Hero Electric Optima CX price in Brahmapur

1. It's a poor plastic bike.
2. No proper service from Hero after purchasing.
3. No spares will be available.
4. Lights and switches will also not be available in service centers. You need to wait for months.
5. If the vehicle gets wet in the rain, Switches and lights will not work properly.
6. There are no proper service centers in Hyderabad for Hero bikes.
7. I am staying in a village; after ORR, there are no street lights while going to my village. I have been waiting for a switch change for the last 3 months. So far, they haven't changed the switch. It's very difficult for me to ride the bike without a light at night. I'm carrying the torch light along with me and managing with that.
---Don't buy this kind of bike, spend a little extra and go for the bikes that will provide better quality. I spent around 1 lack for this bike. Now I feel like I have wasted 1 lack.

About the Reviewer

Don't buy Hero Electric Vehicle. 6 months over yet the company has not sent my battery. The company simply says they will send it soon, 6 months is not enough to fix the battery issue.
The customer care team gives simple copy-paste replies.
No escalation matrix, Parts are not available.
Worst after sales. The fraudulent intention of the company.

About the Reviewer

Pros. -less costly for city ride
Cons- low speed-need to increase speed limit comparatively to another vehicle, high maintenance charge, ridiculous after-sale service from company side. If you are mailing them they are not replying to anyone. The company should take the initiative to avail extra motors and batteries at the distribution point because a warranty claim on battery takes a 20 to 25 days.

About the Reviewer