3.5/5
5 weeks ago
Gaurav Singh
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for | Daily Commute |
Owned for | > 1 yr |
Ridden for | > 15000 kms |
The buying experience is good they explained much better.And riding experience is also good for my daily usage.The battery lasts for 2 days for normal household use.Looks and performance is enough at this price range.Its servicing and maintenance are friendly.The pros of this scooter is very light and you can handle it easily.The cons of this scooter is top speed is 25km/h.
Pathetic customers handling post sales
1 week ago
Debabrata Tripathy
While buying, you won't come to know what's good or bad in the model. So before buying check all reviews online. Service and maintenance are pathetic. They are least bothered post-sales. No time to get your spares replaced which falls under warranty as you have to wait years together. Worst services they provide. It's completely a plastic body, not reliable.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Tips for other riders
The brake disc makes a huge noise in rain like a bomb in moisture climate. and you assume that they will replace it soon under warranty then you are wrong. They take years together to replace. So from my opinion, don't buy this product.
Was this review helpful?
0
0
Great to have hero optima Escooter
1 week ago
Sumit Kumar
The Hero Optima electric scooter is designed to offer an eco-friendly and cost-effective commuting option. With a range of 60 kilometers on a single charge, it is ideal for short-distance travel in urban settings. The scooter's design emphasizes practicality and ease of use, making it a popular choice among city dwellers and those looking for a sustainable mode of transport.ProsEco-Friendly: The electric motor produces zero emissions, making it an environmentally friendly choice compared to traditional petrol scooters.Cost-Effective: Low operating costs due to the absence of fuel expenses and lower maintenance requirements make it an economical option in the long run.Silent Operation: The electric motor ensures a quiet ride, reducing noise pollution and providing a more pleasant riding experience.Easy Charging: The scooter can be charged at home using a standard electrical outlet, adding to its convenience.Lightweight and Maneuverable: Its lightweight design makes it easy to handle, especially in heavy traffic or crowded areas.Low Running Costs: With fewer moving parts, the Hero Optima requires less maintenance than traditional scooters, translating to lower maintenance costs.ConsLimited Range: With a 60 km range, it may not be suitable for long-distance travel or for users who need to cover extensive daily mileage.Charging Time: The time required to fully charge the battery can be a downside for those who need to use the scooter frequently throughout the day.Speed Limitations: Electric scooters generally have lower top speeds compared to petrol scooters, which might be a limitation for some users.Battery Degradation: Over time, the battery's capacity may degrade, reducing the effective range and requiring replacement.Availability of Charging Infrastructure: In some areas, the lack of public charging stations can be an inconvenience.Initial Cost: The upfront cost of purchasing an electric scooter can be higher than a conventional petrol scooter, although this is offset by lower running costs over time.Overall, the Hero Optima electric scooter is a practical and environmentally friendly option for short commutes and city travel. Its economic and operational benefits make it an attractive choice for those looking to reduce their carbon footprint and travel costs. However, potential buyers should consider the range limitations and charging infrastructure availability when deciding if it fits their needs.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
< 5000 kms
Tips for other riders
I have spent just 700 rupees for the maintenance in one year which is a very low cost than other scooters
Was this review helpful?
0
0
Good bike
2 weeks ago
Niranjan Kumar
Hero Optima bike is very useful to my family I have good experience with this product of Hero Motocorp pvt Ltd long battery life and a powerful full engine, tubeless tires Power full braking system and many more. U can buy this product to enjoy your ride with Go Green. Hero Optima bike is the best deal for us. Happy happy happy
Rating Parameters
(out of 5)
Visual Appeal
Value for Money
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
10000-15000 kms
Was this review helpful?
1
1
Great looks and easy to maintain
5 weeks ago
Tushar Kashyap
The buying experience is good they explained much betterAnd riding experience is also good for my daily usage The battery lasts for 2 days for normal household use Looks and performance is enough at this price range Its servicing and maintenance is pocket friendly Pros of this scooter is very light you can handle it easilyCons of this scooter is top speed is 25km/h
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Tips for other riders
Keeps its charge cycle good
Was this review helpful?
0
4
Hero Optima is Optimum Hero for city dwellers.
6 weeks ago
Muthu Krishnan
Buying Experience was excellent. The showroom assistant has complete knowledge of the vehicle. I used to ride this bike every day. For a city like Chennai, it is always good. It looks great and can identify my bike in any crowd. 0 maintenance and servicing so far. Pros: 1) Affordable 2) Eloquent look Cons: In the rainy season may get repairs.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Tips for other riders
Not reached a maintenance issue. Once it crosses will update this forum
Was this review helpful?
1
3
Vera Level Bike
7 weeks ago
Sai
Very Extraordinary Bike Really Good Milege And Good Condition. Suggest This Type Of Bikes Superb Design And Colour Giving Very Good Milege And Very Good Condition And Hero Company Is Very Good Company. And This Bike Take Lo Cost To Make Servicing And Maintenance. We Should Maintain In a Good Way. Very Good And Extraordinary Bike And Thank You Hero And Bikewale.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Tips for other riders
Very Good Condition
Was this review helpful?
1
1
Worst bike , no value for money
8 weeks ago
Raghavendra S Nayak
Wost bike, no proper service available, unskilled labor creates more issues and charges hefty numbers, I do not recommend optima, no value for money, I had lost more for simple issues, the place where I have the service center (vidyaranyapura) is really not having skilled workers
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
10000-15000 kms
Tips for other riders
No recommendation for this bike
Was this review helpful?
3
2
Worth less product
8 weeks ago
Vidhya
Worst experience with Hero Electric scooter Optima. Poor service, the product quality is very poor. Best advice don't ever buy this Hero scooter.Bought seeing the company name. felt very bad. They cheated us with the brand name. They say warranty, but the truth is if we go back of them for 5 to 6 months also we couldn't claim it.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
1
1
Hero Electric Optima
9 weeks ago
Pooja
After purchasing this bike I thought this was my big mistake in my life. I'm really fed up. Service is very bad and products are not available like battery etc. I think the Company is not able to sell its product.
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
5000-10000 kms
Tips for other riders
Don't buy
Was this review helpful?
6
2
Good vehicle for long journey
12 weeks ago
Anant Saxena
Buying experience: Purchasing the Hero Electric Optima is hassle-free, with options available through various dealerships and online platforms. Customers can compare prices, features, and financing options before making a decision, ensuring a smooth buying process.Riding experience: The Hero Electric Optima offers a comfortable and convenient ride, particularly suited for urban commuting. Its electric motor delivers instant torque for quick acceleration, while the lightweight design and compact dimensions make it easy to navigate through traffic. Riders can enjoy a quiet and smooth experience, with ergonomic seating adding to overall comfort, even during longer journeys.Looks and performance: With its sleek and modern design, the Hero Electric Optima stands out on the road. Available in multiple color options, it features stylish graphics and a streamlined body. In terms of performance, its electric motor provides adequate power for city riding, with a top speed of around 40-45 km/h and a range of approximately 50-60 km on a single charge, making it suitable for daily commuting needs.Servicing and maintenance: Servicing and maintaining the Hero Electric Optima is relatively straightforward and cost-effective. Since it runs on electricity, there's no need for frequent oil changes or tune-ups. Routine maintenance mainly involves checking and maintaining the battery, tyres, brakes, and electrical components. Additionally, Hero Electric has a widespread service network across India, ensuring easy access to servicing facilities for customers.Pros and Cons:Pros: Environmentally friendly with zero emissions, low operating costs due to lower charging expenses compared to petrol, smooth and quiet ride, and ease of riding and maintenance.Cons: Limited range may not be suitable for long-distance travel, availability of charging infrastructure can be a concern in certain areas, and the initial cost might be higher compared to traditional petrol-powered scooters, although the savings in operating expenses can offset this over time.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Tips for other riders
It has tubeless tyres so there is no problem in tyres but you should do it's servicing after every 2000 km
Was this review helpful?
5
3
Pathetic customers handling post sales
1 week ago
Debabrata Tripathy
While buying, you won't come to know what's good or bad in the model. So before buying check all reviews online. Service and maintenance are pathetic. They are least bothered post-sales. No time to get your spares replaced which falls under warranty as you have to wait years together. Worst services they provide. It's completely a plastic body, not reliable.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Tips for other riders
The brake disc makes a huge noise in rain like a bomb in moisture climate. and you assume that they will replace it soon under warranty then you are wrong. They take years together to replace. So from my opinion, don't buy this product.
Was this review helpful?
0
0
Great to have hero optima Escooter
1 week ago
Sumit Kumar
The Hero Optima electric scooter is designed to offer an eco-friendly and cost-effective commuting option. With a range of 60 kilometers on a single charge, it is ideal for short-distance travel in urban settings. The scooter's design emphasizes practicality and ease of use, making it a popular choice among city dwellers and those looking for a sustainable mode of transport.ProsEco-Friendly: The electric motor produces zero emissions, making it an environmentally friendly choice compared to traditional petrol scooters.Cost-Effective: Low operating costs due to the absence of fuel expenses and lower maintenance requirements make it an economical option in the long run.Silent Operation: The electric motor ensures a quiet ride, reducing noise pollution and providing a more pleasant riding experience.Easy Charging: The scooter can be charged at home using a standard electrical outlet, adding to its convenience.Lightweight and Maneuverable: Its lightweight design makes it easy to handle, especially in heavy traffic or crowded areas.Low Running Costs: With fewer moving parts, the Hero Optima requires less maintenance than traditional scooters, translating to lower maintenance costs.ConsLimited Range: With a 60 km range, it may not be suitable for long-distance travel or for users who need to cover extensive daily mileage.Charging Time: The time required to fully charge the battery can be a downside for those who need to use the scooter frequently throughout the day.Speed Limitations: Electric scooters generally have lower top speeds compared to petrol scooters, which might be a limitation for some users.Battery Degradation: Over time, the battery's capacity may degrade, reducing the effective range and requiring replacement.Availability of Charging Infrastructure: In some areas, the lack of public charging stations can be an inconvenience.Initial Cost: The upfront cost of purchasing an electric scooter can be higher than a conventional petrol scooter, although this is offset by lower running costs over time.Overall, the Hero Optima electric scooter is a practical and environmentally friendly option for short commutes and city travel. Its economic and operational benefits make it an attractive choice for those looking to reduce their carbon footprint and travel costs. However, potential buyers should consider the range limitations and charging infrastructure availability when deciding if it fits their needs.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
< 5000 kms
Tips for other riders
I have spent just 700 rupees for the maintenance in one year which is a very low cost than other scooters
Was this review helpful?
0
0
Good bike
2 weeks ago
Niranjan Kumar
Hero Optima bike is very useful to my family I have good experience with this product of Hero Motocorp pvt Ltd long battery life and a powerful full engine, tubeless tires Power full braking system and many more. U can buy this product to enjoy your ride with Go Green. Hero Optima bike is the best deal for us. Happy happy happy
Rating Parameters
(out of 5)
Visual Appeal
Value for Money
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
10000-15000 kms
Was this review helpful?
1
1
Great looks and easy to maintain
5 weeks ago
Tushar Kashyap
The buying experience is good they explained much betterAnd riding experience is also good for my daily usage The battery lasts for 2 days for normal household use Looks and performance is enough at this price range Its servicing and maintenance is pocket friendly Pros of this scooter is very light you can handle it easilyCons of this scooter is top speed is 25km/h
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Tips for other riders
Keeps its charge cycle good
Was this review helpful?
0
4
Hero Optima is Optimum Hero for city dwellers.
6 weeks ago
Muthu Krishnan
Buying Experience was excellent. The showroom assistant has complete knowledge of the vehicle. I used to ride this bike every day. For a city like Chennai, it is always good. It looks great and can identify my bike in any crowd. 0 maintenance and servicing so far. Pros: 1) Affordable 2) Eloquent look Cons: In the rainy season may get repairs.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Tips for other riders
Not reached a maintenance issue. Once it crosses will update this forum
Was this review helpful?
1
3
Vera Level Bike
7 weeks ago
Sai
Very Extraordinary Bike Really Good Milege And Good Condition. Suggest This Type Of Bikes Superb Design And Colour Giving Very Good Milege And Very Good Condition And Hero Company Is Very Good Company. And This Bike Take Lo Cost To Make Servicing And Maintenance. We Should Maintain In a Good Way. Very Good And Extraordinary Bike And Thank You Hero And Bikewale.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Tips for other riders
Very Good Condition
Was this review helpful?
1
1
Worst bike , no value for money
8 weeks ago
Raghavendra S Nayak
Wost bike, no proper service available, unskilled labor creates more issues and charges hefty numbers, I do not recommend optima, no value for money, I had lost more for simple issues, the place where I have the service center (vidyaranyapura) is really not having skilled workers
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
10000-15000 kms
Tips for other riders
No recommendation for this bike
Was this review helpful?
3
2
Worth less product
8 weeks ago
Vidhya
Worst experience with Hero Electric scooter Optima. Poor service, the product quality is very poor. Best advice don't ever buy this Hero scooter.Bought seeing the company name. felt very bad. They cheated us with the brand name. They say warranty, but the truth is if we go back of them for 5 to 6 months also we couldn't claim it.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
1
1
Hero Electric Optima
9 weeks ago
Pooja
After purchasing this bike I thought this was my big mistake in my life. I'm really fed up. Service is very bad and products are not available like battery etc. I think the Company is not able to sell its product.
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
5000-10000 kms
Tips for other riders
Don't buy
Was this review helpful?
6
2
Good vehicle for long journey
12 weeks ago
Anant Saxena
Buying experience: Purchasing the Hero Electric Optima is hassle-free, with options available through various dealerships and online platforms. Customers can compare prices, features, and financing options before making a decision, ensuring a smooth buying process.Riding experience: The Hero Electric Optima offers a comfortable and convenient ride, particularly suited for urban commuting. Its electric motor delivers instant torque for quick acceleration, while the lightweight design and compact dimensions make it easy to navigate through traffic. Riders can enjoy a quiet and smooth experience, with ergonomic seating adding to overall comfort, even during longer journeys.Looks and performance: With its sleek and modern design, the Hero Electric Optima stands out on the road. Available in multiple color options, it features stylish graphics and a streamlined body. In terms of performance, its electric motor provides adequate power for city riding, with a top speed of around 40-45 km/h and a range of approximately 50-60 km on a single charge, making it suitable for daily commuting needs.Servicing and maintenance: Servicing and maintaining the Hero Electric Optima is relatively straightforward and cost-effective. Since it runs on electricity, there's no need for frequent oil changes or tune-ups. Routine maintenance mainly involves checking and maintaining the battery, tyres, brakes, and electrical components. Additionally, Hero Electric has a widespread service network across India, ensuring easy access to servicing facilities for customers.Pros and Cons:Pros: Environmentally friendly with zero emissions, low operating costs due to lower charging expenses compared to petrol, smooth and quiet ride, and ease of riding and maintenance.Cons: Limited range may not be suitable for long-distance travel, availability of charging infrastructure can be a concern in certain areas, and the initial cost might be higher compared to traditional petrol-powered scooters, although the savings in operating expenses can offset this over time.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Tips for other riders
It has tubeless tyres so there is no problem in tyres but you should do it's servicing after every 2000 km
Was this review helpful?
5
3
Pathetic customers handling post sales
1 week ago
Debabrata Tripathy
While buying, you won't come to know what's good or bad in the model. So before buying check all reviews online. Service and maintenance are pathetic. They are least bothered post-sales. No time to get your spares replaced which falls under warranty as you have to wait years together. Worst services they provide. It's completely a plastic body, not reliable.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Tips for other riders
The brake disc makes a huge noise in rain like a bomb in moisture climate. and you assume that they will replace it soon under warranty then you are wrong. They take years together to replace. So from my opinion, don't buy this product.
Was this review helpful?
0
0
Great to have hero optima Escooter
1 week ago
Sumit Kumar
The Hero Optima electric scooter is designed to offer an eco-friendly and cost-effective commuting option. With a range of 60 kilometers on a single charge, it is ideal for short-distance travel in urban settings. The scooter's design emphasizes practicality and ease of use, making it a popular choice among city dwellers and those looking for a sustainable mode of transport.ProsEco-Friendly: The electric motor produces zero emissions, making it an environmentally friendly choice compared to traditional petrol scooters.Cost-Effective: Low operating costs due to the absence of fuel expenses and lower maintenance requirements make it an economical option in the long run.Silent Operation: The electric motor ensures a quiet ride, reducing noise pollution and providing a more pleasant riding experience.Easy Charging: The scooter can be charged at home using a standard electrical outlet, adding to its convenience.Lightweight and Maneuverable: Its lightweight design makes it easy to handle, especially in heavy traffic or crowded areas.Low Running Costs: With fewer moving parts, the Hero Optima requires less maintenance than traditional scooters, translating to lower maintenance costs.ConsLimited Range: With a 60 km range, it may not be suitable for long-distance travel or for users who need to cover extensive daily mileage.Charging Time: The time required to fully charge the battery can be a downside for those who need to use the scooter frequently throughout the day.Speed Limitations: Electric scooters generally have lower top speeds compared to petrol scooters, which might be a limitation for some users.Battery Degradation: Over time, the battery's capacity may degrade, reducing the effective range and requiring replacement.Availability of Charging Infrastructure: In some areas, the lack of public charging stations can be an inconvenience.Initial Cost: The upfront cost of purchasing an electric scooter can be higher than a conventional petrol scooter, although this is offset by lower running costs over time.Overall, the Hero Optima electric scooter is a practical and environmentally friendly option for short commutes and city travel. Its economic and operational benefits make it an attractive choice for those looking to reduce their carbon footprint and travel costs. However, potential buyers should consider the range limitations and charging infrastructure availability when deciding if it fits their needs.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
< 5000 kms
Tips for other riders
I have spent just 700 rupees for the maintenance in one year which is a very low cost than other scooters
Was this review helpful?
0
0
Good bike
2 weeks ago
Niranjan Kumar
Hero Optima bike is very useful to my family I have good experience with this product of Hero Motocorp pvt Ltd long battery life and a powerful full engine, tubeless tires Power full braking system and many more. U can buy this product to enjoy your ride with Go Green. Hero Optima bike is the best deal for us. Happy happy happy
Rating Parameters
(out of 5)
Visual Appeal
Value for Money
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
10000-15000 kms
Was this review helpful?
1
1
Great looks and easy to maintain
5 weeks ago
Tushar Kashyap
The buying experience is good they explained much betterAnd riding experience is also good for my daily usage The battery lasts for 2 days for normal household use Looks and performance is enough at this price range Its servicing and maintenance is pocket friendly Pros of this scooter is very light you can handle it easilyCons of this scooter is top speed is 25km/h
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Tips for other riders
Keeps its charge cycle good
Was this review helpful?
0
4
Hero Optima is Optimum Hero for city dwellers.
6 weeks ago
Muthu Krishnan
Buying Experience was excellent. The showroom assistant has complete knowledge of the vehicle. I used to ride this bike every day. For a city like Chennai, it is always good. It looks great and can identify my bike in any crowd. 0 maintenance and servicing so far. Pros: 1) Affordable 2) Eloquent look Cons: In the rainy season may get repairs.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Tips for other riders
Not reached a maintenance issue. Once it crosses will update this forum
Was this review helpful?
1
3
Vera Level Bike
7 weeks ago
Sai
Very Extraordinary Bike Really Good Milege And Good Condition. Suggest This Type Of Bikes Superb Design And Colour Giving Very Good Milege And Very Good Condition And Hero Company Is Very Good Company. And This Bike Take Lo Cost To Make Servicing And Maintenance. We Should Maintain In a Good Way. Very Good And Extraordinary Bike And Thank You Hero And Bikewale.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Tips for other riders
Very Good Condition
Was this review helpful?
1
1
Worst bike , no value for money
8 weeks ago
Raghavendra S Nayak
Wost bike, no proper service available, unskilled labor creates more issues and charges hefty numbers, I do not recommend optima, no value for money, I had lost more for simple issues, the place where I have the service center (vidyaranyapura) is really not having skilled workers
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
10000-15000 kms
Tips for other riders
No recommendation for this bike
Was this review helpful?
3
2
Worth less product
8 weeks ago
Vidhya
Worst experience with Hero Electric scooter Optima. Poor service, the product quality is very poor. Best advice don't ever buy this Hero scooter.Bought seeing the company name. felt very bad. They cheated us with the brand name. They say warranty, but the truth is if we go back of them for 5 to 6 months also we couldn't claim it.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
1
1
Hero Electric Optima
9 weeks ago
Pooja
After purchasing this bike I thought this was my big mistake in my life. I'm really fed up. Service is very bad and products are not available like battery etc. I think the Company is not able to sell its product.
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
5000-10000 kms
Tips for other riders
Don't buy
Was this review helpful?
6
2
Good vehicle for long journey
12 weeks ago
Anant Saxena
Buying experience: Purchasing the Hero Electric Optima is hassle-free, with options available through various dealerships and online platforms. Customers can compare prices, features, and financing options before making a decision, ensuring a smooth buying process.Riding experience: The Hero Electric Optima offers a comfortable and convenient ride, particularly suited for urban commuting. Its electric motor delivers instant torque for quick acceleration, while the lightweight design and compact dimensions make it easy to navigate through traffic. Riders can enjoy a quiet and smooth experience, with ergonomic seating adding to overall comfort, even during longer journeys.Looks and performance: With its sleek and modern design, the Hero Electric Optima stands out on the road. Available in multiple color options, it features stylish graphics and a streamlined body. In terms of performance, its electric motor provides adequate power for city riding, with a top speed of around 40-45 km/h and a range of approximately 50-60 km on a single charge, making it suitable for daily commuting needs.Servicing and maintenance: Servicing and maintaining the Hero Electric Optima is relatively straightforward and cost-effective. Since it runs on electricity, there's no need for frequent oil changes or tune-ups. Routine maintenance mainly involves checking and maintaining the battery, tyres, brakes, and electrical components. Additionally, Hero Electric has a widespread service network across India, ensuring easy access to servicing facilities for customers.Pros and Cons:Pros: Environmentally friendly with zero emissions, low operating costs due to lower charging expenses compared to petrol, smooth and quiet ride, and ease of riding and maintenance.Cons: Limited range may not be suitable for long-distance travel, availability of charging infrastructure can be a concern in certain areas, and the initial cost might be higher compared to traditional petrol-powered scooters, although the savings in operating expenses can offset this over time.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Tips for other riders
It has tubeless tyres so there is no problem in tyres but you should do it's servicing after every 2000 km
Was this review helpful?
5
3
Pathetic customers handling post sales
1 week ago
Debabrata Tripathy
While buying, you won't come to know what's good or bad in the model. So before buying check all reviews online. Service and maintenance are pathetic. They are least bothered post-sales. No time to get your spares replaced which falls under warranty as you have to wait years together. Worst services they provide. It's completely a plastic body, not reliable.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Tips for other riders
The brake disc makes a huge noise in rain like a bomb in moisture climate. and you assume that they will replace it soon under warranty then you are wrong. They take years together to replace. So from my opinion, don't buy this product.
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0
0
Great to have hero optima Escooter
1 week ago
Sumit Kumar
The Hero Optima electric scooter is designed to offer an eco-friendly and cost-effective commuting option. With a range of 60 kilometers on a single charge, it is ideal for short-distance travel in urban settings. The scooter's design emphasizes practicality and ease of use, making it a popular choice among city dwellers and those looking for a sustainable mode of transport.ProsEco-Friendly: The electric motor produces zero emissions, making it an environmentally friendly choice compared to traditional petrol scooters.Cost-Effective: Low operating costs due to the absence of fuel expenses and lower maintenance requirements make it an economical option in the long run.Silent Operation: The electric motor ensures a quiet ride, reducing noise pollution and providing a more pleasant riding experience.Easy Charging: The scooter can be charged at home using a standard electrical outlet, adding to its convenience.Lightweight and Maneuverable: Its lightweight design makes it easy to handle, especially in heavy traffic or crowded areas.Low Running Costs: With fewer moving parts, the Hero Optima requires less maintenance than traditional scooters, translating to lower maintenance costs.ConsLimited Range: With a 60 km range, it may not be suitable for long-distance travel or for users who need to cover extensive daily mileage.Charging Time: The time required to fully charge the battery can be a downside for those who need to use the scooter frequently throughout the day.Speed Limitations: Electric scooters generally have lower top speeds compared to petrol scooters, which might be a limitation for some users.Battery Degradation: Over time, the battery's capacity may degrade, reducing the effective range and requiring replacement.Availability of Charging Infrastructure: In some areas, the lack of public charging stations can be an inconvenience.Initial Cost: The upfront cost of purchasing an electric scooter can be higher than a conventional petrol scooter, although this is offset by lower running costs over time.Overall, the Hero Optima electric scooter is a practical and environmentally friendly option for short commutes and city travel. Its economic and operational benefits make it an attractive choice for those looking to reduce their carbon footprint and travel costs. However, potential buyers should consider the range limitations and charging infrastructure availability when deciding if it fits their needs.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
< 5000 kms
Tips for other riders
I have spent just 700 rupees for the maintenance in one year which is a very low cost than other scooters
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0
0
Good bike
2 weeks ago
Niranjan Kumar
Hero Optima bike is very useful to my family I have good experience with this product of Hero Motocorp pvt Ltd long battery life and a powerful full engine, tubeless tires Power full braking system and many more. U can buy this product to enjoy your ride with Go Green. Hero Optima bike is the best deal for us. Happy happy happy
Rating Parameters
(out of 5)
Visual Appeal
Value for Money
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
10000-15000 kms
Was this review helpful?
1
1
Great looks and easy to maintain
5 weeks ago
Tushar Kashyap
The buying experience is good they explained much betterAnd riding experience is also good for my daily usage The battery lasts for 2 days for normal household use Looks and performance is enough at this price range Its servicing and maintenance is pocket friendly Pros of this scooter is very light you can handle it easilyCons of this scooter is top speed is 25km/h
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Tips for other riders
Keeps its charge cycle good
Was this review helpful?
0
4
Hero Optima is Optimum Hero for city dwellers.
6 weeks ago
Muthu Krishnan
Buying Experience was excellent. The showroom assistant has complete knowledge of the vehicle. I used to ride this bike every day. For a city like Chennai, it is always good. It looks great and can identify my bike in any crowd. 0 maintenance and servicing so far. Pros: 1) Affordable 2) Eloquent look Cons: In the rainy season may get repairs.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Tips for other riders
Not reached a maintenance issue. Once it crosses will update this forum
Was this review helpful?
1
3
Vera Level Bike
7 weeks ago
Sai
Very Extraordinary Bike Really Good Milege And Good Condition. Suggest This Type Of Bikes Superb Design And Colour Giving Very Good Milege And Very Good Condition And Hero Company Is Very Good Company. And This Bike Take Lo Cost To Make Servicing And Maintenance. We Should Maintain In a Good Way. Very Good And Extraordinary Bike And Thank You Hero And Bikewale.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Tips for other riders
Very Good Condition
Was this review helpful?
1
1
Worst bike , no value for money
8 weeks ago
Raghavendra S Nayak
Wost bike, no proper service available, unskilled labor creates more issues and charges hefty numbers, I do not recommend optima, no value for money, I had lost more for simple issues, the place where I have the service center (vidyaranyapura) is really not having skilled workers
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
10000-15000 kms
Tips for other riders
No recommendation for this bike
Was this review helpful?
3
2
Worth less product
8 weeks ago
Vidhya
Worst experience with Hero Electric scooter Optima. Poor service, the product quality is very poor. Best advice don't ever buy this Hero scooter.Bought seeing the company name. felt very bad. They cheated us with the brand name. They say warranty, but the truth is if we go back of them for 5 to 6 months also we couldn't claim it.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
1
1
Hero Electric Optima
9 weeks ago
Pooja
After purchasing this bike I thought this was my big mistake in my life. I'm really fed up. Service is very bad and products are not available like battery etc. I think the Company is not able to sell its product.
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
5000-10000 kms
Tips for other riders
Don't buy
Was this review helpful?
6
2
Good vehicle for long journey
12 weeks ago
Anant Saxena
Buying experience: Purchasing the Hero Electric Optima is hassle-free, with options available through various dealerships and online platforms. Customers can compare prices, features, and financing options before making a decision, ensuring a smooth buying process.Riding experience: The Hero Electric Optima offers a comfortable and convenient ride, particularly suited for urban commuting. Its electric motor delivers instant torque for quick acceleration, while the lightweight design and compact dimensions make it easy to navigate through traffic. Riders can enjoy a quiet and smooth experience, with ergonomic seating adding to overall comfort, even during longer journeys.Looks and performance: With its sleek and modern design, the Hero Electric Optima stands out on the road. Available in multiple color options, it features stylish graphics and a streamlined body. In terms of performance, its electric motor provides adequate power for city riding, with a top speed of around 40-45 km/h and a range of approximately 50-60 km on a single charge, making it suitable for daily commuting needs.Servicing and maintenance: Servicing and maintaining the Hero Electric Optima is relatively straightforward and cost-effective. Since it runs on electricity, there's no need for frequent oil changes or tune-ups. Routine maintenance mainly involves checking and maintaining the battery, tyres, brakes, and electrical components. Additionally, Hero Electric has a widespread service network across India, ensuring easy access to servicing facilities for customers.Pros and Cons:Pros: Environmentally friendly with zero emissions, low operating costs due to lower charging expenses compared to petrol, smooth and quiet ride, and ease of riding and maintenance.Cons: Limited range may not be suitable for long-distance travel, availability of charging infrastructure can be a concern in certain areas, and the initial cost might be higher compared to traditional petrol-powered scooters, although the savings in operating expenses can offset this over time.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Tips for other riders
It has tubeless tyres so there is no problem in tyres but you should do it's servicing after every 2000 km
Was this review helpful?
5
3