3.7/5
Visual Appeal
Reliability
Performance
Comfort
Service Experience
Maintenance cost
Value for Money
Extra Features
Terrible customer support!!!!
2 weeks ago
Venugopal R
Despite caution from many, I decided to buy the OLA S1Pro, and I must say the experience was quite good. In <6 months, problems begin to crop up ( brake pad, charging cap opening) and most recently HANDLE WILL NOT UNLOCK, I realise, customer support is TERRIBLE. DON'T BUY!! I have had a very bad experience trying to get OLA to get their Road Side Assist to take my scooter to their experience centre. After this was finally done, the scooter would not unlock the very next day. I am now in warranty and will be out of it very soon. As it ages, I am sure there are going to be a lot more such issues, which I dread. If you are ready to be stranded on the street not knowing what to do, please go ahead and buy!!!
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
< 5000 kms
Tips for other riders
If you buy this scooter, please also buy a tow van!!! to leave it at the experience centre!!!
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0
1
OLA S1
4 weeks ago
Ola Se Pareshan
It was worst purchase experience, since last one month it was due to deliver and customer care does not have any clue, all documents, registration completed within 10-11 days from purchase, however since last 3 weeks it is pending to deliver. If customer is paying upfront full amount how come company cheat and could not deliver product within agreed time. Forgot about agreed time you have to follow up repeatedly with customer care w/o any clue what is process they follow, if you want waste your money and have worst purchase experience , buy OLA electric scooter. Right now i do not have any experience on OLA scooter driving so can't comment on quality, but i can guess that will also be sub standard, post sale will have same pathetic customer service, so suggest you based on my experience stay away from OLA.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Occasional Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Tips for other riders
Planning to file complaint in consumer forum and case.
Was this review helpful?
3
0
Buying frustration not ola
1 year ago
Viswalingam
Buy Ola electric s1, get the frustrationUseless customer care, promise doorstep service, but I was calling customer care every day for 6 days for the permanent number plate to fix. Thermocol temporary number plate was an innovative idea that I had never seen.No proper coordination, no answer to emails, and no update for complaints. Buying ola electric, buying frustration at your own cost. With the battery fully charged, 90 kg load - 95 km range is safe 160kg load - 85 km range is safe when battery charge at 30km remaining, the mode automatically changes eco mode in which you can't drive above 40km/l.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Performance
Service Experience
Maintenance cost
Extra Features
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Was this review helpful?
36
5
City | On-road Price |
---|---|
Manjeri | ₹ 1,27,430 |
Cheranellore | ₹ 1,27,430 |
Perintalmanna | ₹ 1,27,430 |
Parappanangadi | ₹ 1,27,430 |
Kochi | ₹ 1,27,430 |
Kothamangalam | ₹ 1,27,430 |
Adimali | ₹ 1,27,430 |
Thodupuzha | ₹ 1,27,430 |
Malappuram | ₹ 1,27,430 |
Wayanad | ₹ 1,27,430 |
Perumpilavu | ₹ 1,27,430 |
Vadakara | ₹ 1,27,430 |
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