Hero Electric Optima CX Price in Puttur

Very bad buying experience and the service of hero electric is worse. Parts of this scooty are very expensive. Riding experience is very bad. Cheap quality plastic is used in this scooty. I regret my decision to buy this electric scooter. The only good thing is the very low running cost and is environment friendly this is the only reason I gave 2 stars.

About the Reviewer

Within 6 months 5 times went to repair. Now it's a repair center with battery complaints. Before that each complaint. Before that mudguard broke without falling the vehicle. Before that display and indicator were not functioning. Battery charge indication is always wrong. I feel cheated buying this product.

About the Reviewer

I purchased the hero optima two-wheeler 10 months ago, and it has been a nightmare ever since. The vehicle has failed multiple times, and I've had to take it in for service six times within this short period. What's worse is that the company's response has been nothing short of appalling. They don't pick up the phone, and when I've visited the service center, the staff have been rude and unhelpful.
To make matters worse, the vehicle has been with the company for servicing for three months out of the ten, which is unacceptable. As a customer, I expect better service from a reputed brand like hero, but my experience has been nothing short of a disappointment.
I urge other potential buyers to be cautious before purchasing the hero optima, as my experience has been one of constant frustration and disappointment. I hope the company takes note of this review and improves its service standards for the benefit of its customers.

About the Reviewer