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Reviews of OLA S1 Pro

  • User Reviews
S1 Pro Image

4.2/5

283 Ratings

70 Reviews

5 star

65%

4 star

16%

3 star

4%

2 star

1%

1 star

13%

₹ 1,38,999
Avg. Ex-Showroom price

Rating Parameters

(out of 5)

4

Visual Appeal


3

Reliability


3

Comfort


3

Service Experience


3

Value for Money

Reviews on S1 Pro

  • Most Helpful (70)
  • Most Recent (70)
  • Critical (26)
  • Positive (44)
  • OLA S1 Pro Gen 2

    31 weeks ago


    Srikanth

    Please don't buy Ola Electric after-sales no service and Ola Care is like looting money no use of it, and pls don't buy Ola Electric and spoil your money Hi, please don't buy Ola Electric after-sales no service and Ola Care is like looting money no use of it, and pls don't buy ola electric and spoil your money.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Leisure Rides

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    53


    18


  • The Brand do not believe in customer care

    31 weeks ago


    Manikandan E

    They are ignoring customers after the sale of scooter without attending to complaints. The poor customer will take AMC paying huge amounts in the hope of getting service. After this, they will stop responding. My complaint regarding breakdown was initially closed without resolution. I again made a complaint that they were handling it casually.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    1

    Reliability


    4

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Don't buy it

    Was this review helpful?

    44


    17


  • Worst service

    3 weeks ago


    Veerendra

    Service is pathetic and please don't buy this scooter and they're the cheater company. Go with other brands rather than getting fooled by OLA. I am suffering with the same and requesting others not to get fooled. Many problems with no response from service team. Look and feel is okay but it has many unanswered issues.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    3

    Comfort


    1

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Worst vehicle

    Was this review helpful?

    23


    6


  • Ola is cheter And froud company ban it in india

    26 weeks ago


    Dodiya Mitrajsinh

    The Ola scooter gives only a 109km range in eco mode out of 180km And no one can fix that problem and no one can reply from Ola company please don't buy it my ola scooter is only 30 days old but I purchased it and facing less range problem and no one fixes the problem please don't buy Ola scooter please

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    Don't buy Ola scooter

    Was this review helpful?

    31


    15


  • Pathetic Product & Customer Service

    16 weeks ago


    Vinayak Kulkarni

    Disappointing Experience with OLA Scooter: Unreliable Product and Subpar Customer Service
    As a recent purchaser of the OLA Scooter, I am deeply disappointed to share my experience with the product and the accompanying customer service. Within just two months of ownership, my electric scooter has broken down twice, both times due to the inability to unlock it.
    The recurring issue of the scooter failing to unlock has not only caused immense inconvenience but has also highlighted the unreliability of the product. Despite reaching out to the customer care center multiple times, the response has been nothing short of pathetic and poor.
    The frustration only compounded when I finally managed to schedule a technician visit, only to have them fail to show up. This lack of professionalism and disregard for customer time is simply unacceptable.
    Additionally, the recent interaction with the service center manager left much to be desired.
    His insistence that I personally retrieve the scooter from a location 31 kilometers away from my residence showcases a complete disregard for customer convenience and a lack of empathy.
    In summary, my experience with OLA Electric has been nothing short of a nightmare.
    From the unreliable product to the subpar customer service, it is evident that the company fails to meet even the most basic expectations of quality and professionalism.
    I strongly advise potential customers to reconsider purchasing from until they address these fundamental issues and prioritize customer satisfaction.

    Rating Parameters

    (out of 5)

    1

    Reliability


    2

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    DO NOT BUY OLA Electric

    Was this review helpful?

    15


    2


  • Ola s1 Pro Nothing but a Junk or a piece for museum

    23 weeks ago


    William Dmello

    I have wasted money buying this scooter. After-sales window only the call center they are not responding It's sad Made In India is false propaganda to fool the public Why they introduce without proper after-sales service My daughter using this bike and we lost money on travel 129000 is a dead investment.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Do not keep the scooter at home leave middle of the road somewhere far away you may get a pickup it will take to their yard rather than occupy your yard It is nothing but piece of junk.

    Was this review helpful?

    17


    5


  • Bad Service for Ola

    14 weeks ago


    Basavaraju

    Dear Ola Team..
    Worst Service for Ola
    Don't Buy Ola. Pathetic service
    I purchased it 1 year back in Rajajinagar showroom Ola s1 pro blu color. I Raised the complaint on 31st March 2024 for Roadside assistance at 2 pm but He came & Dropped me at Home at 9 pm because nobody could Accept Service on Sunday. ofter that Nobody can call regarding this issue keep on calling from Monday onwards (01.04.2024 ). I called the center but did not resolve my issue every day I called the Call center she/he closed the old Service request again and raised the new Complaint for home services Complaint on 10.04.2024. Complaint Number is 02829130. The problem is 1 ) the Display was Not working 2) the Handle is locked 3 ) the front & Back Disk is coming more Knoice 4) front Headlight Cover is Opened. I am very Disappoint with your Service & I am investing Rs: 1,75,000/- but it's not able to be used from 31st March 2024. Presently I am traveling by Bus kindly look into this matter & Resolve my Issue as soon as possible Worst Service for Ola.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    2

    Comfort


    1

    Service Experience


    3

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    > 15000 kms

    Tips for other riders

    Don't buy Ola bikes

    Was this review helpful?

    15


    4


  • Worst service

    17 weeks ago


    Suresh

    After-sale service is not available. Actually service Center doesn’t know what they want to work on as they how to rectify the errors. Some service Center’s don’t have laptops to check. Some want the bike to be there for months. Even now facing errors with the bike and roadside assistance costs 2.5k.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    2

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    13


    3


  • WOREST SERVICE FROM OLA & DONT BUY ANY ONE

    16 weeks ago


    Basavaraju

    Hi OLA
    I am not expecting this kind of bad service from the OLA Team. I Made Big Mistake In My Life Purches For Ola Electric Bike.
    Blody bugger what service you are providing & Call center information is not given, I purchased 1 year back OLA S1 PRO navy blue. logged a complaint on Sunday 31-03-2024 every day I call to call center but nobody can properly answer. My issues are 1) the display not working 2) the Handle was locked 3) the front & Back Disk brakes too much noise coming 4) the display Pannel was opened.
    I Do Not Sujjest Anybody For Ola Bikes.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    3

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    > 15000 kms

    Tips for other riders

    If BUY MISTAKELY PURCHED, DONT USE BECAUSE ANY TIME,ANY WERE IT WILL STOP IN MIDDLE OF THE ROAD ,KEEP LIKE A DEMO

    Was this review helpful?

    15


    6


  • worst purchase of the decade

    16 weeks ago


    Ck

    it's one of the worst purchases of the decade. The plastic used in the scooter is also very very cheap. The software is one more thing which irritating every update has more unreliable options.
    too much waiting time for the service. The center stand design of Ola in-house manufacturing is cheaper and has its biggest design flaw.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    2

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    don't purchase, if you already owned it then sell it.

    Was this review helpful?

    10


    2

  • OLA S1 Pro Gen 2

    31 weeks ago


    Srikanth

    Please don't buy Ola Electric after-sales no service and Ola Care is like looting money no use of it, and pls don't buy Ola Electric and spoil your money Hi, please don't buy Ola Electric after-sales no service and Ola Care is like looting money no use of it, and pls don't buy ola electric and spoil your money.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Leisure Rides

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    53


    18


  • The Brand do not believe in customer care

    31 weeks ago


    Manikandan E

    They are ignoring customers after the sale of scooter without attending to complaints. The poor customer will take AMC paying huge amounts in the hope of getting service. After this, they will stop responding. My complaint regarding breakdown was initially closed without resolution. I again made a complaint that they were handling it casually.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    1

    Reliability


    4

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Don't buy it

    Was this review helpful?

    44


    17


  • Worst service

    3 weeks ago


    Veerendra

    Service is pathetic and please don't buy this scooter and they're the cheater company. Go with other brands rather than getting fooled by OLA. I am suffering with the same and requesting others not to get fooled. Many problems with no response from service team. Look and feel is okay but it has many unanswered issues.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    3

    Comfort


    1

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Worst vehicle

    Was this review helpful?

    23


    6


  • Ola is cheter And froud company ban it in india

    26 weeks ago


    Dodiya Mitrajsinh

    The Ola scooter gives only a 109km range in eco mode out of 180km And no one can fix that problem and no one can reply from Ola company please don't buy it my ola scooter is only 30 days old but I purchased it and facing less range problem and no one fixes the problem please don't buy Ola scooter please

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    Don't buy Ola scooter

    Was this review helpful?

    31


    15


  • Pathetic Product & Customer Service

    16 weeks ago


    Vinayak Kulkarni

    Disappointing Experience with OLA Scooter: Unreliable Product and Subpar Customer Service
    As a recent purchaser of the OLA Scooter, I am deeply disappointed to share my experience with the product and the accompanying customer service. Within just two months of ownership, my electric scooter has broken down twice, both times due to the inability to unlock it.
    The recurring issue of the scooter failing to unlock has not only caused immense inconvenience but has also highlighted the unreliability of the product. Despite reaching out to the customer care center multiple times, the response has been nothing short of pathetic and poor.
    The frustration only compounded when I finally managed to schedule a technician visit, only to have them fail to show up. This lack of professionalism and disregard for customer time is simply unacceptable.
    Additionally, the recent interaction with the service center manager left much to be desired.
    His insistence that I personally retrieve the scooter from a location 31 kilometers away from my residence showcases a complete disregard for customer convenience and a lack of empathy.
    In summary, my experience with OLA Electric has been nothing short of a nightmare.
    From the unreliable product to the subpar customer service, it is evident that the company fails to meet even the most basic expectations of quality and professionalism.
    I strongly advise potential customers to reconsider purchasing from until they address these fundamental issues and prioritize customer satisfaction.

    Rating Parameters

    (out of 5)

    1

    Reliability


    2

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    DO NOT BUY OLA Electric

    Was this review helpful?

    15


    2


  • Ola s1 Pro Nothing but a Junk or a piece for museum

    23 weeks ago


    William Dmello

    I have wasted money buying this scooter. After-sales window only the call center they are not responding It's sad Made In India is false propaganda to fool the public Why they introduce without proper after-sales service My daughter using this bike and we lost money on travel 129000 is a dead investment.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Do not keep the scooter at home leave middle of the road somewhere far away you may get a pickup it will take to their yard rather than occupy your yard It is nothing but piece of junk.

    Was this review helpful?

    17


    5


  • Bad Service for Ola

    14 weeks ago


    Basavaraju

    Dear Ola Team..
    Worst Service for Ola
    Don't Buy Ola. Pathetic service
    I purchased it 1 year back in Rajajinagar showroom Ola s1 pro blu color. I Raised the complaint on 31st March 2024 for Roadside assistance at 2 pm but He came & Dropped me at Home at 9 pm because nobody could Accept Service on Sunday. ofter that Nobody can call regarding this issue keep on calling from Monday onwards (01.04.2024 ). I called the center but did not resolve my issue every day I called the Call center she/he closed the old Service request again and raised the new Complaint for home services Complaint on 10.04.2024. Complaint Number is 02829130. The problem is 1 ) the Display was Not working 2) the Handle is locked 3 ) the front & Back Disk is coming more Knoice 4) front Headlight Cover is Opened. I am very Disappoint with your Service & I am investing Rs: 1,75,000/- but it's not able to be used from 31st March 2024. Presently I am traveling by Bus kindly look into this matter & Resolve my Issue as soon as possible Worst Service for Ola.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    2

    Comfort


    1

    Service Experience


    3

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    > 15000 kms

    Tips for other riders

    Don't buy Ola bikes

    Was this review helpful?

    15


    4


  • Worst service

    17 weeks ago


    Suresh

    After-sale service is not available. Actually service Center doesn’t know what they want to work on as they how to rectify the errors. Some service Center’s don’t have laptops to check. Some want the bike to be there for months. Even now facing errors with the bike and roadside assistance costs 2.5k.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    2

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    13


    3


  • WOREST SERVICE FROM OLA & DONT BUY ANY ONE

    16 weeks ago


    Basavaraju

    Hi OLA
    I am not expecting this kind of bad service from the OLA Team. I Made Big Mistake In My Life Purches For Ola Electric Bike.
    Blody bugger what service you are providing & Call center information is not given, I purchased 1 year back OLA S1 PRO navy blue. logged a complaint on Sunday 31-03-2024 every day I call to call center but nobody can properly answer. My issues are 1) the display not working 2) the Handle was locked 3) the front & Back Disk brakes too much noise coming 4) the display Pannel was opened.
    I Do Not Sujjest Anybody For Ola Bikes.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    3

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    > 15000 kms

    Tips for other riders

    If BUY MISTAKELY PURCHED, DONT USE BECAUSE ANY TIME,ANY WERE IT WILL STOP IN MIDDLE OF THE ROAD ,KEEP LIKE A DEMO

    Was this review helpful?

    15


    6


  • worst purchase of the decade

    16 weeks ago


    Ck

    it's one of the worst purchases of the decade. The plastic used in the scooter is also very very cheap. The software is one more thing which irritating every update has more unreliable options.
    too much waiting time for the service. The center stand design of Ola in-house manufacturing is cheaper and has its biggest design flaw.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    2

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    don't purchase, if you already owned it then sell it.

    Was this review helpful?

    10


    2

  • OLA S1 Pro Gen 2

    31 weeks ago


    Srikanth

    Please don't buy Ola Electric after-sales no service and Ola Care is like looting money no use of it, and pls don't buy Ola Electric and spoil your money Hi, please don't buy Ola Electric after-sales no service and Ola Care is like looting money no use of it, and pls don't buy ola electric and spoil your money.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Leisure Rides

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    53


    18


  • The Brand do not believe in customer care

    31 weeks ago


    Manikandan E

    They are ignoring customers after the sale of scooter without attending to complaints. The poor customer will take AMC paying huge amounts in the hope of getting service. After this, they will stop responding. My complaint regarding breakdown was initially closed without resolution. I again made a complaint that they were handling it casually.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    1

    Reliability


    4

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Don't buy it

    Was this review helpful?

    44


    17


  • Worst service

    3 weeks ago


    Veerendra

    Service is pathetic and please don't buy this scooter and they're the cheater company. Go with other brands rather than getting fooled by OLA. I am suffering with the same and requesting others not to get fooled. Many problems with no response from service team. Look and feel is okay but it has many unanswered issues.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    3

    Comfort


    1

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Worst vehicle

    Was this review helpful?

    23


    6


  • Ola is cheter And froud company ban it in india

    26 weeks ago


    Dodiya Mitrajsinh

    The Ola scooter gives only a 109km range in eco mode out of 180km And no one can fix that problem and no one can reply from Ola company please don't buy it my ola scooter is only 30 days old but I purchased it and facing less range problem and no one fixes the problem please don't buy Ola scooter please

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    Don't buy Ola scooter

    Was this review helpful?

    31


    15


  • Pathetic Product & Customer Service

    16 weeks ago


    Vinayak Kulkarni

    Disappointing Experience with OLA Scooter: Unreliable Product and Subpar Customer Service
    As a recent purchaser of the OLA Scooter, I am deeply disappointed to share my experience with the product and the accompanying customer service. Within just two months of ownership, my electric scooter has broken down twice, both times due to the inability to unlock it.
    The recurring issue of the scooter failing to unlock has not only caused immense inconvenience but has also highlighted the unreliability of the product. Despite reaching out to the customer care center multiple times, the response has been nothing short of pathetic and poor.
    The frustration only compounded when I finally managed to schedule a technician visit, only to have them fail to show up. This lack of professionalism and disregard for customer time is simply unacceptable.
    Additionally, the recent interaction with the service center manager left much to be desired.
    His insistence that I personally retrieve the scooter from a location 31 kilometers away from my residence showcases a complete disregard for customer convenience and a lack of empathy.
    In summary, my experience with OLA Electric has been nothing short of a nightmare.
    From the unreliable product to the subpar customer service, it is evident that the company fails to meet even the most basic expectations of quality and professionalism.
    I strongly advise potential customers to reconsider purchasing from until they address these fundamental issues and prioritize customer satisfaction.

    Rating Parameters

    (out of 5)

    1

    Reliability


    2

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    DO NOT BUY OLA Electric

    Was this review helpful?

    15


    2


  • Ola s1 Pro Nothing but a Junk or a piece for museum

    23 weeks ago


    William Dmello

    I have wasted money buying this scooter. After-sales window only the call center they are not responding It's sad Made In India is false propaganda to fool the public Why they introduce without proper after-sales service My daughter using this bike and we lost money on travel 129000 is a dead investment.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Do not keep the scooter at home leave middle of the road somewhere far away you may get a pickup it will take to their yard rather than occupy your yard It is nothing but piece of junk.

    Was this review helpful?

    17


    5


  • Bad Service for Ola

    14 weeks ago


    Basavaraju

    Dear Ola Team..
    Worst Service for Ola
    Don't Buy Ola. Pathetic service
    I purchased it 1 year back in Rajajinagar showroom Ola s1 pro blu color. I Raised the complaint on 31st March 2024 for Roadside assistance at 2 pm but He came & Dropped me at Home at 9 pm because nobody could Accept Service on Sunday. ofter that Nobody can call regarding this issue keep on calling from Monday onwards (01.04.2024 ). I called the center but did not resolve my issue every day I called the Call center she/he closed the old Service request again and raised the new Complaint for home services Complaint on 10.04.2024. Complaint Number is 02829130. The problem is 1 ) the Display was Not working 2) the Handle is locked 3 ) the front & Back Disk is coming more Knoice 4) front Headlight Cover is Opened. I am very Disappoint with your Service & I am investing Rs: 1,75,000/- but it's not able to be used from 31st March 2024. Presently I am traveling by Bus kindly look into this matter & Resolve my Issue as soon as possible Worst Service for Ola.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    2

    Comfort


    1

    Service Experience


    3

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    > 15000 kms

    Tips for other riders

    Don't buy Ola bikes

    Was this review helpful?

    15


    4


  • Worst service

    17 weeks ago


    Suresh

    After-sale service is not available. Actually service Center doesn’t know what they want to work on as they how to rectify the errors. Some service Center’s don’t have laptops to check. Some want the bike to be there for months. Even now facing errors with the bike and roadside assistance costs 2.5k.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    2

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    13


    3


  • WOREST SERVICE FROM OLA & DONT BUY ANY ONE

    16 weeks ago


    Basavaraju

    Hi OLA
    I am not expecting this kind of bad service from the OLA Team. I Made Big Mistake In My Life Purches For Ola Electric Bike.
    Blody bugger what service you are providing & Call center information is not given, I purchased 1 year back OLA S1 PRO navy blue. logged a complaint on Sunday 31-03-2024 every day I call to call center but nobody can properly answer. My issues are 1) the display not working 2) the Handle was locked 3) the front & Back Disk brakes too much noise coming 4) the display Pannel was opened.
    I Do Not Sujjest Anybody For Ola Bikes.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    3

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    > 15000 kms

    Tips for other riders

    If BUY MISTAKELY PURCHED, DONT USE BECAUSE ANY TIME,ANY WERE IT WILL STOP IN MIDDLE OF THE ROAD ,KEEP LIKE A DEMO

    Was this review helpful?

    15


    6


  • worst purchase of the decade

    16 weeks ago


    Ck

    it's one of the worst purchases of the decade. The plastic used in the scooter is also very very cheap. The software is one more thing which irritating every update has more unreliable options.
    too much waiting time for the service. The center stand design of Ola in-house manufacturing is cheaper and has its biggest design flaw.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    2

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    don't purchase, if you already owned it then sell it.

    Was this review helpful?

    10


    2

  • OLA S1 Pro Gen 2

    31 weeks ago


    Srikanth

    Please don't buy Ola Electric after-sales no service and Ola Care is like looting money no use of it, and pls don't buy Ola Electric and spoil your money Hi, please don't buy Ola Electric after-sales no service and Ola Care is like looting money no use of it, and pls don't buy ola electric and spoil your money.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Leisure Rides

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    53


    18


  • The Brand do not believe in customer care

    31 weeks ago


    Manikandan E

    They are ignoring customers after the sale of scooter without attending to complaints. The poor customer will take AMC paying huge amounts in the hope of getting service. After this, they will stop responding. My complaint regarding breakdown was initially closed without resolution. I again made a complaint that they were handling it casually.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    1

    Reliability


    4

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Don't buy it

    Was this review helpful?

    44


    17


  • Worst service

    3 weeks ago


    Veerendra

    Service is pathetic and please don't buy this scooter and they're the cheater company. Go with other brands rather than getting fooled by OLA. I am suffering with the same and requesting others not to get fooled. Many problems with no response from service team. Look and feel is okay but it has many unanswered issues.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    3

    Comfort


    1

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Worst vehicle

    Was this review helpful?

    23


    6


  • Ola is cheter And froud company ban it in india

    26 weeks ago


    Dodiya Mitrajsinh

    The Ola scooter gives only a 109km range in eco mode out of 180km And no one can fix that problem and no one can reply from Ola company please don't buy it my ola scooter is only 30 days old but I purchased it and facing less range problem and no one fixes the problem please don't buy Ola scooter please

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    Don't buy Ola scooter

    Was this review helpful?

    31


    15


  • Pathetic Product & Customer Service

    16 weeks ago


    Vinayak Kulkarni

    Disappointing Experience with OLA Scooter: Unreliable Product and Subpar Customer Service
    As a recent purchaser of the OLA Scooter, I am deeply disappointed to share my experience with the product and the accompanying customer service. Within just two months of ownership, my electric scooter has broken down twice, both times due to the inability to unlock it.
    The recurring issue of the scooter failing to unlock has not only caused immense inconvenience but has also highlighted the unreliability of the product. Despite reaching out to the customer care center multiple times, the response has been nothing short of pathetic and poor.
    The frustration only compounded when I finally managed to schedule a technician visit, only to have them fail to show up. This lack of professionalism and disregard for customer time is simply unacceptable.
    Additionally, the recent interaction with the service center manager left much to be desired.
    His insistence that I personally retrieve the scooter from a location 31 kilometers away from my residence showcases a complete disregard for customer convenience and a lack of empathy.
    In summary, my experience with OLA Electric has been nothing short of a nightmare.
    From the unreliable product to the subpar customer service, it is evident that the company fails to meet even the most basic expectations of quality and professionalism.
    I strongly advise potential customers to reconsider purchasing from until they address these fundamental issues and prioritize customer satisfaction.

    Rating Parameters

    (out of 5)

    1

    Reliability


    2

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    DO NOT BUY OLA Electric

    Was this review helpful?

    15


    2


  • Ola s1 Pro Nothing but a Junk or a piece for museum

    23 weeks ago


    William Dmello

    I have wasted money buying this scooter. After-sales window only the call center they are not responding It's sad Made In India is false propaganda to fool the public Why they introduce without proper after-sales service My daughter using this bike and we lost money on travel 129000 is a dead investment.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Do not keep the scooter at home leave middle of the road somewhere far away you may get a pickup it will take to their yard rather than occupy your yard It is nothing but piece of junk.

    Was this review helpful?

    17


    5


  • Bad Service for Ola

    14 weeks ago


    Basavaraju

    Dear Ola Team..
    Worst Service for Ola
    Don't Buy Ola. Pathetic service
    I purchased it 1 year back in Rajajinagar showroom Ola s1 pro blu color. I Raised the complaint on 31st March 2024 for Roadside assistance at 2 pm but He came & Dropped me at Home at 9 pm because nobody could Accept Service on Sunday. ofter that Nobody can call regarding this issue keep on calling from Monday onwards (01.04.2024 ). I called the center but did not resolve my issue every day I called the Call center she/he closed the old Service request again and raised the new Complaint for home services Complaint on 10.04.2024. Complaint Number is 02829130. The problem is 1 ) the Display was Not working 2) the Handle is locked 3 ) the front & Back Disk is coming more Knoice 4) front Headlight Cover is Opened. I am very Disappoint with your Service & I am investing Rs: 1,75,000/- but it's not able to be used from 31st March 2024. Presently I am traveling by Bus kindly look into this matter & Resolve my Issue as soon as possible Worst Service for Ola.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    2

    Comfort


    1

    Service Experience


    3

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    > 15000 kms

    Tips for other riders

    Don't buy Ola bikes

    Was this review helpful?

    15


    4


  • Worst service

    17 weeks ago


    Suresh

    After-sale service is not available. Actually service Center doesn’t know what they want to work on as they how to rectify the errors. Some service Center’s don’t have laptops to check. Some want the bike to be there for months. Even now facing errors with the bike and roadside assistance costs 2.5k.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    2

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    13


    3


  • WOREST SERVICE FROM OLA & DONT BUY ANY ONE

    16 weeks ago


    Basavaraju

    Hi OLA
    I am not expecting this kind of bad service from the OLA Team. I Made Big Mistake In My Life Purches For Ola Electric Bike.
    Blody bugger what service you are providing & Call center information is not given, I purchased 1 year back OLA S1 PRO navy blue. logged a complaint on Sunday 31-03-2024 every day I call to call center but nobody can properly answer. My issues are 1) the display not working 2) the Handle was locked 3) the front & Back Disk brakes too much noise coming 4) the display Pannel was opened.
    I Do Not Sujjest Anybody For Ola Bikes.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    3

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    > 15000 kms

    Tips for other riders

    If BUY MISTAKELY PURCHED, DONT USE BECAUSE ANY TIME,ANY WERE IT WILL STOP IN MIDDLE OF THE ROAD ,KEEP LIKE A DEMO

    Was this review helpful?

    15


    6


  • worst purchase of the decade

    16 weeks ago


    Ck

    it's one of the worst purchases of the decade. The plastic used in the scooter is also very very cheap. The software is one more thing which irritating every update has more unreliable options.
    too much waiting time for the service. The center stand design of Ola in-house manufacturing is cheaper and has its biggest design flaw.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    2

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    don't purchase, if you already owned it then sell it.

    Was this review helpful?

    10


    2

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