ओला S1 [2021-2023] की क़ीमत कांपती में

Owned the vehicle in the month of January 2024. Met with the accident in the month of March. Took 3 months for repair with the worst repair services and the vehicle is not fitted as showroom fixing and the technician said they can't replace it as same as the new vehicle and no screws fitted complete body loose sounds after keeping the vehicle for almost 3 months.

समीक्षक के बारे में

Do not buy Ola scooters. I bought Ola in mid-December 2023. It’s been only 6 months of purchase and it got sudden breakdown while driving twice in this period. after lodging complaints immediately. toeing person came after 3 to 4 hours. As it’s already 10 pm no service centers are open, so they drop the vehicle at my home. That’s it.
After this no update from them. Called customer care 10 to 15 times, but no one came to the home to toe the vehicle or no technicians visited to check the issue. Only getting this common answer “Our reprehensive will contact you ASAP for further assistance”. ASAP means within 48 hours as per one of the employee responses. (48 hours after passing 3 days of raising complaints)
- Worst product
- worst customer service
- worst company

समीक्षक के बारे में

I bought an OLA Scooter a week back. Turned out to be the biggest two-wheeler blunder purchase of my life. I am shocked that how can a company roll out such a piece of crap of a product in the market. Is this company not at all worried about its goodwill??
Before even riding it for less than 24 hrs and 10 kms.. Its headlight and display cover came off. The upper part that is supposed to be glued to a lower part came completely off. The accelerator stops working mid-traffic or on bends because it detects brakes even when not applied or applied a few seconds back because the brake lever does not go completely free on its own, the brakes remain applied very softly even when not touching it and thus the vehicle stops suddenly. And the biggest shock came while charging the vehicle, it was not working. The scooter just won't charge. And all this happened in the first 6 days.
I am appalled by this and nearly in tears thinking about my old Activa that I sold for the down payment.
ps:- I can send pictures and videos of the issues should someone doubt the credibility of my testimony.

समीक्षक के बारे में