User Reviews of Hero Electric Optima CX

Overall rating:3.3 / 530 ratings

Value for money. You recover cost in 15000km

1 week ago by Rohit Grover 1,462 views

I am writing after one month of using a single battery scooty. Pros: best for riding in the city. Good pickup comparable to my activa but a bit lower. Good shocker for a bumpy road, good headlight, amazing looks, gives 70% of claimed mileage in city traffic. Attractive price compared to others. You should recover your scooty cost in 20000 km and the battery replacement cost in another 7000.
Cons: delicate plastics, less leg room, low boot space in dual battery, the seat has a bump separating the pillion which is uncomfortable, I got it covered with foam.

Tips for Hero Electric Optima CX

Don't wait to recharge. Do it when at 25% so as to be ready.

5
Visual Appeal
5
Reliability
4
Comfort
5
Service Experience
4
Value for Money

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Used it for
Occasional Commute
Owned for
< 3 months
Ridden for
< 5000 kms

More Reviews on Optima CX

Most Helpful (9)Most Recent (9)Critical (4)Positive (5)

4Great bee 2 months ago by Kishore
Great to see to bike riding experience was great. Need to improve some more features on pricing and also look and variant and mileage increase aspects to make the bike runs in the market first as per the customer expectations. So I will be glad to be here to get the pri...
Great to see to bike riding experience was great. Need to improve some more features on pricing and also look and variant and mileage increase aspects to make the bike runs in the market first as per the customer expectations. So I will be glad to be here to get the price for the bike. Thanks.
- 3
  Visual Appeal
- 4
  Reliability
- 4
  Comfort
- 4
  Service Experience
- 4
  Value for Money
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- Used it for
  Everything
- Owned for
  6 months-1 yr
- Ridden for
  < 5000 kms
3Ok not so great 3 months ago by Rishit
See there are many problems, the build quality is not good, the battery showing software is faulty the scooty stops without warning, the brakes are not so good and it's pricy compared to its rate and features using it from around 1 year so at last, I could say it's ok n...
See there are many problems, the build quality is not good, the battery showing software is faulty the scooty stops without warning, the brakes are not so good and it's pricy compared to its rate and features using it from around 1 year so at last, I could say it's ok not so great, it really destroyed my ev enthusiasm, also it given 50 km range is false the real range is around 36 km.
- 4
  Visual Appeal
- 1
  Reliability
- 4
  Comfort
- 1
  Service Experience
- 1
  Value for Money
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- Used it for
  Daily Commute
- Owned for
  > 1 yr
- Ridden for
  < 5000 kms
2Don't buy splendor is much better then this. 5 months ago by Singha
1 . Vary bad sales persons in all over kolkata. 2 . Good but not worth it. 3 . Nothing good in instrument cluster, battery indicator is not good no information about range respect to remaining charge. 4 . Brakes are not good. Check every parts carefully and don't rush. ...
1 . Vary bad sales persons in all over kolkata.
2 . Good but not worth it.
3 . Nothing good in instrument cluster, battery indicator is not good no information about range respect to remaining charge.
4 . Brakes are not good. Check every parts carefully and don't rush.
5 . I will recommend not to buy it,
- 2
  Visual Appeal
- 1
  Reliability
- 4
  Comfort
- 1
  Service Experience
- 1
  Value for Money
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- Used it for
  Daily Commute
- Owned for
  < 3 months
- Ridden for
  < 5000 kms
5Value for money 9 months ago by Warren Stockings
The scooty is one of the best budget scooty out there. The style is decent as in a scooty. The motor is powerful enough to power the scooty. The speed is optimal and the battery life is decent. Overall a great package in then aggressive pricing. You will surely enjoy it...
The scooty is one of the best budget scooty out there. The style is decent as in a scooty. The motor is powerful enough to power the scooty. The speed is optimal and the battery life is decent. Overall a great package in then aggressive pricing. You will surely enjoy it. Suspension is also good to drive within the city and you can do little bit of off roading too.
- 4
  Visual Appeal
- 5
  Reliability
- 4
  Comfort
- 4
  Service Experience
- 4
  Value for Money
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- Used it for
  Occasional Commute
- Owned for
  < 3 months
- Ridden for
  < 5000 kms
3Worst customer service 10 months ago by Rajinder
Servicing and maintenance- writing here my honest review, bought vehicle on 7 Sep 2021 after 20 days I found crack on vehicle. Inform to salesman of showroom. After daily follow-up they did nothing. Hero had worst customer service. I have write couple of mails to custom...
Servicing and maintenance- writing here my honest review, bought vehicle on 7 Sep 2021 after 20 days I found crack on vehicle. Inform to salesman of showroom. After daily follow-up they did nothing. Hero had worst customer service. I have write couple of mails to customer care but did not get proper reply & service manager told me that I have to pay for that accessory which is broken without any cause. Mileage wise its good. You can't ride in night as its light is so so dim hardly 10 meter area is visible. One word review worst service care.
- 4
  Visual Appeal
- 1
  Reliability
- 4
  Comfort
- 1
  Service Experience
- 4
  Value for Money
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- Used it for
  Daily Commute
- Owned for
  < 3 months
- Ridden for
  < 5000 kms
5Very good bike 10 months ago by Sonu Kushwaha
This is a good electric bike. I am happy with this bike. After my journey , thanks for hero electric optima I have suggested my friends and family relatives to buy this bike. My home has two electric bikes at home. Thank you hero team....
This is a good electric bike. I am happy with this bike. After my journey , thanks for hero electric optima I have suggested my friends and family relatives to buy this bike. My home has two electric bikes at home. Thank you hero team.
- 5
  Visual Appeal
- 5
  Reliability
- 5
  Comfort
- 5
  Service Experience
- 4
  Value for Money
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- Used it for
  Everything
- Owned for
  3-6 months
- Ridden for
  < 5000 kms
4Most comfortable in all aspects and best scooty overall 10 months ago by Shiva Kumar
This is the best model of hero electric And this is most decent and a good electric vehicle which runs at normal speed for more than 100kms on single charge this is eco friendly and antitheft scooter and more over this is of budget friendly which includes most comforts ...
This is the best model of hero electric
And this is most decent and a good electric vehicle which runs at normal speed for more than 100kms on single charge this is eco friendly and antitheft scooter and more over this is of budget friendly which includes most comforts to choose a e-vehicle only the problem is it cant exceed more than 40 km/h and looking is quite simple not too attractive overall this model is the considerable as top 10electric scooty available in India.
- 3
  Visual Appeal
- 3
  Reliability
- 4
  Comfort
- 4
  Service Experience
- 4
  Value for Money
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- Used it for
  Leisure Rides
- Owned for
  > 1 yr
- Ridden for
  5000-10000 kms
5Pocket friendly in comparison to other ev bikes amazing features 11 months ago by Secret
This is something worth buying. I bought it almost 1 year ago. Its battery is just superb. While it is very silent and does not make any sound while starting. Its looks are not great but its performance is awesome. It has a very low maintenance. It has a very good range...
This is something worth buying. I bought it almost 1 year ago. Its battery is just superb. While it is very silent and does not make any sound while starting. Its looks are not great but its performance is awesome. It has a very low maintenance. It has a very good range and speed. Its ride is smother than ola s1 and Ather 450x, which I test ride.
- 4
  Visual Appeal
- 5
  Reliability
- 5
  Comfort
- 5
  Service Experience
- 5
  Value for Money
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- Used it for
  Everything
- Owned for
  > 1 yr
- Ridden for
  < 5000 kms
1Don't go for hero electric 11 months ago by Pradeep Gupta
Buying experience Waiting for 15 days but no option to see even dummy. So that one can decide whether to buy it or not. Riding experience Just ok. Continues noise on tires when drive with 2 persons and even service center don't have permanent solution for this. Details ...
Buying experience
Waiting for 15 days but no option to see even dummy. So that one can decide whether to buy it or not.
Riding experience
Just ok. Continues noise on tires when drive with 2 persons and even service center don't have permanent solution for this.
Details about looks, performance etc.
Looks are good and performance is also ok.
Servicing and maintenance
Worst service. No service center available near me and if go to a service center which is 10km distance from my location then they always need complete day to do service and also the quality of service and parts used are very bad.
Item replaced at the time of service again stops working in 1 day and on next visit service center need charges for same issue.
No way to contact any heads, no one pick call when contact on customer care number.
Tried to talk on chat but they are saying use website and submit feedback but they don't know where is the option of giving feedback.
Pros
Electric
Cons
Service
Quality of material used
Quality of charger
Final words don't buy this company product because added hero doesn't make it a product of actual hero. It seams link they have given contract to some Chinese company
- 3
  Visual Appeal
- 2
  Reliability
- 2
  Comfort
- 1
  Service Experience
- 2
  Value for Money
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Inappropriate review? Report Abuse
- Used it for
  Daily Commute
- Owned for
  6 months-1 yr
- Ridden for
  < 5000 kms

User Reviews of Hero Electric Optima CX

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