User Review of Chetak by Abhishek

Pros- metallic body
Cons-
1. The worst service is they don’t provide the first 3 free services we have to pay from the 1st service onwards.
2. Range is not reaching to expectations for that much money.
3. The motor is directly attached to the wheel so if you drop the throttle bike movement will stop suddenly. It's a very blunder mistake.

About the Reviewer

Do not buy Chetak EV, spare parts are not available The unit complaint on 6 months it cost 13000 rs under warranty they made it now its auxiliary battery is gone they do not have a spare service manager said that they ordered the battery 2 weeks ago my ev is in their garage no response from chetak and I complained bajaj and higher authority no use now.

About the Reviewer

Worst Customer Service Ever - Avoid Kale Chetak Exclusive Showroom!
I am beyond frustrated with the appalling customer service at Kale Chetak Exclusive showroom. We purchased a Chetak Premium on 9th April 2024, expecting a smooth and reliable ride. However, just 30 days later, on 8th May, the bike's motor started making a bizarre scraping noise.
We took it to the Kale Chetak service center, hoping for a quick fix. They identified the problem, stating that "the motor's gearbox has a part that is scraping and needs to be replaced. We need to order this part from our main factory, which will take 10-15 days to arrive. Once we have it, we will replace the part quickly, and your bike will be good to go."
However, this has turned into an endless nightmare. Despite showing up multiple times over the past month, they keep giving us the runaround. Now, nearly a month later, they are still claiming, "we need some more information about the problem before the factory can send the part."
This level of incompetence and lack of accountability is unacceptable. We have been unable to use our bike for weeks due to their inability to resolve a simple issue. If you value your time and sanity, avoid the Kale Chetak Exclusive showroom at all costs!

About the Reviewer

The vehicle is strong and steady. But, when it comes to safety. I am experiencing problems with tyres or design. It is very sleepy even small amount of water on the road. I think the company has to take it seriously. They have to investigate more to find out the root cause. I have used a scooter and scooty previously so I doubt the tyres or design.

About the Reviewer

Very bad service in a city the service centre doesn't work well and doesn't solve the problem they are not giving the solution to a problem the service station employees behaviour is very bad they are very toxic and rude that's a reason I didn't give the advice to purchase bajaj chetak please improve your employee's behaviour and services etc and the bike performance is very bad.

About the Reviewer

Absolutely a bad choice the wheels are the worst they skid off very quickly.
To heavy. It gives jerks when you suddenly slow down for example you are ridding at a speed of 30 or 40 and you suddenly slow down you get jerks the person sitting in back seat bumps into you. The braking system is not that good.

About the Reviewer

Chetak is the best electric vehicle and comfortable vehicle. India's no.1 electric vehicle for Chetak ride is a comfortable feel. Chetak is the first bike in India's not damaged battery problems other battery vehicles face problems with battery damage short circuits and fire the vehicle but Chetak does not complaint about fire or short circuits.

About the Reviewer

Worst experience ever. Tambaram showroom is where we purchased our premium Chetak EV. They don't tell you the entire details of the vehicle. The vehicle experience is fine so far but not up to the mark. What bothers me the most is their sales and service. They sell the vehicle without proper information about it. There is no such thing as free service and they don't tell you this. You have to pay more than a thousand rupees for every service for software update alone plus charges for other services. As far as the riding range is concerned, never believe the sales. Hardly 80 km for eco mode when driven at 30-40 kmph.

About the Reviewer

After the first service, the scooter was trash. It didn't charge properly and doesn't even start many times and the problem of the scooter not going into drive mode has become a regular thing for me they don't have enough staff in the center the service is absolute sh?t I recommend that you guys go for something else instead this thing is not worth the price

About the Reviewer

Pros- metallic body
Cons-
1. The worst service is they don’t provide the first 3 free services we have to pay from the 1st service onwards.
2. Range is not reaching to expectations for that much money.
3. The motor is directly attached to the wheel so if you drop the throttle bike movement will stop suddenly. It's a very blunder mistake.

About the Reviewer

Do not buy Chetak EV, spare parts are not available The unit complaint on 6 months it cost 13000 rs under warranty they made it now its auxiliary battery is gone they do not have a spare service manager said that they ordered the battery 2 weeks ago my ev is in their garage no response from chetak and I complained bajaj and higher authority no use now.

About the Reviewer

Worst Customer Service Ever - Avoid Kale Chetak Exclusive Showroom!
I am beyond frustrated with the appalling customer service at Kale Chetak Exclusive showroom. We purchased a Chetak Premium on 9th April 2024, expecting a smooth and reliable ride. However, just 30 days later, on 8th May, the bike's motor started making a bizarre scraping noise.
We took it to the Kale Chetak service center, hoping for a quick fix. They identified the problem, stating that "the motor's gearbox has a part that is scraping and needs to be replaced. We need to order this part from our main factory, which will take 10-15 days to arrive. Once we have it, we will replace the part quickly, and your bike will be good to go."
However, this has turned into an endless nightmare. Despite showing up multiple times over the past month, they keep giving us the runaround. Now, nearly a month later, they are still claiming, "we need some more information about the problem before the factory can send the part."
This level of incompetence and lack of accountability is unacceptable. We have been unable to use our bike for weeks due to their inability to resolve a simple issue. If you value your time and sanity, avoid the Kale Chetak Exclusive showroom at all costs!

About the Reviewer

The vehicle is strong and steady. But, when it comes to safety. I am experiencing problems with tyres or design. It is very sleepy even small amount of water on the road. I think the company has to take it seriously. They have to investigate more to find out the root cause. I have used a scooter and scooty previously so I doubt the tyres or design.

About the Reviewer

Very bad service in a city the service centre doesn't work well and doesn't solve the problem they are not giving the solution to a problem the service station employees behaviour is very bad they are very toxic and rude that's a reason I didn't give the advice to purchase bajaj chetak please improve your employee's behaviour and services etc and the bike performance is very bad.

About the Reviewer

Absolutely a bad choice the wheels are the worst they skid off very quickly.
To heavy. It gives jerks when you suddenly slow down for example you are ridding at a speed of 30 or 40 and you suddenly slow down you get jerks the person sitting in back seat bumps into you. The braking system is not that good.

About the Reviewer

Chetak is the best electric vehicle and comfortable vehicle. India's no.1 electric vehicle for Chetak ride is a comfortable feel. Chetak is the first bike in India's not damaged battery problems other battery vehicles face problems with battery damage short circuits and fire the vehicle but Chetak does not complaint about fire or short circuits.

About the Reviewer

Worst experience ever. Tambaram showroom is where we purchased our premium Chetak EV. They don't tell you the entire details of the vehicle. The vehicle experience is fine so far but not up to the mark. What bothers me the most is their sales and service. They sell the vehicle without proper information about it. There is no such thing as free service and they don't tell you this. You have to pay more than a thousand rupees for every service for software update alone plus charges for other services. As far as the riding range is concerned, never believe the sales. Hardly 80 km for eco mode when driven at 30-40 kmph.

About the Reviewer

After the first service, the scooter was trash. It didn't charge properly and doesn't even start many times and the problem of the scooter not going into drive mode has become a regular thing for me they don't have enough staff in the center the service is absolute sh?t I recommend that you guys go for something else instead this thing is not worth the price

About the Reviewer

Pros- metallic body
Cons-
1. The worst service is they don’t provide the first 3 free services we have to pay from the 1st service onwards.
2. Range is not reaching to expectations for that much money.
3. The motor is directly attached to the wheel so if you drop the throttle bike movement will stop suddenly. It's a very blunder mistake.

About the Reviewer

Do not buy Chetak EV, spare parts are not available The unit complaint on 6 months it cost 13000 rs under warranty they made it now its auxiliary battery is gone they do not have a spare service manager said that they ordered the battery 2 weeks ago my ev is in their garage no response from chetak and I complained bajaj and higher authority no use now.

About the Reviewer

Worst Customer Service Ever - Avoid Kale Chetak Exclusive Showroom!
I am beyond frustrated with the appalling customer service at Kale Chetak Exclusive showroom. We purchased a Chetak Premium on 9th April 2024, expecting a smooth and reliable ride. However, just 30 days later, on 8th May, the bike's motor started making a bizarre scraping noise.
We took it to the Kale Chetak service center, hoping for a quick fix. They identified the problem, stating that "the motor's gearbox has a part that is scraping and needs to be replaced. We need to order this part from our main factory, which will take 10-15 days to arrive. Once we have it, we will replace the part quickly, and your bike will be good to go."
However, this has turned into an endless nightmare. Despite showing up multiple times over the past month, they keep giving us the runaround. Now, nearly a month later, they are still claiming, "we need some more information about the problem before the factory can send the part."
This level of incompetence and lack of accountability is unacceptable. We have been unable to use our bike for weeks due to their inability to resolve a simple issue. If you value your time and sanity, avoid the Kale Chetak Exclusive showroom at all costs!

About the Reviewer

The vehicle is strong and steady. But, when it comes to safety. I am experiencing problems with tyres or design. It is very sleepy even small amount of water on the road. I think the company has to take it seriously. They have to investigate more to find out the root cause. I have used a scooter and scooty previously so I doubt the tyres or design.

About the Reviewer

Very bad service in a city the service centre doesn't work well and doesn't solve the problem they are not giving the solution to a problem the service station employees behaviour is very bad they are very toxic and rude that's a reason I didn't give the advice to purchase bajaj chetak please improve your employee's behaviour and services etc and the bike performance is very bad.

About the Reviewer

Absolutely a bad choice the wheels are the worst they skid off very quickly.
To heavy. It gives jerks when you suddenly slow down for example you are ridding at a speed of 30 or 40 and you suddenly slow down you get jerks the person sitting in back seat bumps into you. The braking system is not that good.

About the Reviewer

Chetak is the best electric vehicle and comfortable vehicle. India's no.1 electric vehicle for Chetak ride is a comfortable feel. Chetak is the first bike in India's not damaged battery problems other battery vehicles face problems with battery damage short circuits and fire the vehicle but Chetak does not complaint about fire or short circuits.

About the Reviewer

Worst experience ever. Tambaram showroom is where we purchased our premium Chetak EV. They don't tell you the entire details of the vehicle. The vehicle experience is fine so far but not up to the mark. What bothers me the most is their sales and service. They sell the vehicle without proper information about it. There is no such thing as free service and they don't tell you this. You have to pay more than a thousand rupees for every service for software update alone plus charges for other services. As far as the riding range is concerned, never believe the sales. Hardly 80 km for eco mode when driven at 30-40 kmph.

About the Reviewer

After the first service, the scooter was trash. It didn't charge properly and doesn't even start many times and the problem of the scooter not going into drive mode has become a regular thing for me they don't have enough staff in the center the service is absolute sh?t I recommend that you guys go for something else instead this thing is not worth the price

About the Reviewer