3.4/5
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
Performance
Maintenance cost
Extra Features
Hero Optima is Optimum Hero for city dwellers.
3 weeks ago
Muthu Krishnan
Buying Experience was excellent. The showroom assistant has complete knowledge of the vehicle. I used to ride this bike every day. For a city like Chennai, it is always good. It looks great and can identify my bike in any crowd. 0 maintenance and servicing so far. Pros: 1) Affordable 2) Eloquent look Cons: In the rainy season may get repairs.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Tips for other riders
Not reached a maintenance issue. Once it crosses will update this forum
Was this review helpful?
0
3
Real hero
1 year ago
Shailendra
It was a good buying experience. Very smooth and good riding. The look of the hero electric bike is very nice. The performance of the hero electric bike is good but has to improve a little bit to catch the market's current scenario. Also, servicing experience has to make it better. Now it is good but still, have to make it better.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
2
3
Worst post purchase experience
2 years ago
Manoj M Sanil
Worst service experience, no response, kind of monopoly once you purchase the product. Waiting time for parts. Poor response time. Monopoly of attending the complaints. Only one official assigned no seniors to him for immediate assistance. Worst post purchase experience.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Tips for other riders
Do 360 degree analysis prior purchase. Worst service experience.
Was this review helpful?
9
3
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