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    Reviews of Hero Electric Optima CX

    • User Reviews
    Optima CX Image

    3.1/5

    102 Ratings

    38 Reviews

    5 star

    37%

    4 star

    14%

    3 star

    10%

    2 star

    4%

    1 star

    35%

    ₹ 1,08,929
    On-Road Price, Bangalore

    Rating Parameters

    (out of 5)

    3

    Visual Appeal

    2

    Reliability

    2

    Comfort

    2

    Service Experience

    2

    Value for Money

    Reviews on Optima CX

    • Most Helpful (38)
    • Most Recent (38)
    • Critical (22)
    • Positive (16)

    • Worst after sales.. hero optima sucks

      40 weeks ago

      Hemanta

      Don't buy Hero Electric Vehicle. 6 months over yet the company has not sent my battery. The company simply says they will send it soon, 6 months is not enough to fix the battery issue.
      The customer care team gives simple copy-paste replies.
      No escalation matrix, Parts are not available.
      Worst after sales. The fraudulent intention of the company.

      Rating Parameters

      (out of 5)

      1

      Visual Appeal

      1

      Reliability

      1

      Comfort

      1

      Service Experience

      1

      Value for Money

      About the Reviewer

      Used it for

      Occasional Commute

      Owned for

      6 months-1 yr

      Ridden for

      < 5000 kms

      Tips for other riders

      Dont buy.

      Was this review helpful?

      24

      8

    • Worst after sales.. hero optima sucks

      40 weeks ago

      Hemanta

      Don't buy Hero Electric Vehicle. 6 months over yet the company has not sent my battery. The company simply says they will send it soon, 6 months is not enough to fix the battery issue.
      The customer care team gives simple copy-paste replies.
      No escalation matrix, Parts are not available.
      Worst after sales. The fraudulent intention of the company.

      Rating Parameters

      (out of 5)

      1

      Visual Appeal

      1

      Reliability

      1

      Comfort

      1

      Service Experience

      1

      Value for Money

      About the Reviewer

      Used it for

      Occasional Commute

      Owned for

      6 months-1 yr

      Ridden for

      < 5000 kms

      Tips for other riders

      Dont buy.

      Was this review helpful?

      24

      8

    • Worst after sales.. hero optima sucks

      40 weeks ago

      Hemanta

      Don't buy Hero Electric Vehicle. 6 months over yet the company has not sent my battery. The company simply says they will send it soon, 6 months is not enough to fix the battery issue.
      The customer care team gives simple copy-paste replies.
      No escalation matrix, Parts are not available.
      Worst after sales. The fraudulent intention of the company.

      Rating Parameters

      (out of 5)

      1

      Visual Appeal

      1

      Reliability

      1

      Comfort

      1

      Service Experience

      1

      Value for Money

      About the Reviewer

      Used it for

      Occasional Commute

      Owned for

      6 months-1 yr

      Ridden for

      < 5000 kms

      Tips for other riders

      Dont buy.

      Was this review helpful?

      24

      8

    • Worst after sales.. hero optima sucks

      40 weeks ago

      Hemanta

      Don't buy Hero Electric Vehicle. 6 months over yet the company has not sent my battery. The company simply says they will send it soon, 6 months is not enough to fix the battery issue.
      The customer care team gives simple copy-paste replies.
      No escalation matrix, Parts are not available.
      Worst after sales. The fraudulent intention of the company.

      Rating Parameters

      (out of 5)

      1

      Visual Appeal

      1

      Reliability

      1

      Comfort

      1

      Service Experience

      1

      Value for Money

      About the Reviewer

      Used it for

      Occasional Commute

      Owned for

      6 months-1 yr

      Ridden for

      < 5000 kms

      Tips for other riders

      Dont buy.

      Was this review helpful?

      24

      8

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    Hero Electric Optima CX Image

    Hero Electric
    Optima CX

    ₹ 1,08,929
    On-Road Price, Bangalore
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