ओला S1 प्रो की क़ीमत वसई में

Disappointing Experience with OLA Scooter: Unreliable Product and Subpar Customer Service
As a recent purchaser of the OLA Scooter, I am deeply disappointed to share my experience with the product and the accompanying customer service. Within just two months of ownership, my electric scooter has broken down twice, both times due to the inability to unlock it.
The recurring issue of the scooter failing to unlock has not only caused immense inconvenience but has also highlighted the unreliability of the product. Despite reaching out to the customer care center multiple times, the response has been nothing short of pathetic and poor.
The frustration only compounded when I finally managed to schedule a technician visit, only to have them fail to show up. This lack of professionalism and disregard for customer time is simply unacceptable.
Additionally, the recent interaction with the service center manager left much to be desired.
His insistence that I personally retrieve the scooter from a location 31 kilometers away from my residence showcases a complete disregard for customer convenience and a lack of empathy.
In summary, my experience with OLA Electric has been nothing short of a nightmare.
From the unreliable product to the subpar customer service, it is evident that the company fails to meet even the most basic expectations of quality and professionalism.
I strongly advise potential customers to reconsider purchasing from until they address these fundamental issues and prioritize customer satisfaction.

समीक्षक के बारे में

1. Customer introduction from the showroom is good.
2 . I loved it because of less noise.
3. Looks are ok but l like the digital touchscreen.
4. Service was ok but definitely try to increase the charging stations.
5 . Pros pickup is good in ev segment, it comes average of 105km for a single charge, and also supports fast charging at the Ola charging station.
Cons Looks are not attractive and the update has also some glitches.

समीक्षक के बारे में

OLA has completely failed in all aspects, for the scooter delivery they took 4 months and I have delivered a completely non-working scooter. Still, I don't understand how come to a brand new Vehicle is not working condition, it indicates they are not doing basic testing also. OLA experience center is the worst they don't have any knowledge and the OLA call center people always say "We will check and get back to you" but they never did. I have been to the service center lot of people are complaining about the scooter, don't buy OLA. I could see CEO/Founder doesn't have any ethics. They are unfit for the business.

समीक्षक के बारे में