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Reviews of Hero Electric Optima HX

Overall rating:

3.4
14 ratings 6 reviews
  •  5  7
  •  4  1
  •  3  1
  •  2  0
  •  1  5
Hero Electric Optima HX Reviews

Hero Electric Optima HX

Avg. Ex-showroom price

₹ 55,719

Rating Parameters:

  • 3

    Visual Appeal

  • 3

    Reliability

  • 4

    Comfort

  • 3

    Service Experience

  • 3

    Value for Money

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Reviews on Optima HX

  •  1Don't go for hero electric 3 months ago by Pradeep Gupta
    Buying experience Waiting for 15 days but no option to see even dummy. So that one can decide whether to buy it or not. Riding experience Just ok. Continues noise on tires when drive with 2 persons and even service center don't have permanent solution for this. Details ...
    Buying experience
    Waiting for 15 days but no option to see even dummy. So that one can decide whether to buy it or not.
    Riding experience
    Just ok. Continues noise on tires when drive with 2 persons and even service center don't have permanent solution for this.
    Details about looks, performance etc.
    Looks are good and performance is also ok.
    Servicing and maintenance
    Worst service. No service center available near me and if go to a service center which is 10km distance from my location then they always need complete day to do service and also the quality of service and parts used are very bad.
    Item replaced at the time of service again stops working in 1 day and on next visit service center need charges for same issue.
    No way to contact any heads, no one pick call when contact on customer care number.
    Tried to talk on chat but they are saying use website and submit feedback but they don't know where is the option of giving feedback.
    Pros
    Electric
    Cons
    Service
    Quality of material used
    Quality of charger
    Final words don't buy this company product because added hero doesn't make it a product of actual hero. It seams link they have given contract to some Chinese company
    • 3

      Visual Appeal

    • 2

      Reliability

    • 2

      Comfort

    • 1

      Service Experience

    • 2

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      6 months-1 yr

    • Ridden for

      < 5000 kms

  • This is something worth buying. I bought it almost 1 year ago. Its battery is just superb. While it is very silent and does not make any sound while starting. Its looks are not great but its performance is awesome. It has a very low maintenance. It has a very good range...
    This is something worth buying. I bought it almost 1 year ago. Its battery is just superb. While it is very silent and does not make any sound while starting. Its looks are not great but its performance is awesome. It has a very low maintenance. It has a very good range and speed. Its ride is smother than ola s1 and Ather 450x, which I test ride.
    • 4

      Visual Appeal

    • 5

      Reliability

    • 5

      Comfort

    • 5

      Service Experience

    • 5

      Value for Money

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    • Used it for

      Everything

    • Owned for

      > 1 yr

    • Ridden for

      < 5000 kms

  • This is the best model of hero electric And this is most decent and a good electric vehicle which runs at normal speed for more than 100kms on single charge this is eco friendly and antitheft scooter and more over this is of budget friendly which includes most comforts ...
    This is the best model of hero electric
    And this is most decent and a good electric vehicle which runs at normal speed for more than 100kms on single charge this is eco friendly and antitheft scooter and more over this is of budget friendly which includes most comforts to choose a e-vehicle only the problem is it cant exceed more than 40 km/h and looking is quite simple not too attractive overall this model is the considerable as top 10electric scooty available in India.
    • 3

      Visual Appeal

    • 3

      Reliability

    • 4

      Comfort

    • 4

      Service Experience

    • 4

      Value for Money

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    • Used it for

      Leisure Rides

    • Owned for

      > 1 yr

    • Ridden for

      5000-10000 kms

  •  5Very good bike 1 month ago by Sonu Kushwaha
    This is a good electric bike. I am happy with this bike. After my journey , thanks for hero electric optima I have suggested my friends and family relatives to buy this bike. My home has two electric bikes at home. Thank you hero team....
    This is a good electric bike. I am happy with this bike. After my journey , thanks for hero electric optima I have suggested my friends and family relatives to buy this bike. My home has two electric bikes at home. Thank you hero team.
    • 5

      Visual Appeal

    • 5

      Reliability

    • 5

      Comfort

    • 5

      Service Experience

    • 4

      Value for Money

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    • Used it for

      Everything

    • Owned for

      3-6 months

    • Ridden for

      < 5000 kms

  •  3Worst customer service 1 month ago by Rajinder
    Servicing and maintenance- writing here my honest review, bought vehicle on 7 Sep 2021 after 20 days I found crack on vehicle. Inform to salesman of showroom. After daily follow-up they did nothing. Hero had worst customer service. I have write couple of mails to custom...
    Servicing and maintenance- writing here my honest review, bought vehicle on 7 Sep 2021 after 20 days I found crack on vehicle. Inform to salesman of showroom. After daily follow-up they did nothing. Hero had worst customer service. I have write couple of mails to customer care but did not get proper reply & service manager told me that I have to pay for that accessory which is broken without any cause. Mileage wise its good. You can't ride in night as its light is so so dim hardly 10 meter area is visible. One word review worst service care.
    • 4

      Visual Appeal

    • 1

      Reliability

    • 4

      Comfort

    • 1

      Service Experience

    • 4

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      < 3 months

    • Ridden for

      < 5000 kms

  •  5Value for money 1 month ago by Warren Stockings
    The scooty is one of the best budget scooty out there. The style is decent as in a scooty. The motor is powerful enough to power the scooty. The speed is optimal and the battery life is decent. Overall a great package in then aggressive pricing. You will surely enjoy it...
    The scooty is one of the best budget scooty out there. The style is decent as in a scooty. The motor is powerful enough to power the scooty. The speed is optimal and the battery life is decent. Overall a great package in then aggressive pricing. You will surely enjoy it. Suspension is also good to drive within the city and you can do little bit of off roading too.
    • 4

      Visual Appeal

    • 5

      Reliability

    • 4

      Comfort

    • 4

      Service Experience

    • 4

      Value for Money

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    • Used it for

      Occasional Commute

    • Owned for

      < 3 months

    • Ridden for

      < 5000 kms

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Hero Electric Optima HX Expert Opinion

  • Good Things

    • Decent top speed of 42kmph
    • Claimed riding range of 122kms
    • Gets anti-theft alarm
  • Could be Better

    • Styling isn’t great
    • Long charging time of 5 hours

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