PURE EV ETrance Neo Price in Pune

I purchased a PURE EV electric 2-wheeler on April 1, 2022, and within a year of ownership, I have encountered multiple instances of battery malfunction. According to the warranty terms and my understanding of the product, I expected the battery to function optimally for an extended period. However, the reality has been far from satisfactory.
To provide a clear overview of the situation:
1) I have filed two formal complaints about the erratic performance of the battery. PURE EV has taken the unit for repairs on both occasions and returned it to me. Unfortunately, these repairs did not result in significant improvements, and the problem persists.
2) My feedback regarding the battery's performance issues has seemingly gone unnoticed or unaddressed by PURE EV. Despite reporting the issue and suggesting possible solutions, there has been no proactive response or follow-up from their end.
3) Recently, I have encountered difficulties in reaching PURE EV through emails, as they have stopped responding to my communications. This lack of responsiveness has further aggravated my concerns.
The crux of my complaint revolves around the fact that the PURE EV had originally promised a range of 120 kilometers on a single charge for the electric 2-wheeler I purchased. However, even after a year of ownership and multiple repair attempts, I find it challenging to use the vehicle for rides exceeding 70 kilometers without experiencing battery-related issues.
Currently not able to use the scooter at all. The battery is completely dead.

About the Reviewer

I got the ETrance Neo+ for my daughter, and it s been a great choice. The scooter is light, compact, and incredibly easy to handle, making it ideal for her daily college commutes. She rides through narrow city lanes without any trouble, and the smooth performance gives me peace of mind. It s both practical and safe perfect for young riders just starting out.

About the Reviewer

I’ve been using the ETrance Neo for a few months now, and honestly, it’s been a great decision. The scooter gives exactly what I was looking for, low maintenance, almost no daily running costs, and a stylish design that actually turns heads. It’s perfect for city rides and daily commutes without worrying about rising fuel prices.
What I like the most is how smooth it feels on the road. The ride is steady, comfortable, and really easy to handle in traffic. It’s lightweight, so even in crowded areas or while parking, it doesn’t feel like a task. The battery performance is good too, it easily covers my everyday travel distance, and I just charge it once in two or three days.
Another thing that impressed me is the design. The ETrance Neo looks compact yet modern, with a nice finish that gives it a premium touch. I’ve had a few people stop and ask about it because it looks different from regular scooters.
The best part is how much I save every month. There’s no petrol cost, no oil changes, and barely any servicing needed. It’s not just easy on the pocket but also eco-friendly, which makes me feel good about using it.
Overall, the ETrance Neo is a great value-for-money electric scooter. It’s perfect for someone who wants a practical, stylish, and affordable option for daily use. I’d definitely recommend it to anyone thinking about switching to an EV — it’s reliable, smooth, and makes everyday travel so much simpler.

About the Reviewer