BGauss D15 Price in Wai

The after-sales service is extremely pathetic.
My charger was not working after 1 year and when I went to claim the warranty of 5 years which was earlier given to me, they started coming up with unreasonable reasons like I didn't service etc and wanted me to buy a new charger for rs. 8500. Don't buy this product

About the Reviewer

I bought D15. On my wife's birthday that's on Feb 2023
1 . Never received calls for 1 servicing from BGAUSS
2. When I decided to take the bike for servicing I started getting noise from my front wheel, I went to the Mulund showroom the mechanic said the bearing is gone I was surprised in the 1st 3 months of riding the bike if this is the issue when what will be next. they did not accept my bike as 1st servicing as the time period is gone by so it will be considered as a second service.
3. The worst as I thought hit me, after I week of servicing the front wheel again started making noise, again took it to the Mulund showroom, the mechanic said the bearing is gone, he said they will be charging me for the bearing and labor charges, I asked them why in one week if you change bearing goes what guarantee you can give the new which you put will not go again, they didn't have any answer, but still I agreed for charges and asked them to repair it, luckily the servicing head who takes care of overall Mumbai was just there, the mechanic said you talk to him also I ask him about the issue he said this is the first time they are facing this issue, he asked the manager if they have charged me for the bearing, so asked the manager to refund the charges as it happened within one week of servicing, and asked the manager to order new Mac wheel and keep it as it might be Mac wheel issue we the left the showroom.
4, After 4 days of changing bearings again the noise started in the front wheel and this time it was worst than the first and second times, the handle was shaking while driving and the noise that came from the front wheel was worst but I managed to reach the Mulund showroom, the mechanic said bearing is gone we need to order new Mac wheel and they said they cannot keep in the showroom as they have other bikes and space issue. They said they will call me in 3 days.
5. I called the Mulund showroom after 5 days the manager Said you connect with your dealer from where you brought your bike I was surprised BGAUSS showroom cannot resolve issues with their own bike.
5. So I called the dealer from whom I purchased the bike, I gave him all the details of what happened and everything, he said he will connect me to the Mulund showroom and I will personally get the Mac wheel, asked me 3 days' time but when I follow up with him he is also giving Excuses and almost After 1 month my dealer introduced one more person above him I explained him the whole ordeal I went through he said I will order the Mac wheel and by Tuesday day ie 6/6/23 he will delivery the Mac wheel when I call him now he his also giving Excuses now he his telling the servicing head is looking in this, now the service manager asked me 3 days .............but no resolution. I FEEL CHEATED

About the Reviewer

I got this bike earlier as soon as I booked.
Immediately after full charge in the showroom, traveled to around 110 km for the first time with eco mode and with a speed of 45.
5 o 6 people asked me about this bike bcoz this bike was something different for them.
I had an issue with the other battery and display in the next day. I got the service on the same day and the issue was resolved.
Good bike for everyone in the family.
The only thing missing in d15 i is an anti-theft feature in this price range.

About the Reviewer