Reviews of PURE EV EPluto 7G

Avoid buying this electric vehicle, it is a big scam. There are many issues in vehicles and batteries. Services are worst and many terrible sounds in vehicle while riding. The body of the vehicle is not good in quality. Since I purchased this ev, it is only at the service center for battery problems for 4 months.

About the Reviewer

Missed lot of simple practical designs. Worst service center experience. Service centers vanish just like that. Pure also dont respond to escalations. Accessories rust. Takes 8-10months to get you registration document. Everyday 3-5 people will be fighting in service center for repetitive issues.

About the Reviewer

I have purchased it 3 months back it's just 2000km running now moter has come problem with repair that dealer taking 1-month repairs am suggesting my friends don't buy the pure vehicles am requesting company to don't give like that product to consumers taking money from poor people their hard money

About the Reviewer

Worst *worst *worst *worst*
Service center in habsiguda branch at Hyderabad and they were not a response to the customer and customer care will not be connected. I placed the spare part also so late.I have purchased it on 25 February 2022
Please don't buy epluto 7g
The shock absorber is not working properly.

About the Reviewer

While buying dealer claimed 120 km per charge this bike won't run more than 100 km per second battery issues in 6 months two times battery prob and parts of the bike is not good quality no smart facilities in the bike but the rate is near to other ola and ather.. Look is quite a good riding also smooth service is worst .... Head light quality is not good so not to suggest a ride in the night time.
In this amount any other bike like ola and ather will come so not purchase this one.

About the Reviewer

Facing a lot.
Very bad experience till now. Facing lots of issues, majorly battery issues, product quality is very poor, waste of money, everything all the parts are of poor quality and the price of parts is very high, the bicycle is better than this scooty. The company has to take all the ev back and return the customer's money.

About the Reviewer

Very poor servicing, no proper reply given, spare parts not available, takes a minimum of one week time to get spare parts like brake cable, battery complaint within one year, promised battery backup for 60 kms per charge, not more than 45 to 50 maximum, service center blaming company, the blaming game going on.

About the Reviewer

If you want a new battery after 3 years they just give you a 1-year warranty on a new battery and which cost 50000 rupees and the battery that comes with the scooter and charger also gives you problems after 10 to 12 thousand km of running and scooter acceleration throttle also get damaged after 6 months to1years.

About the Reviewer

Do not trust this brand. I bought epluto 7g Dec 2021. Whenever I planned free service for my bike, the dealership denied my request and delayed the service whenever possible. I wanted to check the battery service process as this was promised by the dealer - sankar (chennai ebikes, now shut down) before the vehicle purchase. After many requests to visit the service center, I was denied that option too. Many dealerships allow customer lounge access in a closed glass cabin where they can watch the inspection and service of their vehicles. Coming to the main picture, the vehicle broke down at the 11-month mark without a warning in the middle of a highway road in peak traffic. Struggled to get roadside assistance for service pickup and the customer service team asked me to wait. After 3 hours they informed me there are no manpower in the service station and asked me to take the bike home myself in a minivan or load auto. I then took the battery to the service station myself the next day and the battery was sent to hyderabad for a checkup. 3 months later, the battery came back with a bill amount of 5000 rupees. I asked why the charge when the battery is still under warranty. They said the battery has never been serviced even once. It was a shock to me. Even after a struggling attempt to give the vehicle for service and follow-up, the only service that has been done in 4 free service schedules was just washing the scooter, which I would have done at home. How can dealer mistakes be pushed onto the customers? please do not trust this brand. I know the resale value for electric vehicles is not as good as for ice vehicles. But the service guy said the vehicle resale is just 35k for a vehicle bought approx a year back with 2k km run and in good condition. I am yet to receive the battery though. It's been a tragedy so far.

About the Reviewer

Avoid buying this electric vehicle, it is a big scam. There are many issues in vehicles and batteries. Services are worst and many terrible sounds in vehicle while riding. The body of the vehicle is not good in quality. Since I purchased this ev, it is only at the service center for battery problems for 4 months.

About the Reviewer

Missed lot of simple practical designs. Worst service center experience. Service centers vanish just like that. Pure also dont respond to escalations. Accessories rust. Takes 8-10months to get you registration document. Everyday 3-5 people will be fighting in service center for repetitive issues.

About the Reviewer

I have purchased it 3 months back it's just 2000km running now moter has come problem with repair that dealer taking 1-month repairs am suggesting my friends don't buy the pure vehicles am requesting company to don't give like that product to consumers taking money from poor people their hard money

About the Reviewer

Worst *worst *worst *worst*
Service center in habsiguda branch at Hyderabad and they were not a response to the customer and customer care will not be connected. I placed the spare part also so late.I have purchased it on 25 February 2022
Please don't buy epluto 7g
The shock absorber is not working properly.

About the Reviewer

While buying dealer claimed 120 km per charge this bike won't run more than 100 km per second battery issues in 6 months two times battery prob and parts of the bike is not good quality no smart facilities in the bike but the rate is near to other ola and ather.. Look is quite a good riding also smooth service is worst .... Head light quality is not good so not to suggest a ride in the night time.
In this amount any other bike like ola and ather will come so not purchase this one.

About the Reviewer

Facing a lot.
Very bad experience till now. Facing lots of issues, majorly battery issues, product quality is very poor, waste of money, everything all the parts are of poor quality and the price of parts is very high, the bicycle is better than this scooty. The company has to take all the ev back and return the customer's money.

About the Reviewer

Very poor servicing, no proper reply given, spare parts not available, takes a minimum of one week time to get spare parts like brake cable, battery complaint within one year, promised battery backup for 60 kms per charge, not more than 45 to 50 maximum, service center blaming company, the blaming game going on.

About the Reviewer

If you want a new battery after 3 years they just give you a 1-year warranty on a new battery and which cost 50000 rupees and the battery that comes with the scooter and charger also gives you problems after 10 to 12 thousand km of running and scooter acceleration throttle also get damaged after 6 months to1years.

About the Reviewer

Do not trust this brand. I bought epluto 7g Dec 2021. Whenever I planned free service for my bike, the dealership denied my request and delayed the service whenever possible. I wanted to check the battery service process as this was promised by the dealer - sankar (chennai ebikes, now shut down) before the vehicle purchase. After many requests to visit the service center, I was denied that option too. Many dealerships allow customer lounge access in a closed glass cabin where they can watch the inspection and service of their vehicles. Coming to the main picture, the vehicle broke down at the 11-month mark without a warning in the middle of a highway road in peak traffic. Struggled to get roadside assistance for service pickup and the customer service team asked me to wait. After 3 hours they informed me there are no manpower in the service station and asked me to take the bike home myself in a minivan or load auto. I then took the battery to the service station myself the next day and the battery was sent to hyderabad for a checkup. 3 months later, the battery came back with a bill amount of 5000 rupees. I asked why the charge when the battery is still under warranty. They said the battery has never been serviced even once. It was a shock to me. Even after a struggling attempt to give the vehicle for service and follow-up, the only service that has been done in 4 free service schedules was just washing the scooter, which I would have done at home. How can dealer mistakes be pushed onto the customers? please do not trust this brand. I know the resale value for electric vehicles is not as good as for ice vehicles. But the service guy said the vehicle resale is just 35k for a vehicle bought approx a year back with 2k km run and in good condition. I am yet to receive the battery though. It's been a tragedy so far.

About the Reviewer

Avoid buying this electric vehicle, it is a big scam. There are many issues in vehicles and batteries. Services are worst and many terrible sounds in vehicle while riding. The body of the vehicle is not good in quality. Since I purchased this ev, it is only at the service center for battery problems for 4 months.

About the Reviewer

Missed lot of simple practical designs. Worst service center experience. Service centers vanish just like that. Pure also dont respond to escalations. Accessories rust. Takes 8-10months to get you registration document. Everyday 3-5 people will be fighting in service center for repetitive issues.

About the Reviewer

I have purchased it 3 months back it's just 2000km running now moter has come problem with repair that dealer taking 1-month repairs am suggesting my friends don't buy the pure vehicles am requesting company to don't give like that product to consumers taking money from poor people their hard money

About the Reviewer

Worst *worst *worst *worst*
Service center in habsiguda branch at Hyderabad and they were not a response to the customer and customer care will not be connected. I placed the spare part also so late.I have purchased it on 25 February 2022
Please don't buy epluto 7g
The shock absorber is not working properly.

About the Reviewer

While buying dealer claimed 120 km per charge this bike won't run more than 100 km per second battery issues in 6 months two times battery prob and parts of the bike is not good quality no smart facilities in the bike but the rate is near to other ola and ather.. Look is quite a good riding also smooth service is worst .... Head light quality is not good so not to suggest a ride in the night time.
In this amount any other bike like ola and ather will come so not purchase this one.

About the Reviewer

Facing a lot.
Very bad experience till now. Facing lots of issues, majorly battery issues, product quality is very poor, waste of money, everything all the parts are of poor quality and the price of parts is very high, the bicycle is better than this scooty. The company has to take all the ev back and return the customer's money.

About the Reviewer

Very poor servicing, no proper reply given, spare parts not available, takes a minimum of one week time to get spare parts like brake cable, battery complaint within one year, promised battery backup for 60 kms per charge, not more than 45 to 50 maximum, service center blaming company, the blaming game going on.

About the Reviewer

If you want a new battery after 3 years they just give you a 1-year warranty on a new battery and which cost 50000 rupees and the battery that comes with the scooter and charger also gives you problems after 10 to 12 thousand km of running and scooter acceleration throttle also get damaged after 6 months to1years.

About the Reviewer

Do not trust this brand. I bought epluto 7g Dec 2021. Whenever I planned free service for my bike, the dealership denied my request and delayed the service whenever possible. I wanted to check the battery service process as this was promised by the dealer - sankar (chennai ebikes, now shut down) before the vehicle purchase. After many requests to visit the service center, I was denied that option too. Many dealerships allow customer lounge access in a closed glass cabin where they can watch the inspection and service of their vehicles. Coming to the main picture, the vehicle broke down at the 11-month mark without a warning in the middle of a highway road in peak traffic. Struggled to get roadside assistance for service pickup and the customer service team asked me to wait. After 3 hours they informed me there are no manpower in the service station and asked me to take the bike home myself in a minivan or load auto. I then took the battery to the service station myself the next day and the battery was sent to hyderabad for a checkup. 3 months later, the battery came back with a bill amount of 5000 rupees. I asked why the charge when the battery is still under warranty. They said the battery has never been serviced even once. It was a shock to me. Even after a struggling attempt to give the vehicle for service and follow-up, the only service that has been done in 4 free service schedules was just washing the scooter, which I would have done at home. How can dealer mistakes be pushed onto the customers? please do not trust this brand. I know the resale value for electric vehicles is not as good as for ice vehicles. But the service guy said the vehicle resale is just 35k for a vehicle bought approx a year back with 2k km run and in good condition. I am yet to receive the battery though. It's been a tragedy so far.

About the Reviewer