Variant | Price | Specifications | |
---|---|---|---|
S1 Pro Standard | ₹ 1,45,842 On-Road | Disc Brakes, Alloy Wheels Get Offers |
4.3/5
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
Ola scooter is still the best in comparison to others.
3 weeks ago
Chhetra Pal
This scooter is very good and I have been driving it for 1 year now hence it has very good mileage and also gives very good backup. I ride it 70 kilometers every day.I have purchased three models of the S1 Pro for my family. Now there are three Ola S1 Pro in my family.Out of which one is first generation Ola Yashwant Pro and two are second generation. But Ola services are not good.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Tips for other riders
I have been driving the scooter for a year and have already driven 23000 kilometers. Till now I have not invested even a single rupee in my name and with the help of Care Plus.
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2
7
Pathetic Product & Customer Service
4 weeks ago
Vinayak Kulkarni
Disappointing Experience with OLA Scooter: Unreliable Product and Subpar Customer ServiceAs a recent purchaser of the OLA Scooter, I am deeply disappointed to share my experience with the product and the accompanying customer service. Within just two months of ownership, my electric scooter has broken down twice, both times due to the inability to unlock it.The recurring issue of the scooter failing to unlock has not only caused immense inconvenience but has also highlighted the unreliability of the product. Despite reaching out to the customer care center multiple times, the response has been nothing short of pathetic and poor.The frustration only compounded when I finally managed to schedule a technician visit, only to have them fail to show up. This lack of professionalism and disregard for customer time is simply unacceptable.Additionally, the recent interaction with the service center manager left much to be desired. His insistence that I personally retrieve the scooter from a location 31 kilometers away from my residence showcases a complete disregard for customer convenience and a lack of empathy.In summary, my experience with OLA Electric has been nothing short of a nightmare. From the unreliable product to the subpar customer service, it is evident that the company fails to meet even the most basic expectations of quality and professionalism.I strongly advise potential customers to reconsider purchasing from until they address these fundamental issues and prioritize customer satisfaction.
Rating Parameters
(out of 5)
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Tips for other riders
DO NOT BUY OLA Electric
Was this review helpful?
11
1
A nightmare
6 days ago
Diwakar
The bike is unreliable at best. Every now and then, some issue pops up out of nowhere and the bike comes to a standstill. However, this is the best part of Ola s1 proWhen the bike decides to throw a mood, it simply won't budge thanks to some software issue or some glitch. And for the after-sales service, the less said, the better. Ola service should change its name to anything more suitable. Say ola disservice. Long queue, ever-lasting waiting period with no one to tend to your bike, non-availability of spare parts and anything else that you can think of. A complete mess. Not recommended at all. Save your money and save yourself from mental trauma
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
> 15000 kms
Was this review helpful?
3
0
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