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Reviews of Hero Electric Optima

Overall rating:

3.8
216 ratings 69 reviews
  •  5  104
  •  4  46
  •  3  22
  •  2  12
  •  1  32
Hero Electric Optima Reviews

Hero Electric Optima

Avg. Ex-showroom price

₹ 51,576

Rating Parameters:

  • 3

    Visual Appeal

  • 3

    Reliability

  • 3

    Comfort

  • 3

    Service Experience

  • 3

    Value for Money

  • 5

    Performance

  • 2

    Maintenance cost

  • 4

    Extra Features

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Reviews on Optima

  •  1Waste of money  2 years ago by Lokendra Sahu
    This is the waste experience with the product and service only 10 km mileage with full charge after only 5 month this is waste product and services i have to be used never suggested to any of the other to purchase the product when i was purchase this product dealer say ...
    This is the waste experience with the product and service only 10 km mileage with full charge after only 5 month this is waste product and services i have to be used never suggested to any of the other to purchase the product when i was purchase this product dealer say that this maintenance free bike but now it creates many problems every month need to be maintained any part of the bike i feel dissatisfied with the product and service.
    • 1

      Visual Appeal

    • 1

      Reliability

    • 1

      Service Experience

    • 2

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      3-6 months

    • Ridden for

      < 5000 kms

  •  1Keep away from this !! 1 year ago by Arun
    I purchased hero electric optima and was thrilled at owning an environment friendly zero emission electric vehicle. Unfortunately that was the only thing i could be thrilled about. In exactly 16 months, the battery died. The mechanic visited my premises and give the sad...
    I purchased hero electric optima and was thrilled at owning an environment friendly zero emission electric vehicle. Unfortunately that was the only thing i could be thrilled about. In exactly 16 months, the battery died. The mechanic visited my premises and give the sad news, like we hear doctors announcing the death of their patient. But here, i was the victim. The cost of replacement was 45% of the original cost of the bike !!! not joking...Serious. Now i'm in a dilemma, should i replace this every 16 months, which is equal to buying a new bike every 2 years !!...Or simply but a decent, "good old", fossil fueled scooter. Outrageous....Keep away from this product, till they promise better batteries that last longer or cost reasonable.
    • 3

      Visual Appeal

    • 1

      Reliability

    • 3

      Comfort

    • 1

      Service Experience

    • 1

      Value for Money

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    • Used it for

      Occasional Commute

    • Owned for

      > 1 yr

    • Ridden for

      < 5000 kms

  • 2. Riding experience from my friend. I had drive this vehicle hero electric optima from my friend and it is to good and amazing experience and i like its body design and good speed its speed is 40 kmph and have drum brakes and on full charge it can drive 65 km. So guys ...
    2. Riding experience from my friend. I had drive this vehicle hero electric optima from my friend and it is to good and amazing experience and i like its body design and good speed its speed is 40 kmph and have drum brakes and on full charge it can drive 65 km. So guys i think you may take experience of hero electric optima and it is eco -friendly vehicle.
    • 5

      Visual Appeal

    • 5

      Reliability

    • 5

      Comfort

    • 5

      Service Experience

    • 5

      Value for Money

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    • Used it for

      Occasional Commute

    • Owned for

      Never owned

  •  5Review 2 years ago by Divya
    It's very nice, i got a new bike because, i love it to ride every day.This is my dream for get a new bike. I like a electric flash scooty, it's a good for college student because of sometimes,no money for petrol that's only it's helpful for everything. And it's stylish ...
    It's very nice, i got a new bike because, i love it to ride every day.This is my dream for get a new bike. I like a electric flash scooty, it's a good for college student because of sometimes,no money for petrol that's only it's helpful for everything. And it's stylish and stiffen type of scooty. It's wonder really i love it.
    • 5

      Visual Appeal

    • 5

      Reliability

    • 5

      Comfort

    • 5

      Service Experience

    • 5

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      > 1 yr

    • Ridden for

      > 15000 kms

  •  2Need upgrade 4 months ago by Prabhu
    1. Don't have comfortable foot rest for pillion ( if women as pillion sits along one side) 2. Don't shows proper battery percentage ( leans on the stand on the road ) 3. It's like bullock cart. Yes we need to brake before 20 meters to stop this vehicle presently 4. No n...
    1. Don't have comfortable foot rest for pillion ( if women as pillion sits along one side)
    2. Don't shows proper battery percentage ( leans on the stand on the road )
    3. It's like bullock cart. Yes we need to brake before 20 meters to stop this vehicle presently
    4. No need of driving licence and vehicle registration
    5. Good for senior citizens
    • 5

      Visual Appeal

    • 4

      Reliability

    • 3

      Comfort

    • 4

      Service Experience

    • 3

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      3-6 months

    • Ridden for

      5000-10000 kms

  •  1Hero Electric Optima review 1 month ago by Riya
    I bought this on 6th july 2021 and its just a waste of money in 2 months first its charger point got melt after that its brake wire got broken and after that its handle got broken from inside in just 2 months I spent rs1000 on it. In service center they didn't do anythi...
    I bought this on 6th july 2021 and its just a waste of money in 2 months first its charger point got melt after that its brake wire got broken and after that its handle got broken from inside in just 2 months I spent rs1000 on it. In service center they didn't do anything in service just clean it and tighten the brake that its. I told them the problem of handle at the time of service but they didn't do anything. I totally disagreed with this optima lithium. I suggest you all that don't buy it, its totally waste of your money.
    • 1

      Visual Appeal

    • 1

      Reliability

    • 1

      Comfort

    • 1

      Service Experience

    • 1

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      < 3 months

    • Ridden for

      < 5000 kms

  •  1Horrible bike and worst customer support 9 months ago by Animesh
    Horrible bike. After driving it for a year, i know in and out of this bike and its support. And my opinion is don't ever buy this junk bike. Reasons 1. Company claims wrong figures about its mileage of 55 km/battery. My bike never gave me more then 45 km/battery. Compan...
    Horrible bike. After driving it for a year, i know in and out of this bike and its support. And my opinion is don't ever buy this junk bike. Reasons 1. Company claims wrong figures about its mileage of 55 km/battery. My bike never gave me more then 45 km/battery. Company is fooling its customer through false claims. 2. Poor material of critical components like motor and battery. I already touched upon initial battery response. After a year, bike is giving less then 30 km on a full charge. The motor of bike has got damaged within a year. Both are covered under 3-year warranty, but support too is horrible. 3. Customer support is horrible. Even after 15 days of issue identification, company hasn't still replaced motor and battery that ere covered under a 3 year warranty. I reached out to their engineer many times a day, but no response from him. He neither picks up the calls, nor responds on whats-app. All the goodwill of hero motor corp is getting damaged because of this company (hero electric) and its employees. Now, if you have spare money to waste, then still there are better options that this junk piece of bike. Give it to some beggar rather than cribbing after investing in this junk bike. My final verdict.... Never even think in your dreams of investing money in this bike.
    • 3

      Visual Appeal

    • 1

      Reliability

    • 3

      Comfort

    • 4

      Service Experience

    • 1

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      > 1 yr

    • Ridden for

      < 5000 kms

  • Do not buy e-scooty , otherwise you will suffer . I am writing this review after using middle of 2016 . Worst battery service . Stock battery dies within 1 year and 2 months . I did not use 8 months thereafter . Then I installed new set of battery middle of 2018 and wis...
    Do not buy e-scooty , otherwise you will suffer . I am writing this review after using middle of 2016 . Worst battery service . Stock battery dies within 1 year and 2 months . I did not use 8 months thereafter . Then I installed new set of battery middle of 2018 and wished this time more careful about battery than before . But what a bog mistake . Now again I am suffering . New battery dies again within 1 year only . Let me clear that I am very careful about battery . I never charged it to the load of 100% . I always charged less than 100% . I never loaded my scooty to much because I was fearful about over-load damage . I always discharged it fully before charge again . And every time I gave at least 1 hour rest , before and after charging . But still it depressed me .
    • 3

      Visual Appeal

    • 1

      Reliability

    • 4

      Comfort

    • 1

      Service Experience

    • 1

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      > 1 yr

    • Ridden for

      > 15000 kms

  •  5Review 3 years ago by Bs
    Very attractive beautiful,eco green the hero electric cruz, although features a only a 250watt electric motor, comes with telescopic front forks and an advanced throttle mechanism that helps in quick acceleration. The cruz also features a large storage section and can t...
    Very attractive beautiful,eco green the hero electric cruz, although features a only a 250watt electric motor, comes with telescopic front forks and an advanced throttle mechanism that helps in quick acceleration. The cruz also features a large storage section and can travel 70km on a single charge. The cruz, owing to its small engine, need not be registered by the rto, nor does it require a licence.
    • 5

      Comfort

    • 5

      Service Experience

    • 5

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      < 3 months

    • Ridden for

      < 5000 kms

  • Really nice to ride in it.I have it for nearly for 5 years. Electrically chargeable. Doesn't require licences to drive,doesn't require helmet but it will be safe to wear.I changed the battery twice for 2 and 1/2 years but the shop retailers suggested for only for one ye...
    Really nice to ride in it.I have it for nearly for 5 years. Electrically chargeable. Doesn't require licences to drive,doesn't require helmet but it will be safe to wear.I changed the battery twice for 2 and 1/2 years but the shop retailers suggested for only for one year.I will be a good choice to buy it.In full charge it will travel about 55km at 30km second .
    • 4

      Visual Appeal

    • 4

      Reliability

    • 4

      Comfort

    • 4

      Service Experience

    • 5

      Value for Money

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    • Used it for

      Everything

    • Owned for

      > 1 yr

    • Ridden for

      5000-10000 kms

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Hero Electric Optima Expert Opinion

  • Good Things

    • Light weight aids easy handling
    • Large wheels offer added stability
    • Features LED headlamps
  • Could be Better

    • Long battery charging time
    • Does not get disc brake even as an option

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