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User Review of Optima by Shiladitya Chakraborty

3.5/5


123 Reviews
382 Ratings

Worst service i faced in my life

5 years ago


Shiladitya Chakraborty

Rating Parameters

(out of 5)

5

Visual Appeal


3

Reliability


3

Comfort


1

Service Experience


4

Value for Money

About the Reviewer

Used it for

Daily Commute

Owned for

6 months-1 yr

Ridden for

< 5000 kms

Product is good. But service is measurable. My under warranty battery taken by dealer for replacement >15 days. Still no one knows the status. Service manager, dealer customer service dept all in dark. No job sheet is there. Hence i can't even go to court.The vehicle is good. It used to provide mileage of 50. But after 10th month mileage reduced. In 11th month i approached co for battery replacement.

Tips for Hero Electric Optima

Swipe battery every quarter.

Was this review helpful?
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6

More Reviews on Optima

  • Most Helpful (122)
  • Most Recent (122)
  • Critical (70)
  • Positive (52)
  • Pathetic customers handling post sales

    2 days ago


    Debabrata Tripathy

    While buying, you won't come to know what's good or bad in the model. So before buying check all reviews online. Service and maintenance are pathetic. They are least bothered post-sales. No time to get your spares replaced which falls under warranty as you have to wait years together. Worst services they provide. It's completely a plastic body, not reliable.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Tips for other riders

    The brake disc makes a huge noise in rain like a bomb in moisture climate. and you assume that they will replace it soon under warranty then you are wrong. They take years together to replace. So from my opinion, don't buy this product.

    Was this review helpful?

    0


    0


  • Great to have hero optima Escooter

    2 days ago


    Sumit Kumar

    The Hero Optima electric scooter is designed to offer an eco-friendly and cost-effective commuting option. With a range of 60 kilometers on a single charge, it is ideal for short-distance travel in urban settings. The scooter's design emphasizes practicality and ease of use, making it a popular choice among city dwellers and those looking for a sustainable mode of transport.
    Pros
    Eco-Friendly: The electric motor produces zero emissions, making it an environmentally friendly choice compared to traditional petrol scooters.
    Cost-Effective: Low operating costs due to the absence of fuel expenses and lower maintenance requirements make it an economical option in the long run.
    Silent Operation: The electric motor ensures a quiet ride, reducing noise pollution and providing a more pleasant riding experience.
    Easy Charging: The scooter can be charged at home using a standard electrical outlet, adding to its convenience.
    Lightweight and Maneuverable: Its lightweight design makes it easy to handle, especially in heavy traffic or crowded areas.
    Low Running Costs: With fewer moving parts, the Hero Optima requires less maintenance than traditional scooters, translating to lower maintenance costs.
    Cons
    Limited Range: With a 60 km range, it may not be suitable for long-distance travel or for users who need to cover extensive daily mileage.
    Charging Time: The time required to fully charge the battery can be a downside for those who need to use the scooter frequently throughout the day.
    Speed Limitations: Electric scooters generally have lower top speeds compared to petrol scooters, which might be a limitation for some users.
    Battery Degradation: Over time, the battery's capacity may degrade, reducing the effective range and requiring replacement.
    Availability of Charging Infrastructure: In some areas, the lack of public charging stations can be an inconvenience.
    Initial Cost: The upfront cost of purchasing an electric scooter can be higher than a conventional petrol scooter, although this is offset by lower running costs over time.
    Overall, the Hero Optima electric scooter is a practical and environmentally friendly option for short commutes and city travel. Its economic and operational benefits make it an attractive choice for those looking to reduce their carbon footprint and travel costs. However, potential buyers should consider the range limitations and charging infrastructure availability when deciding if it fits their needs.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    I have spent just 700 rupees for the maintenance in one year which is a very low cost than other scooters

    Was this review helpful?

    0


    0


  • Good bike

    1 week ago


    Niranjan Kumar

    Hero Optima bike is very useful to my family I have good experience with this product of Hero Motocorp pvt Ltd long battery life and a powerful full engine, tubeless tires Power full braking system and many more. U can buy this product to enjoy your ride with Go Green. Hero Optima bike is the best deal for us. Happy happy happy

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    4

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    1


    1


  • Scooter very best

    3 weeks ago


    Gaurav Singh

    The buying experience is good they explained much better.
    And riding experience is also good for my daily usage.
    The battery lasts for 2 days for normal household use.
    Looks and performance is enough at this price range.
    Its servicing and maintenance are friendly.
    The pros of this scooter is very light and you can handle it easily.
    The cons of this scooter is top speed is 25km/h.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    4

    Reliability


    4

    Comfort


    3

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    > 15000 kms

    Was this review helpful?

    0


    3


  • Great looks and easy to maintain

    4 weeks ago


    Tushar Kashyap

    The buying experience is good they explained much better
    And riding experience is also good for my daily usage
    The battery lasts for 2 days for normal household use
    Looks and performance is enough at this price range
    Its servicing and maintenance is pocket friendly
    Pros of this scooter is very light you can handle it easily
    Cons of this scooter is top speed is 25km/h

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    4

    Comfort


    4

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    3-6 months

    Ridden for

    < 5000 kms

    Tips for other riders

    Keeps its charge cycle good

    Was this review helpful?

    0


    2


  • Hero Optima is Optimum Hero for city dwellers.

    5 weeks ago


    Muthu Krishnan

    Buying Experience was excellent. The showroom assistant has complete knowledge of the vehicle. I used to ride this bike every day. For a city like Chennai, it is always good. It looks great and can identify my bike in any crowd. 0 maintenance and servicing so far.
    Pros: 1) Affordable 2) Eloquent look
    Cons: In the rainy season may get repairs.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    4

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Not reached a maintenance issue. Once it crosses will update this forum

    Was this review helpful?

    1


    3


  • Vera Level Bike

    6 weeks ago


    Sai

    Very Extraordinary Bike Really Good Milege And Good Condition. Suggest This Type Of Bikes Superb Design And Colour Giving Very Good Milege And Very Good Condition And Hero Company Is Very Good Company. And This Bike Take Lo Cost To Make Servicing And Maintenance. We Should Maintain In a Good Way. Very Good And Extraordinary Bike And Thank You Hero And Bikewale.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Very Good Condition

    Was this review helpful?

    1


    1


  • Worst bike , no value for money

    7 weeks ago


    Raghavendra S Nayak

    Wost bike, no proper service available, unskilled labor creates more issues and charges hefty numbers, I do not recommend optima, no value for money, I had lost more for simple issues, the place where I have the service center (vidyaranyapura) is really not having skilled workers

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    3

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Tips for other riders

    No recommendation for this bike

    Was this review helpful?

    3


    2


  • Worth less product

    7 weeks ago


    Vidhya

    Worst experience with Hero Electric scooter Optima.
    Poor service, the product quality is very poor. Best advice don't ever buy this Hero scooter.
    Bought seeing the company name. felt very bad. They cheated us with the brand name. They say warranty, but the truth is if we go back of them for 5 to 6 months also we couldn't claim it.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    1


    1


  • Hero Electric Optima

    8 weeks ago


    Pooja

    After purchasing this bike I thought this was my big mistake in my life. I'm really fed up. Service is very bad and products are not available like battery etc. I think the Company is not able to sell its product.

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Don't buy

    Was this review helpful?

    6


    2

  • Pathetic customers handling post sales

    2 days ago


    Debabrata Tripathy

    While buying, you won't come to know what's good or bad in the model. So before buying check all reviews online. Service and maintenance are pathetic. They are least bothered post-sales. No time to get your spares replaced which falls under warranty as you have to wait years together. Worst services they provide. It's completely a plastic body, not reliable.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Tips for other riders

    The brake disc makes a huge noise in rain like a bomb in moisture climate. and you assume that they will replace it soon under warranty then you are wrong. They take years together to replace. So from my opinion, don't buy this product.

    Was this review helpful?

    0


    0


  • Great to have hero optima Escooter

    2 days ago


    Sumit Kumar

    The Hero Optima electric scooter is designed to offer an eco-friendly and cost-effective commuting option. With a range of 60 kilometers on a single charge, it is ideal for short-distance travel in urban settings. The scooter's design emphasizes practicality and ease of use, making it a popular choice among city dwellers and those looking for a sustainable mode of transport.
    Pros
    Eco-Friendly: The electric motor produces zero emissions, making it an environmentally friendly choice compared to traditional petrol scooters.
    Cost-Effective: Low operating costs due to the absence of fuel expenses and lower maintenance requirements make it an economical option in the long run.
    Silent Operation: The electric motor ensures a quiet ride, reducing noise pollution and providing a more pleasant riding experience.
    Easy Charging: The scooter can be charged at home using a standard electrical outlet, adding to its convenience.
    Lightweight and Maneuverable: Its lightweight design makes it easy to handle, especially in heavy traffic or crowded areas.
    Low Running Costs: With fewer moving parts, the Hero Optima requires less maintenance than traditional scooters, translating to lower maintenance costs.
    Cons
    Limited Range: With a 60 km range, it may not be suitable for long-distance travel or for users who need to cover extensive daily mileage.
    Charging Time: The time required to fully charge the battery can be a downside for those who need to use the scooter frequently throughout the day.
    Speed Limitations: Electric scooters generally have lower top speeds compared to petrol scooters, which might be a limitation for some users.
    Battery Degradation: Over time, the battery's capacity may degrade, reducing the effective range and requiring replacement.
    Availability of Charging Infrastructure: In some areas, the lack of public charging stations can be an inconvenience.
    Initial Cost: The upfront cost of purchasing an electric scooter can be higher than a conventional petrol scooter, although this is offset by lower running costs over time.
    Overall, the Hero Optima electric scooter is a practical and environmentally friendly option for short commutes and city travel. Its economic and operational benefits make it an attractive choice for those looking to reduce their carbon footprint and travel costs. However, potential buyers should consider the range limitations and charging infrastructure availability when deciding if it fits their needs.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    I have spent just 700 rupees for the maintenance in one year which is a very low cost than other scooters

    Was this review helpful?

    0


    0


  • Good bike

    1 week ago


    Niranjan Kumar

    Hero Optima bike is very useful to my family I have good experience with this product of Hero Motocorp pvt Ltd long battery life and a powerful full engine, tubeless tires Power full braking system and many more. U can buy this product to enjoy your ride with Go Green. Hero Optima bike is the best deal for us. Happy happy happy

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    4

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    1


    1


  • Scooter very best

    3 weeks ago


    Gaurav Singh

    The buying experience is good they explained much better.
    And riding experience is also good for my daily usage.
    The battery lasts for 2 days for normal household use.
    Looks and performance is enough at this price range.
    Its servicing and maintenance are friendly.
    The pros of this scooter is very light and you can handle it easily.
    The cons of this scooter is top speed is 25km/h.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    4

    Reliability


    4

    Comfort


    3

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    > 15000 kms

    Was this review helpful?

    0


    3


  • Great looks and easy to maintain

    4 weeks ago


    Tushar Kashyap

    The buying experience is good they explained much better
    And riding experience is also good for my daily usage
    The battery lasts for 2 days for normal household use
    Looks and performance is enough at this price range
    Its servicing and maintenance is pocket friendly
    Pros of this scooter is very light you can handle it easily
    Cons of this scooter is top speed is 25km/h

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    4

    Comfort


    4

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    3-6 months

    Ridden for

    < 5000 kms

    Tips for other riders

    Keeps its charge cycle good

    Was this review helpful?

    0


    2


  • Hero Optima is Optimum Hero for city dwellers.

    5 weeks ago


    Muthu Krishnan

    Buying Experience was excellent. The showroom assistant has complete knowledge of the vehicle. I used to ride this bike every day. For a city like Chennai, it is always good. It looks great and can identify my bike in any crowd. 0 maintenance and servicing so far.
    Pros: 1) Affordable 2) Eloquent look
    Cons: In the rainy season may get repairs.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    4

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Not reached a maintenance issue. Once it crosses will update this forum

    Was this review helpful?

    1


    3


  • Vera Level Bike

    6 weeks ago


    Sai

    Very Extraordinary Bike Really Good Milege And Good Condition. Suggest This Type Of Bikes Superb Design And Colour Giving Very Good Milege And Very Good Condition And Hero Company Is Very Good Company. And This Bike Take Lo Cost To Make Servicing And Maintenance. We Should Maintain In a Good Way. Very Good And Extraordinary Bike And Thank You Hero And Bikewale.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Very Good Condition

    Was this review helpful?

    1


    1


  • Worst bike , no value for money

    7 weeks ago


    Raghavendra S Nayak

    Wost bike, no proper service available, unskilled labor creates more issues and charges hefty numbers, I do not recommend optima, no value for money, I had lost more for simple issues, the place where I have the service center (vidyaranyapura) is really not having skilled workers

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    3

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Tips for other riders

    No recommendation for this bike

    Was this review helpful?

    3


    2


  • Worth less product

    7 weeks ago


    Vidhya

    Worst experience with Hero Electric scooter Optima.
    Poor service, the product quality is very poor. Best advice don't ever buy this Hero scooter.
    Bought seeing the company name. felt very bad. They cheated us with the brand name. They say warranty, but the truth is if we go back of them for 5 to 6 months also we couldn't claim it.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    1


    1


  • Hero Electric Optima

    8 weeks ago


    Pooja

    After purchasing this bike I thought this was my big mistake in my life. I'm really fed up. Service is very bad and products are not available like battery etc. I think the Company is not able to sell its product.

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Don't buy

    Was this review helpful?

    6


    2

  • Pathetic customers handling post sales

    2 days ago


    Debabrata Tripathy

    While buying, you won't come to know what's good or bad in the model. So before buying check all reviews online. Service and maintenance are pathetic. They are least bothered post-sales. No time to get your spares replaced which falls under warranty as you have to wait years together. Worst services they provide. It's completely a plastic body, not reliable.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Tips for other riders

    The brake disc makes a huge noise in rain like a bomb in moisture climate. and you assume that they will replace it soon under warranty then you are wrong. They take years together to replace. So from my opinion, don't buy this product.

    Was this review helpful?

    0


    0


  • Great to have hero optima Escooter

    2 days ago


    Sumit Kumar

    The Hero Optima electric scooter is designed to offer an eco-friendly and cost-effective commuting option. With a range of 60 kilometers on a single charge, it is ideal for short-distance travel in urban settings. The scooter's design emphasizes practicality and ease of use, making it a popular choice among city dwellers and those looking for a sustainable mode of transport.
    Pros
    Eco-Friendly: The electric motor produces zero emissions, making it an environmentally friendly choice compared to traditional petrol scooters.
    Cost-Effective: Low operating costs due to the absence of fuel expenses and lower maintenance requirements make it an economical option in the long run.
    Silent Operation: The electric motor ensures a quiet ride, reducing noise pollution and providing a more pleasant riding experience.
    Easy Charging: The scooter can be charged at home using a standard electrical outlet, adding to its convenience.
    Lightweight and Maneuverable: Its lightweight design makes it easy to handle, especially in heavy traffic or crowded areas.
    Low Running Costs: With fewer moving parts, the Hero Optima requires less maintenance than traditional scooters, translating to lower maintenance costs.
    Cons
    Limited Range: With a 60 km range, it may not be suitable for long-distance travel or for users who need to cover extensive daily mileage.
    Charging Time: The time required to fully charge the battery can be a downside for those who need to use the scooter frequently throughout the day.
    Speed Limitations: Electric scooters generally have lower top speeds compared to petrol scooters, which might be a limitation for some users.
    Battery Degradation: Over time, the battery's capacity may degrade, reducing the effective range and requiring replacement.
    Availability of Charging Infrastructure: In some areas, the lack of public charging stations can be an inconvenience.
    Initial Cost: The upfront cost of purchasing an electric scooter can be higher than a conventional petrol scooter, although this is offset by lower running costs over time.
    Overall, the Hero Optima electric scooter is a practical and environmentally friendly option for short commutes and city travel. Its economic and operational benefits make it an attractive choice for those looking to reduce their carbon footprint and travel costs. However, potential buyers should consider the range limitations and charging infrastructure availability when deciding if it fits their needs.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    I have spent just 700 rupees for the maintenance in one year which is a very low cost than other scooters

    Was this review helpful?

    0


    0


  • Good bike

    1 week ago


    Niranjan Kumar

    Hero Optima bike is very useful to my family I have good experience with this product of Hero Motocorp pvt Ltd long battery life and a powerful full engine, tubeless tires Power full braking system and many more. U can buy this product to enjoy your ride with Go Green. Hero Optima bike is the best deal for us. Happy happy happy

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    4

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    1


    1


  • Scooter very best

    3 weeks ago


    Gaurav Singh

    The buying experience is good they explained much better.
    And riding experience is also good for my daily usage.
    The battery lasts for 2 days for normal household use.
    Looks and performance is enough at this price range.
    Its servicing and maintenance are friendly.
    The pros of this scooter is very light and you can handle it easily.
    The cons of this scooter is top speed is 25km/h.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    4

    Reliability


    4

    Comfort


    3

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    > 15000 kms

    Was this review helpful?

    0


    3


  • Great looks and easy to maintain

    4 weeks ago


    Tushar Kashyap

    The buying experience is good they explained much better
    And riding experience is also good for my daily usage
    The battery lasts for 2 days for normal household use
    Looks and performance is enough at this price range
    Its servicing and maintenance is pocket friendly
    Pros of this scooter is very light you can handle it easily
    Cons of this scooter is top speed is 25km/h

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    4

    Comfort


    4

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    3-6 months

    Ridden for

    < 5000 kms

    Tips for other riders

    Keeps its charge cycle good

    Was this review helpful?

    0


    2


  • Hero Optima is Optimum Hero for city dwellers.

    5 weeks ago


    Muthu Krishnan

    Buying Experience was excellent. The showroom assistant has complete knowledge of the vehicle. I used to ride this bike every day. For a city like Chennai, it is always good. It looks great and can identify my bike in any crowd. 0 maintenance and servicing so far.
    Pros: 1) Affordable 2) Eloquent look
    Cons: In the rainy season may get repairs.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    4

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Not reached a maintenance issue. Once it crosses will update this forum

    Was this review helpful?

    1


    3


  • Vera Level Bike

    6 weeks ago


    Sai

    Very Extraordinary Bike Really Good Milege And Good Condition. Suggest This Type Of Bikes Superb Design And Colour Giving Very Good Milege And Very Good Condition And Hero Company Is Very Good Company. And This Bike Take Lo Cost To Make Servicing And Maintenance. We Should Maintain In a Good Way. Very Good And Extraordinary Bike And Thank You Hero And Bikewale.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Very Good Condition

    Was this review helpful?

    1


    1


  • Worst bike , no value for money

    7 weeks ago


    Raghavendra S Nayak

    Wost bike, no proper service available, unskilled labor creates more issues and charges hefty numbers, I do not recommend optima, no value for money, I had lost more for simple issues, the place where I have the service center (vidyaranyapura) is really not having skilled workers

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    3

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Tips for other riders

    No recommendation for this bike

    Was this review helpful?

    3


    2


  • Worth less product

    7 weeks ago


    Vidhya

    Worst experience with Hero Electric scooter Optima.
    Poor service, the product quality is very poor. Best advice don't ever buy this Hero scooter.
    Bought seeing the company name. felt very bad. They cheated us with the brand name. They say warranty, but the truth is if we go back of them for 5 to 6 months also we couldn't claim it.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    1


    1


  • Hero Electric Optima

    8 weeks ago


    Pooja

    After purchasing this bike I thought this was my big mistake in my life. I'm really fed up. Service is very bad and products are not available like battery etc. I think the Company is not able to sell its product.

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Don't buy

    Was this review helpful?

    6


    2

  • Pathetic customers handling post sales

    2 days ago


    Debabrata Tripathy

    While buying, you won't come to know what's good or bad in the model. So before buying check all reviews online. Service and maintenance are pathetic. They are least bothered post-sales. No time to get your spares replaced which falls under warranty as you have to wait years together. Worst services they provide. It's completely a plastic body, not reliable.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Tips for other riders

    The brake disc makes a huge noise in rain like a bomb in moisture climate. and you assume that they will replace it soon under warranty then you are wrong. They take years together to replace. So from my opinion, don't buy this product.

    Was this review helpful?

    0


    0


  • Great to have hero optima Escooter

    2 days ago


    Sumit Kumar

    The Hero Optima electric scooter is designed to offer an eco-friendly and cost-effective commuting option. With a range of 60 kilometers on a single charge, it is ideal for short-distance travel in urban settings. The scooter's design emphasizes practicality and ease of use, making it a popular choice among city dwellers and those looking for a sustainable mode of transport.
    Pros
    Eco-Friendly: The electric motor produces zero emissions, making it an environmentally friendly choice compared to traditional petrol scooters.
    Cost-Effective: Low operating costs due to the absence of fuel expenses and lower maintenance requirements make it an economical option in the long run.
    Silent Operation: The electric motor ensures a quiet ride, reducing noise pollution and providing a more pleasant riding experience.
    Easy Charging: The scooter can be charged at home using a standard electrical outlet, adding to its convenience.
    Lightweight and Maneuverable: Its lightweight design makes it easy to handle, especially in heavy traffic or crowded areas.
    Low Running Costs: With fewer moving parts, the Hero Optima requires less maintenance than traditional scooters, translating to lower maintenance costs.
    Cons
    Limited Range: With a 60 km range, it may not be suitable for long-distance travel or for users who need to cover extensive daily mileage.
    Charging Time: The time required to fully charge the battery can be a downside for those who need to use the scooter frequently throughout the day.
    Speed Limitations: Electric scooters generally have lower top speeds compared to petrol scooters, which might be a limitation for some users.
    Battery Degradation: Over time, the battery's capacity may degrade, reducing the effective range and requiring replacement.
    Availability of Charging Infrastructure: In some areas, the lack of public charging stations can be an inconvenience.
    Initial Cost: The upfront cost of purchasing an electric scooter can be higher than a conventional petrol scooter, although this is offset by lower running costs over time.
    Overall, the Hero Optima electric scooter is a practical and environmentally friendly option for short commutes and city travel. Its economic and operational benefits make it an attractive choice for those looking to reduce their carbon footprint and travel costs. However, potential buyers should consider the range limitations and charging infrastructure availability when deciding if it fits their needs.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    I have spent just 700 rupees for the maintenance in one year which is a very low cost than other scooters

    Was this review helpful?

    0


    0


  • Good bike

    1 week ago


    Niranjan Kumar

    Hero Optima bike is very useful to my family I have good experience with this product of Hero Motocorp pvt Ltd long battery life and a powerful full engine, tubeless tires Power full braking system and many more. U can buy this product to enjoy your ride with Go Green. Hero Optima bike is the best deal for us. Happy happy happy

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    4

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    1


    1


  • Scooter very best

    3 weeks ago


    Gaurav Singh

    The buying experience is good they explained much better.
    And riding experience is also good for my daily usage.
    The battery lasts for 2 days for normal household use.
    Looks and performance is enough at this price range.
    Its servicing and maintenance are friendly.
    The pros of this scooter is very light and you can handle it easily.
    The cons of this scooter is top speed is 25km/h.

    Rating Parameters

    (out of 5)

    4

    Visual Appeal


    4

    Reliability


    4

    Comfort


    3

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    > 15000 kms

    Was this review helpful?

    0


    3


  • Great looks and easy to maintain

    4 weeks ago


    Tushar Kashyap

    The buying experience is good they explained much better
    And riding experience is also good for my daily usage
    The battery lasts for 2 days for normal household use
    Looks and performance is enough at this price range
    Its servicing and maintenance is pocket friendly
    Pros of this scooter is very light you can handle it easily
    Cons of this scooter is top speed is 25km/h

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    4

    Comfort


    4

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    3-6 months

    Ridden for

    < 5000 kms

    Tips for other riders

    Keeps its charge cycle good

    Was this review helpful?

    0


    2


  • Hero Optima is Optimum Hero for city dwellers.

    5 weeks ago


    Muthu Krishnan

    Buying Experience was excellent. The showroom assistant has complete knowledge of the vehicle. I used to ride this bike every day. For a city like Chennai, it is always good. It looks great and can identify my bike in any crowd. 0 maintenance and servicing so far.
    Pros: 1) Affordable 2) Eloquent look
    Cons: In the rainy season may get repairs.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    4

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Not reached a maintenance issue. Once it crosses will update this forum

    Was this review helpful?

    1


    3


  • Vera Level Bike

    6 weeks ago


    Sai

    Very Extraordinary Bike Really Good Milege And Good Condition. Suggest This Type Of Bikes Superb Design And Colour Giving Very Good Milege And Very Good Condition And Hero Company Is Very Good Company. And This Bike Take Lo Cost To Make Servicing And Maintenance. We Should Maintain In a Good Way. Very Good And Extraordinary Bike And Thank You Hero And Bikewale.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Very Good Condition

    Was this review helpful?

    1


    1


  • Worst bike , no value for money

    7 weeks ago


    Raghavendra S Nayak

    Wost bike, no proper service available, unskilled labor creates more issues and charges hefty numbers, I do not recommend optima, no value for money, I had lost more for simple issues, the place where I have the service center (vidyaranyapura) is really not having skilled workers

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    3

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Tips for other riders

    No recommendation for this bike

    Was this review helpful?

    3


    2


  • Worth less product

    7 weeks ago


    Vidhya

    Worst experience with Hero Electric scooter Optima.
    Poor service, the product quality is very poor. Best advice don't ever buy this Hero scooter.
    Bought seeing the company name. felt very bad. They cheated us with the brand name. They say warranty, but the truth is if we go back of them for 5 to 6 months also we couldn't claim it.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    1


    1


  • Hero Electric Optima

    8 weeks ago


    Pooja

    After purchasing this bike I thought this was my big mistake in my life. I'm really fed up. Service is very bad and products are not available like battery etc. I think the Company is not able to sell its product.

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    Don't buy

    Was this review helpful?

    6


    2

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