User Reviews of Hero Electric NYX

Overall rating:3.8 / 536 ratings

Dont buy

6 days ago by Apk1 view

Very poor in a to z, do not buy this bike After-sale service is very worst.

1
Visual Appeal
1
Reliability
1
Comfort
1
Service Experience
1
Value for Money

Was this review helpful?

Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms

More Reviews on NYX

Most Helpful (5)Most Recent (5)Critical (4)Positive (1)

1Please don't waste your hard earned money 1 month ago by Sriram
1. Worst build quality 2. Poor mileage( less than 10 km in full charge) 3.Worst dealers 4.No replacement of battery5. Finally i am going to scrap the vehicle within 10 month's of purchase 6.The vehicle is still having 2 years warranty 7.And finally my sincere thanks to ...
1. Worst build quality 2. Poor mileage( less than 10 km in full charge) 3.Worst dealers 4.No replacement of battery5. Finally i am going to scrap the vehicle within 10 month's of purchase 6.The vehicle is still having 2 years warranty 7.And finally my sincere thanks to hero electric For wasting my hard earned money.
- 5
  Visual Appeal
- 5
  Visual Appeal
- 1
  Reliability
- 1
  Reliability
- 2
  Comfort
- 2
  Comfort
- 1
  Service Experience
- 1
  Service Experience
- 1
  Value for Money
- 1
  Value for Money
Read more
Was this review helpful?
Inappropriate review? Report Abuse
- Used it for
  Occasional Commute
- Owned for
  > 1 yr
- Ridden for
  < 5000 kms
1Owner Review 1 year ago by Vikas Thukral
I would like to bring few issue in everybody notice that i bought nyx e-5 (registration no. Dl 9sb v7147) on 14th july 2019 from dwarka motors. I was very happy because i could save environment & money both.1. After three days lock below seat was not in working conditio...
I would like to bring few issue in everybody notice that i bought nyx e-5 (registration no. Dl 9sb v7147) on 14th july 2019 from dwarka motors. I was very happy because i could save environment & money both.1. After three days lock below seat was not in working condition. When i put key to open the seat then it was moving all around. I was not able to charge the battery because charger was locked in seat. Somehow i managed to open the seat and charged the battery. Next days i went to workshop & he fixed the lock. Also he found some wires were burn near connector. He also fixed that issue on that day.2. After few days lock condition was again same. Also when i was riding the scooter on saturday evening then sound of scooter went high like sound of old buses when he use brakes. Sound was unbearable and scooter also run with lot of jerk. I called the workshop person and tell this issue. He denied to send his person but when i request him then he told that person will come next day but he will charge rs. 200 for visit. I had no option and i agree to pay rs. 200. Somehow i managed to bring scooter to workshop on sunday morning and workshop engineer found that wire was burn near connector which he fixed few days back. He changed the lock also. Also charger socket was also not working which he changed. I was totally frustrated as i wasted 3 hours.3. Same issue i faced after few days. Fortunately when i reached to workshop, two engineers was also there from hero electric and they assured me that this problem will not come again. I was too upset this time as i came 3 times in workshop with in one month.4. Now again i am feeling that brake is tight, some times sound of scooter is very high and i feel there is some issue in scooter again. It can be stop any time. 5. Also want to let you know that there is two more big problems in this scooter. It is very uncomfortable when ride. 1st issue is brake – it is too hard & looks like hero electric put cycle brakes in it. Always feel jerk when use brakes. The biggest drawback is it can’t be usable if you push break suddenly. If you are at the speed of 30-35 and use break suddenly then it will not work and you will get hurt badly. 2nd issue is shocker, looks like there is no shocker as we feel heavy jerk when it goes to broken road.6. They claim 50-60 kms in one charge but it can’t go above that 35-40 kms. You can’t compare this with another scooter because quality of this scooter is too low. I paid rs. 71k and feel i wasted my complete money after buying this. I would like to return this scooter to hero electric asap due to these issues.
- 3
  Visual Appeal
- 1
  Reliability
- 1
  Comfort
- 2
  Service Experience
- 1
  Value for Money
Read more
Was this review helpful?
Inappropriate review? Report Abuse
- Used it for
  Daily Commute
- Owned for
  < 3 months
- Ridden for
  < 5000 kms
3The changes ls be made 2 years ago by Barun Samanta
In comparison of the price it had have been better..In comparison of other e-bike it sounds bad.When it rides through the rash road it sounds very dinzy. If the mileage 'ls to be increased, it is be superb..The front space is badly more.The looks to be made more sharp.T...
In comparison of the price it had have been better..In comparison of other e-bike it sounds bad.When it rides through the rash road it sounds very dinzy. If the mileage 'ls to be increased, it is be superb..The front space is badly more.The looks to be made more sharp.The head light focus in not good at all.
- 3
  Visual Appeal
- 3
  Reliability
- 4
  Comfort
- 2
  Service Experience
- 2
  Value for Money
Read more
Was this review helpful?
Inappropriate review? Report Abuse
- Used it for
  Daily Commute
- Owned for
  Never owned
1Very worst in service. You can get benefit only when the vehicle 2 years ago by Lakshmi Narayanan K
Company gave 60 kms running of 8 hours charging its not true. Maximum 45kms only u can ride. When head lights using it will decrease distance.And the major thing the service and show room point they don't have permanent employees.So that if u have problems in your vehic...
Company gave 60 kms running of 8 hours charging its not true. Maximum 45kms only u can ride. When head lights using it will decrease distance.And the major thing the service and show room point they don't have permanent employees.So that if u have problems in your vehicle. U have wait for minimum of three months to ride your vehicle again it happened to me i got experience about . So think twice .
Read more
Was this review helpful?
Inappropriate review? Report Abuse
- Used it for
  Daily Commute
- Owned for
  6 months-1 yr
- Ridden for
  5000-10000 kms
4Best commuter 2 years ago by Nandha Kumar
Very good showroom people and they explained everything. Very cool experience of riding this vehicle. I use to carry at-least 50kg of luggage for business. No issue with the vehicle.Not yet in service or repair.Pros:No petrolMore savingLess electricityHigh performanceEv...
Very good showroom people and they explained everything. Very cool experience of riding this vehicle. I use to carry at-least 50kg of luggage for business. No issue with the vehicle.
Not yet in service or repair.
Pros:
No petrol
More saving
Less electricity
High performance
Everyone's vehicle
Cons:
Nothing i experienced
- 4
  Visual Appeal
- 4
  Reliability
- 5
  Comfort
- 4
  Service Experience
- 4
  Value for Money
Read more
Was this review helpful?
Inappropriate review? Report Abuse
- Used it for
  Daily Commute
- Owned for
  > 1 yr
- Ridden for
  < 5000 kms

Please Tell Us Your Location

Popular Cities

User Reviews of Hero Electric NYX

More Reviews on NYX

Bikes Similar to NYX