User Review of S1 [2021-2023] by Amit Babhale

It was worst purchase experience, since last one month it was due to deliver and customer care does not have any clue, all documents, registration completed within 10-11 days from purchase, however since last 3 weeks it is pending to deliver. If customer is paying upfront full amount how come company cheat and could not deliver product within agreed time. Forgot about agreed time you have to follow up repeatedly with customer care w/o any clue what is process they follow, if you want waste your money and have worst purchase experience , buy OLA electric scooter. Right now i do not have any experience on OLA scooter driving so can't comment on quality, but i can guess that will also be sub standard, post sale will have same pathetic customer service, so suggest you based on my experience stay away from OLA.

About the Reviewer

1. The buying experience was good and smooth.
2. Riding is also good, getting good mileage and power
3. Looks good
Now comes the main things why I don't recommend this bike to anyone.
Look at the youtube and online reviews, OLA really suck on service. The service center doesn't even bother to answer your query or resolve it. They are only interested in general service (that's the only thing they know). They say they don't get extra training or manpower to maintain a good service level. We had an issue with breaking and we were behind the Service center for almost a month.
We did escalations via email, Twitter, Facebook, and Instagram, no use. Even tagging the CEO doesn't work out, for each, they will answer we are working on your issue, and it's escalated. But if you ask for how long the escalated issue will go on, they will again say the same comment, no answer for the asked questions. We did follow up for almost 30 + days and then left it. Sold the bike now can't tolerate this f***ng service level.
Best of luck to those who still go for it god save you.
Better to go with any brand company like TVS or Hero even though the range is less, you will have peace of mind. If not wait for their best products to come.

About the Reviewer

Very poor service for 20 days my scooter is at home and shows a system issue but the service team as well as the sales team is not responding. I got the problem from day 1 but was unable to resolve it. The Ola Electric app is also not working and not showing my scooter. Very bad experience after purchasing this scooter.

About the Reviewer

The vehicle was delivered late after booking and after using for 3months the Ola vehicle, it has started giving problems. There is also proper support and service from Ola customer service. I started hating this vehicle, customers will lose hope if they do so. Very worst experience. It stops suddenly, and don't get started.

About the Reviewer

OLA scooters are really game-changers in the automobile industry.
The booking and delivery of the scooter are far better than before. Good response from the sales and service team as well.
The scooter is lightweight and has good pickup in its competitor's range. Kottayam has hardly any fertile roads and the driving is smooth on the ups and downs across the street. The service requirement is still not required.
All together a fun bike to ride around.

About the Reviewer

It's been 4 months since I bought this bike. I ride it to travel to work for around 40 kms daily, and it has started hanging. 5-6 episodes occurred, even after service people repaired it. cannot trust this bike. Stops in the middle of traffic. Once the truck from behind was almost coming and hitting me as it got hang in between.
it would be the worst investment to buy this.
Very risky to health and inconvenient
And the service is a big hassle. it's not easily available as we have to raise a ticket and they take days to come home, even after the ticket is issued

About the Reviewer

It was a good experience, I bought it for around 110k Indian rupees and it has an amazing slick build, I don't have to worry about service or maintenance as much and it's way better than petrol scooters, the pros are that it gives very high mileage and great performance, cons would be charging time.

About the Reviewer

From day one I have had a very bad experience with this bike. On day one bike's side stand broke down.
It's broken twice in two months. Now bike has been standing idle for the last 4 days waiting for service personnel to come and repair it. Don't rely on the side stand of this bike. Get one main stand fitted with extra cost.

About the Reviewer

Worst experience with Ola S1.
Booked s1x on Feb with a delivery date of 3rd March. No response from Ola even after 3rd March. After many follow-ups with their call center, at last delivery happened on 29th March. Within 6 kms driving it stopped abruptly and did not turn on. The roadside assistance and support team does not really care about the customer's pain and issues.
Don't go for Ola.

About the Reviewer

It was worst purchase experience, since last one month it was due to deliver and customer care does not have any clue, all documents, registration completed within 10-11 days from purchase, however since last 3 weeks it is pending to deliver. If customer is paying upfront full amount how come company cheat and could not deliver product within agreed time. Forgot about agreed time you have to follow up repeatedly with customer care w/o any clue what is process they follow, if you want waste your money and have worst purchase experience , buy OLA electric scooter. Right now i do not have any experience on OLA scooter driving so can't comment on quality, but i can guess that will also be sub standard, post sale will have same pathetic customer service, so suggest you based on my experience stay away from OLA.

About the Reviewer

1. The buying experience was good and smooth.
2. Riding is also good, getting good mileage and power
3. Looks good
Now comes the main things why I don't recommend this bike to anyone.
Look at the youtube and online reviews, OLA really suck on service. The service center doesn't even bother to answer your query or resolve it. They are only interested in general service (that's the only thing they know). They say they don't get extra training or manpower to maintain a good service level. We had an issue with breaking and we were behind the Service center for almost a month.
We did escalations via email, Twitter, Facebook, and Instagram, no use. Even tagging the CEO doesn't work out, for each, they will answer we are working on your issue, and it's escalated. But if you ask for how long the escalated issue will go on, they will again say the same comment, no answer for the asked questions. We did follow up for almost 30 + days and then left it. Sold the bike now can't tolerate this f***ng service level.
Best of luck to those who still go for it god save you.
Better to go with any brand company like TVS or Hero even though the range is less, you will have peace of mind. If not wait for their best products to come.

About the Reviewer

Very poor service for 20 days my scooter is at home and shows a system issue but the service team as well as the sales team is not responding. I got the problem from day 1 but was unable to resolve it. The Ola Electric app is also not working and not showing my scooter. Very bad experience after purchasing this scooter.

About the Reviewer

The vehicle was delivered late after booking and after using for 3months the Ola vehicle, it has started giving problems. There is also proper support and service from Ola customer service. I started hating this vehicle, customers will lose hope if they do so. Very worst experience. It stops suddenly, and don't get started.

About the Reviewer

OLA scooters are really game-changers in the automobile industry.
The booking and delivery of the scooter are far better than before. Good response from the sales and service team as well.
The scooter is lightweight and has good pickup in its competitor's range. Kottayam has hardly any fertile roads and the driving is smooth on the ups and downs across the street. The service requirement is still not required.
All together a fun bike to ride around.

About the Reviewer

It's been 4 months since I bought this bike. I ride it to travel to work for around 40 kms daily, and it has started hanging. 5-6 episodes occurred, even after service people repaired it. cannot trust this bike. Stops in the middle of traffic. Once the truck from behind was almost coming and hitting me as it got hang in between.
it would be the worst investment to buy this.
Very risky to health and inconvenient
And the service is a big hassle. it's not easily available as we have to raise a ticket and they take days to come home, even after the ticket is issued

About the Reviewer

It was a good experience, I bought it for around 110k Indian rupees and it has an amazing slick build, I don't have to worry about service or maintenance as much and it's way better than petrol scooters, the pros are that it gives very high mileage and great performance, cons would be charging time.

About the Reviewer

From day one I have had a very bad experience with this bike. On day one bike's side stand broke down.
It's broken twice in two months. Now bike has been standing idle for the last 4 days waiting for service personnel to come and repair it. Don't rely on the side stand of this bike. Get one main stand fitted with extra cost.

About the Reviewer

Worst experience with Ola S1.
Booked s1x on Feb with a delivery date of 3rd March. No response from Ola even after 3rd March. After many follow-ups with their call center, at last delivery happened on 29th March. Within 6 kms driving it stopped abruptly and did not turn on. The roadside assistance and support team does not really care about the customer's pain and issues.
Don't go for Ola.

About the Reviewer

It was worst purchase experience, since last one month it was due to deliver and customer care does not have any clue, all documents, registration completed within 10-11 days from purchase, however since last 3 weeks it is pending to deliver. If customer is paying upfront full amount how come company cheat and could not deliver product within agreed time. Forgot about agreed time you have to follow up repeatedly with customer care w/o any clue what is process they follow, if you want waste your money and have worst purchase experience , buy OLA electric scooter. Right now i do not have any experience on OLA scooter driving so can't comment on quality, but i can guess that will also be sub standard, post sale will have same pathetic customer service, so suggest you based on my experience stay away from OLA.

About the Reviewer

1. The buying experience was good and smooth.
2. Riding is also good, getting good mileage and power
3. Looks good
Now comes the main things why I don't recommend this bike to anyone.
Look at the youtube and online reviews, OLA really suck on service. The service center doesn't even bother to answer your query or resolve it. They are only interested in general service (that's the only thing they know). They say they don't get extra training or manpower to maintain a good service level. We had an issue with breaking and we were behind the Service center for almost a month.
We did escalations via email, Twitter, Facebook, and Instagram, no use. Even tagging the CEO doesn't work out, for each, they will answer we are working on your issue, and it's escalated. But if you ask for how long the escalated issue will go on, they will again say the same comment, no answer for the asked questions. We did follow up for almost 30 + days and then left it. Sold the bike now can't tolerate this f***ng service level.
Best of luck to those who still go for it god save you.
Better to go with any brand company like TVS or Hero even though the range is less, you will have peace of mind. If not wait for their best products to come.

About the Reviewer

Very poor service for 20 days my scooter is at home and shows a system issue but the service team as well as the sales team is not responding. I got the problem from day 1 but was unable to resolve it. The Ola Electric app is also not working and not showing my scooter. Very bad experience after purchasing this scooter.

About the Reviewer

The vehicle was delivered late after booking and after using for 3months the Ola vehicle, it has started giving problems. There is also proper support and service from Ola customer service. I started hating this vehicle, customers will lose hope if they do so. Very worst experience. It stops suddenly, and don't get started.

About the Reviewer

OLA scooters are really game-changers in the automobile industry.
The booking and delivery of the scooter are far better than before. Good response from the sales and service team as well.
The scooter is lightweight and has good pickup in its competitor's range. Kottayam has hardly any fertile roads and the driving is smooth on the ups and downs across the street. The service requirement is still not required.
All together a fun bike to ride around.

About the Reviewer

It's been 4 months since I bought this bike. I ride it to travel to work for around 40 kms daily, and it has started hanging. 5-6 episodes occurred, even after service people repaired it. cannot trust this bike. Stops in the middle of traffic. Once the truck from behind was almost coming and hitting me as it got hang in between.
it would be the worst investment to buy this.
Very risky to health and inconvenient
And the service is a big hassle. it's not easily available as we have to raise a ticket and they take days to come home, even after the ticket is issued

About the Reviewer

It was a good experience, I bought it for around 110k Indian rupees and it has an amazing slick build, I don't have to worry about service or maintenance as much and it's way better than petrol scooters, the pros are that it gives very high mileage and great performance, cons would be charging time.

About the Reviewer

From day one I have had a very bad experience with this bike. On day one bike's side stand broke down.
It's broken twice in two months. Now bike has been standing idle for the last 4 days waiting for service personnel to come and repair it. Don't rely on the side stand of this bike. Get one main stand fitted with extra cost.

About the Reviewer

Worst experience with Ola S1.
Booked s1x on Feb with a delivery date of 3rd March. No response from Ola even after 3rd March. After many follow-ups with their call center, at last delivery happened on 29th March. Within 6 kms driving it stopped abruptly and did not turn on. The roadside assistance and support team does not really care about the customer's pain and issues.
Don't go for Ola.

About the Reviewer