3.7/5
Visual Appeal
Reliability
Performance
Comfort
Service Experience
Maintenance cost
Value for Money
Extra Features
OLA worst service
4 weeks ago
Anshu
Very poor service for 20 days my scooter is at home and shows a system issue but the service team as well as the sales team is not responding. I got the problem from day 1 but was unable to resolve it. The Ola Electric app is also not working and not showing my scooter. Very bad experience after purchasing this scooter.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Tips for other riders
Not recommended for purchase
Was this review helpful?
3
0
Worst experience using ola vehicle (S1 X+)
4 weeks ago
Anu
The vehicle was delivered late after booking and after using for 3months the Ola vehicle, it has started giving problems. There is also proper support and service from Ola customer service. I started hating this vehicle, customers will lose hope if they do so. Very worst experience. It stops suddenly, and don't get started.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Was this review helpful?
1
0
Worst customer service
1 year ago
Akshay Chouhan
Worst customer care service, it takes 30-45 mins just to get to a customer service agent, and even after that, no proper timelines are communicated. I had a minor issue with an address mismatch for my rto registration, they requested for additional documents after 3-4 days, which I shared immediately. Now even after 6-7 days, I haven't received any information regarding any process. I haven't received any call from rto registration agency which works after you provide vahan otp. I requested customer care many times to escalate my issue or get me in touch with someone who could give me a proper response. Which I always answered or the team will get in touch with you. This is the most they have talked to me. I just wondered even before getting my vehicle, it takes so much time to resolve any issues, not sure what would happen at the time of services or roadside assistance. I feel trapped by paying the whole amount, I will not recommend anyone else to get in this situation, stick to traditional 2-vehicle companies they are also providing great options now. If this gets the attention of ola management, I would really like to resolve this issue.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Performance
Service Experience
Maintenance cost
Extra Features
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
27
7
City | On-road Price |
---|---|
Sheopur | ₹ 1,29,774 |
Sagar | ₹ 1,29,774 |
Bhopal | ₹ 1,29,774 |
Agar Malwa | ₹ 1,29,774 |
Shajapur | ₹ 1,29,774 |
Biaora | ₹ 1,29,774 |
Ashta | ₹ 1,29,774 |
Ashoknagar | ₹ 1,29,774 |
Shivpuri | ₹ 1,29,774 |
Datia | ₹ 1,29,774 |
Raisen | ₹ 1,29,774 |
Ganj Basoda | ₹ 1,29,774 |
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