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User Reviews of Hero Electric Optima

Overall rating:3.9 / 5168 ratings
3

Good

1 month ago by Sudhindra K1,147 views

Good vehicle but the range is a bit less as compared to expectations. Quality is lesser as compared to petrol counterparts however very very economical and good for short city rides not good for highway rides or long rides. For longer range pay additional and buy 2 battery version or better battery version

Tips for Hero Electric Optima

Ok

  • 5

    Visual Appeal

  • 3

    Reliability

  • 4

    Comfort

  • 3

    Service Experience

  • 4

    Value for Money

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  • Used it for

    Daily Commute

  • Owned for

    6 months-1 yr

  • Ridden for

    5000-10000 kms

More Reviews on Optima

  •  5Very good & eco friendly scooter 1 day ago by Abhishek Mishra
    Everyone should own this type of e vehicles to step against global warming. Optima hx is very good handling scooter with single li ion battery. I request to everybody. Please go for e-vehicles to save our environment & planet. Optima hx provides anti theft alarm too, wh...
    Everyone should own this type of e vehicles to step against global warming. Optima hx is very good handling scooter with single li ion battery. I request to everybody. Please go for e-vehicles to save our environment & planet. Optima hx provides anti theft alarm too, which I like most.
    • 5

      Visual Appeal

    • 4

      Reliability

    • 5

      Comfort

    • 4

      Service Experience

    • 4

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      < 3 months

    • Ridden for

      < 5000 kms

  • I bought new optima hx on December 20. 3 month usage reviews. Buying good, riding good with solo. Looks excellent. 1.They shows 80km city mileage. No actually you can get 40 to 50 km per charge only. 2. Capacity 2 member and 150 kg. ride solo get better mileage that to ...
    I bought new optima hx on December 20. 3 month usage reviews. Buying good, riding good with solo. Looks excellent. 1.They shows 80km city mileage. No actually you can get 40 to 50 km per charge only. 2. Capacity 2 member and 150 kg. ride solo get better mileage that to 50 km per charge. With two you end up with 40km only. Pick up is poor with 2 person. 3. Charging time min take 5.5 hrs. Instead of claim 4 hrs. I use stabilizer for charging. 4. Four times charging get stuck. I have to cut of mcb and turn on. 5. The claims vehicle run 10km with 47v . Absolute not. When it reaches 47v within a km or 2 km vehicle stops. . Battery indicator show different level. Please note every one . It doesn't run more than 50km.Better charge every 40km.
    • 4

      Visual Appeal

    • 3

      Reliability

    • 3

      Comfort

    • 3

      Service Experience

    • 4

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      < 3 months

    • Ridden for

      < 5000 kms

  •  5Smooth rider 3 weeks ago by Ruthreshbalaji
    Actually that was my friends bike. But I used it for some occasions, I will precisely say this is best and ever for smoothie rides and a perfect fit for the middle class peoples. it's is the beauty of perfect ride and even eco friendly too....
    Actually that was my friends bike. But I used it for some occasions, I will precisely say this is best and ever for smoothie rides and a perfect fit for the middle class peoples. it's is the beauty of perfect ride and even eco friendly too.
    • 5

      Visual Appeal

    • 5

      Reliability

    • 5

      Comfort

    • 5

      Service Experience

    • 5

      Value for Money

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    • Used it for

      Everything

    • Owned for

      Never owned

  •  1Not to buy this bike. 1 month ago by Snehal Hemant Bendale
    Poor quality material is used, Within 2 months seat joint is broken. Small kid's toy's material is better than the material used in the bike. There is no shock up while using break. too much bad quality. There is no indication of battery level. Not to buy this bike in y...
    Poor quality material is used, Within 2 months seat joint is broken. Small kid's toy's material is better than the material used in the bike. There is no shock up while using break. too much bad quality. There is no indication of battery level. Not to buy this bike in your dream also.
    • 1

      Visual Appeal

    • 2

      Reliability

    • 2

      Comfort

    • 1

      Service Experience

    • 2

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      3-6 months

    • Ridden for

      > 15000 kms

  •  1Horrible bike and worst customer support 1 month ago by Animesh
    Horrible bike. After driving it for a year, i know in and out of this bike and its support. And my opinion is don't ever buy this junk bike. Reasons 1. Company claims wrong figures about its mileage of 55 km/battery. My bike never gave me more then 45 km/battery. Compan...
    Horrible bike. After driving it for a year, i know in and out of this bike and its support. And my opinion is don't ever buy this junk bike. Reasons 1. Company claims wrong figures about its mileage of 55 km/battery. My bike never gave me more then 45 km/battery. Company is fooling its customer through false claims. 2. Poor material of critical components like motor and battery. I already touched upon initial battery response. After a year, bike is giving less then 30 km on a full charge. The motor of bike has got damaged within a year. Both are covered under 3-year warranty, but support too is horrible. 3. Customer support is horrible. Even after 15 days of issue identification, company hasn't still replaced motor and battery that ere covered under a 3 year warranty. I reached out to their engineer many times a day, but no response from him. He neither picks up the calls, nor responds on whats-app. All the goodwill of hero motor corp is getting damaged because of this company (hero electric) and its employees. Now, if you have spare money to waste, then still there are better options that this junk piece of bike. Give it to some beggar rather than cribbing after investing in this junk bike. My final verdict.... Never even think in your dreams of investing money in this bike.
    • 3

      Visual Appeal

    • 1

      Reliability

    • 3

      Comfort

    • 4

      Service Experience

    • 1

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      > 1 yr

    • Ridden for

      < 5000 kms

  •  1Never buy hero electric bike  2 months ago by Yash Naik Pednekar
    Worst bike and the service, it was the biggest mistake of buying this bike, since a year now the battery had a problem and no replacement, the battery is costing half of the new bike so it's totally waste. There is no service station in goa, they have to come from kolha...
    Worst bike and the service, it was the biggest mistake of buying this bike, since a year now the battery had a problem and no replacement, the battery is costing half of the new bike so it's totally waste. There is no service station in goa, they have to come from kolhapur and we have to pay separately for all the traveling expenses.
    • 1

      Visual Appeal

    • 1

      Reliability

    • 1

      Comfort

    • 1

      Service Experience

    • 1

      Value for Money

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    • Used it for

      Occasional Commute

    • Owned for

      > 1 yr

    • Ridden for

      < 5000 kms

  •  1Need to change 3 months ago by Parmanand
    Very bad experience from dealer . I bought photon model in 2017. Dealer do very bad servicing of vehicle . Any one or more part found broken in every servicing . So with in 2 years my vehicle is very noisy . Battery quality is not good . It's life cycle is about 1.5 or ...
    Very bad experience from dealer . I bought photon model in 2017. Dealer do very bad servicing of vehicle . Any one or more part found broken in every servicing . So with in 2 years my vehicle is very noisy . Battery quality is not good . It's life cycle is about 1.5 or 2 years. Battery cost is about rs. 18000 . Spending of rs 18000 in every 2 tears is too expensive. i like battery bike but do not want to go with hero electric and dealer also.
    • 3

      Visual Appeal

    • 1

      Reliability

    • 3

      Comfort

    • 1

      Service Experience

    • 2

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      > 1 yr

    • Ridden for

      10000-15000 kms

  •  1Bad experience 4 months ago by Remya
    1. Good2.Load capacity below 100 kg 3.Good looks but using low quality plastic body4 no spare parts available in service center immediately. Book and waiting method. Vehicle returned more than one week's after serving5.Loding capacity less than 100kg, using low quality ...
    1. Good2.Load capacity below 100 kg 3.Good looks but using low quality plastic body4 no spare parts available in service center immediately. Book and waiting method. Vehicle returned more than one week's after serving5.Loding capacity less than 100kg, using low quality plastic. Company assured mileage 60 km, but actual 32km on full charge.
    • 3

      Visual Appeal

    • 1

      Reliability

    • 2

      Comfort

    • 1

      Service Experience

    • 2

      Value for Money

    Read more
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    • Used it for

      Tours

    • Owned for

      3-6 months

    • Ridden for

      < 5000 kms

  •  5Enjoy your ride with hero electric 4 months ago by Lokendra Singh
    Hero optima is best electric scooter This is the best of one in other brand. You purchase this scooter and enjoy you wonderful ride. My advice for nature lover use this hero electric scooter self and your family persons. Hero electric bike is more comfortable for a our ...
    Hero optima is best electric scooter This is the best of one in other brand. You purchase this scooter and enjoy you wonderful ride. My advice for nature lover use this hero electric scooter self and your family persons. Hero electric bike is more comfortable for a our environment and no required petrol consumption. I love it.
    • 5

      Visual Appeal

    • 5

      Reliability

    • 5

      Comfort

    • 5

      Service Experience

    • 5

      Value for Money

    Read more
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    • Used it for

      Everything

    • Owned for

      6 months-1 yr

    • Ridden for

      5000-10000 kms

  •  4Optima vrla. Great idea. Poor battery 5 months ago by Shuvayan Mukherjee
    Bought it amidst lockdown. Congratulations to hero electric for venturing into the field of riding with zero emission. Really appreciate such moves. Riding experience is good. Better suited for single riding rather than double carrying.. The battery of vrla model doesn'...
    Bought it amidst lockdown. Congratulations to hero electric for venturing into the field of riding with zero emission. Really appreciate such moves. Riding experience is good. Better suited for single riding rather than double carrying.. The battery of vrla model doesn't charge fully below 12 hours. Moreover the capacity of the motor to perform at battery levels below 30% is really poor. So after a maximum of 40kms one needs to recharge it for full performance. Probably the lithium version works better.
    • 5

      Visual Appeal

    • 3

      Reliability

    • 4

      Comfort

    • 3

      Service Experience

    • 4

      Value for Money

    Read more
    Was this review helpful?

    Inappropriate review? Report Abuse

    • Used it for

      Daily Commute

    • Owned for

      < 3 months

    • Ridden for

      < 5000 kms

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