Royal Enfield Classic 350 [2020] price in Buldhana

Please make an informed decision while buying a motorcycle.
1. Today I wanted to get my motorcycle ( royal enfield classic 350) serviced, i finally found a time this month to visit the service center because of my busy schedule.
2. I reached the royal enfield “galaxy motors” service centre in ratlam, m.P at 9:40am it was closed I waited till 10:00am for it to open.
3. Then I parked the bike inside their premises and asked for general service but was denied as today they have to focus on the delivery of “new motorcycles”. I dragged my motorcycle outside of their tiny premises with very less space to maneuver properly.
4. This statement made me an old customer who trusted the brand in the first place feel worthless.
5. We the enthusiast customer persona trusted them in the first place and made them a main stream selling motorcycle company from a niche one.
6. Owning a vehicle is not a one-point interaction and transaction. It is a long-term relationship between a company and the customer.
7. They destroyed customer delight in the most important funnel stages of a company selling vehicles- the loyalty and advocacy stages.
8. The importance of these stages is more significant in their nature of business.
9. Service and sales+delivery should work separately and have their own resources/ work independently of each other.
10. Would find a 3rd party service center or will learn how to diy until I move to a brand that cares about its customers.
11. I hope the customers who will get their motorcycle delivered today don’t experience the same thing when they expect service in the coming years of their ownership.

About the Reviewer

The best bike as its name is royal sounds good...
Lassic 350 boasts a round headlamp, a peanut-shaped fuel tank, a round tail lamp, and dual seats. Enhancing its visual appeal is a host of funky and elegant color options. 2020 classic 350 as old-school on the feature front as its design. There’s a fully analogue instrument cluster with no fuel gauge available. The only modern feature present is abs with single-channel and dual-channel options.

About the Reviewer

Buying experience Is super cool but other accessories we have to pay a lot then expect. Riding is 4/5 lots of vibration it can damage mirror. If we drive then it give a best look in public. Maintenance is somewhat costly .It need a regular care oil etc. Pros. Are it is super I suggest anyone read this you can close your eyes and buy. Cons. Not any major you can consider it .

About the Reviewer