customer service, it is evident that the company fails to meet even the most basic expectations of quality and professionalism.I strongly advise potential customers to reconsider purchasing from until they address these fundamental issues and prioritize customer satisfaction.
Rating Parameters
(out of 5)
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Tips for other riders
DO NOT BUY OLA Electric
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8
1
love
3 weeks ago
Stranger
Royal Enfield Hunter 350 is a Street bike that weighs 177 kg, has a 349.34 cc BS6 Phase 2 engine and a fuel capacity of 13 litres.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
10000-15000 kms
Was this review helpful?
4
6
Bad Service for Ola
1 week ago
Basavaraju
Dear Ola Team..Worst Service for OlaDon't Buy Ola. Pathetic service I purchased it 1 year back in Rajajinagar showroom Ola s1 pro blu color. I Raised the complaint on 31st March 2024 for Roadside assistance at 2 pm but He came & Dropped me at Home at 9 pm because nobody could Accept Service on Sunday. ofter that Nobody can call regarding this issue keep on calling from Monday onwards (01.04.2024 ). I called the center but did not resolve my issue every day I called the Call center she/he closed the old Service request again and raised the new Complaint for home services Complaint on 10.04.2024. Complaint Number is 02829130. The problem is 1 ) the Display was Not working 2) the Handle is locked 3 ) the front & Back Disk is coming more Knoice 4) front Headlight Cover is Opened. I am very Disappoint with your Service & I am investing Rs: 1,75,000/- but it's not able to be used from 31st March 2024. Presently I am traveling by Bus kindly look into this matter & Resolve my Issue as soon as possible Worst Service for Ola.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
> 15000 kms
Tips for other riders
Don't buy Ola bikes
Was this review helpful?
7
4
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