Please wait

You’re being redirected to suzukimotorcycle.co.in

User Reviews of Hero Electric Photon

Overall rating:4.0 / 575 ratings
2

Good scooter, bad battery

2 months ago by P G Ganesan3,557 views

I have bought hero electric photo IP model in September 2019. I have just completed nearly 4000 km's the battery has gone down and the shop which sold me has taken the battery for replacement the battery is trontek lithium make. The show room man is telling it will take 45 days to replace. Hero eclectic should take this issue seriously and replace the battery with some good make. There is no good review on trontek lithium batteries.

Was this review helpful?

Inappropriate review? Report Abuse

  • Used it for

    Occasional Commute

  • Owned for

    6 months-1 yr

  • Ridden for

    < 5000 kms

More Reviews on Photon

  • Service and maintenance- even a small fix for breaks can only be fixed by hero electric showroom. Because parts are not available in open market, other mechanics are scared to touch these vehicles. And showrooms charge too much of price for even a small fix. Mechanics a...
    Service and maintenance- even a small fix for breaks can only be fixed by hero electric showroom. Because parts are not available in open market, other mechanics are scared to touch these vehicles. And showrooms charge too much of price for even a small fix. Mechanics at Vijayawada service center are very rude as we are completely depended on them for fixing it.
    Read more
    Was this review helpful?

    Inappropriate review? Report Abuse

    • Used it for

      Occasional Commute

    • Owned for

      > 1 yr

    • Ridden for

      5000-10000 kms

  •  4My experience 1 month ago by Sriman
    Now a days it's very useful for daily usage. It have good pickup power. It have 51 km/h speed. I travel daily 60-70 km. It saves 100-150rupees per day. But body quality is not well, If they can improve body quality, it is the best scooter....
    Now a days it's very useful for daily usage. It have good pickup power. It have 51 km/h speed. I travel daily 60-70 km. It saves 100-150rupees per day. But body quality is not well, If they can improve body quality, it is the best scooter.
    • 5

      Visual Appeal

    • 5

      Visual Appeal

    • 4

      Reliability

    • 4

      Reliability

    • 5

      Performance

    • 5

      Performance

    • 4

      Service Experience

    • 4

      Service Experience

    • 5

      Maintenance cost

    • 5

      Maintenance cost

    • 3

      Extra Features

    • 3

      Extra Features

    Read more
    Was this review helpful?

    Inappropriate review? Report Abuse

    • Used it for

      Daily Commute

    • Owned for

      6 months-1 yr

    • Ridden for

      10000-15000 kms

  • Problems with hero electric photon bike are:1. 6 lead acid batteries make it heavier2. Bike bumper gets hit hart when crossing speed breakers and uneven roads 3. Lead acid batteries does not last long4. Batteries needs rotation every 3 months..... Hero service center ne...
    Problems with hero electric photon bike are:1. 6 lead acid batteries make it heavier2. Bike bumper gets hit hart when crossing speed breakers and uneven roads 3. Lead acid batteries does not last long4. Batteries needs rotation every 3 months..... Hero service center never rotate batteries5. No support from show room or service. Center6. Battery drains if head light turned on7. Battery drains if drive mode is set to l (low mileage high speed)8.High cost of battery replacement makes it expensive9. No customer support.
    • 3

      Visual Appeal

    • 2

      Reliability

    • 1

      Performance

    • 1

      Service Experience

    • 1

      Maintenance cost

    • 1

      Extra Features

    Read more
    Was this review helpful?

    Inappropriate review? Report Abuse

    • Used it for

      Daily Commute

    • Owned for

      > 1 yr

    • Ridden for

      5000-10000 kms

  •  3Silent helicopter on the road  5 months ago by Huliraja G H
    Brought last week. Dealer is very cordial bike appearance super. Riding super. Mileage as assured. Super sackings value for the money in highways i felt as if going in pushpak. I found following disadvantages. 1. Front luggage box edges very sharp and their finishing fi...
    Brought last week. Dealer is very cordial bike appearance super. Riding super. Mileage as assured. Super sackings value for the money in highways i felt as if going in pushpak. I found following disadvantages. 1. Front luggage box edges very sharp and their finishing finishing worst. Hands get injured while underwriting and removing. 2.The side step for pillion rider is not researched and scientific. 3.Braking should be more effective. 4.The seat decider is unscientific ridge discomfort for pillion rider. 5.The red switch for low and high speed has reverse connected in all vehicles.
    • 4

      Visual Appeal

    • 4

      Visual Appeal

    • 4

      Reliability

    • 4

      Reliability

    • 3

      Performance

    • 3

      Performance

    • 5

      Service Experience

    • 5

      Service Experience

    • 4

      Maintenance cost

    • 4

      Maintenance cost

    • 4

      Extra Features

    • 4

      Extra Features

    Read more
    Was this review helpful?

    Inappropriate review? Report Abuse

    • Used it for

      Daily Commute

    • Owned for

      < 3 months

    • Ridden for

      < 5000 kms

  •  5Awesome scooty 6 months ago by Ashok Kumar Jangid
    1. Great - owner of hero electric showroom is one of the best person in my life2. Hero electric photon riding is very smooth3. Looks of photon is much better like activa and performance is very high 4. Servicing and maintenance - no cost5. Pros-light weight, quick picku...
    1. Great - owner of hero electric showroom is one of the best person in my life2. Hero electric photon riding is very smooth3. Looks of photon is much better like activa and performance is very high 4. Servicing and maintenance - no cost5. Pros-light weight, quick pickup, average, save the money5. Cons-some parts quality is poor, suspension is not so good.
    • 4

      Visual Appeal

    • 4

      Reliability

    • 5

      Performance

    • 5

      Service Experience

    • 5

      Maintenance cost

    • 4

      Extra Features

    Read more
    Was this review helpful?

    Inappropriate review? Report Abuse

    • Used it for

      Daily Commute

    • Owned for

      3-6 months

    • Ridden for

      < 5000 kms

  •  5My scooter 8 months ago by Varun
    The salesmen are very good.They explained everything to me and my family. I liked the service.And now the scooter is the best thing.It's features and capacity is best The price is also reasonable. The Scooter should given as a award :Best scooter for the year.And i want...
    The salesmen are very good.They explained everything to me and my family. I liked the service.And now the scooter is the best thing.It's features and capacity is best The price is also reasonable. The Scooter should given as a award :Best scooter for the year.And i want to thank the production team and the hero group for making a super cool scooter .
    • 5

      Visual Appeal

    • 4

      Reliability

    • 5

      Performance

    • 4

      Service Experience

    • 4

      Maintenance cost

    • 5

      Extra Features

    Read more
    Was this review helpful?

    Inappropriate review? Report Abuse

    • Used it for

      Daily Commute

    • Owned for

      > 1 yr

    • Ridden for

      > 15000 kms

  •  4Must buy for environment 9 months ago by Hemant Singh
    Great scooter at this price range.It is very helpful for our environment also fuel price is increasing in every months .It also a good option to those people who love the nature.It also not produce noise and get charged very quickly and it is powerful give 45 high speed...
    Great scooter at this price range.It is very helpful for our environment also fuel price is increasing in every months .It also a good option to those people who love the nature.It also not produce noise and get charged very quickly and it is powerful give 45 high speed as compared to available in market other electric scooter.
    • 4

      Visual Appeal

    • 4

      Reliability

    • 5

      Performance

    • 4

      Service Experience

    • 4

      Maintenance cost

    • 4

      Extra Features

    Read more
    Was this review helpful?

    Inappropriate review? Report Abuse

    • Used it for

      Leisure Rides

    • Owned for

      < 3 months

    • Ridden for

      < 5000 kms

  •  4Still needed some changes in this model 1 year ago by Shashikant R Choudhari
    Every one attract towards bike looking at green number plate i.E. Eco-friendly model no fuel no voice but still needed some changes in this model, to change over button in front panel of the bike needed; both batteries is to be separated fiber to avoid collision. Head l...
    Every one attract towards bike looking at green number plate i.E. Eco-friendly model no fuel no voice but still needed some changes in this model, to change over button in front panel of the bike needed; both batteries is to be separated fiber to avoid collision. Head light is required much more powerful light flow.
    • 4

      Visual Appeal

    • 4

      Reliability

    • 4

      Comfort

    • 3

      Service Experience

    • 2

      Value for Money

    Read more
    Was this review helpful?

    Inappropriate review? Report Abuse

    • Used it for

      Daily Commute

    • Owned for

      < 3 months

    • Ridden for

      < 5000 kms

  •  5Review after using 4000 km in 2 months 1 year ago by Sumit Kumar
    When i go for inquiry in hero electric ,i liked this scooter in first look. Sales person was also good but not have too much knowledge,even he was little bit confused for some technical parts. Amazing classic look noise free very good .Speed is also good for city commut...
    When i go for inquiry in hero electric ,i liked this scooter in first look. Sales person was also good but not have too much knowledge,even he was little bit confused for some technical parts. Amazing classic look noise free very good .Speed is also good for city commuter. Best in segment.Since this is an electric scooter so its maintenance cost is very low and can say negligible. If you are a daily commuter of distance less than 50 km then this is best because it will cost one time equivalent to petrol scooter but start saving money from first day as after buying it we don't have to pay any more for petrol or service.
    • 5

      Visual Appeal

    • 5

      Reliability

    • 5

      Comfort

    • 5

      Service Experience

    • 5

      Value for Money

    Read more
    Was this review helpful?

    Inappropriate review? Report Abuse

    • Used it for

      Daily Commute

    • Owned for

      3-6 months

    • Ridden for

      < 5000 kms

  •  5Super hero electric scooter 1 year ago by Sachidananda
    Great look, economic price, i ride my friend hero electric,i too want to buy.Once i ride this i wish to own it, as i am a teacher it is very useful to go to school , to go to market with double seat also. Really appreciate it as it is useful to our environment friendly,...
    Great look, economic price, i ride my friend hero electric,i too want to buy.Once i ride this i wish to own it, as i am a teacher it is very useful to go to school , to go to market with double seat also. Really appreciate it as it is useful to our environment friendly, easily rechargeable with good speed.
    • 4

      Visual Appeal

    • 4

      Reliability

    • 5

      Comfort

    • 5

      Service Experience

    • 5

      Value for Money

    Read more
    Was this review helpful?

    Inappropriate review? Report Abuse

    • Used it for

      Daily Commute

    • Owned for

      Never owned

Why do you want to report it abuse?

Comment

Rate your bike

Share your experience about this bike

Expert Reviews on Photon

Honda Activa Lovato CNG vs Hero Electric Photon: Comparison Test

Honda Activa Lovato CNG vs Hero Electric Photon: Comparison Test

21 February 2017
Ranjan R. Bhat

Lovato and Mahangar Gas Limited (MGL) recently launched CNG conversion kits for scooters in Mumbai. These might prove to be the ideal progression for someone wanting to reduce their carbon footprint or just find an economical mode of mobility. On paper, these kits seem...

Read more
Read all expert reviews

Why do you want to report it abuse?

Comment