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Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
Performance
Maintenance cost
Extra Features
Waste money on Joy
40 weeks ago
Pritesh Pathare
DO NOT BUYI bought this vehicle in april 2021. It has troubled me a lot. The built quality is pathetic. The parts are delicate. Battery is horrible. I couldn’t ride 25kms range after a full charge 6 months after the purchase. Now the battery has gone dead and the new battery is costing 38000. Dealership has been giving me reasons and blames us for not using the vehicle properly. I would not recommend any product of this company.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Tips for other riders
Return the bike asap.
Was this review helpful?
6
5
Worst service and product don't bay this
1 year ago
Sanjay Mhaddalkar
Worst product and customer service, the battery can't take mileage 30km one-time change so I request to customer service that after the 1-month change it and took old 2nd hand battery but given the mileage 28km one-time charge. so I wrote a complaint and mail but they did;t replied and any answer from his rsm department at Pune contact person.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Performance
Service Experience
Maintenance cost
Extra Features
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
5
5
Never ever buy joy ebike, pathetic service. They are only in the market for looting
5 weeks ago
Hemraj
Bike is useless and service of joy is pathetic. My battery got faulty after about one year & the battery was submitted to the service centre 2 months + later. There is no tat, no communication & accountability. No one responds properly. Till today replacement has not been received. This is a big scam this company is not for business but for looting otherwise they would have acted fast to resolve customer issues. Total waste of money, Never buy Joy e-bike.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Was this review helpful?
0
0
Waste money on Joy
40 weeks ago
Pritesh Pathare
DO NOT BUYI bought this vehicle in april 2021. It has troubled me a lot. The built quality is pathetic. The parts are delicate. Battery is horrible. I couldn’t ride 25kms range after a full charge 6 months after the purchase. Now the battery has gone dead and the new battery is costing 38000. Dealership has been giving me reasons and blames us for not using the vehicle properly. I would not recommend any product of this company.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Tips for other riders
Return the bike asap.
Was this review helpful?
6
5
Worst service and product don't bay this
1 year ago
Sanjay Mhaddalkar
Worst product and customer service, the battery can't take mileage 30km one-time change so I request to customer service that after the 1-month change it and took old 2nd hand battery but given the mileage 28km one-time charge. so I wrote a complaint and mail but they did;t replied and any answer from his rsm department at Pune contact person.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Performance
Service Experience
Maintenance cost
Extra Features
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
5
5
Never ever buy joy ebike, pathetic service. They are only in the market for looting
5 weeks ago
Hemraj
Bike is useless and service of joy is pathetic. My battery got faulty after about one year & the battery was submitted to the service centre 2 months + later. There is no tat, no communication & accountability. No one responds properly. Till today replacement has not been received. This is a big scam this company is not for business but for looting otherwise they would have acted fast to resolve customer issues. Total waste of money, Never buy Joy e-bike.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Was this review helpful?
0
0
Waste money on Joy
40 weeks ago
Pritesh Pathare
DO NOT BUYI bought this vehicle in april 2021. It has troubled me a lot. The built quality is pathetic. The parts are delicate. Battery is horrible. I couldn’t ride 25kms range after a full charge 6 months after the purchase. Now the battery has gone dead and the new battery is costing 38000. Dealership has been giving me reasons and blames us for not using the vehicle properly. I would not recommend any product of this company.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Tips for other riders
Return the bike asap.
Was this review helpful?
6
5
Worst service and product don't bay this
1 year ago
Sanjay Mhaddalkar
Worst product and customer service, the battery can't take mileage 30km one-time change so I request to customer service that after the 1-month change it and took old 2nd hand battery but given the mileage 28km one-time charge. so I wrote a complaint and mail but they did;t replied and any answer from his rsm department at Pune contact person.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Performance
Service Experience
Maintenance cost
Extra Features
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
5
5
Never ever buy joy ebike, pathetic service. They are only in the market for looting
5 weeks ago
Hemraj
Bike is useless and service of joy is pathetic. My battery got faulty after about one year & the battery was submitted to the service centre 2 months + later. There is no tat, no communication & accountability. No one responds properly. Till today replacement has not been received. This is a big scam this company is not for business but for looting otherwise they would have acted fast to resolve customer issues. Total waste of money, Never buy Joy e-bike.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Was this review helpful?
0
0
Waste money on Joy
40 weeks ago
Pritesh Pathare
DO NOT BUYI bought this vehicle in april 2021. It has troubled me a lot. The built quality is pathetic. The parts are delicate. Battery is horrible. I couldn’t ride 25kms range after a full charge 6 months after the purchase. Now the battery has gone dead and the new battery is costing 38000. Dealership has been giving me reasons and blames us for not using the vehicle properly. I would not recommend any product of this company.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Tips for other riders
Return the bike asap.
Was this review helpful?
6
5
Worst service and product don't bay this
1 year ago
Sanjay Mhaddalkar
Worst product and customer service, the battery can't take mileage 30km one-time change so I request to customer service that after the 1-month change it and took old 2nd hand battery but given the mileage 28km one-time charge. so I wrote a complaint and mail but they did;t replied and any answer from his rsm department at Pune contact person.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Performance
Service Experience
Maintenance cost
Extra Features
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
5
5
Never ever buy joy ebike, pathetic service. They are only in the market for looting
5 weeks ago
Hemraj
Bike is useless and service of joy is pathetic. My battery got faulty after about one year & the battery was submitted to the service centre 2 months + later. There is no tat, no communication & accountability. No one responds properly. Till today replacement has not been received. This is a big scam this company is not for business but for looting otherwise they would have acted fast to resolve customer issues. Total waste of money, Never buy Joy e-bike.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Was this review helpful?
0
0
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