OLA S1 [2021-2023] Price in Patran

The customer care services at ola are too bad.
They did not connect the call to customer care for 2/3 hours when we try to contact them
I req everyone to buy ola scoter because there is no service center at all.
After buying the scoter the customer care or services is too badly
This is so badly experienced.

About the Reviewer

It's a very good experience for me. It rides very smoothly and pick-up is very fast. It looks great and the performance is very high. Service facility on home provided.Ola scooter has great features like disc brake, digital meter, charger point, stylish look etc. In a single charge it covers 120 km- 130 km, but the price little bit high.

About the Reviewer

I have purchased the OLA S1 Pro Gen 2 in Gurugram. It is one of the costliest EV 2-wheelers in India as of now.
1. First of all the delivery experience is the worst, it took more than one month for delivery. The Ola team asked me to pick up this vehicle from Mahipalpur, Store which is in Delhi. When I received the bike, it didn't start. The brand-new vehicle was not functional during delivery. I waited for the next one week and then they asked me to collect the vehicle from the nearest hub in Gurugram this time.
This time the bike was functional but it was very poorly handled and multiple scratches were there.
2. They have charged for the helmet but they refused to give the helmet along with the vehicle. Even though they provided the bill for the Helmet (costing INR 691.) but didn't provide any helmet to me.
3. The very next day when I charged the vehicle 100% and ran it in Normal mode with 70kg rider weight in city + highway, it ran only 62 km in normal mode and a further 10km in eco mode (with very limited) and the battery was fully discharged to 0%, while they claim 142 km range in Normal mode. And once it is discharged its handle will be locked and the display will be off, and as it is keyless you can't do anything.
4. Most funniest thing is they charged INR 2887 customer handling charges as well for my worst vehicle delivery experience. For anything you request, they will answer, we don't have staff; even to clean your vehicle during delivery.
The overall experience is worse with the Ola team as well as with Ola S1 Pro performance. You are going to waste your INR 162634 if you are going to buy it.

About the Reviewer