Honda India celebrates 20 million customers

Honda Motorcycle & Scooter India has managed to garner a 20 million customer base in India. The company rolled out its 20th million vehicle last week, making it one of the fastest growing two-wheeler company in India. 

The Japanese manufacturer announced that the highest contributions came from the Activa, which is not really a big surprise. Because of the Activa, the Gurgaon-based manufacturer has managed to hold 55 per cent market share in the country’s growing scooter segment. In order to pursue its growth further, Honda had announced its fourth plant which will be the  world’s biggest scooter manufacturing facility in India, at Vithalapur, in Ahmedabad, Gujarat. Spread across 80 acres, the plant will have an annual production capacity of 1.2 million units that will take the company's overall production capacity to 5.8 million units.

“We are deeply humbled by the faith and trust reposed in the brand by our 20 million happy customers and we will strive to achieve even higher benchmarks in customer satisfaction. We thank our valued customers, business partners, associates, and all my colleagues at Honda for this remarkable feat. We will continue our endeavor to bring many more million smiles by introducing more advanced products & services across all segments," said Keita Muramatsu, president & CEO, HMSI.

"We are delighted on achieving this 20 million customer’s milestone by serving customer’s needs and aspirations across large geographical and demographic spread of India. While reflecting  on our incredible journey, we will continue to raise our operational benchmarks. We firmly believe customer experience and customer loyalty are priceless and their appreciation is an inspiration for all of us at Honda to continue to delight our customers in future too," said Y S Guleria, vice-president, sales & marketing, HMSI.