3.7/5
Visual Appeal
Reliability
Performance
Comfort
Service Experience
Maintenance cost
Value for Money
Extra Features
Worst customer service
1 year ago
Akshay Chouhan
Worst customer care service, it takes 30-45 mins just to get to a customer service agent, and even after that, no proper timelines are communicated. I had a minor issue with an address mismatch for my rto registration, they requested for additional documents after 3-4 days, which I shared immediately. Now even after 6-7 days, I haven't received any information regarding any process. I haven't received any call from rto registration agency which works after you provide vahan otp. I requested customer care many times to escalate my issue or get me in touch with someone who could give me a proper response. Which I always answered or the team will get in touch with you. This is the most they have talked to me. I just wondered even before getting my vehicle, it takes so much time to resolve any issues, not sure what would happen at the time of services or roadside assistance. I feel trapped by paying the whole amount, I will not recommend anyone else to get in this situation, stick to traditional 2-vehicle companies they are also providing great options now. If this gets the attention of ola management, I would really like to resolve this issue.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Performance
Service Experience
Maintenance cost
Extra Features
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
27
7
Ola is best
2 years ago
Priyansh Adwani
I have not ridden this vehicle but all features which I see in the video are all best but its design should be improved more. It looks like classic scooty.
About the Reviewer
Used it for
Leisure Rides
Owned for
Never owned
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36
72
Review
50 weeks ago
Lokesh Saini
Easy to purchase, easy to ride with good pickup, looks awesome with simplicity, performance as per company commitments, servicing and maintenance. Buying experience was very good. Scooter was delivered directly to my house. Riding quality is best. Range is also
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
4
6
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