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Reviews of Joy e-bike Gen Nxt

  • User Reviews
  • EXPERT REVIEWS
Gen Nxt Image

3.1/5

16 Ratings

12 Reviews

5 star

44%

4 star

13%

3 star

0%

2 star

0%

1 star

44%

₹ 74,389
Avg. Ex-Showroom price

Rating Parameters

(out of 5)

3

Visual Appeal


2

Reliability


2

Comfort


2

Service Experience


1

Value for Money

5

Performance


5

Maintenance cost


5

Extra Features

Reviews on Gen Nxt

  • Most Helpful (12)
  • Most Recent (12)
  • Critical (6)
  • Positive (6)
  • Poor bike

    1 year ago


    Jignesh

    Joy bike on gotri road has changed dealers 3 times.
    We had previously purchased a joy bike from a 1st dealer.
    My father took the battery to the showroom to check it today. So they asked for an invoice.
    My father is old age. A man of age can have no such knowledge that the bill has to be taken as compulsory.
    Despite that, the people in charge of the showroom did not check the serial number or the chassis number of the vehicle. And sent back.
    Even if the invoice is lost, even if there are other options, these people are not ready to take responsibility.
    The important thing is that when we bought the joy electric scooter, the price of the battery was rs 12000. And the life of the battery was said to be 5 to 7 years. When the battery problem came within 18 months, now they say that the cost of a new battery is rs 40,000.
    In such a short time, the price has increased by three times.
    So you can guess how much the scooter cost me.
    Luckily the battery was not spoiled.
    Joy is a total toy.
    According to me, these toys cannot be paid for so much.

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    4


    0


  • Joy e-bike Gen Nxt Review

    49 weeks ago


    Ashok Puri

    The Joy e-bike Gen Nxt was purchased on 27th April 2023. On 14 th May 2023 within 18 days of purchase, the brake sensor failed and the bike would not move forward. The dealer Sunil Chaskar of Chaskar Enterprise from whom the vehicle was purchased did not respond to calls and WhatsApp messages for 14 hours from the time of intimation and sent the mechanic after 3 hours of intimation to change the sensor putting us at an extreme inconvenience. He further said that service will be provided only during working hours and only at his service center and not at the site.
    Strongly recommend that the vehicle is very fragile and not reliable and trustworthy. Please do not buy this vehicle. It's a waste of money.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Occasional Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    The vehicle is top heavy so difficulties in balance. Parts are of very poor quality. After sales service is worst experience. The hub motor is only water resistant in IP54 enclosure motor which cannot work on rainy roads.

    Was this review helpful?

    4


    3


  • Don't buy. Produced to live till its warranty only

    1 year ago


    Rajesh Khatri

    You just get trapped once you buy it. It's just a cheap Chinese-like product, surprised that just after completing 12 months motor gets discharged and they ask you to buy a new motor which means again the cost is around 15-20 thousand. Better paying for petrol instead of this type of recurring payment. It empties your pocket faster than petrol.

    Rating Parameters

    (out of 5)

    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    3


    2

  • Poor bike

    1 year ago


    Jignesh

    Joy bike on gotri road has changed dealers 3 times.
    We had previously purchased a joy bike from a 1st dealer.
    My father took the battery to the showroom to check it today. So they asked for an invoice.
    My father is old age. A man of age can have no such knowledge that the bill has to be taken as compulsory.
    Despite that, the people in charge of the showroom did not check the serial number or the chassis number of the vehicle. And sent back.
    Even if the invoice is lost, even if there are other options, these people are not ready to take responsibility.
    The important thing is that when we bought the joy electric scooter, the price of the battery was rs 12000. And the life of the battery was said to be 5 to 7 years. When the battery problem came within 18 months, now they say that the cost of a new battery is rs 40,000.
    In such a short time, the price has increased by three times.
    So you can guess how much the scooter cost me.
    Luckily the battery was not spoiled.
    Joy is a total toy.
    According to me, these toys cannot be paid for so much.

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    4


    0


  • Joy e-bike Gen Nxt Review

    49 weeks ago


    Ashok Puri

    The Joy e-bike Gen Nxt was purchased on 27th April 2023. On 14 th May 2023 within 18 days of purchase, the brake sensor failed and the bike would not move forward. The dealer Sunil Chaskar of Chaskar Enterprise from whom the vehicle was purchased did not respond to calls and WhatsApp messages for 14 hours from the time of intimation and sent the mechanic after 3 hours of intimation to change the sensor putting us at an extreme inconvenience. He further said that service will be provided only during working hours and only at his service center and not at the site.
    Strongly recommend that the vehicle is very fragile and not reliable and trustworthy. Please do not buy this vehicle. It's a waste of money.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Occasional Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    The vehicle is top heavy so difficulties in balance. Parts are of very poor quality. After sales service is worst experience. The hub motor is only water resistant in IP54 enclosure motor which cannot work on rainy roads.

    Was this review helpful?

    4


    3


  • Don't buy. Produced to live till its warranty only

    1 year ago


    Rajesh Khatri

    You just get trapped once you buy it. It's just a cheap Chinese-like product, surprised that just after completing 12 months motor gets discharged and they ask you to buy a new motor which means again the cost is around 15-20 thousand. Better paying for petrol instead of this type of recurring payment. It empties your pocket faster than petrol.

    Rating Parameters

    (out of 5)

    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    3


    2

  • Poor bike

    1 year ago


    Jignesh

    Joy bike on gotri road has changed dealers 3 times.
    We had previously purchased a joy bike from a 1st dealer.
    My father took the battery to the showroom to check it today. So they asked for an invoice.
    My father is old age. A man of age can have no such knowledge that the bill has to be taken as compulsory.
    Despite that, the people in charge of the showroom did not check the serial number or the chassis number of the vehicle. And sent back.
    Even if the invoice is lost, even if there are other options, these people are not ready to take responsibility.
    The important thing is that when we bought the joy electric scooter, the price of the battery was rs 12000. And the life of the battery was said to be 5 to 7 years. When the battery problem came within 18 months, now they say that the cost of a new battery is rs 40,000.
    In such a short time, the price has increased by three times.
    So you can guess how much the scooter cost me.
    Luckily the battery was not spoiled.
    Joy is a total toy.
    According to me, these toys cannot be paid for so much.

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    4


    0


  • Joy e-bike Gen Nxt Review

    49 weeks ago


    Ashok Puri

    The Joy e-bike Gen Nxt was purchased on 27th April 2023. On 14 th May 2023 within 18 days of purchase, the brake sensor failed and the bike would not move forward. The dealer Sunil Chaskar of Chaskar Enterprise from whom the vehicle was purchased did not respond to calls and WhatsApp messages for 14 hours from the time of intimation and sent the mechanic after 3 hours of intimation to change the sensor putting us at an extreme inconvenience. He further said that service will be provided only during working hours and only at his service center and not at the site.
    Strongly recommend that the vehicle is very fragile and not reliable and trustworthy. Please do not buy this vehicle. It's a waste of money.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Occasional Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    The vehicle is top heavy so difficulties in balance. Parts are of very poor quality. After sales service is worst experience. The hub motor is only water resistant in IP54 enclosure motor which cannot work on rainy roads.

    Was this review helpful?

    4


    3


  • Don't buy. Produced to live till its warranty only

    1 year ago


    Rajesh Khatri

    You just get trapped once you buy it. It's just a cheap Chinese-like product, surprised that just after completing 12 months motor gets discharged and they ask you to buy a new motor which means again the cost is around 15-20 thousand. Better paying for petrol instead of this type of recurring payment. It empties your pocket faster than petrol.

    Rating Parameters

    (out of 5)

    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    3


    2

  • Poor bike

    1 year ago


    Jignesh

    Joy bike on gotri road has changed dealers 3 times.
    We had previously purchased a joy bike from a 1st dealer.
    My father took the battery to the showroom to check it today. So they asked for an invoice.
    My father is old age. A man of age can have no such knowledge that the bill has to be taken as compulsory.
    Despite that, the people in charge of the showroom did not check the serial number or the chassis number of the vehicle. And sent back.
    Even if the invoice is lost, even if there are other options, these people are not ready to take responsibility.
    The important thing is that when we bought the joy electric scooter, the price of the battery was rs 12000. And the life of the battery was said to be 5 to 7 years. When the battery problem came within 18 months, now they say that the cost of a new battery is rs 40,000.
    In such a short time, the price has increased by three times.
    So you can guess how much the scooter cost me.
    Luckily the battery was not spoiled.
    Joy is a total toy.
    According to me, these toys cannot be paid for so much.

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    4


    0


  • Joy e-bike Gen Nxt Review

    49 weeks ago


    Ashok Puri

    The Joy e-bike Gen Nxt was purchased on 27th April 2023. On 14 th May 2023 within 18 days of purchase, the brake sensor failed and the bike would not move forward. The dealer Sunil Chaskar of Chaskar Enterprise from whom the vehicle was purchased did not respond to calls and WhatsApp messages for 14 hours from the time of intimation and sent the mechanic after 3 hours of intimation to change the sensor putting us at an extreme inconvenience. He further said that service will be provided only during working hours and only at his service center and not at the site.
    Strongly recommend that the vehicle is very fragile and not reliable and trustworthy. Please do not buy this vehicle. It's a waste of money.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Occasional Commute

    Owned for

    < 3 months

    Ridden for

    < 5000 kms

    Tips for other riders

    The vehicle is top heavy so difficulties in balance. Parts are of very poor quality. After sales service is worst experience. The hub motor is only water resistant in IP54 enclosure motor which cannot work on rainy roads.

    Was this review helpful?

    4


    3


  • Don't buy. Produced to live till its warranty only

    1 year ago


    Rajesh Khatri

    You just get trapped once you buy it. It's just a cheap Chinese-like product, surprised that just after completing 12 months motor gets discharged and they ask you to buy a new motor which means again the cost is around 15-20 thousand. Better paying for petrol instead of this type of recurring payment. It empties your pocket faster than petrol.

    Rating Parameters

    (out of 5)

    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    > 1 yr

    Ridden for

    5000-10000 kms

    Was this review helpful?

    3


    2

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Gen Nxt Image

3.1/5

16 Ratings

12 Reviews

5 star

44%

4 star

13%

3 star

0%

2 star

0%

1 star

44%

₹ 74,389
Avg. Ex-Showroom price

Expert Reviews of Gen Nxt

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