3.4/5
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
Performance
Maintenance cost
Extra Features
Very poor service
50 weeks ago
Rajendra Saraswat
I bought Hero optima on 8th sep. 2021. I was told about 3 years guarantee of battery, motor & controller. Now my bike controller is not working & I left that bike at the dealer shop 8 days ago. Still, i did not get it back. & the dealer is not giving any satisfactory answer. The quality of services is very poor. I never recommend buying it.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Was this review helpful?
5
3
Never buy
1 year ago
Sandeep Kumar
Please don't buy it cause worst of money.I am facing brake and all body material problems from day one.After serving scooty runs smoothly up to 10 days after that faces the same problem.I feel that I have wasted my money.If anyone wants to buy an electric scooter then I suggest the Okinawa scooters, they are reliable.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Was this review helpful?
0
2
Do not buy Hero Electric vechicle
37 weeks ago
Anil Agarwal
After the sale service is miserable, do not expect any warranty from the company. I am facing a lot of problems regarding the battery which the company has had no solution for the last one and a half months. I am unable to ride without a battery and the company is neither replacing my battery nor responding to any call or mail. I did not expect such services from a renowned company.
About the Reviewer
Used it for
Occasional Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
8
4
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