VIDA V2

I purchased the VIDA V2 after careful research, and my overall experience has been excellent. The buying experience was smooth, and the staff explained charging, features, and maintenance very well. In daily riding, the scooter feels very comfortable and stable, even on uneven city roads. Pickup is quick, acceleration is smooth, and it is ideal for traffic conditions. The design looks modern and premium, and the digital display is clear and easy to use. Battery performance is reliable and gives a good range for daily office and market use. Charging at home is convenient and cost-effective. Servicing experience has been hassle-free so far, with low maintenance compared to petrol scooters. Pros are silent ride, zero emissions, low running cost, and smooth performance. A small improvement can be made in charging speed, but overall, VIDA V2 is a smart and practical electric scooter for city riders. Highly recommended for daily commuting.

About the Reviewer

Hero vida ek good scooter hai isko display and battery, seat and other features bahut acche lekin iski range jo 100 km full charge kar ne par show karta hai vo 85 to 90 hi deti aur iski design to thik h lekin icube kidesi gm jyada acchi lagti hai one side iska fully open lagta hai jisse iska design bura lagta hai isme double shoker hone cahiye

About the Reviewer

Hi my name is Jitender Singh Rawat I am from Ajmer Rajasthan. This vehicle has amazing riding and comfortable Good service centre near me, so service is very good and this vehicle can be ride in one charge 140 km , 85 kmh. Vehicle quality is very nice. And this vehicle grip on road is excellent. Thanks to Hero.

About the Reviewer

I am extremely disappointed with the performance and service support of my Vida V1. My scooter has gone for repair 7 times, yet the issue still remains unresolved. Despite repeated complaints, I have not received any proper response, neither on email nor on phone.
The reliability of the scooter has become a major concern. I expected better quality and after-sales support from a brand like Hero MotoCorp, but the experience so far has been very frustrating.
I hope Vida seriously looks into customer issues and improves their service quality. Until then, I cannot recommend this scooter to anyone looking for a reliable EV.

About the Reviewer

Don't buy vida , 2023/24 launch vida and till no spare parts, waiting months and months after sell, service centre also taking money for 1st service only washing cleaning break shou but not required service only update because showing service symbol in display, this is my experience, now as you wish, thank.

About the Reviewer

Not everyone will be inclined to read a lengthy review, so here is a summary
DO NOT BUY, DO NOT BUY
POORLY ENGINEERED PRODUCT
HORRIBLE AFTER SALES SERVICE
MOBILE APP IS A JOKE
YOU HAVE BEEN WARNED
Read on and decide if you want to go through what I have described below.
I have owned a Vida plus for over a year now. Let's get done with the pros since that's a short list - Smooth, Surprisingly good suspension, decent looks. Overall, Hero has dropped the ball in this one. Mine has been in the workshop for a total of 45+ days over time just for fixing glitches. The cruise control did not work and the mobile app did not connect on Day-1. The dealership did not have the 'machine' to debug so they couldn't help. Even after they received the device, they could not determine why the cruise control was not engaging. They eventually did after keeping my scooter for about 15 days and consulting another technician at a different dealership but only after I escalated with Hero. Next in line was the auxiliary battery. The scooter would work but display would be blank. Next day, the scooter refused to start. Called the RSA and had it delivered to the dealership. They simply recharged the auxiliary battery and gave it back. This happened 2 times within a month. When I questioned if they looked into why the battery keeps draining and if it needs replacement, I was pointed to a printout that had addresses of Battery dealers (20 kms away from me) and asked to contact them. Ideally, it's the dealership's job to coordinate battery replacement. Same issue happened within a couple of weeks. I think the vehicle was sold to me with a defective battery. Frustrated, I paid for a battery replacement and the vehicle was working OK for some time. Unfortunately, I lost the keyfob one day. Contacted the dealership and was quoted 3500. I agreed and went to the workshop only to be told that 'The software is being updated. We'll call you when done'. It's been a week and I haven't received that call yet. Now comes the Vida App.. Absolute piece of crap. It's supposed to work as a keyfob. Honestly, you have a better chance at winning a lottery than starting the vehicle using the App. I have literally spent 25 minutes just today to get the scooter to start using the app. I guess while the dealership is working on the 'Software Upgrade ', my scooter has become practically usable. Overall, a very poor ownership experience. I am going to sell my scooter once I get a new keyfob.

About the Reviewer