Variant | Price | Specifications | |
---|---|---|---|
Optima CX 2.0 | ₹ 1,04,960 On-Road | Drum Brakes, Alloy Wheels Get Offers | |
Optima CX 5.0 | ₹ 1,31,535 On-Road | Drum Brakes, Alloy Wheels Get Offers |
3.1/5
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
Worst customer service
2 years ago
Rajinder
Servicing and maintenance- writing here my honest review, bought vehicle on 7 Sep 2021 after 20 days I found crack on vehicle. Inform to salesman of showroom. After daily follow-up they did nothing. Hero had worst customer service. I have write couple of mails to customer care but did not get proper reply & service manager told me that I have to pay for that accessory which is broken without any cause. Mileage wise its good. You can't ride in night as its light is so so dim hardly 10 meter area is visible. One word review worst service care.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Was this review helpful?
47
24
Don't buy electric scooter
1 year ago
Sahi
It cost me rs.72000 and all the pros are written is fake because it only goes to 50 km in one charge and service cast 300 rs. After every 4 months so, I think don't buy an electric scooter if you are looking for one because all material is a Chinese type materialAnd the service center does not resolve issues because they do not take any care. When I go to service they don't touch scooty after 1 to 2hr after complaint and make pressure they touch and give service but all service are lower than 3rd class I recommend taking a petrol vehicle. Because the electric scooty cost is more and the service is very very poor.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Was this review helpful?
35
18
Low quality vehicles
1 year ago
M L Jatiya
I brought this scooter last month and after one month all displays of bikes have gone blank no spare is available at the nearest dealer. Also, I have not received a subsidy after one month. Please do not buy any hero electric vehicles. Hero electric customer care also does not respond well on call and does not know about anything for customer related quires.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Was this review helpful?
27
22
₹ 1,04,960
On Road Price in Rajouri
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