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User Reviews of Suzuki Access 125 [2007-2016]

Overall rating:3.5 / 574 ratings
3

Hopeless and worst

5 years ago by Raj Bhat4,700 views

I have purchased the bike around 4 months back. The bike has damaged due to an accident. Since 4 months they have no spares and no reparirers and no servicemen to repair it. This is very irresponsible service from showroom, company, dealer , subdealer and customer service. I called customer service several times, no one responded.

No one should buy from suzuki. The company takes no responsibilty after the bike got damaged. The speak good only till they sell. The bike is still in the showrrom for last 3 months. That is in bellada showroom, hubli. The persons and servicemen in bellad are not qualified . They are worst in service and management.

Pros

looks, pickup

cons

bad service, bad spares,

  • 4

    Visual Appeal

  • 3

    Comfort

  • 1

    Value for Money

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More Reviews on Access 125 [2007-2016]

  •  5Access 125 Review 1 month ago by Srihari
    Suzuki access 125 is one of the best scooters or moped bikes in Indian market. I have riding this scooter from past two years, this scooter is super, comfortable is good, it gives 45 km/l mileage, I have ride this scooter to long distances e.g. mysore to chickmagalur in...
    Suzuki access 125 is one of the best scooters or moped bikes in Indian market. I have riding this scooter from past two years, this scooter is super, comfortable is good, it gives 45 km/l mileage, I have ride this scooter to long distances e.g. mysore to chickmagalur in Karnataka and many more places. In scooters it is best for long rides.
    • 5

      Visual Appeal

    • 5

      Reliability

    • 5

      Comfort

    • 5

      Service Experience

    • 5

      Value for Money

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    • Used it for

      Everything

    • Owned for

      > 1 yr

    • Ridden for

      > 15000 kms

    • Got mileage of

      45 kmpl

    • Got mileage of

  •  5Most thrilling gearless scooter 9 months ago by Vishesh Kumar
    I purchased suzuki access in 2016. While getting the scooter i narrowed down my options to honda activa, tvs jupiter & suzuki access. I visited the dealerships & examined all the scooters, i discarded honda activa because of less boot capacity, small fuel tank & lack of...
    I purchased suzuki access in 2016. While getting the scooter i narrowed down my options to honda activa, tvs jupiter & suzuki access. I visited the dealerships & examined all the scooters, i discarded honda activa because of less boot capacity, small fuel tank & lack of telescopic front suspension & the boot couldn't even accommodate a full-size helmet, the reason i went for access was more powerful 125cc motor & a comfortable sitting position according to my height. I just went to the dealership there was no waiting period & i purchased the special edition model in white colour with brown colour dashboard, tan coloured seat & chrome rear view mirrors. I got free accessories from the dealership including a side stand, floor mat, side footrest & full-body protection bars. The scooter cost me 57000 rupees on-road which i think was a great deal. Moving on to the looks of the scooter, although it is a subjective thing but i do think it looks much better than its competitors because of more use of chrome on its body it doesn't look overdone & looks subtle especially th e chrome cover on the exhaust, grab handle for the pillion & those beautiful looking round shaped chrome mirrors. Moving on to the seat it is fairly comfortable & the riding posture is the best in access with comparison to its rivals. Moving on to performance it is faster than all other gearless scooters because of the bigger engine & lighter weight due to fibre body. I have driven my access 30000 kilometres till the date & moving on to the fuel economy in the city i get around 40 kmpl even after rash driving which i think is good. One of the most convenient features is that i can access the boot from the ignition switch only so i don't need to remove the key it in any other place to open the boot, one other positive point is that the fuel tank is larger than other scooters at 6.5 litres whereas others have 5.5 litres. I do feel ride is a bit stiff & the exhaust makes more noise than other gearless scooters. The after-sales service provided by suzuki is good, service of the scooter costs around 700 rupees including the labour cost, the staff is polite & you get your vehicle within 3 hours whereas if you have an activa the guys at honda take almost one complete day because of more people owning activa & apparently there is more crowd in honda service centres. The instrument cluster gets an analogue speedometer, odometer & fuel indicator, the theme of the instrument cluster is really cool in special edition comprising of white, green & brown colour. Moving on to pros 1) more performance due to bigger engine 2) brown dashboard looks beautiful 3) spacious & well-shaped boot 4) large fuel tank 5) boot can be opened from ignition keyhole mentioning the cons 1) mileage is a bit less because of the bigger engine 2) fibre body is more prone to damage than metal body 3) breaks can be improved. In conclusion, i would like to say that i'm completely satisfied by suzuki access & i'll recommend it to everyone especially those who want a bit more faster gearless scooter.
    • 5

      Visual Appeal

    • 5

      Reliability

    • 4

      Comfort

    • 4

      Service Experience

    • 5

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      > 1 yr

    • Ridden for

      > 15000 kms

    • Got mileage of

      40 kmpl

    • Got mileage of

  •  1Lots of real problem  1 year ago by Mohamed Arif
    I bought suzuki access 125cc on 31 jan 2020. Since i bought this scooter, i faced all kinds of problems like won't start (kick start), self-starts not working most of the time. Some strange noise coming from the engine sound like three-wheeler auto. On 4th feb 2020 worn...
    I bought suzuki access 125cc on 31 jan 2020. Since i bought this scooter, i faced all kinds of problems like won't start (kick start), self-starts not working most of the time. Some strange noise coming from the engine sound like three-wheeler auto. On 4th feb 2020 worn start and the reason is accelerator cable disconnected. On 9th feb 2020 didn't started again the reason in carburetor failure. On 14th feb 2020 late start with a strange noise from the engine. Then i found that the dealer had sold me the demo scooter. I am a big fan of suzuki motors. Those kinds of a bad experience i am totally disappointed with suzuki. Customer care response is very worst.
    • 1

      Visual Appeal

    • 1

      Reliability

    • 1

      Comfort

    • 1

      Service Experience

    • 1

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      < 3 months

    • Ridden for

      < 5000 kms

    • Got mileage of

      25 kmpl

    • Got mileage of

  •  3A sturdy bike suitable for women 1 year ago by Asma Hasan
    I purchased this bike for my personal use. I had few choices and i wanted to go for the best bike in my view. I tried checking for reviews but it wasn't much help. Price & technology wise, most scooters were almost the same. Finally, it came down to activa, access & sco...
    I purchased this bike for my personal use. I had few choices and i wanted to go for the best bike in my view. I tried checking for reviews but it wasn't much help. Price & technology wise, most scooters were almost the same. Finally, it came down to activa, access & scooty. While activa was recommended by many, i chose access. This bike has been my steady companion for the past seven years. Never broke down, mileage is good, electrical equipment works fine, battery lasted really long till now, even the tyres are still good after nearly 40,000 kms. Bike has good space under the seat, the seat itself is comfortable. However, front shocks could have been better. This bike can have some additional features like a hand-brake or something to keep the vehicle from sliding front or back when engine is switched off, it would be really handy for women. Ladies can choose this bike confidently for its reliability & rock-solid performance.
    • 3

      Visual Appeal

    • 5

      Reliability

    • 4

      Comfort

    • 4

      Service Experience

    • 4

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      > 1 yr

    • Ridden for

      > 15000 kms

    • Got mileage of

      46 kmpl

    • Got mileage of

  •  3Suzuk is vespa 1 year ago by Akarsh Jaiswal
    I bought suzuki access 125 cbs sp form samriddhi suzuki varanasi I used it for daily commutes and some occasional fun. Buying experience was pathetic due to dealer's attitude*it has that unique out of crowd modern retro design similar to that of a vespa* it even handles...
    I bought suzuki access 125 cbs sp form samriddhi suzuki varanasi I used it for daily commutes and some occasional fun. Buying experience was pathetic due to dealer's attitude*it has that unique out of crowd modern retro design similar to that of a vespa* it even handles amazingly like that of a monocock chassis which is used often in vespa*mileage is okayish not that good as expected around 42 kmpl*engine is decent though some vibes are present Why should you buy 1) unique and retro design 2)lightweight and handling is just amazing with peppy engine. Why you should not buy 1)pathetic after sales service.
    • 5

      Visual Appeal

    • 3

      Reliability

    • 5

      Comfort

    • 1

      Service Experience

    • 4

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      6 months-1 yr

    • Ridden for

      5000-10000 kms

    • Got mileage of

      43 kmpl

    • Got mileage of

  •  1Worst quality 1 year ago by Ashok
    It got crank shaft ,replaced within 15k kms done.Its not reliable, the quality the used to manufacturing engine parts are very poor ,its not withstand for our regular usage, so i wont recommend this particular scooter to any one, don't buy it.Its my bad experience, earl...
    It got crank shaft ,replaced within 15k kms done.Its not reliable, the quality the used to manufacturing engine parts are very poor ,its not withstand for our regular usage, so i wont recommend this particular scooter to any one, don't buy it.Its my bad experience, earlier i had honda i don't have any issue with it.
    • 3

      Visual Appeal

    • 1

      Reliability

    • 4

      Comfort

    • 1

      Service Experience

    • 1

      Value for Money

    Read more
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    • Used it for

      Daily Commute

    • Owned for

      > 1 yr

    • Ridden for

      10000-15000 kms

    • Got mileage of

      41 kmpl

    • Got mileage of

  •  1Never again suzuki 1 year ago by Syed Ilyas
    It has been a pathetic experience with suzuki access 125, sep engine. This engine has a manufacturing defect which the showroom isn't ready to accept or address. Since the day i purchased the vehicle has some vibration in engine as if some parts are rubbing hard at each...
    It has been a pathetic experience with suzuki access 125, sep engine. This engine has a manufacturing defect which the showroom isn't ready to accept or address. Since the day i purchased the vehicle has some vibration in engine as if some parts are rubbing hard at each other. There is also smell of heat due to friction. But showroom says this is normal. Wtf, i have never seen any vehicle having such vibration even if it is 40 years old, and mine has done just 800 km. Suzuki has become such a bad brand. If u see complaints regarding this new access 125 there are tons of it online. Don't buy this vehicle as you'll end up with disaster. Tvs and hero vehicles are way better than these japanese scrap made vehicles.
    • 2

      Visual Appeal

    • 1

      Reliability

    • 1

      Comfort

    • 1

      Service Experience

    • 1

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      < 3 months

    • Ridden for

      < 5000 kms

    • Got mileage of

      40 kmpl

    • Got mileage of

  •  2Good bad and ugly 2 years ago by Raihan Khan
    Bought 125 special edition thinking of suzuki swift car i have and brand image of suzuki but it didn't meet my expectation. I avoided honda activa due to there long que for servicing as such there sales are very high. Soon after buying access 125 i realized i made a hug...
    Bought 125 special edition thinking of suzuki swift car i have and brand image of suzuki but it didn't meet my expectation. I avoided honda activa due to there long que for servicing as such there sales are very high. Soon after buying access 125 i realized i made a huge mistake. Suspension is so bad that i get pain in whole spine which i never encountered while riding friends activa. Service person are not well trained they do simple basic check and service. I ride mostly at comfortable speed and don't do rash driving. Mileage is not as they claim ki kam peeti hai. Utna hi peeti hai jitna baki sab scooty peeti hai.Please dont buy if you are looking for comfortable ride.
    • 3

      Visual Appeal

    • 4

      Reliability

    • 1

      Comfort

    • 3

      Service Experience

    • 2

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      3-6 months

    • Ridden for

      5000-10000 kms

    • Got mileage of

      42 kmpl

    • Got mileage of

  •  2Engine is not good 2 years ago by Kanupriya
    Engine needs to be done after 20000kms. I have been using it since 2010..And after every 20000kms with regular service...Within 2-3 months... The engine fails, Expensive spare parts and unprofessional attitude of the mechanics at dealer...As experienced at tripathi ente...
    Engine needs to be done after 20000kms. I have been using it since 2010..And after every 20000kms with regular service...Within 2-3 months... The engine fails, Expensive spare parts and unprofessional attitude of the mechanics at dealer...As experienced at tripathi enterprises, etwah.So be careful in choosing your ride. Tvs jupiter or honda activa is far a better option.
    • 4

      Visual Appeal

    • 2

      Reliability

    • 3

      Comfort

    • 1

      Service Experience

    • 3

      Value for Money

    Read more
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    • Used it for

      Daily Commute

    • Owned for

      > 1 yr

    • Ridden for

      > 15000 kms

  • I purchased my first suzuki bike, the suzuki access 125 in 2012 as i liked the looks & was satisfied by its performance when i took a test drive. Many people advised against my choice warning me that it had no resale value. I disregarded all such advise because in my vi...
    I purchased my first suzuki bike, the suzuki access 125 in 2012 as i liked the looks & was satisfied by its performance when i took a test drive. Many people advised against my choice warning me that it had no resale value. I disregarded all such advise because in my view, buying a bike for its resale value is like getting married for the benefits of divorce. My bike turned out to be good, with no major repairs required till now. Even the maintenance free battery lasted over 6 years. I faced a few problems like the carburettor leaking (which was because of improper handling by roadside service centres & not a part failure). Regular servicing & maintenance will ensure a trouble free life of this vehicle. I only faced one issue but that was an extremely grave problem. While driving the bike one day, the bearing in the gearbox broke & the rear wheel jammed (dead lock) causing the vehicle to screech to a halt. Fortunately, i wasn't going very fast nor turning & there weren't any vehicles behind me else it could have resulted in a terrible accident. This is a very serious issue & i hope suzuki must have resolved this issue in their latest bikes. The electrical system, tyres, seat, storage space etc are good but suspension wears down quickly & after a few years, it is not really comfortable on our roads at speeds over 35-40. Except for the headlight bulb once, i never had to replace any other bulb. Servicing at suzuki centres feels good, the staff usually is courteous & gives acceptable advise & the service bills are not very high. My advise to potential buyers would be to stick to authorised service centres unless you personally know the mechanic who will attend to your bike. Finally, now i have decided to sell my bike & true to the initial advise i got, the bike doesn't command a good resale value. However that is mainly due to hearsay & not because of any problems in the bike itself.
    • 3

      Visual Appeal

    • 4

      Reliability

    • 4

      Comfort

    • 4

      Service Experience

    • 4

      Value for Money

    Read more
    Was this review helpful?

    Inappropriate review? Report Abuse

    • Used it for

      Daily Commute

    • Owned for

      > 1 yr

    • Ridden for

      > 15000 kms

    • Got mileage of

      45 kmpl

    • Got mileage of

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