ओला S1 [2021-2023]

Despite caution from many, I decided to buy the OLA S1Pro, and I must say the experience was quite good. In <6 months, problems begin to crop up ( brake pad, charging cap opening) and most recently HANDLE WILL NOT UNLOCK, I realise, customer support is TERRIBLE. DON'T BUY!! I have had a very bad experience trying to get OLA to get their Road Side Assist to take my scooter to their experience centre. After this was finally done, the scooter would not unlock the very next day. I am now in warranty and will be out of it very soon. As it ages, I am sure there are going to be a lot more such issues, which I dread. If you are ready to be stranded on the street not knowing what to do, please go ahead and buy!!!

समीक्षक के बारे में

It was worst purchase experience, since last one month it was due to deliver and customer care does not have any clue, all documents, registration completed within 10-11 days from purchase, however since last 3 weeks it is pending to deliver. If customer is paying upfront full amount how come company cheat and could not deliver product within agreed time. Forgot about agreed time you have to follow up repeatedly with customer care w/o any clue what is process they follow, if you want waste your money and have worst purchase experience , buy OLA electric scooter. Right now i do not have any experience on OLA scooter driving so can't comment on quality, but i can guess that will also be sub standard, post sale will have same pathetic customer service, so suggest you based on my experience stay away from OLA.

समीक्षक के बारे में

1. The buying experience was good and smooth.
2. Riding is also good, getting good mileage and power
3. Looks good
Now comes the main things why I don't recommend this bike to anyone.
Look at the youtube and online reviews, OLA really suck on service. The service center doesn't even bother to answer your query or resolve it. They are only interested in general service (that's the only thing they know). They say they don't get extra training or manpower to maintain a good service level. We had an issue with breaking and we were behind the Service center for almost a month.
We did escalations via email, Twitter, Facebook, and Instagram, no use. Even tagging the CEO doesn't work out, for each, they will answer we are working on your issue, and it's escalated. But if you ask for how long the escalated issue will go on, they will again say the same comment, no answer for the asked questions. We did follow up for almost 30 + days and then left it. Sold the bike now can't tolerate this f***ng service level.
Best of luck to those who still go for it god save you.
Better to go with any brand company like TVS or Hero even though the range is less, you will have peace of mind. If not wait for their best products to come.

समीक्षक के बारे में