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Reviews of PURE EV ETrance Neo

  • User Reviews
ETrance Neo Image

3.3/5

44 Ratings

28 Reviews

5 star

36%

4 star

16%

3 star

18%

2 star

2%

1 star

27%

₹ 83,992
Avg. Ex-Showroom price

Rating Parameters

(out of 5)

3

Visual Appeal


3

Reliability


3

Performance


2

Service Experience


4

Maintenance cost

2

Extra Features


2

Comfort


3

Value for Money

Reviews on ETrance Neo

  • Most Helpful (28)
  • Most Recent (28)
  • Critical (16)
  • Positive (12)
  • For speed and retired government employees

    2 years ago


    Surya

    I bought this bike last 10 days ago. After driving with top speed of 50 km/h to 57 km/h, there was no more speed above 57 km/h to 60 km/h. I will try for a simple test with out any load in bike then show me 61 kmph. After load the bike showed me 50 km/h to 60 km/h. Its the best point. Its is used for 5' feet to 5'6 inch person freely. But its is the best bike for retired government employees and mature man and young man who love slow drives it. Its not for young man who loves speed drive. Now tension for petrol. Only charge and go. After some time go then i will comment again for this bike..

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    3

    Reliability


    3

    Performance


    3

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    6


    2


  • Battery damaged in 6 months.

    3 weeks ago


    Dharmendra Chauhan

    I purchased a PURE EV electric 2-wheeler on April 1, 2022, and within a year of ownership, I have encountered multiple instances of battery malfunction. According to the warranty terms and my understanding of the product, I expected the battery to function optimally for an extended period. However, the reality has been far from satisfactory.
    To provide a clear overview of the situation:
    1) I have filed two formal complaints about the erratic performance of the battery. PURE EV has taken the unit for repairs on both occasions and returned it to me. Unfortunately, these repairs did not result in significant improvements, and the problem persists.
    2) My feedback regarding the battery's performance issues has seemingly gone unnoticed or unaddressed by PURE EV. Despite reporting the issue and suggesting possible solutions, there has been no proactive response or follow-up from their end.
    3) Recently, I have encountered difficulties in reaching PURE EV through emails, as they have stopped responding to my communications. This lack of responsiveness has further aggravated my concerns.
    The crux of my complaint revolves around the fact that the PURE EV had originally promised a range of 120 kilometers on a single charge for the electric 2-wheeler I purchased. However, even after a year of ownership and multiple repair attempts, I find it challenging to use the vehicle for rides exceeding 70 kilometers without experiencing battery-related issues.
    Currently not able to use the scooter at all. The battery is completely dead.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Tips for other riders

    Battery damaged. Not able to use scooter. No support from OEM. No response.

    Was this review helpful?

    3


    0


  • think before you buy this bike.

    14 weeks ago


    Ramananda Hv

    The wheels have lesser dimensions and the possibility of skidding. performance wise very poor. Mileage and pickup are not as good as they claim in advertisements. service center performance average. no response from 45 days for the battery replacement given. battery performance is very poor and horrible. recommended for others NOT to buy e trance.
    service wise very poor. think before you buy.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    2

    Reliability


    2

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    buy spare battery if you would like to go for this e trance.

    Was this review helpful?

    4


    3


  • Very poor avoid to purchase etrance pure bike and scooty

    38 weeks ago


    Ant Pal Sharma

    Within six months charging problem was raised. After informing to service centre problem was not solved. They have not registered the complaint after so many calls over the last 15 days. The showroom is also closed from where I bought it. They have only one service centre in Delhi and after many calls and telling them my problem not registered my complaint for that one service centre.

    Rating Parameters

    (out of 5)

    2

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Occasional Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    14


    5


  • Worst pure ev scooter dont buy no service

    1 year ago


    Prashant

    Very worst quality scooter with no service after the sale, Hubli showroom closed, and no information was given about it, now more than three months still battery laying Dharwad center they are telling no components received from the company to replace are telling to speak to the company, but when after a long try to tollfree no replay,
    Don't buy these Pure EV brand vehicles.

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    9


    3


  • Horrible bike horrible service & horrible battery no value for money

    1 year ago


    Jabina Jamadar

    I paid 95000/- but got the invoice of 82000/- in January 2022, vehicle battery got damaged in February meanwhile on request they gave me a temporary battery after seven months I got my old battery after many follow-ups. But the very next day my vehicle was getting stuck after 3 to 4 km running I complained several times shop owner said he can't help me out as he himself is tired of the service received from the company and might shut the store soon. Guys don't buy any vehicle of pure etrance has a poor battery and poor service I paid almost 1 lakh not even using it for 3 months so will go to consumer court soon.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    2

    Performance


    1

    Service Experience


    3

    Maintenance cost

    4

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    12


    3


  • Not at all worth

    1 year ago


    Jayant

    Very inferior accessories parts are been used, even if the battery is half charged it takes nearly 4 to 5 hours to recharge, the leg mat slips very often resulting in loss if not taken care of, and too many jerks are experienced even at low speed, the headlight is also ok, not even a year has passed it started rusting.
    To be frank not at all worth this cost. Even after complaining to customer care, nothing is been done. The only assurance is been given.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    2

    Reliability


    2

    Performance


    3

    Service Experience


    3

    Maintenance cost

    2

    Extra Features

    About the Reviewer

    Used it for

    Occasional Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    7


    1


  • Buy it

    1 year ago


    Shri Ram

    I buy pure entrance neo in April 2022. The riding experience is very good. Pick-up is very good. The battery is good. The top speed is 57 to 59 . I got top speed on full charged condition 62 kmph. No maintenance is required still. I suggest all to buy this if they required and look into range in 100 km. A very low cost and imperative ev.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Performance


    5

    Service Experience


    5

    Maintenance cost

    4

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Use it like ev, not petrol bike it pays you good condition and no maintenance.

    Was this review helpful?

    5


    10


  • Pure ev scooter review

    1 year ago


    Saddam Hossain

    Purchasing review, after 4 month:
    --pros
    1. Look good
    --cons
    1. Huge sound in battery cabinet, no proper fixture to hold the battery, so it's keep on jumping, so much of sound like you are putting some rock in your dickey
    2. The worst part is charging time is very high, it takes 5 hrs. For charging for full charge, show room people told 3-4 hours..
    3. There are 6 bars on charging indicator, pick up is ok till 4 bars, 5th and 6th bar pick up is very poor. Not happy
    5. Quality of the bike is very poor, material in the parts getting rust.
    6. Side stand is very poor, its getting bend when we park on side stand. Some times its felling down
    7. The paint/prints getting pealed of after 1 month, you cannot see the indications prints on dash board and back support.
    8. Poor quality tires and shock absorbers, shock absorbers don't absorb shocks properly, you will be keep on jumping for small bumps and pits.
    It heart your back for sure.
    do not purchase this brand, please try another brand. If you still wants to purchase its upto you,

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Performance


    2

    Service Experience


    3

    Maintenance cost

    1

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    9


    8


  • Value for Money

    1 year ago


    Muralitharan

    Brought recently, have raided around 200 kms no major issues . Bike Suspension needs to be improved . Build Quality is excellent. Comfortable for daily use
    Compact and smooth while driving
    Display is very decent
    Boot space is very limited
    Easy to charge the battery .
    It takes around 4 hours for full charge

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    4

    Reliability


    4

    Comfort


    4

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    1


    3

  • For speed and retired government employees

    2 years ago


    Surya

    I bought this bike last 10 days ago. After driving with top speed of 50 km/h to 57 km/h, there was no more speed above 57 km/h to 60 km/h. I will try for a simple test with out any load in bike then show me 61 kmph. After load the bike showed me 50 km/h to 60 km/h. Its the best point. Its is used for 5' feet to 5'6 inch person freely. But its is the best bike for retired government employees and mature man and young man who love slow drives it. Its not for young man who loves speed drive. Now tension for petrol. Only charge and go. After some time go then i will comment again for this bike..

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    3

    Reliability


    3

    Performance


    3

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    6


    2


  • Battery damaged in 6 months.

    3 weeks ago


    Dharmendra Chauhan

    I purchased a PURE EV electric 2-wheeler on April 1, 2022, and within a year of ownership, I have encountered multiple instances of battery malfunction. According to the warranty terms and my understanding of the product, I expected the battery to function optimally for an extended period. However, the reality has been far from satisfactory.
    To provide a clear overview of the situation:
    1) I have filed two formal complaints about the erratic performance of the battery. PURE EV has taken the unit for repairs on both occasions and returned it to me. Unfortunately, these repairs did not result in significant improvements, and the problem persists.
    2) My feedback regarding the battery's performance issues has seemingly gone unnoticed or unaddressed by PURE EV. Despite reporting the issue and suggesting possible solutions, there has been no proactive response or follow-up from their end.
    3) Recently, I have encountered difficulties in reaching PURE EV through emails, as they have stopped responding to my communications. This lack of responsiveness has further aggravated my concerns.
    The crux of my complaint revolves around the fact that the PURE EV had originally promised a range of 120 kilometers on a single charge for the electric 2-wheeler I purchased. However, even after a year of ownership and multiple repair attempts, I find it challenging to use the vehicle for rides exceeding 70 kilometers without experiencing battery-related issues.
    Currently not able to use the scooter at all. The battery is completely dead.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Tips for other riders

    Battery damaged. Not able to use scooter. No support from OEM. No response.

    Was this review helpful?

    3


    0


  • think before you buy this bike.

    14 weeks ago


    Ramananda Hv

    The wheels have lesser dimensions and the possibility of skidding. performance wise very poor. Mileage and pickup are not as good as they claim in advertisements. service center performance average. no response from 45 days for the battery replacement given. battery performance is very poor and horrible. recommended for others NOT to buy e trance.
    service wise very poor. think before you buy.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    2

    Reliability


    2

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    buy spare battery if you would like to go for this e trance.

    Was this review helpful?

    4


    3


  • Very poor avoid to purchase etrance pure bike and scooty

    38 weeks ago


    Ant Pal Sharma

    Within six months charging problem was raised. After informing to service centre problem was not solved. They have not registered the complaint after so many calls over the last 15 days. The showroom is also closed from where I bought it. They have only one service centre in Delhi and after many calls and telling them my problem not registered my complaint for that one service centre.

    Rating Parameters

    (out of 5)

    2

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Occasional Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    14


    5


  • Worst pure ev scooter dont buy no service

    1 year ago


    Prashant

    Very worst quality scooter with no service after the sale, Hubli showroom closed, and no information was given about it, now more than three months still battery laying Dharwad center they are telling no components received from the company to replace are telling to speak to the company, but when after a long try to tollfree no replay,
    Don't buy these Pure EV brand vehicles.

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    9


    3


  • Horrible bike horrible service & horrible battery no value for money

    1 year ago


    Jabina Jamadar

    I paid 95000/- but got the invoice of 82000/- in January 2022, vehicle battery got damaged in February meanwhile on request they gave me a temporary battery after seven months I got my old battery after many follow-ups. But the very next day my vehicle was getting stuck after 3 to 4 km running I complained several times shop owner said he can't help me out as he himself is tired of the service received from the company and might shut the store soon. Guys don't buy any vehicle of pure etrance has a poor battery and poor service I paid almost 1 lakh not even using it for 3 months so will go to consumer court soon.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    2

    Performance


    1

    Service Experience


    3

    Maintenance cost

    4

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    12


    3


  • Not at all worth

    1 year ago


    Jayant

    Very inferior accessories parts are been used, even if the battery is half charged it takes nearly 4 to 5 hours to recharge, the leg mat slips very often resulting in loss if not taken care of, and too many jerks are experienced even at low speed, the headlight is also ok, not even a year has passed it started rusting.
    To be frank not at all worth this cost. Even after complaining to customer care, nothing is been done. The only assurance is been given.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    2

    Reliability


    2

    Performance


    3

    Service Experience


    3

    Maintenance cost

    2

    Extra Features

    About the Reviewer

    Used it for

    Occasional Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    7


    1


  • Buy it

    1 year ago


    Shri Ram

    I buy pure entrance neo in April 2022. The riding experience is very good. Pick-up is very good. The battery is good. The top speed is 57 to 59 . I got top speed on full charged condition 62 kmph. No maintenance is required still. I suggest all to buy this if they required and look into range in 100 km. A very low cost and imperative ev.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Performance


    5

    Service Experience


    5

    Maintenance cost

    4

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Use it like ev, not petrol bike it pays you good condition and no maintenance.

    Was this review helpful?

    5


    10


  • Pure ev scooter review

    1 year ago


    Saddam Hossain

    Purchasing review, after 4 month:
    --pros
    1. Look good
    --cons
    1. Huge sound in battery cabinet, no proper fixture to hold the battery, so it's keep on jumping, so much of sound like you are putting some rock in your dickey
    2. The worst part is charging time is very high, it takes 5 hrs. For charging for full charge, show room people told 3-4 hours..
    3. There are 6 bars on charging indicator, pick up is ok till 4 bars, 5th and 6th bar pick up is very poor. Not happy
    5. Quality of the bike is very poor, material in the parts getting rust.
    6. Side stand is very poor, its getting bend when we park on side stand. Some times its felling down
    7. The paint/prints getting pealed of after 1 month, you cannot see the indications prints on dash board and back support.
    8. Poor quality tires and shock absorbers, shock absorbers don't absorb shocks properly, you will be keep on jumping for small bumps and pits.
    It heart your back for sure.
    do not purchase this brand, please try another brand. If you still wants to purchase its upto you,

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Performance


    2

    Service Experience


    3

    Maintenance cost

    1

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    9


    8


  • Value for Money

    1 year ago


    Muralitharan

    Brought recently, have raided around 200 kms no major issues . Bike Suspension needs to be improved . Build Quality is excellent. Comfortable for daily use
    Compact and smooth while driving
    Display is very decent
    Boot space is very limited
    Easy to charge the battery .
    It takes around 4 hours for full charge

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    4

    Reliability


    4

    Comfort


    4

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    1


    3

  • For speed and retired government employees

    2 years ago


    Surya

    I bought this bike last 10 days ago. After driving with top speed of 50 km/h to 57 km/h, there was no more speed above 57 km/h to 60 km/h. I will try for a simple test with out any load in bike then show me 61 kmph. After load the bike showed me 50 km/h to 60 km/h. Its the best point. Its is used for 5' feet to 5'6 inch person freely. But its is the best bike for retired government employees and mature man and young man who love slow drives it. Its not for young man who loves speed drive. Now tension for petrol. Only charge and go. After some time go then i will comment again for this bike..

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    3

    Reliability


    3

    Performance


    3

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    6


    2


  • Battery damaged in 6 months.

    3 weeks ago


    Dharmendra Chauhan

    I purchased a PURE EV electric 2-wheeler on April 1, 2022, and within a year of ownership, I have encountered multiple instances of battery malfunction. According to the warranty terms and my understanding of the product, I expected the battery to function optimally for an extended period. However, the reality has been far from satisfactory.
    To provide a clear overview of the situation:
    1) I have filed two formal complaints about the erratic performance of the battery. PURE EV has taken the unit for repairs on both occasions and returned it to me. Unfortunately, these repairs did not result in significant improvements, and the problem persists.
    2) My feedback regarding the battery's performance issues has seemingly gone unnoticed or unaddressed by PURE EV. Despite reporting the issue and suggesting possible solutions, there has been no proactive response or follow-up from their end.
    3) Recently, I have encountered difficulties in reaching PURE EV through emails, as they have stopped responding to my communications. This lack of responsiveness has further aggravated my concerns.
    The crux of my complaint revolves around the fact that the PURE EV had originally promised a range of 120 kilometers on a single charge for the electric 2-wheeler I purchased. However, even after a year of ownership and multiple repair attempts, I find it challenging to use the vehicle for rides exceeding 70 kilometers without experiencing battery-related issues.
    Currently not able to use the scooter at all. The battery is completely dead.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Tips for other riders

    Battery damaged. Not able to use scooter. No support from OEM. No response.

    Was this review helpful?

    3


    0


  • think before you buy this bike.

    14 weeks ago


    Ramananda Hv

    The wheels have lesser dimensions and the possibility of skidding. performance wise very poor. Mileage and pickup are not as good as they claim in advertisements. service center performance average. no response from 45 days for the battery replacement given. battery performance is very poor and horrible. recommended for others NOT to buy e trance.
    service wise very poor. think before you buy.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    2

    Reliability


    2

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    buy spare battery if you would like to go for this e trance.

    Was this review helpful?

    4


    3


  • Very poor avoid to purchase etrance pure bike and scooty

    38 weeks ago


    Ant Pal Sharma

    Within six months charging problem was raised. After informing to service centre problem was not solved. They have not registered the complaint after so many calls over the last 15 days. The showroom is also closed from where I bought it. They have only one service centre in Delhi and after many calls and telling them my problem not registered my complaint for that one service centre.

    Rating Parameters

    (out of 5)

    2

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Occasional Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    14


    5


  • Worst pure ev scooter dont buy no service

    1 year ago


    Prashant

    Very worst quality scooter with no service after the sale, Hubli showroom closed, and no information was given about it, now more than three months still battery laying Dharwad center they are telling no components received from the company to replace are telling to speak to the company, but when after a long try to tollfree no replay,
    Don't buy these Pure EV brand vehicles.

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    9


    3


  • Horrible bike horrible service & horrible battery no value for money

    1 year ago


    Jabina Jamadar

    I paid 95000/- but got the invoice of 82000/- in January 2022, vehicle battery got damaged in February meanwhile on request they gave me a temporary battery after seven months I got my old battery after many follow-ups. But the very next day my vehicle was getting stuck after 3 to 4 km running I complained several times shop owner said he can't help me out as he himself is tired of the service received from the company and might shut the store soon. Guys don't buy any vehicle of pure etrance has a poor battery and poor service I paid almost 1 lakh not even using it for 3 months so will go to consumer court soon.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    2

    Performance


    1

    Service Experience


    3

    Maintenance cost

    4

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    12


    3


  • Not at all worth

    1 year ago


    Jayant

    Very inferior accessories parts are been used, even if the battery is half charged it takes nearly 4 to 5 hours to recharge, the leg mat slips very often resulting in loss if not taken care of, and too many jerks are experienced even at low speed, the headlight is also ok, not even a year has passed it started rusting.
    To be frank not at all worth this cost. Even after complaining to customer care, nothing is been done. The only assurance is been given.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    2

    Reliability


    2

    Performance


    3

    Service Experience


    3

    Maintenance cost

    2

    Extra Features

    About the Reviewer

    Used it for

    Occasional Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    7


    1


  • Buy it

    1 year ago


    Shri Ram

    I buy pure entrance neo in April 2022. The riding experience is very good. Pick-up is very good. The battery is good. The top speed is 57 to 59 . I got top speed on full charged condition 62 kmph. No maintenance is required still. I suggest all to buy this if they required and look into range in 100 km. A very low cost and imperative ev.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Performance


    5

    Service Experience


    5

    Maintenance cost

    4

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Use it like ev, not petrol bike it pays you good condition and no maintenance.

    Was this review helpful?

    5


    10


  • Pure ev scooter review

    1 year ago


    Saddam Hossain

    Purchasing review, after 4 month:
    --pros
    1. Look good
    --cons
    1. Huge sound in battery cabinet, no proper fixture to hold the battery, so it's keep on jumping, so much of sound like you are putting some rock in your dickey
    2. The worst part is charging time is very high, it takes 5 hrs. For charging for full charge, show room people told 3-4 hours..
    3. There are 6 bars on charging indicator, pick up is ok till 4 bars, 5th and 6th bar pick up is very poor. Not happy
    5. Quality of the bike is very poor, material in the parts getting rust.
    6. Side stand is very poor, its getting bend when we park on side stand. Some times its felling down
    7. The paint/prints getting pealed of after 1 month, you cannot see the indications prints on dash board and back support.
    8. Poor quality tires and shock absorbers, shock absorbers don't absorb shocks properly, you will be keep on jumping for small bumps and pits.
    It heart your back for sure.
    do not purchase this brand, please try another brand. If you still wants to purchase its upto you,

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Performance


    2

    Service Experience


    3

    Maintenance cost

    1

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    9


    8


  • Value for Money

    1 year ago


    Muralitharan

    Brought recently, have raided around 200 kms no major issues . Bike Suspension needs to be improved . Build Quality is excellent. Comfortable for daily use
    Compact and smooth while driving
    Display is very decent
    Boot space is very limited
    Easy to charge the battery .
    It takes around 4 hours for full charge

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    4

    Reliability


    4

    Comfort


    4

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    1


    3

  • For speed and retired government employees

    2 years ago


    Surya

    I bought this bike last 10 days ago. After driving with top speed of 50 km/h to 57 km/h, there was no more speed above 57 km/h to 60 km/h. I will try for a simple test with out any load in bike then show me 61 kmph. After load the bike showed me 50 km/h to 60 km/h. Its the best point. Its is used for 5' feet to 5'6 inch person freely. But its is the best bike for retired government employees and mature man and young man who love slow drives it. Its not for young man who loves speed drive. Now tension for petrol. Only charge and go. After some time go then i will comment again for this bike..

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    3

    Reliability


    3

    Performance


    3

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    6


    2


  • Battery damaged in 6 months.

    3 weeks ago


    Dharmendra Chauhan

    I purchased a PURE EV electric 2-wheeler on April 1, 2022, and within a year of ownership, I have encountered multiple instances of battery malfunction. According to the warranty terms and my understanding of the product, I expected the battery to function optimally for an extended period. However, the reality has been far from satisfactory.
    To provide a clear overview of the situation:
    1) I have filed two formal complaints about the erratic performance of the battery. PURE EV has taken the unit for repairs on both occasions and returned it to me. Unfortunately, these repairs did not result in significant improvements, and the problem persists.
    2) My feedback regarding the battery's performance issues has seemingly gone unnoticed or unaddressed by PURE EV. Despite reporting the issue and suggesting possible solutions, there has been no proactive response or follow-up from their end.
    3) Recently, I have encountered difficulties in reaching PURE EV through emails, as they have stopped responding to my communications. This lack of responsiveness has further aggravated my concerns.
    The crux of my complaint revolves around the fact that the PURE EV had originally promised a range of 120 kilometers on a single charge for the electric 2-wheeler I purchased. However, even after a year of ownership and multiple repair attempts, I find it challenging to use the vehicle for rides exceeding 70 kilometers without experiencing battery-related issues.
    Currently not able to use the scooter at all. The battery is completely dead.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Tips for other riders

    Battery damaged. Not able to use scooter. No support from OEM. No response.

    Was this review helpful?

    3


    0


  • think before you buy this bike.

    14 weeks ago


    Ramananda Hv

    The wheels have lesser dimensions and the possibility of skidding. performance wise very poor. Mileage and pickup are not as good as they claim in advertisements. service center performance average. no response from 45 days for the battery replacement given. battery performance is very poor and horrible. recommended for others NOT to buy e trance.
    service wise very poor. think before you buy.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    2

    Reliability


    2

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    buy spare battery if you would like to go for this e trance.

    Was this review helpful?

    4


    3


  • Very poor avoid to purchase etrance pure bike and scooty

    38 weeks ago


    Ant Pal Sharma

    Within six months charging problem was raised. After informing to service centre problem was not solved. They have not registered the complaint after so many calls over the last 15 days. The showroom is also closed from where I bought it. They have only one service centre in Delhi and after many calls and telling them my problem not registered my complaint for that one service centre.

    Rating Parameters

    (out of 5)

    2

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Occasional Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    14


    5


  • Worst pure ev scooter dont buy no service

    1 year ago


    Prashant

    Very worst quality scooter with no service after the sale, Hubli showroom closed, and no information was given about it, now more than three months still battery laying Dharwad center they are telling no components received from the company to replace are telling to speak to the company, but when after a long try to tollfree no replay,
    Don't buy these Pure EV brand vehicles.

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    9


    3


  • Horrible bike horrible service & horrible battery no value for money

    1 year ago


    Jabina Jamadar

    I paid 95000/- but got the invoice of 82000/- in January 2022, vehicle battery got damaged in February meanwhile on request they gave me a temporary battery after seven months I got my old battery after many follow-ups. But the very next day my vehicle was getting stuck after 3 to 4 km running I complained several times shop owner said he can't help me out as he himself is tired of the service received from the company and might shut the store soon. Guys don't buy any vehicle of pure etrance has a poor battery and poor service I paid almost 1 lakh not even using it for 3 months so will go to consumer court soon.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    2

    Performance


    1

    Service Experience


    3

    Maintenance cost

    4

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    12


    3


  • Not at all worth

    1 year ago


    Jayant

    Very inferior accessories parts are been used, even if the battery is half charged it takes nearly 4 to 5 hours to recharge, the leg mat slips very often resulting in loss if not taken care of, and too many jerks are experienced even at low speed, the headlight is also ok, not even a year has passed it started rusting.
    To be frank not at all worth this cost. Even after complaining to customer care, nothing is been done. The only assurance is been given.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    2

    Reliability


    2

    Performance


    3

    Service Experience


    3

    Maintenance cost

    2

    Extra Features

    About the Reviewer

    Used it for

    Occasional Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    7


    1


  • Buy it

    1 year ago


    Shri Ram

    I buy pure entrance neo in April 2022. The riding experience is very good. Pick-up is very good. The battery is good. The top speed is 57 to 59 . I got top speed on full charged condition 62 kmph. No maintenance is required still. I suggest all to buy this if they required and look into range in 100 km. A very low cost and imperative ev.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Performance


    5

    Service Experience


    5

    Maintenance cost

    4

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Use it like ev, not petrol bike it pays you good condition and no maintenance.

    Was this review helpful?

    5


    10


  • Pure ev scooter review

    1 year ago


    Saddam Hossain

    Purchasing review, after 4 month:
    --pros
    1. Look good
    --cons
    1. Huge sound in battery cabinet, no proper fixture to hold the battery, so it's keep on jumping, so much of sound like you are putting some rock in your dickey
    2. The worst part is charging time is very high, it takes 5 hrs. For charging for full charge, show room people told 3-4 hours..
    3. There are 6 bars on charging indicator, pick up is ok till 4 bars, 5th and 6th bar pick up is very poor. Not happy
    5. Quality of the bike is very poor, material in the parts getting rust.
    6. Side stand is very poor, its getting bend when we park on side stand. Some times its felling down
    7. The paint/prints getting pealed of after 1 month, you cannot see the indications prints on dash board and back support.
    8. Poor quality tires and shock absorbers, shock absorbers don't absorb shocks properly, you will be keep on jumping for small bumps and pits.
    It heart your back for sure.
    do not purchase this brand, please try another brand. If you still wants to purchase its upto you,

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Performance


    2

    Service Experience


    3

    Maintenance cost

    1

    Extra Features

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    9


    8


  • Value for Money

    1 year ago


    Muralitharan

    Brought recently, have raided around 200 kms no major issues . Bike Suspension needs to be improved . Build Quality is excellent. Comfortable for daily use
    Compact and smooth while driving
    Display is very decent
    Boot space is very limited
    Easy to charge the battery .
    It takes around 4 hours for full charge

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    4

    Reliability


    4

    Comfort


    4

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    1


    3

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