Problems in new classic 350

A user review on Royal Enfield Classic 350. Written by b lava kumar on 10 January, 2014
Start at Rs: 1,39,340
Classic 350 Details | Check On-Road Price

b lava kumar's Ratings

Fuel Economy
Value For Money
Own a Royal Enfield Classic 350? Help others make an informed buying decision. Write a review
Version Reviewed
Good : looks
Bad : vibrations, wobbling, engine noise, alignment issues

Full Review

Engine Performance, Fuel Economy and Gearbox

Engine noises - i have been hearing some weird noises from engine since day 1. The technicians from royal enfield say the noises will disappear as i put on more and more kms in the odo meter. Currently the odo reading is 4200kms and i don't know how many more kms i have put on the odo to make the noises disappear. Also i have been hearing some knocking sound from primary chain case, to which royal enfield doesn't have any solution.

Ride Quality & Handling

Vehicle wobbling - Royal enfield technicians worked on this issue for couple of months and till now they don't have any concrete solution for this. Technicians did all kinds of things - truing, checking vertical bends, checking horizontal bends etc. but to no avail. 

vibrations - I experience severe vibrations while riding around 80kmph. Literally i find it difficult to hold the handle. Till now no solution is provided for this issue.

Rear fender rubbing against rear tyre - i have been experiencing this since day 1 and the technicians have been doing temporary fixes.

Fork tubes - With in one week of purchasing the vehicle, both the fork tubes were found defective, as i was getting some weird noise from the forks. it disappeared after replacing the fork tubes. The local dealer created a big scene while replacing the fork tubes. Finally the concerned regional/territory service managers had to interfere to get it sorted out.

Front wheel doesn't rotate freely - This appears to be related to rubbing of brake shoe against the disc

Apart from above issues i have been experiencing paint peel off from fuel tank, opening Intermittent stopping of vehicle, Jerking while decelerating the vehicle at 30kmph,  Wheel alignment,vehicle doesn't run when the fuel tap is set in ON condition and rubbing of fork barrels against forks


Final Words

 Having experienced so much physical strain and mental agony in the last 2 to 3 months, i filed a complaint in consumer court against royal enfield company for selling me a defective vehicle and and against sri sai motors for providing pathetic post sale service.

Areas of improvement  

Royal enfield needs to improve alot in manufacring quality vehicles and providing quality service.


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