User Review of Aura by Naveen Kumar

Worst scooter, lots of complaints, service centre with irresponsible staff, delayed service with unsatisfactory service, never buy this scooter, strongly recommend buying another company that is better than this. If you buy this scooter, you should buy a service technician permanently because every month you need the service.

About the Reviewer

I purchased the Benling e-bike ( model: Benling Aura LI ) 1 and half years ago more than one year that bike had some small issues only. But now some spare parts are not available in the room. So many problems on the bike side stand damage, center stand damage, front break hose damage, head light not working, indicated light not working, light switch not working, Bumper quality very poor, Bike fibre quality also very poor, and Benling bike not worth for using after one year, Like a kids bike. We are not supported by the Benling company and also I am never referring to anyone who buys Benling bikes—a failed company.

About the Reviewer

Very bad quality scooter. After sel service is very poor. Spair parts are very costly. I can use this scooter last 2 years. I can spend 40000 more money. Very poor quality schooter. Don't buy please safe your money.

About the Reviewer

1. such a good promotion and promise to customers to sell the bike
2. good but the back person little bit uncomfortable in riding
3. looks ok but the performance little bit down
4 .worst service in the Indian market, even marketing and service managers not responsible and not respond 😑 to the customer problems
5.pros:- bdlc motor good in vehicle 👍
Cons:-1. height issues for small persons
2. cheap parts replaced in the service side at the service time and more paying from the customers but the same issue repeating
3. digital meter not working properly
4.kms economy not showing in digital display
5. Footrest not available for second-person
6. selling time promises are thrown in river and asking money each and every part
7 worst product quality and low level of material used in the making the vehicle
8 distributors wrong commitment to customers
9 good services in the market automatically sales in the market 👎

About the Reviewer

Don't buy this scooty waste of money and low build quality am using this scooty service center people also not responding to my scooty battery is a problem. The showroom is closed, I am contacting the Telangana distributor they have said no service for the batteries. Don't purchase, they are only selling these bikes with no response to customers.

About the Reviewer

I purchased it to have an eco and budget-friendly vehicle. I wanted to have a smooth experience for my daily ride. However, the vehicle is causing so much trouble. Every day there is one or the other problem. And the charges for the service are too high. The service is pathetic. No response no help and takes weeks and months to repair it that to on such a way that it again gives the same and in fact more issues after a few days. I would not recommend anyone to buy it as this is the worst decision of my life

About the Reviewer

I serviced my scooty
This company staff is very badly behavior with me
When I serviced my scooty there after service
I asked this company owner from only
50 rs. Discount...
The suddenly he remove key from scooty..
My scooty service bill 1300.rs.
I paid 1250..I ask friendly for 50 rs. Discount. That time there owner very badly behavior with me
And this owner remove key from my scooty...
They told me if you never pay 50. Rupees
We will never give your scooty key 🔑
There service is very third class
I told everyone for this
company service
I never recommended to buy Benling any products

Easy purchase, better riding experience, good looking and performance, good service and maintenance, soft behavior of shop owner when contacting any problems regarding the scooter, back side modification may be good for more good looking, the key, start key button, horn needs to be more quality, need more features to be added to next generation.

About the Reviewer

Worst experience showroom & service center both closed for permanent.
skip china's brands and go to big brands that can stay/active in the market to better assistance of customers.
After one year of indicators, switch/gear/lamp switch everything not working. The key sensor also poor battery is good enough. The battery is jumping while driving.

About the Reviewer

Worst scooter, lots of complaints, service centre with irresponsible staff, delayed service with unsatisfactory service, never buy this scooter, strongly recommend buying another company that is better than this. If you buy this scooter, you should buy a service technician permanently because every month you need the service.

About the Reviewer

I purchased the Benling e-bike ( model: Benling Aura LI ) 1 and half years ago more than one year that bike had some small issues only. But now some spare parts are not available in the room. So many problems on the bike side stand damage, center stand damage, front break hose damage, head light not working, indicated light not working, light switch not working, Bumper quality very poor, Bike fibre quality also very poor, and Benling bike not worth for using after one year, Like a kids bike. We are not supported by the Benling company and also I am never referring to anyone who buys Benling bikes—a failed company.

About the Reviewer

Very bad quality scooter. After sel service is very poor. Spair parts are very costly. I can use this scooter last 2 years. I can spend 40000 more money. Very poor quality schooter. Don't buy please safe your money.

About the Reviewer

1. such a good promotion and promise to customers to sell the bike
2. good but the back person little bit uncomfortable in riding
3. looks ok but the performance little bit down
4 .worst service in the Indian market, even marketing and service managers not responsible and not respond 😑 to the customer problems
5.pros:- bdlc motor good in vehicle 👍
Cons:-1. height issues for small persons
2. cheap parts replaced in the service side at the service time and more paying from the customers but the same issue repeating
3. digital meter not working properly
4.kms economy not showing in digital display
5. Footrest not available for second-person
6. selling time promises are thrown in river and asking money each and every part
7 worst product quality and low level of material used in the making the vehicle
8 distributors wrong commitment to customers
9 good services in the market automatically sales in the market 👎

About the Reviewer

Don't buy this scooty waste of money and low build quality am using this scooty service center people also not responding to my scooty battery is a problem. The showroom is closed, I am contacting the Telangana distributor they have said no service for the batteries. Don't purchase, they are only selling these bikes with no response to customers.

About the Reviewer

I purchased it to have an eco and budget-friendly vehicle. I wanted to have a smooth experience for my daily ride. However, the vehicle is causing so much trouble. Every day there is one or the other problem. And the charges for the service are too high. The service is pathetic. No response no help and takes weeks and months to repair it that to on such a way that it again gives the same and in fact more issues after a few days. I would not recommend anyone to buy it as this is the worst decision of my life

About the Reviewer

I serviced my scooty
This company staff is very badly behavior with me
When I serviced my scooty there after service
I asked this company owner from only
50 rs. Discount...
The suddenly he remove key from scooty..
My scooty service bill 1300.rs.
I paid 1250..I ask friendly for 50 rs. Discount. That time there owner very badly behavior with me
And this owner remove key from my scooty...
They told me if you never pay 50. Rupees
We will never give your scooty key 🔑
There service is very third class
I told everyone for this
company service
I never recommended to buy Benling any products

Easy purchase, better riding experience, good looking and performance, good service and maintenance, soft behavior of shop owner when contacting any problems regarding the scooter, back side modification may be good for more good looking, the key, start key button, horn needs to be more quality, need more features to be added to next generation.

About the Reviewer

Worst experience showroom & service center both closed for permanent.
skip china's brands and go to big brands that can stay/active in the market to better assistance of customers.
After one year of indicators, switch/gear/lamp switch everything not working. The key sensor also poor battery is good enough. The battery is jumping while driving.

About the Reviewer

Worst scooter, lots of complaints, service centre with irresponsible staff, delayed service with unsatisfactory service, never buy this scooter, strongly recommend buying another company that is better than this. If you buy this scooter, you should buy a service technician permanently because every month you need the service.

About the Reviewer

I purchased the Benling e-bike ( model: Benling Aura LI ) 1 and half years ago more than one year that bike had some small issues only. But now some spare parts are not available in the room. So many problems on the bike side stand damage, center stand damage, front break hose damage, head light not working, indicated light not working, light switch not working, Bumper quality very poor, Bike fibre quality also very poor, and Benling bike not worth for using after one year, Like a kids bike. We are not supported by the Benling company and also I am never referring to anyone who buys Benling bikes—a failed company.

About the Reviewer

Very bad quality scooter. After sel service is very poor. Spair parts are very costly. I can use this scooter last 2 years. I can spend 40000 more money. Very poor quality schooter. Don't buy please safe your money.

About the Reviewer

1. such a good promotion and promise to customers to sell the bike
2. good but the back person little bit uncomfortable in riding
3. looks ok but the performance little bit down
4 .worst service in the Indian market, even marketing and service managers not responsible and not respond 😑 to the customer problems
5.pros:- bdlc motor good in vehicle 👍
Cons:-1. height issues for small persons
2. cheap parts replaced in the service side at the service time and more paying from the customers but the same issue repeating
3. digital meter not working properly
4.kms economy not showing in digital display
5. Footrest not available for second-person
6. selling time promises are thrown in river and asking money each and every part
7 worst product quality and low level of material used in the making the vehicle
8 distributors wrong commitment to customers
9 good services in the market automatically sales in the market 👎

About the Reviewer

Don't buy this scooty waste of money and low build quality am using this scooty service center people also not responding to my scooty battery is a problem. The showroom is closed, I am contacting the Telangana distributor they have said no service for the batteries. Don't purchase, they are only selling these bikes with no response to customers.

About the Reviewer

I purchased it to have an eco and budget-friendly vehicle. I wanted to have a smooth experience for my daily ride. However, the vehicle is causing so much trouble. Every day there is one or the other problem. And the charges for the service are too high. The service is pathetic. No response no help and takes weeks and months to repair it that to on such a way that it again gives the same and in fact more issues after a few days. I would not recommend anyone to buy it as this is the worst decision of my life

About the Reviewer

I serviced my scooty
This company staff is very badly behavior with me
When I serviced my scooty there after service
I asked this company owner from only
50 rs. Discount...
The suddenly he remove key from scooty..
My scooty service bill 1300.rs.
I paid 1250..I ask friendly for 50 rs. Discount. That time there owner very badly behavior with me
And this owner remove key from my scooty...
They told me if you never pay 50. Rupees
We will never give your scooty key 🔑
There service is very third class
I told everyone for this
company service
I never recommended to buy Benling any products

Easy purchase, better riding experience, good looking and performance, good service and maintenance, soft behavior of shop owner when contacting any problems regarding the scooter, back side modification may be good for more good looking, the key, start key button, horn needs to be more quality, need more features to be added to next generation.

About the Reviewer

Worst experience showroom & service center both closed for permanent.
skip china's brands and go to big brands that can stay/active in the market to better assistance of customers.
After one year of indicators, switch/gear/lamp switch everything not working. The key sensor also poor battery is good enough. The battery is jumping while driving.

About the Reviewer