User Reviews of OLA S1

Overall rating:4.0 / 576 ratings

Ola s1 false promise & draining fast batterie

1 week ago by Senthil Kumar188 views

Buying experience: the wait time was over and above the schedule and finally they made me visit their delivery point rather than delivering at the doorstep
Quality: post 300 km my vehicle stopped abruptly in the middle of the road while it was showing 35 km to cover and battery % came down to 0.
Service/maintenance: I have to push my vehicle to my home and raised a service request, ola took close to 5 days to tow my vehicle after I made several calls to their call center, on the service front. I have not got any update even after 10 days, I am following up with the ola call center daily and end up getting all false promises from the agents, I still haven't received my vehicle...It's really frustrating. I don't recommend this product as it is not mature enough to handle a better consumer experience.

4
Visual Appeal
2
Reliability
3
Performance
1
Service Experience

Was this review helpful?

Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms

More Reviews on S1

Most Helpful (28)Most Recent (28)Critical (11)Positive (17)

1Ola electric to cheat customers 1 week ago by Haribabu
They cheated customers by creating hype. It stops surely but no one attends for service. Please don’t buy. Customer service, they never lift. Don’t expect a service person will visit. They don’t respond to emails too. After 10 days, I tried roadside assistance, and it w...
They cheated customers by creating hype. It stops surely but no one attends for service. Please don’t buy.
Customer service, they never lift. Don’t expect a service person will visit.
They don’t respond to emails too.
After 10 days, I tried roadside assistance, and it worked.
My scooter is ola s1 pro. Still, they have sent back scooters but they ask only to use 50% of the battery. How a joke it is.
I have had Nexon ev since more than a year. Never got into any trouble.
But my decision is wrong with ola scooter.
In my opinion, it’s not a reliable company, it’s to cheat on either customers or investors.
- 3
  Visual Appeal
- 1
  Reliability
- 1
  Performance
- 1
  Service Experience
- 1
  Extra Features
Read more
Was this review helpful?
Inappropriate review? Report Abuse
- Used it for
  Occasional Commute
- Owned for
  3-6 months
- Ridden for
  < 5000 kms
1Do not buy!!! 1 week ago by Olavictim
Do not buy!!! remember it's your hard-earned money, go for ather. No testing was done, roadside assistance is junk, impossible reliability. This company created a toy that is lethal so don't play around. It should have had a better quality battery. The reverse is not ne...
Do not buy!!! remember it's your hard-earned money, go for ather.
No testing was done, roadside assistance is junk, impossible reliability.
This company created a toy that is lethal so don't play around.
It should have had a better quality battery. The reverse is not needed if not tested disable it.
Remove annoying loudspeakers, no one will use ola as speakers.
Read more
Was this review helpful?
Inappropriate review? Report Abuse
- Used it for
  Everything
- Owned for
  < 3 months
- Ridden for
  < 5000 kms
1Ola a new acronym for the word fraud 2 weeks ago by Arjun T
Buying experience. I booked the scooter for September 2021. The initial promise was that the scooter will be delivered by December. Well, that never happened. Then ola changed the date to Jan. I paid the full amount in Jan and waited for the scooter. My scooter delivery...
Buying experience.
I booked the scooter for September 2021. The initial promise was that the scooter will be delivered by December.
Well, that never happened. Then ola changed the date to Jan. I paid the full amount in Jan and waited for the scooter. My scooter delivery was supposed to happen before 31st Jan as per the confirmation (this is after multiple changes on the delivery date). Nevertheless, in Feb also nothing gets changed either on the app or in real-time. I did not get any calls or messages from the team.
Month : march:
Nothing changes. No scooter, no delivery, no calls. I tried canceling my scooter. But ola denied cancellation stating the invoice was generated.
Month: April :
Here I am, nothing changes. No delivery, no calls. No cancellation is possible. Ola cheated on my money.
Month may:
Again, the same response from ola. "we are prioritizing your case". My insurance is already active (losing money there). My finance EMI already started (losing money there too). And all they say is we will get back to you.
My suggestion to all those good people who get brainwashed by ola through fake advertisements, " please please please don't buy this". You really don't want to go through the frustration that I am going through.
- 1
  Visual Appeal
- 1
  Reliability
- 1
  Performance
- 1
  Service Experience
- 1
  Maintenance cost
- 1
  Extra Features
Read more
Was this review helpful?
Inappropriate review? Report Abuse
- Used it for
  Everything
- Owned for
  Never owned
1Full faulty unreliable ola scooters 2 weeks ago by Sameer Punjabi
Ola should better manufacture bicycles. Making EV scooter is not of their capability. company people only looting customers' money. Don’t even think of going for them. Ola scooters are worst than bicycles. And their customer support people are worst than clerks....
Ola should better manufacture bicycles. Making EV scooter is not of their capability. company people only looting customers' money. Don’t even think of going for them. Ola scooters are worst than bicycles. And their customer support people are worst than clerks.
- 3
  Visual Appeal
- 1
  Reliability
- 1
  Performance
- 1
  Service Experience
- 2
  Maintenance cost
- 1
  Extra Features
Read more
Was this review helpful?
Inappropriate review? Report Abuse
- Used it for
  Daily Commute
- Owned for
  < 3 months
- Ridden for
  < 5000 kms
1Beware and don't go for ola ev scooters 3 weeks ago by Sameer Punjabi
Bad experience Bad experience I had with my ola s1 pro. The battery gets drained, even though showing a 50 km range balance on the scooter panel. Due to the battery not being detachable, I have faced lots of inconveniences as had to tow this scooter. Ola customers get a...
Bad experience
Bad experience I had with my ola s1 pro. The battery gets drained, even though showing a 50 km range balance on the scooter panel. Due to the battery not being detachable, I have faced lots of inconveniences as had to tow this scooter.
Ola customers get a salary even if they are only sleeping and never reply to customers' grievances and complaints.
Ola should stop manufacturing these scooters as it is not their cup of tea. Only harassing customers by selling their faulty scooters.
- 3
  Visual Appeal
- 1
  Reliability
- 3
  Performance
- 1
  Service Experience
- 1
  Maintenance cost
- 1
  Extra Features
Read more
Was this review helpful?
Inappropriate review? Report Abuse
- Used it for
  Everything
- Owned for
  < 3 months
- Ridden for
  < 5000 kms
1Ola the worst electric scooter 1 month ago by Narayanankutty
Ola should call the ola should call back the entire supplies. Ola is pushing products without addressing the issues. I booked the scooter way back in August 2021, and the delivery was made in Feb. 2022. The total amount paid is 142000+. The bills are available for appro...
Ola should call the ola should call back the entire supplies. Ola is pushing products without addressing the issues. I booked the scooter way back in August 2021, and the delivery was made in Feb. 2022. The total amount paid is 142000+. The bills are available for approx rs.120000/-. No proper response for the difference. The initial offer of 181kms per charge is revised to 135/-kms after delivery. The actual mileage is less than 100kms. Never depend on the mileage shown in the display. One day, depending on the displayed mileage of 32kms, I took the vehicle. It stopped on the road with zero charges. You don't expect any service or response from ola. The vehicle is consuming more than 10% charge overnight and such consumption will not be deducted from the display of mileage. If the vehicle is fully charged and not used for a few days, it will continue to show full charge mileage of 135kms whereas it would have consumed more than 10%per days and the actual available mileage is maybe 40 kms. There is no map as promised. There is no music system as promised
the company is interested in pushing the sales ignoring the glitches
Never ever go for ola scooter at this stage. Wait for one year and with peer-level products.
- 5
  Visual Appeal
- 1
  Reliability
- 2
  Performance
- 1
  Service Experience
- 4
  Maintenance cost
- 1
  Extra Features
Read more
Was this review helpful?
Inappropriate review? Report Abuse
- Used it for
  Daily Commute
- Owned for
  < 3 months
- Ridden for
  < 5000 kms
1Unreliable ola ev scooter 1 month ago by Sameer Punjabi
Worst experience after buying these ola s1 pro ev scooters. Twice my ola scooter stopped suddenly on road after a message I got on the scooter screen that the battery drained. And this even when the scooter screen was showing battery life remaining for 50 kms. As the ba...
Worst experience after buying these ola s1 pro ev scooters.
Twice my ola scooter stopped suddenly on road after a message I got on the scooter screen that the battery drained. And this even when the scooter screen was showing battery life remaining for 50 kms.
As the battery is not detachable, you will be troubled and have to tow away this scooter due to unreliable manufacturing defects and the worst ola scooter support service as they never reply to your complaints.
Think many times before purchasing these scooters as worst customer support and unreliable battery life.
- 3
  Visual Appeal
- 1
  Reliability
- 3
  Performance
- 1
  Service Experience
- 2
  Maintenance cost
- 2
  Extra Features
Read more
Was this review helpful?
Inappropriate review? Report Abuse
- Used it for
  Everything
- Owned for
  < 3 months
- Ridden for
  < 5000 kms
1Ola - a cheating company 1 month ago by Sanjeyk Kumar P
I have experienced a worst services provided by the ola Coimbatore region. They were cheating the customers by giving false beliefs. When i know that i have been cheated by the company they convinced me and ask me to put a mail, still now no reply has been received. And...
I have experienced a worst services provided by the ola Coimbatore region. They were cheating the customers by giving false beliefs. When i know that i have been cheated by the company they convinced me and ask me to put a mail, still now no reply has been received. And also the product that ola s1 pro has been delivered to me. The become worse within the 10 days from the date of delivery which is driven less than 560 kms. They said road assistance will be provided at once you needed . But i got the road assistance more than after 16 hrs. from time that made a complaint. The cheating company ola better shutdown their business instead of giving false belief and worst product to the people..
- 2
  Visual Appeal
- 1
  Reliability
- 3
  Performance
- 1
  Service Experience
- 1
  Maintenance cost
- 2
  Extra Features
Read more
Was this review helpful?
Inappropriate review? Report Abuse
- Used it for
  Daily Commute
- Owned for
  < 3 months
- Ridden for
  < 5000 kms
5The new and amazing ola scooter 1 month ago by Hariom Gupta
It's so amazing electric scooter i like to have this scooter it's have long battery life it has long range this scooter is filled up with new and amazing features like touching control accurate button position this scooter ha large boot space it comes in fascinating col...
It's so amazing electric scooter i like to have this scooter it's have long battery life it has long range this scooter is filled up with new and amazing features like touching control accurate button position this scooter ha large boot space it comes in fascinating colour and the shape of the scooter is futuristic liked it a lot
- 5
  Visual Appeal
- 5
  Reliability
- 5
  Performance
- 5
  Service Experience
- 4
  Maintenance cost
- 5
  Extra Features
Read more
Was this review helpful?
Inappropriate review? Report Abuse
- Used it for
  Daily Commute
- Owned for
  Never owned
4OLA S1 review 1 month ago by Ashish Kumar
Best bike for indian customer for this segment. Very comfortable and tubeless tyre are best performance. Boot space is very good, it is a best value for money product in this segment....
Best bike for indian customer for this segment. Very comfortable and tubeless tyre are best performance. Boot space is very good, it is a best value for money product in this segment.
- 4
  Visual Appeal
- 5
  Reliability
- 3
  Performance
- 5
  Service Experience
- 5
  Extra Features
Read more
Was this review helpful?
Inappropriate review? Report Abuse
- Used it for
  Everything
- Owned for
  < 3 months
- Ridden for
  < 5000 kms

User Reviews of OLA S1

More Reviews on S1

Bikes Similar to S1