3.8/5
Visual Appeal
Reliability
Performance
Comfort
Service Experience
Maintenance cost
Value for Money
Extra Features
Don't buy ola scooter after sale services is too bad
1 year ago
Akshay
The customer care services at ola are too bad.They did not connect the call to customer care for 2/3 hours when we try to contact themI req everyone to buy ola scoter because there is no service center at all.After buying the scoter the customer care or services is too badlyThis is so badly experienced.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Performance
Service Experience
Maintenance cost
Extra Features
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Was this review helpful?
33
10
worse with the Ola team as well as with Ola S1 Pro performance
6 weeks ago
Swadesh Prakash
I have purchased the OLA S1 Pro Gen 2 in Gurugram. It is one of the costliest EV 2-wheelers in India as of now. 1. First of all the delivery experience is the worst, it took more than one month for delivery. The Ola team asked me to pick up this vehicle from Mahipalpur, Store which is in Delhi. When I received the bike, it didn't start. The brand-new vehicle was not functional during delivery. I waited for the next one week and then they asked me to collect the vehicle from the nearest hub in Gurugram this time. This time the bike was functional but it was very poorly handled and multiple scratches were there. 2. They have charged for the helmet but they refused to give the helmet along with the vehicle. Even though they provided the bill for the Helmet (costing INR 691.) but didn't provide any helmet to me. 3. The very next day when I charged the vehicle 100% and ran it in Normal mode with 70kg rider weight in city + highway, it ran only 62 km in normal mode and a further 10km in eco mode (with very limited) and the battery was fully discharged to 0%, while they claim 142 km range in Normal mode. And once it is discharged its handle will be locked and the display will be off, and as it is keyless you can't do anything.4. Most funniest thing is they charged INR 2887 customer handling charges as well for my worst vehicle delivery experience. For anything you request, they will answer, we don't have staff; even to clean your vehicle during delivery. The overall experience is worse with the Ola team as well as with Ola S1 Pro performance. You are going to waste your INR 162634 if you are going to buy it.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Was this review helpful?
4
1
Avoid buying
4 weeks ago
Mayank Modi
Very bad service. Worst service I had ever experienced. Ola Electric Company is just cheating everyone. After any breakdown, it Will take months to get it repaired. Ola people don't care about their users who are buying with hard-earned money. They are making fools of people. Buying this scooter is a trap. Please don't buy it.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Tips for other riders
Don't buy at all.
Was this review helpful?
5
1
City | On-road Price |
---|---|
Kurukshetra | ₹ 1,29,497 |
Kosli | ₹ 1,29,497 |
Kaithal | ₹ 1,29,497 |
Yamunanagar | ₹ 1,29,497 |
Bahadurgarh | ₹ 1,29,497 |
Rewari | ₹ 1,29,497 |
Jind | ₹ 1,29,497 |
Faridabad | ₹ 1,29,497 |
Hansi | ₹ 1,29,497 |
Jhajjar | ₹ 1,29,497 |
Ambala Cantt | ₹ 1,29,497 |
Pehowa | ₹ 1,29,497 |
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