1) Buying experience was terrible, they changed my address and registered my bike in another RTO.2) KTM service stations are the worse when it comes to good mechanics. General service is terrible. Please check your local KTM service station's Google reviews and study their comments. That should give you an idea of things before you buy the bike. They forgot to put the spark plug properly, didn't clean or lube the chain and there was soap water in my tank. 3) Had bad issues in getting my Warranty and Extended warranty claims. They try everything in the book to reject your claim. 4) Parts used are definitely cheap, had to change the head and the Arm within 18k kms, and the headlight clamp broke within 10k kms and that's worth a lot, their warranty team and service center team acted very unprofessionally5) Its a fast bike, but it has maintenance issues and parts break off within 5k kms. Stock crash guard bolt cut off, so had to use all sorts of juggad to handle that.6) TFT screen is not impressive, with lots of moisture and flickers, if you ask the service center they say it's normal. 7) No proper mechanism for customers to escalate issues, you'll meet very unprofessional service center managers who are not interested in solving the issue. They don't have a centralized call center number like other brands nor will you be able to escalate without running pillar to post.8) Biggest gripe is that the bike has a lot of expensive parts and their warranty team will find ways to reject the warranty which impacts the customer's pockets and the experience.
Tips for KTM 390 Duke
Double-check your bike before taking a delivery or before dropping the bike at the service station.
Once the warranty is over, find yourself a good, reputed mechanic and your bike may have a better life
Their headlights and crash guards are notorious to break, so constantly check on them and get them replaced quickly.
Be aware of the service center managers and make sure you provide reviews based on your experience on their app and in Google reviews so other riders don't get caught in the nightmare.