Reviews of PURE EV EPluto 7G

Read this review before buying any bike from this company. Maybe it might help you to save your money.
I purchased a bike on 15th Oct 2021. I am continuously facing issues from the second day. The showroom owner is also aware of it.
I can't share here the full details here, but I am mentioning what I can.
1) double stand - while riding on a flat road it was touching the ground so just imagine how it can make a sound on our rough roads
2) mcb changed 3 times in one year
3) ebs changed many times each time I paid for it but can't run it for a single month
4) staring column - (first time I have seen that in the bikes I got a crack in casting)
5) battery - they say it runs 120km in 1st mode, 110 kms in 2nd mode never got that range moreover battery gets cut off after using 50% charging. Three-time they have sent for repair but still can't find the solutions then they told me to replace the battery and guess what I haven't seen my new battery for at least last seven months. They gave me a replacement battery which I have changed four times and still have issues with the range. They don't have a battery in stock that is what they say and asked me to use what I am using right now. (i have warranty of 5 years in battery but see i can't get my battery with perfect range.
6) pick up
7) headlights - won't work properly (you need to use it as your remote- slap it 2-3 times)
8) switches - they say you don't have a warranty on this if it's not working then it will be chargeable.
9) horn - they repaired my horn for 3-4 times and afterheat they told me to change it which is chargeable.
10) new parts after a claim - their new model has been changed a little bit so it can't fit your old models.
11) remote sensor
12) handle - bearing issues and handle lose their thread from the nut as a result your handle can play with your life
13) most of the parts must be changed just after their warranty expires. For example - accelerator, mcb, break wire, etc...
14) monsoon - switches, display, horn, sidelights, and headlights don't work properly
15) rear brake - rear brake is not working for the last 8-9 months. In starting they were only tight the break and said okay it's done but after a week I was facing the same issues then they tried to change the liners 2 times and break the wire one time which was paid for by me but still, the issue stays there after trying everything they said there is an issue in the drum. We don't have this part in stock, but we have already ordered it. It’s been more than 2 months now and they didn't receive it till the morning 4th Nov 2022. Later, that day I received a call from the showroom and was informed that you can come and change the drum, but it will be chargeable because my warranty is expired. We already tried to call the pure company to change it in a claim, but they denied it.
This bike is a complete waste of money. I also told them that it might be a defective piece, please change it but they said we don't have that policy. Everyone in the showroom is aware of my issues. I have called pure customer care many times and talked about my issues, but they said our service engineer will give me a call back which I haven't received to date. I hardly reached them today and talked about my issue. I don’t have the final decision but let’s see.
Still, if someone wants a test ride, comment down here and I will help you.

About the Reviewer

Read this review before buying any bike from this company. Maybe it might help you to save your money.
I purchased a bike on 15th Oct 2021. I am continuously facing issues from the second day. The showroom owner is also aware of it.
I can't share here the full details here, but I am mentioning what I can.
1) double stand - while riding on a flat road it was touching the ground so just imagine how it can make a sound on our rough roads
2) mcb changed 3 times in one year
3) ebs changed many times each time I paid for it but can't run it for a single month
4) staring column - (first time I have seen that in the bikes I got a crack in casting)
5) battery - they say it runs 120km in 1st mode, 110 kms in 2nd mode never got that range moreover battery gets cut off after using 50% charging. Three-time they have sent for repair but still can't find the solutions then they told me to replace the battery and guess what I haven't seen my new battery for at least last seven months. They gave me a replacement battery which I have changed four times and still have issues with the range. They don't have a battery in stock that is what they say and asked me to use what I am using right now. (i have warranty of 5 years in battery but see i can't get my battery with perfect range.
6) pick up
7) headlights - won't work properly (you need to use it as your remote- slap it 2-3 times)
8) switches - they say you don't have a warranty on this if it's not working then it will be chargeable.
9) horn - they repaired my horn for 3-4 times and afterheat they told me to change it which is chargeable.
10) new parts after a claim - their new model has been changed a little bit so it can't fit your old models.
11) remote sensor
12) handle - bearing issues and handle lose their thread from the nut as a result your handle can play with your life
13) most of the parts must be changed just after their warranty expires. For example - accelerator, mcb, break wire, etc...
14) monsoon - switches, display, horn, sidelights, and headlights don't work properly
15) rear brake - rear brake is not working for the last 8-9 months. In starting they were only tight the break and said okay it's done but after a week I was facing the same issues then they tried to change the liners 2 times and break the wire one time which was paid for by me but still, the issue stays there after trying everything they said there is an issue in the drum. We don't have this part in stock, but we have already ordered it. It’s been more than 2 months now and they didn't receive it till the morning 4th Nov 2022. Later, that day I received a call from the showroom and was informed that you can come and change the drum, but it will be chargeable because my warranty is expired. We already tried to call the pure company to change it in a claim, but they denied it.
This bike is a complete waste of money. I also told them that it might be a defective piece, please change it but they said we don't have that policy. Everyone in the showroom is aware of my issues. I have called pure customer care many times and talked about my issues, but they said our service engineer will give me a call back which I haven't received to date. I hardly reached them today and talked about my issue. I don’t have the final decision but let’s see.
Still, if someone wants a test ride, comment down here and I will help you.

About the Reviewer

Read this review before buying any bike from this company. Maybe it might help you to save your money.
I purchased a bike on 15th Oct 2021. I am continuously facing issues from the second day. The showroom owner is also aware of it.
I can't share here the full details here, but I am mentioning what I can.
1) double stand - while riding on a flat road it was touching the ground so just imagine how it can make a sound on our rough roads
2) mcb changed 3 times in one year
3) ebs changed many times each time I paid for it but can't run it for a single month
4) staring column - (first time I have seen that in the bikes I got a crack in casting)
5) battery - they say it runs 120km in 1st mode, 110 kms in 2nd mode never got that range moreover battery gets cut off after using 50% charging. Three-time they have sent for repair but still can't find the solutions then they told me to replace the battery and guess what I haven't seen my new battery for at least last seven months. They gave me a replacement battery which I have changed four times and still have issues with the range. They don't have a battery in stock that is what they say and asked me to use what I am using right now. (i have warranty of 5 years in battery but see i can't get my battery with perfect range.
6) pick up
7) headlights - won't work properly (you need to use it as your remote- slap it 2-3 times)
8) switches - they say you don't have a warranty on this if it's not working then it will be chargeable.
9) horn - they repaired my horn for 3-4 times and afterheat they told me to change it which is chargeable.
10) new parts after a claim - their new model has been changed a little bit so it can't fit your old models.
11) remote sensor
12) handle - bearing issues and handle lose their thread from the nut as a result your handle can play with your life
13) most of the parts must be changed just after their warranty expires. For example - accelerator, mcb, break wire, etc...
14) monsoon - switches, display, horn, sidelights, and headlights don't work properly
15) rear brake - rear brake is not working for the last 8-9 months. In starting they were only tight the break and said okay it's done but after a week I was facing the same issues then they tried to change the liners 2 times and break the wire one time which was paid for by me but still, the issue stays there after trying everything they said there is an issue in the drum. We don't have this part in stock, but we have already ordered it. It’s been more than 2 months now and they didn't receive it till the morning 4th Nov 2022. Later, that day I received a call from the showroom and was informed that you can come and change the drum, but it will be chargeable because my warranty is expired. We already tried to call the pure company to change it in a claim, but they denied it.
This bike is a complete waste of money. I also told them that it might be a defective piece, please change it but they said we don't have that policy. Everyone in the showroom is aware of my issues. I have called pure customer care many times and talked about my issues, but they said our service engineer will give me a call back which I haven't received to date. I hardly reached them today and talked about my issue. I don’t have the final decision but let’s see.
Still, if someone wants a test ride, comment down here and I will help you.

About the Reviewer

Read this review before buying any bike from this company. Maybe it might help you to save your money.
I purchased a bike on 15th Oct 2021. I am continuously facing issues from the second day. The showroom owner is also aware of it.
I can't share here the full details here, but I am mentioning what I can.
1) double stand - while riding on a flat road it was touching the ground so just imagine how it can make a sound on our rough roads
2) mcb changed 3 times in one year
3) ebs changed many times each time I paid for it but can't run it for a single month
4) staring column - (first time I have seen that in the bikes I got a crack in casting)
5) battery - they say it runs 120km in 1st mode, 110 kms in 2nd mode never got that range moreover battery gets cut off after using 50% charging. Three-time they have sent for repair but still can't find the solutions then they told me to replace the battery and guess what I haven't seen my new battery for at least last seven months. They gave me a replacement battery which I have changed four times and still have issues with the range. They don't have a battery in stock that is what they say and asked me to use what I am using right now. (i have warranty of 5 years in battery but see i can't get my battery with perfect range.
6) pick up
7) headlights - won't work properly (you need to use it as your remote- slap it 2-3 times)
8) switches - they say you don't have a warranty on this if it's not working then it will be chargeable.
9) horn - they repaired my horn for 3-4 times and afterheat they told me to change it which is chargeable.
10) new parts after a claim - their new model has been changed a little bit so it can't fit your old models.
11) remote sensor
12) handle - bearing issues and handle lose their thread from the nut as a result your handle can play with your life
13) most of the parts must be changed just after their warranty expires. For example - accelerator, mcb, break wire, etc...
14) monsoon - switches, display, horn, sidelights, and headlights don't work properly
15) rear brake - rear brake is not working for the last 8-9 months. In starting they were only tight the break and said okay it's done but after a week I was facing the same issues then they tried to change the liners 2 times and break the wire one time which was paid for by me but still, the issue stays there after trying everything they said there is an issue in the drum. We don't have this part in stock, but we have already ordered it. It’s been more than 2 months now and they didn't receive it till the morning 4th Nov 2022. Later, that day I received a call from the showroom and was informed that you can come and change the drum, but it will be chargeable because my warranty is expired. We already tried to call the pure company to change it in a claim, but they denied it.
This bike is a complete waste of money. I also told them that it might be a defective piece, please change it but they said we don't have that policy. Everyone in the showroom is aware of my issues. I have called pure customer care many times and talked about my issues, but they said our service engineer will give me a call back which I haven't received to date. I hardly reached them today and talked about my issue. I don’t have the final decision but let’s see.
Still, if someone wants a test ride, comment down here and I will help you.

About the Reviewer