PURE EV ETrance Neo Price in Waranakadoli

I purchased a PURE EV electric 2-wheeler on April 1, 2022, and within a year of ownership, I have encountered multiple instances of battery malfunction. According to the warranty terms and my understanding of the product, I expected the battery to function optimally for an extended period. However, the reality has been far from satisfactory.
To provide a clear overview of the situation:
1) I have filed two formal complaints about the erratic performance of the battery. PURE EV has taken the unit for repairs on both occasions and returned it to me. Unfortunately, these repairs did not result in significant improvements, and the problem persists.
2) My feedback regarding the battery's performance issues has seemingly gone unnoticed or unaddressed by PURE EV. Despite reporting the issue and suggesting possible solutions, there has been no proactive response or follow-up from their end.
3) Recently, I have encountered difficulties in reaching PURE EV through emails, as they have stopped responding to my communications. This lack of responsiveness has further aggravated my concerns.
The crux of my complaint revolves around the fact that the PURE EV had originally promised a range of 120 kilometers on a single charge for the electric 2-wheeler I purchased. However, even after a year of ownership and multiple repair attempts, I find it challenging to use the vehicle for rides exceeding 70 kilometers without experiencing battery-related issues.
Currently not able to use the scooter at all. The battery is completely dead.

About the Reviewer

I mostly use the ETrance Neo for short 5–10 km rides around town—whether it's going to the market, gym, or occasionally to the office. It’s incredibly comfortable and reliable, and I’ve seen a noticeable drop in my daily travel expenses. Charging it is hassle-free, and the range easily covers all my routine errands. Plus, its stylish design often turns heads—a bonus for a practical ride like this!

About the Reviewer

I got the ETrance Neo+ for my daughter, and it s been a great choice. The scooter is light, compact, and incredibly easy to handle, making it ideal for her daily college commutes. She rides through narrow city lanes without any trouble, and the smooth performance gives me peace of mind. It s both practical and safe perfect for young riders just starting out.

About the Reviewer