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User Reviews of Royal Enfield Classic Gunmetal Grey

Overall rating:4.6 / 5661 ratings
1

Royal enfield quality & service

3 years ago by Rajesh4,751 views

I am an existing customer of royal enfield, i had purchased re classic 350 gun metal grey on 27th oct 2017. Purchased from electronic city motors. I was very happy that i had purchased a premium bike in to my collection.But the same happiness did not last long. Bcoz here starts the problems with the bike one after the other.1). Mileage – from the second service i was been informing your service team that, the bikes mileage is very less (26km/lt). But this is still not yet solved.2). Breaking – as i thought that the disk brakes are better than the normal drum brakes. But here in this models rear disk brakes works as worst than my old hercules cycle. So, even this was been informed to your great service team. But, they are least bothered and did not solve braking issue. I have missed near to death situation on highway. The problem remains the same.3). Vibration- which is another major problem, which made my fingers numb and many a times i have stopped to stretch my body and fingers. Somewhere between 60 to 80km, vibration was minimal but not vibration free. Above 80-90km the whole bike starts vibrating. When i go outing with my friends i should ride my bike like a luna. Or else i should take rest for 2 days to become normal. Even this was not solved by your service team.4). Clutch & gear- the very first time i would have not completed 900km, the clutch cable got cut and i had to tow the vehicle almost 5.5kms bcoz it happened in the night around 9:00 p:m. Is this the quality of re spares? After second service the gear shifting became harder and the service team says the complete clutch assembly has to be changed. Then got the entire assembly changed but, again in the fifth service the same issue. Then again they asked to change the clutch assembly. This happens every now and then. Never expected such kind of quality or service from re. 5). Sound – some kind of weird noise in the engine every time you ride the bike.6). Chain – as per your service adviser i use to lubricate the chain once in every 300kms. As per the instruction i had purchased the re chain lubricant and re chain cleaner and use to apply but not even 10000kms the chain is having some problem where your mechanics are unable to repair it and advice me to change the entire chain set. So from where should i get the money? for heaven’s sake this is total waste of time and money for a premium brand that i purchased.7). Paint (colour) – this is the main and very important thing that i was forced to buy this re classic 350 gun metal grey. It was not even 4 months that i started noticing that the paint started peeling off from the front mudguard, fuel tank, toolbox, battery box, head light dome, back mudguard, h/l casing. Each time i visit to the showroom, i have been intimating the service manager. Have got no response for these issues. They keep saying that it will be covered under warranty but did not change. They use to keep my bike for more than 10 to 12 days and every time when i complain against the paint peel off. on 27.03.2019 i had been told to hand over the vehicle to the service center and whenever i call up the status of my bike, he would have told that he will call and inform about the status but no call or no message. Every time i should keep calling the manager of ec service centre. And finally on 11.04.2018 i was told that they will only change the fuel tank. Then i got the bike on 12.04.2019.So now i would like to ask the concerned people that are the warranty which was told while buying the bike is just to sell the bike are is it true. And also if it is true is the quality up to the mark or is it just to make money. If in case it is really worth to the name or the status of the company why this type of small and silly things takes place. So, whom we need to address and contact.8). Lock – the main lock cap is also a problem, it quality is so bad that while driving the bike it has fallen somewhere.

  • 4

    Visual Appeal

  • 2

    Reliability

  • 1

    Performance

  • 3

    Comfort

  • 2

    Service Experience

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  • Used it for

    Daily Commute

  • Owned for

    > 1 yr

  • Ridden for

    5000-10000 kms

  • Got mileage of

    27 kmpl

More Reviews on Classic Gunmetal Grey

  • Delivery with in 2 months. Riding between 50km to 70km was nice, uncomfortable vibrations on riding tym. Metallic painting was good and smoothly reach 70km. Sometimes reserve switch not working properly, in gear shifting time more sounds was disturbed my smooth driving....
    Delivery with in 2 months. Riding between 50km to 70km was nice, uncomfortable vibrations on riding tym. Metallic painting was good and smoothly reach 70km. Sometimes reserve switch not working properly, in gear shifting time more sounds was disturbed my smooth driving. First service was nice, all other service in service centers ( edappally (2tyms), chittoor(1tym), vyttila (4tyms) was not good. They are not properly done the lubricant issues & general service. Maintenance was too costly.
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    • Used it for

      Daily Commute

    • Owned for

      > 1 yr

    • Ridden for

      10000-15000 kms

    • Got mileage of

      40 kmpl

    • Got mileage of

  •  5My dream bike 2 years ago by Jay
    Bullet is the best bike. You can ride it as cruise as well as city bike. This bike is dream bike for many people, mine too.It gives a good feel while riding and feels awesome. I wish royal enfield would give a giveaway bike to me. It really great bike. It always give yo...
    Bullet is the best bike. You can ride it as cruise as well as city bike. This bike is dream bike for many people, mine too.It gives a good feel while riding and feels awesome. I wish royal enfield would give a giveaway bike to me. It really great bike. It always give you a royal feel while riding. Feel royal. Thanks.
    • 5

      Visual Appeal

    • 5

      Reliability

    • 5

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    • 5

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    • 5

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    • Used it for

      Everything

    • Owned for

      Never owned

    • Got mileage of

      40 kmpl

    • Got mileage of

  • I've had an average buying experience at sachdeva enterprises saharanpur. Riding this is bike is a great experience and the person even develops a proud feeling owning this bike.It has got great looks and looks classy. Though it isn't for someone who is performance orie...
    I've had an average buying experience at sachdeva enterprises saharanpur. Riding this is bike is a great experience and the person even develops a proud feeling owning this bike.It has got great looks and looks classy. Though it isn't for someone who is performance oriented, i use it for my daily commute the riding experience is great you won't feel any bump in your way, it has its cons as well there are a lot of vibrations but you can easily overtake at 60-80km and can even go 100+ i won't recommend that.It gives me about 30-35kmpl. Till now i have just done it's normal servicing and paid services cost around 1500-2000.It's cons are that it's very heavy it's hard for an average height person to move it while sitting on it, a person can't take sharp cuts on this bike.
    • 5

      Visual Appeal

    • 4

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    • 2

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    • 5

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    • 3

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    Was this review helpful?

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    • Used it for

      Daily Commute

    • Owned for

      6 months-1 yr

    • Ridden for

      < 5000 kms

    • Got mileage of

      33 kmpl

    • Got mileage of

  •  5Royal enfield.......The king of bikes 2 years ago by Dheerendra Singh
    Price is ok according to features.By riding bike we fell royalness. Gun metal colour is very good.Every 3-4 month go for servicing for good maintenance. This bike is good for occasions & for lower distance. It is not for too much distance because its average is not so g...
    Price is ok according to features.By riding bike we fell royalness. Gun metal colour is very good.Every 3-4 month go for servicing for good maintenance. This bike is good for occasions & for lower distance. It is not for too much distance because its average is not so good.Its performance is good for both rural and urban areas.
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    • 5

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    • 4

      Comfort

    • 5

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    Was this review helpful?

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    • Used it for

      Leisure Rides

    • Owned for

      > 1 yr

    • Ridden for

      10000-15000 kms

    • Got mileage of

      38 kmpl

    • Got mileage of

  •  5Superb 2 years ago by Upendra
    It was good to buy a dream bike and i am using it for daily purpose it is great to use according to my opinion sometime i feel it like a royalty person when i am riding a bike.. Riding experience is perfect looks of bike make us a feel . Maintenance is also easy for eve...
    It was good to buy a dream bike and i am using it for daily purpose it is great to use according to my opinion sometime i feel it like a royalty person when i am riding a bike.. Riding experience is perfect looks of bike make us a feel . Maintenance is also easy for everyone to use it properly and cleaning it daily.
    • 5

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    • 5

      Reliability

    • 5

      Performance

    • 5

      Comfort

    • 5

      Service Experience

    Read more
    Was this review helpful?

    Inappropriate review? Report Abuse

    • Used it for

      Everything

    • Owned for

      6 months-1 yr

    • Ridden for

      10000-15000 kms

    • Got mileage of

      38 kmpl

    • Got mileage of

  •  4Dream which should never be compromised  2 years ago by Shashvat
    As it is my dream bike so the excitement to own one is best of all. Overall the bike is as best as expected from brand royal enfield. Considering the looks or the riding experience it will satisfy you to the best. Just engine vibrations is an issue in this. But that can...
    As it is my dream bike so the excitement to own one is best of all. Overall the bike is as best as expected from brand royal enfield. Considering the looks or the riding experience it will satisfy you to the best. Just engine vibrations is an issue in this. But that can be resolved as the services are readily available. Overall a nice and worthy experience.
    • 5

      Visual Appeal

    • 4

      Reliability

    • 5

      Performance

    • 4

      Comfort

    • 5

      Service Experience

    Read more
    Was this review helpful?

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    • Used it for

      Leisure Rides

    • Owned for

      3-6 months

    • Ridden for

      < 5000 kms

    • Got mileage of

      29 kmpl

    • Got mileage of

  •  5Feel like monster  2 years ago by Rahul Nagargoje
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    I was bought this gunmetal on 2nd january 2020 .Till date i am very happy with the experience of my dream bike.Very strong bike. Very comfortable to drive .Every time when i was driven the bike feel like monster bike .I love the bike. I hope you will also love when you get this.
    • 5

      Visual Appeal

    • 5

      Reliability

    • 5

      Performance

    • 5

      Comfort

    • 5

      Service Experience

    Read more
    Was this review helpful?

    Inappropriate review? Report Abuse

    • Used it for

      Everything

    • Owned for

      < 3 months

    • Ridden for

      < 5000 kms

    • Got mileage of

      38 kmpl

    • Got mileage of

  • Having a best experience with royal enfield because i travel with this bike from jodhpur to jaipur. Comfortable seat and nice mileage etc and i get wonderful experience on this bike. Thanks to royal enfield. This bike having stylish look and metal body or grey colour wh...
    Having a best experience with royal enfield because i travel with this bike from jodhpur to jaipur. Comfortable seat and nice mileage etc and i get wonderful experience on this bike. Thanks to royal enfield. This bike having stylish look and metal body or grey colour what a look of this bike. More than this i don't have words for this bike. Thanks royal enfield.
    • 5

      Visual Appeal

    • 5

      Reliability

    • 5

      Performance

    • 5

      Comfort

    • 5

      Service Experience

    Read more
    Was this review helpful?

    Inappropriate review? Report Abuse

    • Used it for

      Everything

    • Owned for

      > 1 yr

    • Ridden for

      10000-15000 kms

    • Got mileage of

      100 kmpl

    • Got mileage of

  •  5Go For it.The Best 2 years ago by Ibrahim
    It was my dream to buy a Enfield. The buying experience was pretty good.Riding experience are also good and it's a bike not rev and drag on roads you should be enough mature to feel the pleasure of riding this beast.Performance is also pretty good it can cruise at 80 km...
    It was my dream to buy a Enfield. The buying experience was pretty good.Riding experience are also good and it's a bike not rev and drag on roads you should be enough mature to feel the pleasure of riding this beast.Performance is also pretty good it can cruise at 80 km/ph. and top end 130 I did. Maintenance cost depends upon how u ride it.I pay around 3k per service for every 3k kms. Lube your chain for every 400kms
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    Cons-You feel worse of Engine heat in Traffic signals.
    Fi(Fuel injection) but it provided in BS6.
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    • 5

      Visual Appeal

    • 5

      Reliability

    • 5

      Performance

    • 5

      Comfort

    • 4

      Service Experience

    Read more
    Was this review helpful?

    Inappropriate review? Report Abuse

    • Used it for

      Daily Commute

    • Owned for

      > 1 yr

    • Ridden for

      5000-10000 kms

  •  5That’s the bike ..... 2 years ago by Rakesh Kumar Tiwari
    Awesome bike, good colour, good looking, great experience while driving the bike, feeling much better when we are on the road. Any brand any company not comparable from royal enfield classic gunmetal grey, its only the boss, i can’t speak about its quality, on driving t...
    Awesome bike, good colour, good looking, great experience while driving the bike, feeling much better when we are on the road. Any brand any company not comparable from royal enfield classic gunmetal grey, its only the boss, i can’t speak about its quality, on driving time feeling like heaven. Mind blowing.
    • 5

      Visual Appeal

    • 5

      Reliability

    • 5

      Performance

    • 5

      Comfort

    • 5

      Service Experience

    Read more
    Was this review helpful?

    Inappropriate review? Report Abuse

    • Used it for

      Everything

    • Owned for

      < 3 months

    • Ridden for

      < 5000 kms

    • Got mileage of

      35 kmpl

    • Got mileage of

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