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User Reviews of Bounce Infinity E1

Overall rating:3.3 / 550 ratings
2

Lies infinity

1 month ago by Mohamed Latheef 366 views

Buying experience - extremely poor and deceptive. Bounce infinity should be called lies infinity because they never stop giving false promises and their cs team only knows to apologize and will not have any info. Today is exactly 2 months since I took bike delivery and yet to get the registration number and still using a big huge temporary charger when it was assured it will be given in 7 days and 1 month respectively. The vehicle range is 70 km with a max speed of approx 38 kmph, but cs team says 85 km range. Only lies, true lies, and lies. Don't buy!
Everything they say is a lie. When I did my booking, they gave a delivery date and extended 3-4 times.
They said the vehicle will be delivered at the doorstep, which they said it is not possible at the time of delivery and I had to travel from north bengaluru to south bengaluru after visiting the office, most of them were clueless as to whom they need to guide to.
A few times vehicle breakdowns due to a faulty brake switch and the app never get connected with the phone.
The side stand doesn't help the vehicle to tilt properly towards the left and had scenarios where just because of wind, the vehicle fell towards the right a few times
If 2 adults travel there is some kind of wobbling in the seat.
Indian women who sit on one side, cannot sit, as they didn't provide a footrest.
Ask anything about accessories, they will say it will come in a few days and no update.
Whenever we call cs number, they will ask us to write an email and when we write an email, the response will be to the contact number, it may sound joke but really frustrating and annoying.
Cs team will say they will call back to resolve the issue, but they wouldn't call back. There is no coordination and crm in place, need to repeat the same issue to multiple people or will get calls back to back for the same query.
Honestly, I don't like riding this bike now because of so much stress in getting things in place. If there is an option buyback, lies infinity please do, so I can bounce with happiness!
My request, please don't buy this vehicle not just because of poor poor cs and deception but also because of really less range, especially for a city like bengaluru, where the distance from one corner to another is 40 kms approximately and you will end up only going 1 side and need return by getting a pickup van. The current charger which is given is big and it isn't compatible to carry and if we have to carry, you cannot big plug point (12 amps) easily.
I believe the drag option is for that reason as the company executives were sure we will end up dragging than riding.
If we go with eco mode, you cannot cross beyond 38 kmph, and a cyclist overtakes us at this speed.

Tips for Bounce Infinity E1

No tips for this vehicle, because just don't buy.

  • 4

    Visual Appeal

  • 3

    Reliability

  • 3

    Comfort

  • 1

    Service Experience

  • 1

    Value for Money

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  • Used it for

    Everything

  • Owned for

    < 3 months

  • Ridden for

    < 5000 kms

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  •  5So far all good  5 days ago by Urgith
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  •  5Looks really pretty in red 2 weeks ago by Vishwa
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  • 1) I was pre-emptively contacted through digital medium on the status of my vehicle, and the purchasing process was smooth, though the price increase was a bit shocking. 2) being a user of bounce rentals, all the problems faced in their ev is sorted in this. The dynamic...
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  •  5Infinity 3 weeks ago by Mathurbootheswaran
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  •  1Bounce infinite lies l1 1 month ago by Aravind Chatla
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    • Used it for

      Everything

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Expert Reviews on Infinity E1

Bounce Infinity E1: First Ride Review

Bounce Infinity E1: First Ride Review

23 February 2022
Neil Nair

Here is the Infinity E1- the first-ever offering from Bounce, a Bengaluru-based EV company. Now, apart from how it rides and etcetera, I wanted to find out what makes the E1 stand apart from the rest of the herd because a boatload of EVs with a boatload of claims is easy to...

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